Sage BES500 Bedienungsanleitung

the User Guide

B###### / S######

EN QUICK GUIDE

FR GUIDE RAPIDE

IT GUIDA RAPIDA

PT MANUAL RÁPIDO

DE KURZANLEITUNG

NL SNELSTARTGIDS

ES GUÍA RÁPIDA

PL SZYBKI PRZEWODNIK

the Bambino™Plus

BES500 / SES500

READ ALL INSTRUCTIONS

BEFORE USE AND SAVE

FOR FUTURE REFERENCE

• A downloadable version of this

document is also available at

sageappliances.com

• Before using for the rst

time, please ensure that your

electricity supply is the same

as shown on the rating label on

the underside of the appliance.

If you have any concerns

please contact your local

electricity company.

• The installation of a residual

current safety switch is

recommended to provide

additional safety when using

all electrical appliances.

Safety switches with a rated

operating current not more

than 30mA are recommended.

Consult an electrician for

professional advice.

• Remove and discard any

packaging materials safely,

before rst use.

• To eliminate a choking hazard

for young children, discard the

protective cover tted to the

power plug safely.

• Ensure the product is properly

assembled before rst use.

• This appliance is for household

use only. Do not use the

appliance for anything other

than its intended purpose.

Do not use in moving vehicles

or boats.Do not use outdoors.

Misuse may cause injury.

SAGE®

RECOMMENDS

SAFETY FIRST

At Sage®we are very safety

conscious.We design and

manufacture appliances

with your safety foremost in

mind.We also ask that you

exercise a degree of care

when using any electrical

appliance and adhere to

the following precautions.

2Sage®Recommends Safety First

6Components

8Assembly

9Functions

15 Care & Cleaning

18 Troubleshooting

21 Guarantee

Contents

• Position the appliance on a

stable, heat resistant, level, dry

surface away from the counter

edge, and do not operate on or

near a heat source such as a

hot plate, oven or gas hob.

• Fully unwind the power cord

before operating.

• Do not let the power cord

hang over the edge of a counter

or table. Do not let the power

cord touch hot surfaces or

become knotted.

• Do not leave the appliance

unattended when in use.

• If the appliance is to be:

- left unattended

- cleaned

- moved

- assembled; or

- stored

always switch o the espresso

machine by pressing the POWER

button to OFF. Switch o and

unplug from the power outlet.

• Regularly inspect the power cord,

plug and actual appliance for any

damage.If found to be damaged

in any way, immediately cease

use of the appliance and

return the entire appliance to

the nearest authorised Sage

Service Centre for examination,

replacement or repair.

• Keep the appliance and

accessories clean. Follow the

cleaning instructions provided

in this book. Any procedure not

listed in this instruction booklet

should be performed at an

authorised Sage Service Centre.

• The appliance can be used by

children aged 8 or older and

persons with reduced physical,

sensory or mental capabilities

or a lack of experience and

knowledge, only if they have

been given supervision or

instruction concerning use of

the appliance in a safe way and

understand the hazards involved.

• Children should not play with

the appliance.

• Cleaning of the appliance should

not be carried out by children

unless they are 8 years or older

and under adult supervision.

• The appliance and its cord should

be kept out of reach of children

aged 8 years and younger.

• Do not use attachments

other than those provided

with the appliances.

• Do not attempt to operate

the appliance by any method

other than those described in

this booklet.

• Do not move the appliance

whilst in operation.

• Do not use any other liquid apart

from cold mains/town water.

We do not recommend the use

of highly ltered, de-mineralised

or distilled water as this may

aect the taste of the coee and

how the espresso machine is

designed to function.

• Never use the appliance without

water in the water tank.

• Ensure the portalter is rmly

inserted and secured into

the brewing head before using

the machine.

• Never remove the portalter

during the brewing operation as

the machine is under pressure.

• Do not place anything on top of

the appliance.

• Use caution when operating

machine as metal surfaces are

liable to get hot during use.

• Do not touch hot surfaces.

Allow the product to cool

down before moving or cleaning

any parts.

• Heating element surface is

subject to residual heat

after use.

• Always ensure the appliance

is turned OFF, unplugged at

the power outlet and has been

allowed to cool before cleaning,

attempting to move or storing.

• The appliance is not intended

to be operated by means of

an external timer or separate

remote-control system.

• The use of attachments

not sold or recommended

by Sage may cause re,

electric shock or injury.

• Always turn the appliance to

the o position, switch o at

the power outlet and unplug

at the power outlet when the

appliance is not in use.

• Any maintenance other than

cleaning should be performed

by an authorised

Sage®service centre.

• Do not use the appliance

on a sink drain board.

• Do not operate the appliance

if it is in an enclosed space,

or within a cupboard.

• Use caution when descaling

as hot steam may be released.

Before descaling, ensure

drip tray is empty and inserted.

Refer to ‘Care & Cleaning’ for

further instructions.

• Use caution after milk texturing

as the ‘Auto Purge’ function

may purge hot steam when

the steam wand is lowered.

FOR HOUSEHOLD USE ONLY

SAVE THESE INSTRUCTIONS

NOTICE TO CUSTOMERS

REGARDING MEMORY

STORAGE

Please note that in order to better

serve our customers, internal

memory storage has been

imbedded into your appliance.

This memory storage consists

of a small chip to collect certain

information about your appliance

including the frequency of use

of the appliance and the manner

in which your appliance is being

used. In the event your appliance

is returned for service, the

information collected from the

chip enables us to quickly and

eciently service your appliance.

The information collected also

serves as a valuable resource

in developing future appliances

to better serve the needs of our

consumers. The chip does not

collect any information regarding

the individuals who use the

product or the household where

the product is used. If you have

any questions regarding the

memory storage chip please

priv[email protected]

SPECIFIC INSTRUCTIONS

FOR WATER FILTER

• Filter cartridge should be kept

out of reach of children.

• Store lter cartridges in a dry

place in the original packaging.

• Protect cartridges from heat and

direct sunlight.

• Do not use damaged

lter cartridges.

• Do not open lter cartridges.

• If you are absent for a prolonged

period of time, empty the water

tank and replace the cartridge.

The symbol shown

indicates that this appliance

should not be disposed of

in normal household waste.

It should be taken to a local

authority waste collection centre

designated for this purpose or to

a dealer providing this service.

For more information, please

contact your local council oce.

To protect against electric

shock, do not immerse

the power cord, power plug

or appliance in water or any

other liquid.

A. 1.9L removable water tank

B. Control panel

1 CUP, 2 CUP and STEAM buttons

With preset shot durations or programmable

durations and volumes

C. MILK TEMP settings

Select from Warm, Ideal and Hot

D. MILK FOAM settings

Select from Low, Medium and High

E. Group head

F. 54mm stainless steel portalter

G. Steam wand grip

H. Extra-tall cup clearance for tall mugs

I. Steam wand

With automatic milk texturing

J. Milk jug temperature sensor

K. Removable drip tray grid

L. Removable drip tray

With full indicator

Components

ACCESSORIES

A. Stainless steel milk jug

With MIN and MAX markings

B. 54mm tamper

C. Steam wand tip cleaning tool

(Located under the water tank)

D. The Razor™ precision trimming tool

Rating Information

220–240V ~50–60Hz 1300–1600W

E. Dual wall lter baskets (1 cup & 2 cup)

F. Single wall lter baskets (1 cup & 2 cup)

G. Espresso cleaning tablets

H. Cleaning disc

I. Water lter holder with lter

J. Descaling powder

BEFORE FIRST USE

Machine Preparation

Remove and discard all labels and packaging

materials attached to your machine. Ensure you

have removed all parts and accessories before

discarding the packaging.

Clean the drip tray, drip tray grid, portalter, lter

baskets and milk jugs using warm water and a

gentle dish washing liquid. Rinse well and dry

thoroughly before use.

INSTALLING THE WATER FILTER

1. Remove the water lter and water lter

holder from the packaging.

2. Set the reminder for the next month of

replacement.We recommend to replace

the lter after 3 months.

3. Soak the lter in cold water for 5 minutes.

4. Wash the lter holder with cold water.

5. Insert the lter into the two parts of the

lter holder. Ensure they are connected.

6. Remove the water tank from the machine.

Align the base of the lter holder with the

adapter inside the water tank. Push down

to lock into place.

7. Fill the water tank with cold potable water

and reattached the machine, ensuring it

is properly attached and sitting ush to

the back of the machine.

Assembly

FIRST USE

1. Remove the water tank and ll with

potable water to the indicated MAX

line. Replace the water tank onto

the machine.

2. Ensure that the drip tray is correctly

positioned on the machine.

3. Plug the power cord in the power outlet,

and the 1 Cup button illuminates.

4. Press the 1 CUP button and

the machine will commence its

rst use cycle.

5. Once complete, the machine will go

into ready mode and all lights will

be illuminated. The rst use cycle is

to rinse the machine and prime the

heating system.

TURNING OFF MACHINE

To turn the machine o, press the 1 CUP

and STEAM button simultaneously.

+OFF

FILLING THE WATER TANK

Lift the water tank from the machine. Remove the

water tank lid and add potable water to the water

tank, lling to the MAX marking indicated.

MAX

Replace the water tank onto the machine, ensuring

it is properly attached and sitting ush against the

back of the machine.

If the 1 CUP, 2 CUP and STEAM buttons illuminate,

the water tank has been correctly attached.

The machine will detect when the water level is low.

The 1 CUP, 2 CUP and STEAM buttons will not be

illuminated.

+OFF

When this occurs, add water to the water tank.

Once there is sucient water, all buttons will be

illuminated and the machine can be used.

FILTER BASKETS

This machine includes both single and dual

wall 1 Cup and 2 Cup lter baskets. Use the

1 cup lter basket when brewing a single cup and

the 2 cup lter baskets when brewing 2 cups or a

stronger single cup or mug.

Adjust the grind amount and size if switching from

a single basket to a double basket, or vice versa.

The provided lter baskets are designed for:

1 Cup lter basket = 8-11g

2 Cup lter basket = 16-19g

SINGLE WALL FILTER BASKETS

Single Wall lter baskets should be used when

grinding fresh whole coee beans. They allow you

to experiment with grind, dose and tamp to create

a more balanced espresso.

DUAL WALL FILTER BASKETS

Dual Wall lter baskets should be used when using

pre-ground coee and older beans that are past

the 30 day roast date.These regulate the pressure

and helps to optimise the extraction regardless of

the grind, dose and tamp pressure or freshness.

Functions

NOTE

You may need to experiment with how much

coee is dosed into the lter baskets or how

long the grinder needs to run to achieve the

correct dose. For example; when using a

ner espresso grind with the Single Wall lter

baskets, you may need to increase the grind

amount to ensure the lter basket is correctly

dosed.

COFFEE DOSE AND TAMPING

• Insert the lter basket into the portalter.

• Grind enough coee to ll the lter basket.

• Tap the portalter several times to collapse

and distribute the coee evenly in the

lter basket.

• Using the tamper, tamp down rmly (approx.

15-20kgs of pressure). The amount of

pressure is not as important as the consistent

pressure every time.

• As a guide, the top edge of the cap on the

tamper should be level with the top of the lter

basket AFTER the coee has been tamped.

NOTE

Use Razor™ dose trimming tool to precisely

control the dose of ground coee AFTER you

tamp.

TRIMMING THE DOSE

The Razor™ precision dose trimming tool

allows you to trim the puck to the right level

for a consistent extraction.

• Insert the Razor™ tool into the coee basket

until the shoulders of the tool rest on the rim

of the basket.

• Rotate the Razor™ dosing tool back and forth

while holding the portalter on an angle over

the knock box to trim o excess coee grinds.

Your coee lter is now dosed with the correct

amount of coee.

• Wipe excess coee from the rim of the lter

basket to ensure a proper seal is achieved

in the group head.

PURGING THE GROUP HEAD

Before placing the portalter into the group

head, run a short ow of water through the

group head by pressing the 1 CUP button. This

will stabilise the temperature prior to extraction.

INSERTING THE PORTAFILTER

Place the portalter underneath the group head

so that the handle is aligned with the INSERT

position. Insert the portalter into the group

head and rotate the handle towards the centre

until resistance is felt.

LOCK

INSERT

Place your cup/s under the portalter on the drip tray.

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