Slican VPS-2000P Bedienungsanleitung

User manual issue 1.0 1

Slican VPS-2000P

Business POE SIP Phone

User Manual

Slican sp.z o.o.

www.slican.com

User manual issue 1.0

Slican reserves the right to make changes to the product

without prior notice.

User manual issue 1.0 2

Table of Content

1. INTRODUCING SLICAN VPS-2000P VOIP PHONE ..........................................................................4

1.1. THANK YOU FOR YOUR PURCHASING VPS-2000P .............................................................................4

1.2. DELIVERY CONTENT.........................................................................................................................4

1.3. KEYPAD...........................................................................................................................................4

1.4. PORT FOR CONNECTING ...................................................................................................................5

2. INITIAL CONNECTING AND SETTING..............................................................................................6

2.1. CONNECT THE PHONE.......................................................................................................................6

2.1.1. Connect to network ..............................................................................................................6

2.1.2. Power adaptor connection...................................................................................................7

2.2. BASIC INITIALIZATION.......................................................................................................................7

2.2.1. Network settings...................................................................................................................7

3. VPS-2000P’S BASIC OPERATION.....................................................................................................9

3.1. ANSWER CALLS ...............................................................................................................................9

3.2. PLACE CALLS ............................................................................................................................... 10

3.3. END CALLS ....................................................................................................................................11

3.4. CALL TRANSFER ............................................................................................................................11

3.5. CALL HOLD....................................................................................................................................11

3.6. 3-WAY CONFERENCE CALL..............................................................................................................11

3.7. CALL RECORDS..............................................................................................................................11

3.8. SPECIAL KEYS .............................................................................................................................. 12

3.9. CALL PICKUP ................................................................................................................................ 13

3.10. JOIN CALL .................................................................................................................................. 13

3.11. REDIAL/UNREDIAL ....................................................................................................................... 13

3.12. CLICK TO DIAL ............................................................................................................................ 14

4. WEB CONFIGURATION................................................................................................................... 14

4.1. INTRODUCTION OF CONFIGURATION................................................................................................ 14

4.1.1. Ways to configure.............................................................................................................. 14

4.1.2. Password Configuration ................................................................................................... 14

4.2. SETTING VIA WEB BROWSER.......................................................................................................... 14

4.3. CONFIGURATION VIA WEB ............................................................................................................ 15

4.3.1. BASIC.................................................................................................................................. 15

4.3.1.1. Status ........................................................................................................................... 15

4.3.1.2. Wizard .......................................................................................................................... 15

4.3.1.3. Call Log........................................................................................................................ 18

4.3.1.4. MMI SET ....................................................................................................................... 18

4.3.2. Network............................................................................................................................... 19

4.3.2.1. WAN Config ................................................................................................................. 19

4.3.2.2. LAN Config .................................................................................................................. 20

4.3.2.3. Qos Config................................................................................................................... 21

4.3.2.4. Service Port ................................................................................................................. 24

tscord84

User manual issue 1.0 3

4.3.2.5. DHCP SERVER ............................................................................................................ 25

4.3.2.6. SNTP............................................................................................................................. 26

4.3.3. VOIP..................................................................................................................................... 27

4.3.3.1. SIP Config.................................................................................................................... 27

4.3.3.2. IAX2 Config.................................................................................................................. 30

4.3.3.3. Stun Config.................................................................................................................. 31

4.3.3.4. DIAL PEER setting ...................................................................................................... 32

4.3.4. Phone.................................................................................................................................. 35

4.3.4.1. DSP Config .................................................................................................................. 35

4.3.4.2. Call Service.................................................................................................................. 36

4.3.4.3. Digital Map Configuration .......................................................................................... 38

4.3.4.4. Phone Book ................................................................................................................. 39

4.3.4.5. Function Key ............................................................................................................... 40

4.3.5. Maintenance ....................................................................................................................... 42

4.3.5.1. Auto Provision............................................................................................................. 42

4.3.5.2. Syslog Config.............................................................................................................. 42

4.3.5.3. Config Setting.............................................................................................................. 43

4.3.5.4. Update.......................................................................................................................... 44

4.3.5.5. Account Config ........................................................................................................... 45

4.3.5.6. Reboot.......................................................................................................................... 46

4.3.6. Security............................................................................................................................... 46

4.3.6.1. MMI Filter ..................................................................................................................... 46

4.3.6.2. Firewall......................................................................................................................... 47

4.3.6.3. NAT Config .................................................................................................................. 48

4.3.6.4. VPN Config .................................................................................................................. 51

4.3.7. Logout................................................................................................................................. 52

5. CONFIGURATION VIA KEYPAD ........................................................................................................... 53

5.1. Keypad introduction............................................................................................................. 53

5.2. Menu Tree.............................................................................................................................. 53

6. APPENDIX ........................................................................................................................................ 54

6.1. SPECIFICATION ............................................................................................................................. 54

6.1.1. Hardware............................................................................................................................. 54

6.1.2. Voice features .................................................................................................................... 54

6.1.3. Network features................................................................................................................ 55

6.1.4. Maintenance and management ........................................................................................ 55

6.1.5. Special features ................................................................................................................. 55

6.2. DIGIT-CHARACTER MAP TABLE....................................................................................................... 56

User manual issue 1.0 4

1. Introducing VPS-2000P VoIP Phone

1.1. Thank you for your purchasing Slican VPS-2000P

Thank you for your purchasing Slican VPS-2000P. VPS-2000P is a full-feature telephone that provides

voice communication over the same data network that your computer uses. This phone functions not

only much like a traditional phone, allowing to place and receive calls, and enjoy other features that

traditional phone has, but also it own many data services features which you could not expect from a

traditional telephone.

This guide will help you easily use the various features and services available on your phone.

1.2. Delivery Content

Please check whether the delivery contains the following parts:

The base unit with display and keypad

The handset

The handset cable

The power supply

The Ethernet cable

The User Manual (you may download from our website www.slican.com )

IP Phone are designed to look like conventional phones, the following photo shows a broad overview

of the IP Phone.

1.3. Keypad

Key

Key name

Function Description

Navigation

Navigation key assist users for operating...

In idle state they have special function

Left: Checking Incoming call

Up: Checking Missed Call

Right: Checking line status

Down: Checking IP info

OK: Enter into the phone's menu

Release key

Press RLS, the phone will skip to stand-by mode.

Note: DO NOT Press RLS during the configuration process, or else phone

will not save the configuration modified and return to stand-by status.

mute

Press this key in calling mode, you can hear the other side, and the other

side can not hear you

Envelope

LED inside, if blinks remind user have new voicemail.

Hold

Temporarily hold the active call during the talking; press the key again might

release the call. (Please refer to 3.5. - call hold for more details). In idle

mode, press this key, LCD will show “Do Not Disturb”, and this phone is set to

be No disturbing mode. Press this key again to cancel this function.

Transfer

Use the key to realize blind transfer or attended transfer please refers to

3.4.-call transfer for more details). In the idle mode, press this key, LCD will

User manual issue 1.0 5

show call forward”. After this indication disappears, User can configure the

forward phone no. of SIP1 or SIP2. Press Soft2 (ON) to enabled call forward

function and set it to always mode; Press Soft1 (OFF) to close the function of

forward

HeadSet

Place and receive calls through an optionally connected headset

Line1/2/3

Here is Three SIP lines, user could select any one to make the call ,if it has

been registered,

Volume -/+

Turn down or turn up the volume by pressing these two keys

Redial

1,In the hook off /hands-free mode, use the key to dial the last call number;

2,In stand-by mode, it has a function to check the OUTGOING CALL

Hands-free

Make the phone into hands-free mode.

Indicator light

If the light blinking, indicate the phone has missed call

Memory key

(1-6)

Users could store their commonly used number in these keys, and call for

them as speed dial.

Soft key 1/2/3

Keys combination, include functions such as SMS / SDial /PBook /Answer

/Conf /Enter /Save /Quit /Edit /Redial and so on.

1.4. Port for connecting

Port

Port name

description

Power switch

Input: 5V AC, 1A

WAN

10/100M Connect it to Network

User manual issue 1.0 6

LAN

10/100M Connect it to PC

Handset

Port type: RJ-9 connector

Headset

Port type: RJ-9 connector

Headset

Port type: 3.5mm jack

VPS-2000P provide two Ethernet ports and a power adaptor. Also has two headset interfaces with

RJ-9 port and 3.5mm jack. Please refer to safety notes of this manual carefully before power adaptor is

connected.

2. Initial connecting and Setting

2.1. Connect the phone

2.1.1. Connect to network

Step 1: Connect the IP Phone to the corporate IP telephony network. Before you connect the phone to

the network, please check if your network can work normally.

You can do this in one of two ways, depending on how your workspace is set up.

Direct network connection—by this method, you need at least one available Ethernet port in your

workspace. Use the Ethernet cable in the package to connect WAN port on the back of your phone to

the Ethernet port in your workspace. Since this VoIP Phone has router functionality, whether you have

a broadband router or not, you can make direct network connect. The following two figures are for your

reference.

Shared network connection—Use this method if you have a single Ethernet port in your workspace with

your desktop computer already connected to it. First, disconnect the Ethernet cable from the computer

and attach it to the WAN port on the back of your phone. Next, use the Ethernet cable in the package to

connect LAN port on the back of your phone to your desktop computer. Your IP Phone now shares a

network connection with your computer. The following figure is for your reference.

User manual issue 1.0 7

Step 2: Connect the handset to the handset port by the handset cable in the package.

Step 3: connect the power supply plug to the AC 5V adapter port on the back of the phone. Use the

power cable to connect the power supply to a standard power outlet in your workspace.

Step 4: push the on/off switch on the back of the phone to the on side, then the phone’s LCD screen

displays “Initializing wait logon”. Later, a ready screen typically displays the date, time.

If your LCD screen displays different information from the above, you need refer to the next section

“Initial setting” to set your network online mode.

If your VoIP phone registers into corporate IP telephony Server, your phone is ready to use.

2.1.2. Power adaptor connection

Make sure that the power you use is comply with the parameters of power adaptor.

1. Plug power adaptor to power socket.

2. Plug power adaptor’s AC output to the AC5V port of VPS-2000P to start up.

3. There will be displayed black line and “initializing... wait logon...” on the screen. After finishing

startup, phone will show greeting, current date and time and so forth.

4. If phone has registered to the server, you can place or answer calls.

2.2. Basic Initialization

VPS-2000P is provided with a plenty of functions and parameters for configuration. User needs some

network and VoIP knowledge so that user could understand the meanings of parameters. In order to

make user use the phone more easily and convenient, there are basic configurations introduced which

is mandatory to ensure phone calls.

2.2.1. Network settings

Make sure that network is connected already before setting network of phone.VPS-2000P uses DHCP

to get WAN IP configurations, so phone could access to network as long as there is DHCP server in it.

If there is no DHCP server available, phone has to be changed WAN network setting to Static IP or

PPPoE.

Note: during setting network parameter in menu, Please don’t press the key, or else the

phone will not save the configuration and will return to standby interface.

Setting PPPoE mode (for ADSL connection)

1. Get PPPoE account and password first.

User manual issue 1.0 8

2. Press , and press twice, screen will show “Network”. Then press Soft2 (Enter) or

"OK", the LCD screen will display “WAN”.

3. Press Soft2 (Enter), then press , choose PPPoE.

4. Press Soft1 (Edit), the screen will display “Account”. The screen will show the current account

information. Press Soft1 (Del) to delete it, then input your PPPoE account and press Soft2 (Save). With

“saved” displayed, screen will jump to password settings,

5. Press Soft2 (Edit) again, then input your PPPoE password and press Soft2 (OK), With “Saved”

displayed, screen will display the current password: ******, and confirm: you need input the password

again, after confirm, press soft2 (OK) to save the Account and password.

6. Press Soft3 (Quit) once return to “Net Mode”. Press Soft2 (Save) the screen will show “Saved” and

then jump to show the current net mode.

7. Press or Soft3 (Quit) thrice return to standby, at this time the phone is trying to change to

PPPoE mode. Press for checking the status. If the screen shows “Negotiating…” it shows

that the phone is trying to access to the PPPoE Server; if it shows an IP address, then the phone has

already get IP with PPPoE.

Setting Static IP mode (static ADSL/Cable, or no PPPoE / DHCP network)

1. Prepare the network’s parameters first, such as IP Address, Net mask, Default Gateway and DNS

server IP address. If you don’t know this information, please contact the service provider or

technician of network.

2. Press , then press twice, chooses “Network”. Press "OK" or Soft2 (Enter), LCD

screen will display “WAN”.

3. Press "OK" or Soft2 (Enter), then choose “Static”.

4. Press Soft1Edit) and screen will show “IP”, then press Soft1 (Del) to delete. Input your IP address

and press Soft2 (Save) to save what you input. After “Saved” shown, the screen will jump to show the

Net mask information.

5. Press Soft1 (Del) to delete. Input your Net mask and press Soft2 (Save). After “Saved” shown, the

screen will jump to show the Gateway information

6. Press Soft1 (Del) to delete, Input your gateway and press Soft2 (Save). After “Saved” shown, the

screen will jump to show the DNS information.

7. Press Soft1 (Del) to delete. Input your DNS server address and press Soft2 (Save). After “Saved”

shown, the screen will return to show IP information.

8. Press Soft3 (Quit) once, the screen shows” Net Mode”. the cursor stay at“<>Static”; with Soft2(Save)

pressed,the screen shows “Saved” and then shows the current net mode.

9. Press or Soft3 (Quit) thrice, return to main interface and at this time the phone is trying to

User manual issue 1.0 9

change to Static mode. Press button, the screen shows “Static”.the screen shows the IP

address and gateway which were set just now, if the phone could display the right time, it shows that

Static IP mode takes effect.

Setting DHCP mode

1. Press , then press twice, chooses “Network”. Then press "OK" or Soft2 (Enter), the

screen will show “WAN”.

2. Press "OK" or Soft2 (Enter) to show “Net Mode”. Select “DHCP”. Press Soft2 (Save), with “saved”

shown, screen will jump to show the current net mode.

3. Press or Soft3 (Quit) thrice back to main interface and at this time phone is trying to

change to DHCP mode. Press until the phone shows “DHCP”, If the screen shows the IP

address and gateway which were set just now, it shows that DHCP mode takes effect.

3. VPS-2000P’s basic operation

3.1. Answer calls

VPS-2000P will ring to indicate you when there is call incoming, below is ways to answer call：

Answer with hook off

Take handset, you can talk directly. You can just hang up to finish talk.

Answer with hands-free

Press [Speaker] to begin talking. Press [Speaker] again to finish talk

Answer with headset

Press [Headset] to answer the call, ,press [Headset] again to finish talk.

Using hands-free instead of handset during a talk

Press [Speaker] and hook on the handset when you use handset to speak and want to change to use

hands-free to speak. Press [Speaker] again to finish talk.

Using handset instead of hands-free during a talk

Hook off the handset when you use hands-free and want to change to use handset. Just hook on to

finish talk.

Using headset instead of hands-free during a talk

In the hands-free calls, press [Headset] key, you can use the headset to call. After the call, press

[headset] to hang up the call.

Using hands-free instead of headset during a talk

In the headset call, press [Speaker] key to enter the hands-free calls, press [Speaker] key again to

end the call.

Using headset instead of handset during a talk

In the handset call, press [Headset] key, hang up the handset to continue using the headset call. After

the call, press the [Headset] key to cut off the call.

Using handset instead of headset during a talk

In the headset call, hook off the handset after the call, just hook on to finish talk.

User manual issue 1.0 10

3.2. Place calls

Using handset

Hook off (screen will show the current using line, or you could press key L1-L3 to select), after getting

dialing tone, you could begin to dial number. After finishing it, press # and VPS-2000P will send the

number and call the number. When you hear a ring-back tone and screen shows the caller’s number, it

shows that the person you called is ringing. If caller answers the call, you can begin to talk and your

phone will keep showing caller’s number and counting time. Just hang up to finish talk.

Using headset

Standby, press the [Headset] key (On screen display “Enter Number Pls”) and hear the dialing tone,

you can start dialing. After finishing it, press # or press the softkey2-Send.

VPS-2000P can immediately begin connecting with each other. When you hear a ring-back tone and

screen shows the caller’s number, it shows that the person you called is ringing. If caller answers the

call, you can begin to talk and your phone will keep showing caller’s number and counting time. Just

press [Headset] key to finish talk.

Using hands-free

Press [Speaker] key（screen will show the current using line, or you could press key L1-L3 to select),

after getting dialing tone, you could begin to dial number. After finishing it, press # and VPS-2000P will

send the number and call the number. When you hear the ring back tone and screen shows the caller’s

number, it shows that the person you called is ringing. If caller answers the call, you can begin to talk

and your phone will keep showing caller’s number and counting time. Press [Speaker] key again to

finish talk.

Using directory

Press Soft3 (PBook) in stand-by mode, you will access to phonebook. If there are many persons

records stored in the directory, you can use & to select number or press the first

character of the name for searching the person which you want to contact. Press to forward,

and press to backward. Press Soft2 (Dial) to dial the current number shown on the screen.

Speed dial

Speed dial means user can make calls directly without hook off or using hands-free. User can dial

number in stand-by mode, but first, user need to add and edit SDial no. By pressing Soft2 (SDial) to edit

and save the number to be a SDial number. In this way, user could make a call only press the number

and Soft3 (Dial).

Multiple-way call

If user has 2 line calls and wants to invite the third party during the call, they can press Soft1 (Conf) or

Soft2(Transf) “New CALL”, press Soft1(OK),enter the number ,then press Soft2(Send) and wait for the

other party to answer. When the multiple-way calls, you can press the arrow keys to select a call.

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