SI Helen Bedienungsanleitung

Helen

Installation Instructions

400204 |v. 1.0 |3 March 2023

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product.

FCC INFORMATION

This device complies with FCC RF radiation exposure limits set forth for general population.

This device must be installed to provide a separation distance of at least 20cm from all persons

and must not be co-located in conjunction with any other antenna or transmitter. This device

complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause undesired operation. NOTE: This

equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation.

If this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the the interference by one or more of the following measures:- - - -

Reorient or relocate the receiving antenna. - Increase the separation between the equipment

and receiver. -Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.

Scan the QR code to scan Helen specsheet

Tech Specs

Technical Support: 512.832.6939

Hours of Support: 7:30am - 5pm CST

[email protected]

CONTENTS

Parts in the Box .......................................................................... 4

2 Easy steps to add Helen as a Mesh Router ....................... 5 - 6

2 Easy steps to add Helen as a Zigbee Coordinator............ 7 - 8

Professional Grade Zigbee Coordinator/ Mesh Router ...... 9

Pinouts ........................................................................................ 10

Troubleshooting ......................................................................... 10 - 11

PARTS IN THE BOX

Helen - Parts in the Box

(1) White Decora

Wall Trim Plate

(1) Helen (1) 48v Passive

PoE Injector - Brick

(1) Injector Power

Cable

(1) CAT5e (2)J Box

screws

(2)Trim plate

screws

Compatible PoE

Switch (not included)

Step 2

Check status LED's,

if LED's stay On the

coordinator is up and

building your Mesh! If

not go to next page.

LED's

Pair button

Local Low Voltage

Power Supply (not

included)

Helen Router Pro-tip

You can see how many hops from coodinatopr and how many shades

are connected to your Helen in the Zigbee Route graph button in TRO.Y

PoE Injector

(included)

2 Easy steps to connect Helen as a

Mesh Router (SI shades come pre-configured)

2 Easy steps to add Helen as a Mesh Router

Step 1

Connect Power

If LED's are on, but flash off every 2.5 seconds

could mean you have accidentally connected a Helen of TRO.Y,

this Helen has already been pre-configured as the Coordinator.

Just disconnect it from this power source, and connect it to the

Helen port on TRO.Y

If LED's are off, and flash on every 2.5 Seconds

means this Helen has not yet been configured

as a router. In TRO.Y go to the Device Integration

table and click open Helen network, now hold the

pairing button on Helen until the LEDS flash very

fast, then let go of the pairing button. Once the

LED's stay on solid, your router is up and building

your mesh.

Pair button

2 Easy steps to add Helen as a Mesh Router

All SI Shades come pre-commissioned.

Step 1- Ensure TRO.Y is connected to PoE Switch or included PoE

Injector.

Step 2- Locate the Helen with a big pink label on the box marked

Helen of TRO.Y and connect to the Helen port on TRO.Y with

included Cat5 cable. Check status LED's. If LED's stay On the

coordinator is up and building your Mesh!

2 Easy steps to add Helen as a Zigbee Coordinator

2 Easy steps to connect Helen as a

Zigbee Coordinator

Scan QR code for full TRO.Y2

manual details

to PoE

If LED's are on, but flash off every 2.5 seconds

could mean you have accidentally connected a pre-configured

Helen mesh router, this Helen has already been configured as

a mesh router. Just disconnect it from TRO.Y and connect to

the included PoE injector, compatible PoE switch or local power

supply and find the Helen marked with the pink Helen of TRO.Y

label to reconnect to TRO.Y

If you are unable to find the pre-configured Helen of TRO.Y,

then we can take any Helen and create a new Zigbee network by

connecting to the Helen port on TRO.Y and go to the Integration

Settings and turn on the Helen Bridge in the Wireless bridge

settings page. TRO.Y will need to be re-booted to start this

process. It may take a minute or two to Initialize and create a

new Zigbee mesh network. When the network is up the LED's on

Helen will stay solid on and you are ready to start adding Zigbee

devices. See TRO.Y manual to see how to add Zigbee devices.

If LED's are off, and flash on every 2.5 Seconds

this Helen has not yet been configured. Since SI shades come

preconfigured, please located the Helen with the pink label that

is marked Helen of TRO.Y and connect to TRO.Y.

2 Easy steps to add Helen as a Zigbee Coordinator

Left or Right Din Rail

mounting

Standard single or

multiple gang J Box

Helen - Professional Grade Zigbee Coordinator/ Mesh Router

HELEN - Professional Grade Zigbee

Coordinator / Mesh Router

Choose your mounting:

Helen Router Pro-tip

It is best not to mount Helen in a metal J Box

RJ45 Pinout 3.81mm 2 position

N/A (WHT/ORG)

N/A (ORG)

N/A (WHT/GRN)

GROUND (WHT/BLUE)

Data Output +(RxD)(GREEN)

Data Input –(TxD) (GRN)

V+ (WHT/BROWN)

N/A (BROWN)

(+) 1

(-) 2

7 - 48v DC

PINOUTS

TROUBLESHOOTING

Problem Possible Cause Action to Take

Does not

work, and

LED’s are Off

No power Check Power injector, PoE Switch

or TRO.Y to make sure power is

connected to them

Wireless Bridge

setting not

enabled

Ensure the Helen bridge has been

enabled and submitted in the

wireless brodge settings located

in the integration settings of TRO.Y

TRO.Y rmware

not up to date Go to our TRO.Y support web page

and download the latest TRO.Y

rmware. Helen requires TRO.Y

to have a rmware version 3.5 or

higher

Pinouts and Troubleshooting

V+ V-

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