9
Troubleshooting
• You might be using software that does
not support your CD rewriter’s Write-
Safe technology. Check with your local
RadioShack store or the Internet for
software updates.
FREQUENTLY ASKED
QUESTIONS (FAQ)
What are ‘ripping’ and ‘burning?’
The process of converting audio from one
format (such as CD audio) to another (such
as MP3) is called
ripping
. The MUSIC-
MATCH software supplied with your CD re-
writer includes all the tools you need to rip,
organize, and play your MP3 audio collec-
tion.
The process of transferring files from your
PC to a CD-R or CD-RW drive is called
burn-
ing
. The Nero software supplied with your
CD rewriter lets you easily burn backups of
your important data, burn collections of files
such as digital photos for long-term storage,
or copy CD's for safekeeping.
The CD rewriter transfers data too slowly.
What can I do to speed it up?
• In some cases, setting your hard disk’s
read-ahead optimization setting to None
might speed up the rate at which the CD
rewriter transfers data. Follow these
steps to adjust your hard disk’s read-
ahead optimization.
1. From the Start Menu, click on Settings
then click on Control Panel.
2. Double-click on System,click on Per-
formance, then click on File System...
under
Advanced settings
.
3. Slide Read-ahead optimization to
None.
• You might be trying to record data using
a network or from the Internet. We do
not recommend using the CD rewriter to
record data from a network or from the
Internet, as the network’s bandwidth
might not be sufficient. Copy files you
want to use to your local hard disk
instead.
• You might be trying to record too many
small files, damaged source files, or files
already in use by your computer or other
applications. If your data includes more
than 10,000 very small files, create a
disk image first, or record at a slower
speed.
• You might be trying to copy from a CD
that is scratched, dirty, or damaged.
• It might be necessary to write audio at
slower speed than those you can
achieve for data, since writing CD-DA
audio requires streaming more bits per
second to the recorder.
• Try recording at a lower speed. It takes
longer to empty the buffer when record-
ing at a lower speed.
• Keep the CDs, the CD rewriter, and your
CD-ROM drive free of dust.
• Close all other application programs.
• Disable the screen saver and anti-virus
programs.
• Disable power management or delay the
power saving time.
• Do not allow CD-R or CD-RW media to
overheat.
• Try a different brand of CD-R or CD-RW
media.
I cannot copy from one CD to another.
• Some CD-ROM disks do not let you
directly copy files to the CD rewriter or
are incapable of digital audio extraction.
Try another brand of disk.
