Samsung 2 COLOR THERMAL PRINTER SRP-275 Bedienungsanleitung

printed in korea

2004. 09

Operator’s manual

POS impact dot matrix printer

SRP-275

ELECTRO - MECHANICS

Safety Precautions

In using the present appliance, please keep the following safety regulations in

order to prevent any hazard or material damage.

WARNING

Violating following instructions can cause serious injury or death.

Do not plug several products in one multi-outlet.

This can provoke over-heating and a fire.

If the plug is wet or dirty, dry or wipe it before usage.

If the plug does not fit perfectly with the outlet, do not plug in.

Be sure to use only standardized multi-outlets.

You must use only the supplied adaptor.

It is dangerous to use other adaptors.

Do not pull the cable to unplug.

This can damage the cable, which is the origin of a fire or

a breakdown of the printer.

Keep the plastic bag out of children’s reach.

If not, a child may put the bag on his head.

Do not plug in or unplug with your hands wet.

You can be electrocuted.

If you observe a strange smoke, odor or noise from the

printer, unplug it before taking following measures.

Switch off the printer and unplug the set from the mains.

After the disappearance of the smoke, call your dealer to repair it.

PROHIBITED

PROHIBITEDPROHIBITED

PROHIBITED

TO UNPLUG

SRP-275

or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written

permission of SAMSUNG ELECTRO-MECHANICS.

No patent liability is assumed with respect to the use of the information contained herein. While every

precaution has been taken in the preparation of this book, SAMSUNG ELECTRO-MECHANICS assumed no

responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of

the information contained herein.

Neither SAMSUNG ELECTRO-MECHANICS nor its affiliates shall be liable to the purchaser of this product or

third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of :

accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product,

or (excluding the U.S.) failure to strictly comply with SAMSUNG ELECTRO-MECHANICS s operating and

maintenance instructions.

SAMSUNG ELECTRO-MECHANICS shall not be liable against any damages or problems arising from the

use of any options or ant consumable products other than those designated as Original Samsung products or

Samsung Approved products by SAMSUNG ELECTRO-MECHANICS.

Notice

The contents of this manual are subject to change without notice.

EMC and Safety standards Applied

WARNING

The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device. You are

cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to

operate the equipment.

CE Marking

WARNING

Violating following instructions can cause serious injury or death.

Keep the desiccant out of children’s reach.

If not, they may eat it.

Install the printer on the stable surface.

If the printer falls down, it can be broken and you can

hurt yourself.

Use only approved accessories and do not try to

disassemble, repair or remodel it for yourself.

Call your dealer when you need these services.

Do not let water or other foreign objects in the printer.

If this happened, switch off and unplug the printer before

calling your dealer.

Do not use the printer when it is out of order.

This can cause a fire or an electrocution.

Switch off and unplug the printer before calling your dealer.

Safety Precautions

TO UNPLUG

PRINTER PRINTER

PROHIBITED

DISASSEMBLING

PROHIBITED

Do not bend the cable by force or leave it under

any heavy object.

A damaged cable can cause a fire.

PROHIBITED

Table of contents

Chapter 1

Setting up the printer

1.1. Unpacking 1-2

1.2. Choosing a place for the printer 1-2

1.3. Connecting the cables 1-3

1.4. Installing ribbon cassette 1-4

1.5. Installing or replacing the paper roll 1-5

1.6. Changing the frame control paper position 1-6

1.7. Installing wall mount 1-7

1.8. Using the operation panel 1-8

1.9. Self test 1-9

Chapter 2

Troubleshooting

2.1. ERROR LED blinking pattern 2-2

2.1. The printer does not start printing 2-3

2.2. The printer stops printing 2-4

2.3. You want to check the operation of the printer by itself 2-5

2.4. printing is poor 2-6

2.5. You want to check a software program 2-7

Chapter 3

DIP Switch

3.1. Setting the DIP Switches 3-2

3.1.1 DIP Switch Setting for Epson(ESC/POS) mode 3-2

3.1.2 DIP Switch setting for Citizen(iDP 3550) mode 3-3

3.1.3 DIP Switch setting for Star(SP500) mode 3-4

3.2. Setting the Memory Switches 3-5

3.2.1 Memory Switch setting for Epson(ESC/POS) mode 3-5

3.2.2 Memory Switch setting for Star(SP500) mode 3-6

3.3 Changing the DIP Switch setting 3-21

Chapter 5

Control commands list

5.1. Commands 5-2

5.2. Explanation of terms 5-2

5.3 Explanation processing 5-3

5.3.1 Undefined codes 5-3

5.3.2 Undefined commands 5-3

5.3.3 settings outside the defined range 5-3

5.4 Commands for SRP-275 Series 5-4

5.4.1 Commands list for Epson mode (TM-U220) 5-4

5.4.2 Commands description for Epson mode (TM-U220) 5-6

5.4.3 Commands list for STAR mode (SP500) 5-74

5.4.4 Commands description for STAR mode (SP500) 5-76

5.4.5 Commands list for CITIZEN mode (iDP3550/3551) 5-123

5.4.6 Commands description for CITIZEN mode (iDP3550/3551) 5-125

Chapter 6

Reference information

6.1. Printing specification 6-2

6.2. Paper specification 6-2

6.3 Ribbon cassette specification 6-2

6.4 Electrical characteristics 6-3

6.5 Reliability 6-3

6.6 Environmental 6-3

6.7 Dimensions & weight 6-4

6.8 Optional features 6-4

4.8. Page 17 (PC866 : Russian) 4-9

4.9. Page 18 (PC852 : DosLatin2) 4-10

4.10. Page 19 (PC858 : Euro) 4-11

4.11. Page 21 (PC862 : Israel) 4-12

4.12. Page 22 (PC864 : Arabic) 4-13

4.13.Page 23 (Thai character code 42) 4-14

4.14. Page 24 (WPC1253 : Greek) 4-15

4.15. Page 25 (WPC1254 : Turkish) 4-16

4.16. Page 26 (WPC1257 : Baltic) 4-17

4.17. Page 27 (FARSI) 4-18

4.18. Page 28 (WPC1251 : Russian) 4-19

4.19. Page 29 (PC737 : Greek) 4-20

4.20. Page 30 (PC775: Baltic) 4-21

4.21. International character code table 4-22

Chapter 4

Code table

4.1. Page 0 (PC437 : USA, Standard Europe (

International Character Set : USA

)) 4-2

4.2. Page 1 (Katakana) 4-3

4.3. Page 2 (PC850 : Multilingual) 4-4

4.4. Page 3 (PC860 : Portuguese) 4-5

4.6. Page 5 (PC865 : Nordic) 4-7

4.7. Page 16 (WPC1252 : Latin1) 4-8

Introduction

SETTING UP THE PRINTER

CONTENTS

1.1 Unpacking 1-2

1.2 Choosing a place for the printer 1-2

1.3 Connecting the cables 1-3

1.4 Installing ribbon cassette 1-4

1.5 Installing or replacing paper roll 1-5

1.6 Changing the frame control paper position 1-6

1.7 Installing wall mount 1-7

1.8 Using the control panel 1-8

1.9 Self test 1-9

CHAPTER 1

The SRP-275 is a high-quality impact dot matrix POS printer.

This one-station printer has the following features.

Compact design and light-weight.

High-speed printing using logic-seeking(5.3LPS).

Easy to use : clamshell mechanism.

High reliability and long life due to the use of stepping motors for head carriage return and paper feeding.

Two color printing (red/black) available.

Various formats are possible because the paper feeding pitch is selectable.

High general control utility based on the ESC/POS (TM) standard.

The head can be driven due to the internal drawer interface.

Character font (7X9, 9X9) is selectable.

The auto cutter uses a circular method with a high-quality blade and a long life

(Approximately 1,000,000 cuts).

Paper near end switch is standard.

A internal AC adaptor.

Please be sure to read the instructions in this manual carefully before using your new printer.

Front View Rear View

1-31-2

1.1 Unpacking

Your printer box should include the items shown in the illustration below.

If any items are damaged or missing, please contact your dealer.

1.2 Choosing a place for the printer

Avoid locations that are subject to direct sunlight or excessive heat.

Avoid using or storing the printer in a place subject to excessive temperature or moisture.

Do not use or store the printer in a dirty location.

When setting up the printer, choose a stable, horizontal location.

Intense vibration or shock may damage the printer.

Ensure the printer has enough space to be used easily.

1.3 Connecting the cables

Plugging in AC adaptor

Connect the AC adaptor according to the following procedure.

Connecting the interface cable

Before connecting the printer to the power supply, make sure that the voltage and power

specifications match the printer’s requirements. Using an incorrect power supply can

cause serious damage to the printer.

1) Make sure the printer is turned off.

2) Before inserting the AC adaptor, connect the power cord.

3) Insert the AC adaptor as shown.

4) Plug the AC adaptor cable into the printer’s power connector.

5) Plug the power cord into the outlet, and turn on the power.

Connect the interface cable according to the following procedure.

1) Turn off printer and the ECR (host computer) host.

2) Plug the interface cable into the interface connector on the printer then fasten the screw on

both sides of the connector.

3) Plug the drawer kick-out cable into the drawer kick-out connector on the printer.

(When removing the drawer kick-out cable, press on the connector’s clip while pulling out.)

Connect the printer to the host ECR (host computer) though an interface cable matching the specification

of the printer and the host ECR (host computer). Be sure to use a drawer that matches the printer’s

specification.

Depending on the interface your system uses, either connect the serial, parallel, USB or Ethernet

communication cable to the appropriate connector on the back of the printer. Cables are provided by your

dealer or system installer.

Setting up the printer

CHAPTER 1

SRP-275 A , C

AC adaptor Power cord

Operator’s manual

Quick reference sheet

Paper rollRibbon Cassette

1-51-4

1.4 Installing ribbon cassette

1) Before inserting the ribbon cassette, turn the

knob clockwise to prevent twisting the ribbon.

2) Open the front cover of printer.

3) Take out the old ribbon cassette if there is one.

4) Insert the new ribbon cassette as shown

and pay particular attention to the placement

of the ribbon behind the Printer Head.

5) During inserting the ribbon cassette, turn the

knob clockwise again to make sure the ribbon

moves freely in the cassette.

6) Close front cover of printer.

Malfunctions and other problems may arise if other than specified ribbon cassettes are

used in the printer. The Warranty may be void if other than specified ribbon cassettes are

used. Contact your dealer or place of purchase for more information about proper ribbon

cassettes.

1.5 Installing paper roll

Notice the caution label and do not touch the auto cutter blade when you open rear cover.

1) To prevent data loss, make sure that the printer

is not receiving data.

2) Open the rear cover by pushing the open button

and push the arrow mark back.

3) Remove the used paper roll core if there is one.

4) Insert the paper roll as shown.

5) Be sure to note the correct direction that the

paper should come off the paper roll.

6) Pull out small amount of paper as shown.

Then close the rear cover and tear off the extra

paper by pulling it toward the front of the printer.

Setting up the printer

CHAPTER 1

1-71-6

Setting up the printer

CHAPTER 1

1.8 Installing wall mount (Option)1.7 Changing the frame control paper position

1) Turn the Set over and attach the Bracket hanger

to the Frame base then tighten four screws.

2) Attach the Bracket mount to the wall firmly with

the eight screws. Be sure that the Bracket

attached properly to match the direction of arrow

as shown. And the Bracket mount should be

always fixed vertically.

3) Insert the Bracket hanger of Set to the Bracket

mount as shown.

1) Open the rear cover.

2) Remove the frame control paper by loosing

the two screws(3 x 6).(76 mm default)

3) Reattach the frame control paper in you want.

(Insert and tighten two screws(3 x 6) to reattach.)

4) Close the rear cover.

5) Change the Memory Switch setting for changing

paper roll width. (See the instructions "Setting the

Memory Switches"(3.1) in Chapter 3.)

1-7

1.9 Using the operation panel

Most of the functions of this printer are governed by software, but you can monitor the printer s status by

looking at the lights on the operation panel and for some procedures you will use the buttons.

This indicator light is on when the power is turned on. It blinks when the printer is in the self

test printing standby state. Always wait until this indicator light stops blinking before you start

using the printer and before you turn it off.

operation panel

- POWER LED (Green Color)

When this indicator light is on (but not blinking), it means that the printer is out of paper or

almost out of paper or the printer covers are open. When this light blinking, there is an error.

(See "ERROR LED blinking pattern" (2.1) in Chapter 2.) If you see this light blinking, turn off

the printer for a few seconds and then turn it back on. If the light is still blinking, call your

supervisor or a service person.

- ERROR LED (Red Color)

When this indicator light is on, it means that the paper near end. Replace the new paper roll.

When ERROR and PAPER OUT indicator lights are on it means paper end.

Install the paper roll.(See"Installing paper roll"(1.5)in Chapter 1.)

- PAPER OUT LED (Red Color)

Use this button to feed paper or to start self test and for hexadecimal dump mode.

(See the instructions "Self test" (1.7) in this chapter for self test.)

(See the instructions "Hexadecimal dump" (2.6) in Chapter 2 for hexadecimal dump mode.)

- FEED button

Setting up the printer

CHAPTER 1

1-6

1.9 Self test

The self test let you know if your printer is operating properly. It checks the printing quality, ROM version,

DIP Switch settings, memory switch settings and statistic data.

The test is independent of any other equipment or software, so it is a good idea to run it when you first set

up the printer or if you have any trouble. If the self test works correctly, the problem is in the other

equipment or the software, not the printer.

Running the self test

1) Make sure the printer is turned off and the printer cover is closed properly.

2) While holding down the FEED button, turn on the printer and continue to hold until the paper begins to

feed. The self test prints the printer DIP Switch settings and memory switch settings.

And cuts the paper and pauses. (The power light blinks.)

3) Press the FEED button to continue printing the statistic data.

4) Press the FEED button to continue printing the rolling ASCII pattern.

5) The self test mode terminates after printing the rolling ASCII pattern automatically.

2-21-11

TROUBLESHOOTING

CONTENTS

2.1 ERROR LED blinking pattern 2-2

2.2 The printer does not start printing 2-3

2.3 The printer stops printing 2-4

2.4 You want to check the operation of

the printer by itself 2-4

2.5 Printing is poor 2-5

2.6 You want to check a software program 2-6

CHAPTER 2

1-8

Note

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