Splendide WD2100XC Einrichtungshandbuch

WD2100XC / XCP (Splendide 2100XC)

WDC7100XCP (Splendide 7100XC)

Splendide®

Front-Loading Automatic Washer-Dryer

Training Guide

Part No. TRAINMANXC

TRAINING GUIDE

TECHNICAL EDUCATION

GROUP PRESENTS

Westland Sales, SplendideTech Dept.

1-800-356-0766 EXT. 5

(503-655-2563)

Westland Sales, SplendideTech Dept.

1-800-356-0766 EXT. 5

(503-655-2563)

Westland Sales, SplendideTech Dept.

1-800-356-0766 EXT. 5

(503-655-2563)

15650 SE 102nd Ave.

(PO BOX 427)

Clackamas, OR 97015

Telephone: 800-356-0766 (503-655-2563)

Service Fax: (503) 722-9202

Service E-mail: ser[email protected]om

Contact Info

Product Specifications & Warranty Info

Technical Assistance & Parts Ordering

Literature Orders

www.splendide.com/support.htm

Corporate Headquarters

Introduction

Westland Sales assumes no responsibility for repairs on Splendide products by anyone other

than Authorized Splendide Service Technicians. Warranty repairs must be pre-approved by Splen-

dide. ContactWestland Sales, before servicing any Splendide appliance.

ThisTraining Guide for the“Splendide Front-Loading AutomaticWasher-Dryer,”(Part No.TRAINMANXC),

provides the service technician with information on the installation and service of Splendide washer-

dryer modelsWD2100XC andWDC7100XC. It is to be used as a supplemental training aid for service

technicians. For more information on the washer-dryer, refer to the“Use and Care Guide”provided with

the appliance.

Training Guide Goals

The goal of thisTraining Guide is to provide information that will enable the service technician to prop-

erly diagnose malfunctions and repair the Splendide Front-Loading AutomaticWasher-Dryer.

The objectives of thisTraining Guide are for the service technician to:

• understand and follow proper safety precautions,

• eﬀectively troubleshoot and diagnose malfunctions,

• successfully perform necessary repairs, and

• help the technician to quickly return the washer-dryer to its proper operational status

Splendide®

iii

1. General Information 1

Model / Serial Number Designators 1

Warranty Guide 2

Washer-Dryer Speciﬁcations 3

IMPORTANT General Safety Information 4

2. Installation Information 5

Installation Requirements 5

Installation Instructions 9

3. Theory of Operation 13

Introduction to the Models 13

Water System 13

Wash/Dry System 15

Door Lock / Switch Assembly 17

Suspension System 17

Customer Interface / Cycle Selection System 18

Automatic Routines 24

4. Accessing the Components 27

Component Locations 27

Top Panel / Control Panel Knobs 28

Control Panel Board / Control Panel 29

Door / Door Switch / Porthole Diaphragm 30

Detergent Dispenser Assembly /WaterValves 31

Pressure Switch 32

Fan Motor / NTC Sensor / Heater Coil 33

Removing the Heater Coil 34

Lower Panel / Drain Pump / Pump Filter 35

To Clean Out the Large Item Filter 36

Back Panel / Main Motor / Module Board 37

Shock Absorbers 38

Contents

(Continued on the next page)

5. Component Testing Procedures 39

Connector Locations on the Module Board 39

Introduction / Instructions 40

1. Door SwitchTest 41

2. Power“in”from the Surge ProtectorTest 42

3. Pressure SwitchTest 43

4. Heating ElementTest 44

5. Main MotorTest (Includes Running the Main Motor with AC Voltage) 45

6. Fan Motor /Water PumpTest 46

7.WaterValve /Wash NTC Test 47

8. Control Panel BoardTest 48

9. Dry NTC SensorTest 49

6. Diagnosis & Troubleshooting 50

Introduction 50

Explanation of Fault Codes 51

Fault Code /Testing Procedure Chart 52

Problem /Testing Procedure Chart 54

7. Tech Tips 56

Manually Unlocking the Door 56

Performing a Dryer Airﬂow & HeatTest 56

Winterization Instructions / Optional RVWinterization 57

Verifying Normal Operation 58

8. Wiring Diagrams 59-61

General Information 

YEAR OF MANUFACTURE

MONTH OF MANUFACTURE

DAY OF MANUFACTURE

PRODUCT SEQUENCE NUMBER

S/N 7 07 14 3277

PRODUCT GROUP

WD = Washer-Dryer

PRODUCT IDENTIFICATION

C = Condenser Drying System (Ventless model)

PRODUCT CODE

PRODUCT COLOR Arctic White if not noted (P = Platinum)

Model Number

Serial Number

WD C 7100XC p

General Information

Use these numbers to obtain the Warranty status as well as a history of repairs and service calls for the washer-dryer.

To speed the repair process, ALWAYS have the Model and Serial No. ready when you call Westland Sales.

Model / Serial No. Designators

Model Number

Serial Number

General Information



Wty Length Splendide Will Pay For Splendide WILL NOT Pay For

MFR 1-YEAR

From Date of

Purchase

Replacement parts ONLY.

A. Repairs when the washer-dryer is used in other

than normal, single-family use.

B. Pickup and delivery.The washer-dryer is

designed to be repaired on-site.

C. Removal/replacement of washer-dryer from

built-in or cabinet installations.

D. Damage to the washer-dryer caused by

accident, alterations, misuse, abuse, ﬁre, ﬂood,

acts of God, or use of products not approved by

Splendide.

E. Repairs to parts or systems resulting from

unauthorized modiﬁcations made to the

washer-dryer.

F. Replacement parts or repair labor costs not

pre-approved by Splendide and/or provided by

an unauthorized service company.

G. Service calls to correct the installation of the

washer or to instruct you how to use it.

H. Plastic parts and cosmetic pieces.*

LIMITED 1-YEAR**

From Date of

Purchase

(Not available for some models)

For 1 year from the date of purchaseWHEN product

is registered. Limited replacement parts and repair

labor costs.

LIMITED 2-YEAR**

From Date of

Purchase

(Not available for some models)

For two years from the date of purchaseWHEN

extended Protection Plan is purchased. Limited

replacement parts and repair labor costs.

LIMITED 5-YEAR **

From Date of

Purchase

(Not available for some models)

For ﬁve years from the date of purchaseWHEN

extended Protection Plan is purchased.

*IMPORTANT!

This chart should be used ONLY as a guide and DOES

NOT supersede the Warranty Statement. For complete

information, refer to the Warranty Statement that came with

the appliance.

** Coverage starts 60 days after warranty registration or warranty registration with full payment is

received by Westland Sales.

Refer to this page for a brief summary of the Product Warranties available by Splendide.

Warranty Guide*

General Information 

Model Number WD2100XC /WD2100XCP WDC7100XCP

COLOR White Platinum

DRYER TYPE Vented Ventless

ELECTRICAL REQ.

Max. Current 11A 11A

Rated Current 15 A 15 A

Voltage 120V 120V

Frequency 60Hz 60Hz

Heating Power 1300W 1300W

GALLONS WATER PER ‘Regular Cotton

Heavy Duty’cycle*

7.5 Gal. 7.5 Gal.

MAX. LOAD CAPACITY

Wash 15 lb. 15 lb.

Dry 11 lb. 11 lb.

MAX. SPIN SPEED 1200 RPM 1200 RPM

Height 33 1/4” 33 1/4”

Width 23 1/2” 23 1/2”

Depth 22 3/16” 22 3/16”

WEIGHT 148 lb. 148 lb.

PROGRAMS

Wash 9 Cycles 9 Cycles

Dry 3 Cycles 3 Cycles

WASH TEMP OPTIONS 77

SPECIAL WASH OPTIONS 4 buttons 4 buttons

*Avg. wash water use is 7.5-16 gal/wash load. Water usage varies depending on load size and fabric type.

NOTE: WDC7100XC has a condenser (ventless) drying system. This condenser drying system uses 2.5

gallons of cold water per hour during the dry cycle.

The following is a list of product speciﬁcations for the Splendide Models covered in this Training Guide.

Washer-Dryer Specifications

General Information



Important safety messages can be found in this manual and on

the appliance. Always read and obey all safety messages.

This is a safety alert symbol.This symbol

alerts you to potential hazards that can kill or

hurt you and others. All safety messages will

follow the safety alert symbol and the word

“WARNING.”

The safety messages will tell you what the potential hazard is,

tell you how to reduce the chance of injury, and tell you what can

happen if the instructions are not followed.

ELECTRICAL SHOCK HAZARD

Plug washer-dryer into a

grounded 3 prong outlet.

Do not remove ground prong.

Do not use adapter.

Do not use an extension cord.

Failure to follow these

instructions can result in death,

fire, or electrical shock.

WARNING

ELECTRICAL SHOCK HAZARD

Disconnect power before servicing.

Replace all panels before operating.

Failure to do so can result in death

or electrical shock.

WARNING

EXCESSIVE WEIGHT HAZARD

Use two or more people to move

and install the washer-dryer.

Failure to do so can result in back

or other injury

WARNING

Electrostatic Discharge (ESD)

Sensitive Electronics

ESD problems are present everywhere. ESD may damage or

weaken the electronic control assembly.The new control assembly

may appear to work well after repair is ﬁnished, but failure may

occur at a later date due to ESD stress.

• Use an antistatic wrist strap. Connect the wrist strap to a green

ground connection point or unpainted metal in the appliance;

or touch your ﬁnger repeatedly to a green ground connection

point or unpainted metal in the appliance.

• Avoid touching electronic parts or terminal contacts. Handle

the Module Board by the plastic housing ONLY.

Your safety is important. Read this section before you continue.

IMPORTANT General Safety Information

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