
1200 Sub-Miniature Keyboard for Public Environments
Application/Engineering Manual
This document is provided for use and guidance of engineering personnel engaged in the installation or application of STORM data entry products
manufactured by Keymat Technology Ltd. Please be advised that all information, data, and illustrations contained within this document remain the
exclusive property of Keymat Technology Ltd. and are provided for the express and exclusive use as described above. This document is not
supported by Keymat Technology’s engineering change note, revision or reissue system. Data contained within this document is subject to periodic
revision, reissue or withdrawal. Whilst every effort is made to ensure the information, data and illustrations are correct at the time of publication,
Keymat Technology Ltd. are not responsible for any errors or omissions contained within this document.
www.storm-interface.com 1200 Application/Engineering Manual Version 1.2 Feb 2016 Page 9
Section 6. Availability/Reliability/Maintainability
Firmware
The firmware version is shown on the back of the microchip controller.
Serviceability
The 1200 Series Sub-Miniature Keyboard is designed for use in exposed, unsupervised public environments. It is
rugged, reliable and weather resistant to provide years of trouble free and responsive data entry. The keyboard is
assembled and sealed under strictly controlled factory conditions, using calibrated and highly specialized tooling. It
should not be disassembled or modified by anyone other than trained technicians (under controlled conditions) in
Storm’s UK manufacturing facility. There are no user serviceable parts contained within the keyboard.
Disassembly or modifications carried out by non-authorised personnel will invalidate any warranties and
have a detrimental effect on the product’s performance and reliability.
The keyboard should be regularly cleaned by washing the operational surface with a weak solution of detergent and
water. Care should be taken to ensure that no liquids enter the rear face of the keyboard or the connector mechanism.
Warranty
Policy Statement
It is Keymat Technology’s intention to provide a fair and rapid response when any customer reports a defect in any
product supplied by Keymat Technology.
If a valid warranty claim is received, then it is our policy to repair, replace or provide a credit note for those defective
products as quickly as possible and with minimum inconvenience to our customers.
Exclusions:
Product shipped more than 12 months before the date of claim is not covered by warranty
Product damaged in use is not covered by warranty
Product that has been modified is not covered by warranty
Product where the serial number/batch numbers have been removed or modified are not covered by
warranty
Product that has been stripped down for any reason by the customer is not covered by warranty