
Appendix A
A.1
SRF – SERVICE REQUEST FORM
SW-700 – Ethernet Switch
COMPANY INFORMATION
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Unit: ________________________________________________________________________________________________________
Invoice: _______________________________________________________________________________________________________
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Phone: _________ _________________________ _________ _________________________ Fax: _______________________
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Full Name: ________________________________________________________________________________________________
Phone: _________ _________________________ _________ _________________________ Extension: ____________________
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EQUIPMENT DATA
Model:
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Serial Number: ________________________________________________________________________________________________
Process Type (Ex. boiler control): __________________________________________________________________________
Operation Time: ____________________________________________________________________________________________
Failure Date: __________________________________________________________________________________________________
FAILURE DESCRIPTON
(Please, describe the failure. Can the error be reproduced? Is it repetitive?)
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OBSERVATIONS
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Company: _____________________________________________________________________________________________________
Contact: _______________________________________________________________________________________________________
Section: _______________________________________________________________________________________________________
Title: ________________________________________________ Signature:_______________________________________________
Phone: _________ _________________________ _________ _________________________ Extension: ___________________
E-mail: ________________________________________________________________________ Date: ______/ ______/ _________
For warranty or non-warranty repair, please contact your representative.
Further information about address and contacts can be found on www.smar.com/contactus.asp