Ricoh 403080 - Aficio SP 4100N-KP B/W Laser... Bedienungsanleitung

Quick Setup Guide

ThankyouforchoosingaRicohHotSpotPrinterprovidingyouwithauniquecombinationof

hardwareandembeddedsoftware.HotSpotPrintersharnesstheInternettodeliverasecure,

integratedsolutionforprintingfromanycomputer(onanyplatform[PC,MacorLinux]),mobile

phoneorwirelesshandhelddevices.Withnoneedfordriverdownloadsorsoftwareinstallation.

Wehavemadeitsimpleandaordableforyoutoprovideprintingservicesforanyoneyouchoose

to make aware of your PrintSpot.

ThisQuickSetupGuideisintendedtoensureyouwillhaveyourRicohHotSpotPrinterupand

running in 3 easy steps.

Step 1: Unpack and connect your Ricoh HotSpot Printer

Step 2: Test your Ricoh HotSpot Printer

Step 3: Register your Ricoh HotSpot Printer

Step 4 (optional): Personalise your PrintSpot Portal

Important Technical Requirements

HotSpotPrinterdoesnothavetheabilitytonavigateanytypeofinternetauthentication

requirements,nomatterhowsimpletheymaybe.Clear,unfetteredaccesstotheinternetisrequired

usingHTTPandHTTPSonports80and443forbothinboundandoutboundcommunication.

PleasecommunicatetheserequirementstoyourITDepartmentorInternetServiceProvider(ISP)so

that they can arrange the appropriate connections for your Ricoh HotSpot Printer.

IfyourequirefurtherassistanceduringtheinitialsetupofyourRicohHotSpotprinteroranyother

ofitsnormaloperationspleasecontactyourlocalRicohsupplier,whosetelephonenumberwill

normally be displayed on the printer unit.

HotSpot Printer Quick Setup Guide

Step 1: Unpack and connect your Ricoh HotSpot Printer

1a) PleasereviewthePrinterQuickSetupGuideforbasicinstructionsforunpackingandsettingup

your printer.

1b) InserttheKeypadUSBplugintotheappropriateconnectorontherearsideoftheprinter.

1c) Position the Keypad

Keypad placement – Colour Model Acio SP C420DN

Keypad placement – Black and White Model Acio SP4210N

Theleftsideofthekeypadshouldbealignedwiththeprinter’sleft

sideedge.Thebottomofthekeypadshouldbepositionedonthe

controlpanelasshownmakingsurethatthebackofthekeypaddoes

notinterferewiththeopeningoftheTopExitTray.UsetheVelcrotape

to permanently x the keypad to the printer unit.

Theleftsideofthekeypadshouldbealignedwiththeprinter’sleft

sideedge.Thebottomofthekeypadshouldbe2cmsabovethe

printersLCDscreen.UsetheVelcrotapetopermanentlyxthe

keypad to the printer unit.

Keypad Connector

1d) AftertheprinterisconnectedtoyourLocalAreaNetwork(LAN)andpoweredon,printa

congurationpagebypressingMenubutton,scrollingthedownarrowuntilList/TestPrint

appears,selectingbypressingEnter,thenscrolldownuntilCong.Pageappearsandpress

Enter.LookfortheIPv4AddressontheprintedCongurationPage.Itmayappearontherst

or second page depending on your printer model (see circled areas).

1e) LocatetheUnitNumberorPrinterID,whichappearsatthetopofthepage.Thisistheprinter’s

Serial Number, which you will need to have available for the next step, Step 3.

Step 2: Test your Ricoh HotSpot Printer

2a) SubmitprintjobstoPrintSpotusingeithertheURLand/oremailaddressthatisclearly

displayed on the printer unit.

2b) Afterreceivingconrmation(inawebbrowserwindowifsubmittingviainternetoranemail

noticationwhensubmittingviaemail),followtheinstructionsonthekeypadtoretrieveyour

testjobs.NOTE:itmaytakeseveralminutesfortheprintertoreceivethejobsfromPrintSpot

depending on the size of the document submitted.

HotSpot Printer Quick Setup Guide

Step 3: Register your Ricoh HotSpot Printer

TheHotSpotPrinterregistrationserviceisavailableonline24/7.Toregisteranewprinteropenyour

web browser and go to:-

http://printeron.net/register

Please follow the online registration prompts, although please note that:-

During the registration you will be required to enter the Printer Machine ID. This is the

“UnitNumber”(i.e.SerialNumber)locatedatthetopofthecongurationpagethatyounoted

during step 1e.

TheUserLoginandPassworddetailsarelocatedontheSoftwareLicensethatcamepackagedwith

Ricoh HotSpot Printer.

Step 4 (optional): Personalise your PrintSpot Portal

Using your web browser go to http://www.printeron.net/administrators/

ClickontheHospitalitylinkandgotothemanagementpages.Then,loginwithyouradministrator

Onceyouareloggedinyoucanupdateyourprintersettings,addmoreprinters,downloador

upgradeyourprintreleasesoftware,addorremoveserviceadministratorsandupdateyourcontact

information.

HotSpot Printer Quick Setup Guide

Troubleshooting section

No.

Issue

Service is not

running, i.e.,

default printer

display

message does

not read: [For

Release,

Press OK]

Cannot print

Action

•Perform the following steps to restart the service:

1. Turn printer power OFF.

2. Disconnect the USB keypad cable (from rear of printer).

3. Turn printer power ON.

4. Waitapprox.90secondsafter[Ready]isdisplayedonprinterLCD.

5. Turn printer power OFF.

6. Reconnect the USB keypad cable.

7. Turn printer power ON.

8. Waitapprox.90secondsafter[Ready]isdisplayedonprinterLCD.The

message [Print Release Press OK] should appear on the LCD.

9. To determine service status, go to No. 2.

•To check service status press the [?] key on the HotSpot keypad.

The printer LCD will display one of the following messages:

-[ PrinterOnx.xLicenseValid].IndicatesthatMobilePrintingService

application is working properly.

-[ PrinterOnx.xInternetDown].Thisindicatesthattheprintercannot

getproperconnectiontotheMobilePrintingServiceServer.Pleasecheck

printernetworksettings(IPv4,DHCP,DNS,etc.).AlsoseeNo.3,below.

-[ PrinterOnx.xNoLicense].Thisindicatesthattheapplicationcannot

getavalidlicensefromtheMobilePrintingServiceServer.Pleasecheck

printer’snetworksettings(IPv4,DHCP,DNS,etc.).Pleasecheckthatthe

printer’s time and date are set correctly. See No. 4.

HotSpot Printer Quick Setup Guide

No.

Issue

Service

status reads:

[PrinterOn x.x

InternetDown]

(Note: To check

service status,

press [?] on

HotSpot keypad)

Action

•ConrmthatthereisInternetconnectivityfromanotherdevice(e.g.,

computer,laptop,etc.)byusingthesameEthernetcableandphysicalport

connection.

•Conrmthattherearenoauthenticationrequirementsforaccessingthe

Internet(e.g.,username/password,“clickheretoconnect”messages,etc.

•PingorHTTPtheHotSpotPrinter’sIPv4Address.FortheIPv4Address,print

aCongurationPagefromthedevicecontrolpanel(asfeaturedinsection1d).

•ContactyourITdepartmentorISP(InternetServiceProvider)toconrmthat

the TCP/IP settings used by the HotSpot Printer are valid.

•Has DHCP been disabled? If so, static DNS values must be entered.

About DHCP

TheHotSpotPrinter’sdefaultDHCPsettingis“On”,inorderfortheDHCP

ServertoautomaticallyassignanIPAddress,SubnetMask,GatewayAddress

andDNSAddress.If,forexample,theprinteristurnedoandmovedtoanew

location,withDHCPsetto“On,”asshownbelow,thecorrectnetworksettings

are automatically assigned.

TheproblemariseswhentheprintersettingsarechangedtoDHCP“O”andan

IPAddressismanuallyassigned.IfDHCPis“O,”thentheIPAddress,Subnet

Mask,GatewayAddressandDNSAddressmustbemanuallyset.Ifanyofthese

addressesaresetincorrectlyoromitted,thentheprinterwillnotbeableto

communicatewiththePrinterOnServerandviceversa.Thistypicallyresultsin

an“InternetDown”errormessageontheprinter’sLCDPanel.WiththeInternet

Downerror,usersareabletosubmitjobstothePrinterOnServer,receivetheir

releasecodebut,thejobneverdownloadstothePrinterbecausetheprintercan’t

communicate over the Internet.

Setting Name

Auto-Obtain (DHCP)

IPv4 Address

Subnet Mask

Gateway Address

Value

011.022.033.044

000.000.000.000

HotSpot Printer Quick Setup Guide

No.

Action

To correct the problem, proceed as follows:

Step 1: Fromtheprinter’scontrolpanel,assignIPAddress,SubnetMask,

GatewayAddressvalues.Note:Reboottheprinterbyturningthepower

o for at least ve seconds.

Reference:Formoreinformation,refertotheprinter’sHardwareGuide>

Conguration,locatedontheprinterManualincludedwiththeprinter.

Step 2: FromWebImageMonitor,changetheDNSServervaluestomatch

thoseenteredviatheprinter’scontrolpanel.Important:Assignboth

primary and back-up DNS Addresses.

a. MakesureyouhaveInternetaccessonanunrestrictednetworkline.

b. Open your Web browser

c. Go to: http://PrinterIPAddress.

d. Enter login credentials. Defaults:

•Login User Name: admin

•Password: leave blank

e. Click [Login].

f. Click [Conguration] link, left sidebar.

g. Under Network, click [IPv4].

h. Under Details, click [Specify] button

adjacent to [Auto Obtain (DHCP)].

Important: If the DNS server is set

to [Specify], enter the values for the

Primary (DNS Server1) and

Secondary (DNS Server2) servers.

i. Click [OK] to save changes.

Step 3: Reboottheprinter.Thisstepiscritical,asthechangeswillnottake

eect until after the device is reset.

a. Turn printer OFF.

b. TurnprinterON.Approx.90secondsafter[Ready]appearsinthedisplay,

themessage[ForPrintRelease,PressOK]appears.You’rereadytoprint.

Issue

Service

status reads:

[PrinterOn x.x

InternetDown]

Cont.

Service status

reads: [Printer

On x.xInternet

Down]

HotSpot Printer Quick Setup Guide

No.

Issue

Service

status reads:

[Printer On x.x

NoLicense]

Job is sent and

release code

received, but

document does

not print.

Action

•ThisindicatesthattheMobilePrintingServiceapplicationrunningonthe

printercannotgetavalidlicensefromthePrinterOnServer.Pleasecheck

printernetworksettings(IPv4,DHCP,DNSetc.).Alsocheckthatthetime

and date are set correctly. To do so, proceed as follows:

1. At printer control panel, press [Menu].

2. Select [Maintenance], and press [OK].

3. Select [Timer Settings], and press [OK].

4. Select [Set Date], and press [OK].

5. If necessary, enter correct month, day, year, and press [OK].

6. Select [Set Time], and press [OK].

7. If necessary, enter correct hour, minute, second, and press [OK].

8. Press [Menu] to exit.

Note: Steps may vary slightly, based on printer model.

•To check service status, press [?] on Hot-Spot keypad.

•Ifthelicensestatusreads[PrinterOnx.xLicenseValid],butyoustillcannot

release a print job, there are other possible issues:

1. Firewall,authenticationand/orredirectionispreventingHTTP/HTTPS

communication.

2. AchangehasoccurredintheTCP/IPenvironment.TurntheprinterOFF/

ON to restart the HotSpot Service.

3. Makesurethatyouarenotenteringthetrackingnumberinsteadofthe

release code.

HotSpot Printer Quick Setup Guide

No.

Issue

Unavailable

printer features

A Web page

will not print

Cannot reprint

a job (via the

[Menu] key on

the HotSpot

keypad)

Trying to open

PrinterOn Web

Page, but

screen reads

[Service oine]

Trying to open

PrinterOn Web

Page, but

screen reads

[The page you

request could

not be found.]

Action

•WhentheprinterisaccessedviatheMobilePrintingService,envelope

printing,custompapersizes,specialpapertypes,andotheradvancedprinter

driverfeaturesarenotsupported.However,advanceddriverfeaturesare

availablewhentheprinterisbeingutilisedasastandardnetworkprinter.

•InteractiveWebsitesthatgenerateURLsbasedonuserinput,suchas

mapquest.comandamazon.com,oftencontainlongURLsthataren’tentirely

visibleintheWebbrowser.WhenpastingtheURLintotheFileorURLeld,

makesureyouhavecopiedtheentireURLinorderforthepagetoprint.

•Youhaveattemptedtoreprintmorethanve(5)copies,themaximum

numberavailableforreprint,and/or20minuteshaselapsedsincetherst

printwasreleased.After20minutes,thereprintfunctiontimesoutandthe

le is erased from the printer’s hard disk drive.

•YouhaveenteredtheURL(www.printeron.net/ricoh/xxxxx)usingavalid

printerID(xxxxx),buttheunitisnotyetregistered.Registertheprinterand

try again.

Reference: Step 3 in this Quick Setup Guide.

•YouhaveenteredaURLusinganon-existentprinterID(xxxxx).Re-enter

URL with correct ID.

•YoutypedtheURLinuppercase.Re-enterURLusingalllower-caseletters.

HotSpot Printer Quick Setup Guide

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