Ross PIVOTCam Bedienungsanleitung

PIVOTCam

User Manual

Thank You For Choosing Ross

You've made a great choice. We expect you will be very happy with your

purchase of Ross Technology.

Our mission is to:

1. Provide a Superior Customer Experience

• offer the best product quality and support

2. Make Cool Practical Technology

• develop great products that customers love

Ross has become well known for the Ross Video Code of Ethics. It guides

our interactions and empowers our employees. I hope you enjoy reading

it below.

If anything at all with your Ross experience does not live up to your

expectations be sure to reach out to us at solutions@rossvideo.com.

David Ross

CEO, Ross Video

dross@rossvideo.com

Ross Video Code of Ethics

Any company is the sum total of the people that make things happen. At

Ross, our employees are a special group. Our employees truly care about

doing a great job and delivering a high quality customer experience every

day. This code of ethics hangs on the wall of all Ross Video locations to

guide our behavior:

1. We will always act in our customers' best interest.

2. We will do our best to understand our customers' requirements.

3. We will not ship crap.

4. We will be great to work with.

5. We will do something extra for our customers, as an apology, when

something big goes wrong and it's our fault.

6. We will keep our promises.

7. We will treat the competition with respect.

ii • Thank You For Choosing Ross — PIVOTCam User Manual

8. We will cooperate with and help other friendly companies.

9. We will go above and beyond in times of crisis. If there's no one to

authorize the required action in times of company or customer crisis

- do what you know in your heart is right. (You may rent helicopters

if necessary.)

PIVOTCam User Manual — Thank You For Choosing Ross • iii

Document Information

• Ross Part Number: 5000DR-300-06

• Release Date: November, 2018.

or registered trademarks of Ross Video Limited. All other trademarks are

the property of their respective companies. PATENTS ISSUED and

reproduced, stored in a retrieval system, or transmitted in any form or by

any means, mechanical, photocopying, recording or otherwise, without the

prior written permission of Ross Video. While every precaution has been

taken in the preparation of this document, Ross Video assumes no

responsibility for errors or omissions. Neither is any liability assumed for

damages resulting from the use of the information contained herein.

Adobe®and Flash®are either registered trademarks or trademarks of Adobe

Systems Incorporated in the United States and/or other countries.

VideoLAN, VLC, VLC media player and x264 are trademarks of the

videoLAN registered non-prot organization.

Important Regulatory and Safety Notices to

Service Personnel

Before using this product and any associated equipment, refer to the “

Important Safety Instructions ” listed in the front of this manual to avoid

personnel injury and to prevent product damage.

Product may require specic equipment, and/or installation procedures to

be carried out to satisfy certain regulatory compliance requirements. Notices

have been included in this publication to call attention to these specic

requirements.

Symbol Meanings

Protective Earth: This symbol identifies a Protective Earth (PE) terminal,

which is provided for connection of the supply system's protective earth

(green or green/yellow) conductor.

Important: This symbol on the equipment refers you to important operating

and maintenance (servicing) instructions within the Product Manual

Documentation. Failure to heed this information may present a major risk

of damage or injury to persons or equipment.

iv • Document Information — PIVOTCam User Manual

Warning: The symbol with the word “ Warning ” within the equipment

manual indicates a potentially hazardous situation which, if not avoided,

could result in death or serious injury.

CAUTION: The symbol with the word “ Caution ” within the equipment

manual indicates a potentially hazardous situation which, if not avoided,

may result in minor or moderate injury. It may also be used to alert against

unsafe practices.

Warning Hazardous Voltages: This symbol is intended to alert the user

to the presence of uninsulated “ dangerous voltage ” within the product

enclosure that may be of sufficient magnitude to constitute a risk of shock

to persons.

ESD Susceptibility: This symbol is used to alert the user that an electrical

or electronic device or assembly is susceptible to damage from an ESD

event.

Important Safety Instructions

1. Read Instructions All the safety and operating instructions should be

read before the product is operated.

2. Retain Instructions The safety and operating instructions should be

retained for future reference

3. Heed Warnings All warnings on the product and the operating

instructions should be adhered to.

4. Follow Instructions All operating and use instructions should be

followed.

5. The camera power input range is 100-240VAC (50-60Hz). Ensure the

power supply input is within this range before powering on.

6. The camera power voltage is 12VDC with a rated current of 2A. We

suggest you use it with the original power supply adapter supplied by

the factory.

7. Please keep the power cable, video cable, and control cable in a safe

place. Protect all cables, especially the connectors.

8. Operational environment: 0°C-50°C, humidity less than 90%.

9. To avoid any danger, do not put anything inside the camera, and keep

it away from corrosive liquids.

10. Avoid stress, vibration, and damp during transportation, storage, and

installation.

11. Do not detach the camera housing and cover. For any service, please

contact the authorized dealer.

PIVOTCam User Manual — Document Information • v

12. RF cable and control cable should be individually shielded, and cannot

be substituted with other cables.

13. Do not direct the camera lens towards a strong light source, such as

the sun or an intense light.

14. Use a dry soft cloth to clean the camera housing. A neutral cleaning

agent can be applied when needed. To avoid damage to the camera

lens, never use strong or abrasive cleaning agents on the camera

housing.

15. Do not move the camera by holding the camera head. To avoid

mechanical trouble, do not rotate the camera head by hand.

16. Put the camera on a xed, smooth desk or platform. The camera should

not be leaning on anything when installed.

17. Power Supply Polarity:

Note: The video quality may be affected by specific frequencies in electromagnetic

field.

CAUTION: Do NOT pick up the camera by the lens

barrel. Doing so may damage the rotary mechanism

and internal cables.

CAUTION: Do NOT move or rotate the lens barrel

by hand. Doing so may damage the rotary

mechanism as well as the rotation limiters.

Warranty and Repair Policy

Ross Video Limited (Ross) warrants its cameras and related options, to be

free from defects under normal use and service for a period of ONE YEAR

from the date of shipment.

Warranty repairs will be conducted at Ross, with all shipping FOB Ross

dock. If repairs are conducted at the customer site, reasonable out-of-pocket

charges will apply. At the discretion of Ross, and on a temporary loan basis,

plug in circuit boards or other replacement parts may be supplied free of

charge while defective items undergo repair. Return packing, shipping, and

special handling costs are the responsibility of the customer.

This warranty is void if products are subjected to misuse, neglect, accident,

improper installation or application, or unauthorized modication.

vi • Document Information — PIVOTCam User Manual

In no event shall Ross Video Limited be liable for direct, indirect, special,

incidental, or consequential damages (including loss of prot). Implied

warranties, including that of merchantability and tness for a particular

purpose, are expressly limited to the duration of this warranty.

This warranty is TRANSFERABLE to subsequent owners, subject to Ross

Video's notication of change of ownership.

Environmental Information

The equipment that you purchased required the extraction and use of

natural resources for its production. It may contain hazardous

substances that could impact health and the environment.

To avoid the potential release of those substances into the environment and

to diminish the need for the extraction of natural resources, Ross Video

encourages you to use the appropriate take-back systems. These systems

will reuse or recycle most of the materials from your end-of-life equipment

in an environmentally friendly and health conscious manner.

The crossed-out wheeled bin symbol invites you to use these systems.

If you need more information on the collection, reuse, and recycling

systems, please contact your local or regional waste administration.

You can also contact Ross Video for more information on the environmental

performances of our products.

Company Address

Ross Video Limited — 8 John Street Iroquois, Ontario, Canada, K0E 1K0

Ross Video Incorporated — P.O. Box 880, Ogdensburg, New York, USA,

13669-0880

(+1)613-652-4886General Business Ofce:

(+1)613-652-4425Fax:

1-844-652-0645Toll Free Technical Support (North

America):

PIVOTCam User Manual — Document Information • vii

+800 1005 0100Toll Free Technical Support

(International):

(+1)613-652-4886Technical Support:

(+1)613-349-0006After Hours Emergency:

techsupport@rossvideo.com

E-Mail (Support):

solutions@rossvideo.com

E-Mail (General):

www.rossvideo.com

Website

Technical Support

At Ross Video, we take pride in the quality of our products, but if a problem

does occur, help is as close as the nearest telephone.

Our 24-Hour Hot Line service ensures you have access to technical expertise

around the clock. After-sales service and technical support are provided

directly by Ross Video personnel. During business hours (eastern standard

time), technical support personnel are available by telephone. Outside of

normal business hours and on weekends, a direct emergency technical

support phone line is available. If the technical support personnel who is

on call does not answer this line immediately, a voice message can be left

and the call will be returned shortly. Our Technical support staff are

available to react to any problem and to do whatever is necessary to ensure

customer satisfaction.

Supporting Documentation

Ross Video provides a wide variety of helpful documentation for the setup

and support of your equipment. Most of this documentation can be found

on the Ross Video website (www.rossvideo.com), or on the Ross Video

Community site (discussions.rossvideo.com/)

viii • Document Information — PIVOTCam User Manual

Contents

Box Contents..............................................................................11

Camera Overview.......................................................................12

Cabling........................................................................................14

PIVOTCam-20 Cabling...............................................................................................14

PIVOTCam-SE Cabling..............................................................................................14

Supported Reference Formats (PIVOTCam-SE)........................................15

Daisy Chain................................................................................................................16

DIP Switches..............................................................................................................17

Remote Control..........................................................................18

Onscreen Menu System.............................................................20

System.......................................................................................................................20

Exposure....................................................................................................................21

Image.........................................................................................................................22

Quality........................................................................................................................22

PTZ.............................................................................................................................23

Video Format..............................................................................................................24

IP................................................................................................................................24

Reset..........................................................................................................................25

INFO...........................................................................................................................25

Web Interface (PIVOTCam-SE only).........................................27

To Log Into the Web Interface....................................................................................27

Preview.......................................................................................................................28

PTZ Control.................................................................................................28

Preset Control.............................................................................................29

Settings......................................................................................................................29

Video Encoding...........................................................................................30

Image Parameters......................................................................................31

Ethernet......................................................................................................36

Firmware Upgrade......................................................................................37

Reset to Default..........................................................................................38

Account.......................................................................................................39

PIVOTCam User Manual — Contents • ix

Troubleshooting.........................................................................40

Specifications.............................................................................41

Ports............................................................................................43

RS232 (VISCA IN/OUT).............................................................................................43

x• Contents — PIVOTCam User Manual

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