Shure DDS 5900 Kurzanleitung

@2018 Shure Incorporated

Upgrade Manual DDS 5900 rev C.docx

Conference Systems

DDS 5900 Firmware

Upgrade Manual



Digital Conference System Upgrade Manual

@2018 Shure Incorporated Upgrade Manual DDS 5900 rev C.docx

Table of Contents

Table of Contents .................................... 2

Introduction............................................ 3

Buttons and windows in the FUU............. 4

Firmware upgrade of DDS 5900 .............. 5

Before you start.................................... 5

General guidelines................................ 5

Compatibility ........................................ 5

Firmware Upgrade Utility (FUU) ........... 5

How to upgrade ....................................6

Check ‘DCS-LAN’ communication.............8

Checking using ‘Error Status’ window... 8

Advanced test ....................................... 9

In case of errors in the communication 9

Digital Conference System Upgrade Manual

Introduction

This manual describes the procedure for

upgrading the firmware in the DDS 5900 system.

Note: The upgrade utility ‘MXC Firmware

Upgrade Utility’ (FUU) is used for both the DDS

5900 System and the MXC/DCS6000 System.

And the procedure for upgrading the DDS 5900

system is the same as for the MXC/DCS6000

system. This manual is therefore a condensed

version of the ‘Upgrade Manual MXC & DCS 6000’

omitting descriptions of facilities which are not

relevant for the DDS 5900 system.

Digital Conference System Upgrade Manual

Buttons and windows in the FUU

CU/CCU window

Those windows shows ’Type’,

’Serial number’ & ’Firmware

version’ (’PPC’ & ’DSP’ version)

of the CU.

Status window

This window shows the status

and give messages to the user

’Command line’ button

Press this icon to get a

window for sending

commands to the CU/CCU

’Present Units’ window

All units present in the system

’Selected Units’ window

Unit, which are selected for

upgrading are shown in this

window

DIS Digital Conference System Upgrade Manual

Firmware upgrade of DDS 5900

Before you start

The following equipment is needed:

 A PC with LAN port for CU 5905

 The MXC Firmware Upgrade Utility (FUU)

 The FUU_Upgrade_Library

General guidelines

Check that all communication in the system is

stable before performing updates.

IMPORTANT: NEVER REMOVE POWER FROM

A SYSTEM PERFORMING AN UPDATE.

Errors in the update procedure may render the

units unusable.

If for some reason the update fails for one or

more units but power has not been removed it is

usually possible to do the update again and units

that did not correctly update the first time will

continue where they stopped the second time

around.

Compatibility

The DIS web site has information about

compatibility and upgradeability. If you are in

doubt please consult Shure Conferencing Support

by e-mail: [email protected]

Firmware Upgrade Utility (FUU)

The ‘MXC Firmware Upgrade Utility’ (FUU) and

Firmware Releases can be downloaded from the

shure.com.

IMPORTANT: Always use the latest version

of the FUU.

DIS Digital Conference System Upgrade Manual

How to upgrade

1. Unzip the zip file containing a

Firmware Upgrade Library folder

and a FUU folder to the desktop or

another convenient location on the

PC.

2. Connect the PC to the CU 5905

using a LAN

3. Browse to the folder

‘MXC_Firmware_Upgrade_Utility_xx’

And open the folder

4. Start DIS Firmware Upgrade Utility

(FUU) by double-clicking the icon.

5. The FUU starts

The FUU application will

automatically find the folders with

the firmware releases and the

language files.

6. Select to use Ethernet connection.

Check the Ethernet settings by

selecting ‘Ethernet connection to

CU/CCU’.

Type the CU/CCU IP address in IP

address field. Use IP port 3142.

DIS Digital Conference System Upgrade Manual

7. The FUU will now show all units in

the system as well as information

about the CU/CCU.

Press ‘Upgrade System’.

8. A’ System Upgrade Status’ window

will appear and show the progress

of the firmware upgrade.

The upgrade will take

approximately 5 minutes pr. unit

type.

DIS Digital Conference System Upgrade Manual

Check ‘DCS-LAN’ communication

Checking using ‘Error Status’ window

The error in the communication to the CU/CCU can be checked clicking ‘View/View Error status Window’:

Basically this window shall show no errors in the

system. However in large system, there might be

generated some error during start-up. You can

reset the error counter by clicking ‘Reset error

counters in CU/CCU’. After resetting the

counters, no error must be present. If a counter

is counting up, it is a clear indication, that there

are communication errors.

IMPORTANT: DON’T DO ANY UPGRADE IF

THERE ARE ERRORS IN THE

COMMUNICATION.

If units are to be checked click the ‘Switch to

Operation Mode’ and then perform am AIB,

Automatic In-bus test.

The result must be ‘OK’ for all units.

DIS Digital Conference System Upgrade Manual

Advanced test

When clicking ‘View/View Communication Window’ a window showing all communication to the CU opens.

The following list summarises some useful

commands in case communication problems with

the cables occur:

Command Description

avr Automatic Version Request

dve Display Version

erc Errors on CU

List errors received. After the

list of error counts has been

printed. If the command name

is folowed by a ‘!’ the counters

are reset.

erd Error Received In Detail

Checking error received on the

lic License Info

reset Reset

ru Reset Unit - soft/hard

seatnames List Seat Names

seats List Seat definitions

sm0 Disable monitoring

sm1 Normal monitoring speed

ucc Display Units With Chip card

uco Display Units Connected

In case of errors in the

communication

If errors are present, fault-finding must be done.

The error can be one or more of the following:

1. Defective cable

2. One plug on the cable not inserted all the

way into the socket in the unit.

3. Contaminated plug/socket

4. Defective auto termination in the last unit

5. Defective CU

6. Defective Unit.

Try narrowing the list by systematic fault finding

Check the communication during the fault-

finding in the ‘View Error status Window’

www.shure.com

United States, Canada, Latin

America, Caribbean:

Shure Incorporated

5800 West Touhy Avenue

Niles, IL 60714-4608

USA

Phone: +1 847 600 2000

Fax: +1 847 600 1212 (USA)

Fax: +1 847 600 6446

Email: [email protected]

Europe, Middle East, Africa:

Shure Europe Gmbh

Jakob-Dieffenbacher-Str. 12

75031 Eppingen

Germany

Phone: +49 (0) 7262-9249-100

Fax: +49 (0) 7262-9249-114

Email: [email protected]

Asia, Pacific:

Shure Asia Limited

22/F, 625 King's Road

North Point, Island East,

Hong Kong

Phone: (+852) 2893-4290

Fax: (+852) 2893-4055

Email: [email protected]k

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