Synology RackStation RS820RP+ Handbuch
Synology NAS RS820+ / RS820RP+
Hardware Installation Guide
Table of Contents
Chapter 1: Before You Start
Package Contents 3
Synology RS820+ / RS820RP+ at a Glance 4
System Fans 5
Hardware Specication 6
Safety Instructions 7
Optional Accessories 8
Chapter 2: Hardware Setup
Tools and Parts for Component Installation 10
Install Drives 10
Add a RAM Module on Synology NAS 12
Install PCle Add-in Cards 14
Install and Remove Rail Kits 17
Start up Your Synology NAS 19
LED Indicator Table 20
Chapter 3: System Maintenance
Replace Power Supply Unit (PSU) 21
Initial Troubleshooting Guide 21
Chapter 4: Install DSM on Synology NAS
Install DSM with Web Assistant 22
Learn More 22
Synology_HIG_RS820+ / RS820RP+_20190425
2
Thank you for purchasing this Synology product! Before setting up your new RS820+ / RS820RP+, please
check the package contents to verify that you have received the items below. Also, make sure to read the safety
instructions carefully to avoid harming yourself or damaging your Synology NAS.
Note: All images below are for illustrative purposes only, and may dier from the actual product.
Package Contents
Main unit x 1 AC power cord1
Rack mount kit x 2
Screws for 3.5” drives
x 20
Screws for 2.5” drives
x 20
Rack mount kit screws
x 8 Drive tray key x 2
Before You Start 1
Chapter
3
3
1 AC power cord: RS820+ x1; RS820RP+ x2
4Chapter 1: Before You Start
Synology RS820+ / RS820RP+ at a Glance
RS820+
RS820RP+
No. Article Name Location Description
1 Power Indicator
Front
Displays power status of the Synology NAS. For more information, see "LED
Indicator Table".
2 Power Button
1. Press to power on the Synology NAS.
2. To power o the Synology NAS, press and hold until you hear a beep sound and
the Power LED starts blinking.
3 Alert Indicator Displays warnings regarding fan or temperature. For more information, see "LED
Indicator Table".
4 Drive Status Indicator Displays the status of drives. For more information, see "LED Indicator Table".
5 Beep O Button Press to deactivate the beeping sound that is emitted when a malfunction occurs.
6 Status Indicator Displays the status of the system. For more information, see "LED Indicator Table".
7 Drive Tray Install drives here.
8 Power Port
Back
Connect power cords here to supply power to your Synology NAS.
9 System Fan Disposes of excess heat and cools the system.
10 Console Port For manufacturing use only.
11 PCI Express
Expansion Slot Supports additional PCIe network interface cards or M.2 SSD adapter cards.
12 LAN Port Connect network cables here.
13 Reset Button
1. Press and hold until you hear a beep sound to restore the default IP address,
DNS server, and password for the admin account.1
2. Press and hold until you hear a beep sound, then press and hold again until you
hear three beep sounds to return the Synology NAS to “Not Installed” status so
that DiskStation Manager (DSM) can be reinstalled.
14 USB 3.0 Port Connect external drives, USB printers, or other USB devices to the Synology
NAS here.
15 eSATA Port Connect external SATA drive or Synology Expansion Unit2to the Synology NAS.
16 Redundant Power LED Displays the status of redundant powers supplies, alerting the user of power supply
or fan failure.
2For more information about Synology Expansion Unit supported by your Synology NAS, please visit www.synology.com.
1You can keep the current admin password unchanged by ticking the "Keep current admin password unchanged" checkbox in DSM Control Panel > Update
& Restore > Reset.
5Chapter 1: Before You Start
System Fans
If any fan failure occurs, please refer to the images below to locate the failed fan(s) indicated in DSM. The fans
are numbered as below:
RS820+
RS820RP+
To replace the failed fan(s), please contact Synology Technical Support at www.synology.com/support for
technical assistance.
6Chapter 1: Before You Start
Hardware Specication
Item RS820+ / RS820RP+
Compatible Drive Type 3.5” / 2.5” SATA x 4
Maximum Raw Capacity 56TB (4 x 14TB HDD)
External Device Port • USB 3.0 x 2
• eSATA x 1
LAN Port Gigabit x 4
PCIe Slot PCIe 3.0 x8 slot at x4 mode
Size (H x W x D) (mm)
• RS820+: 44 x 430.5 x 457.6 (Not including rack mount kits) /
44 x 480 x 492.6 (Including rack mount kits)
• RS820RP+: 44 x 430.5 x 483.6 (Not including rack mount kits) /
44 x 480 x 518.6 (Including rack mount kits)
Weight (kg) • RS820+: 6.4
• RS820RP+: 7.96
Supported Client • Windows 7 onward
• Mac OS X 10.10 onward
File System • Internal: Btrfs, ext4
• External: Btrfs, ext4, ext3, FAT, NTFS, HFS+, exFAT1
Supported RAID Type
• Basic • JBOD • RAID 0 • RAID 1
• RAID 5 • RAID 6 • RAID 10
• Synology Hybrid RAID (Up to 2-Disk Fault Tolerance)
Agency Certication • FCC Class A • CE Class A • BSMI Class A
• CCC • VCCI • EAC • RCM
HDD Hibernation Yes
Scheduled Power On/O Yes
Wake on LAN Yes
Language Localization
Environment Requirement
• Line voltage: 100V to 240V AC
• Frequency: 50 to 60Hz
• Operating Temperature: 32 to 95˚F (0 to 35˚C)
• Storage Temperature: -5 to 140˚F (-20 to 60˚C)
• Relative Humidity: 5% to 95% RH
Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.
1Support for exFAT can be enabled by purchasing and downloading exFAT Access in Package Center.
7Chapter 1: Before You Start
Safety Instructions
Keep away from direct sunlight and away from chemicals. Make sure the environment does not
experience abrupt changes in temperature or humidity.
Place the product right side up at all times.
Do not place near any liquids.
Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or
aerosol cleaners.
To prevent the unit from falling over, do not place on carts or any unstable surfaces.
The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is
correct and stable.
To remove all electrical current from the device, ensure that all power cords are disconnected from
the power source.
Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.
8Chapter 1: Before You Start
Optional Accessories
With Synology accessories, you can customize your Synology NAS to t dierent business environments without
worrying about compatibility and stability. Visit www.synology.com/compatibility for more information.
• Memory Module
Model Name Picture Description
D4NESO-2666-4G
DDR4-2666 non-ECC
unbuered SO-DIMM 260pin
1.2V
D4ECSO-2666-16G
DDR4-2666 ECC
unbuered SO-DIMM 260pin
1.2V
• PCIe Add-in Card
Model Name Picture Description
E10G18-T2 Dual-port, 10GbE RJ-45
Network Interface Card
E10G18-T1 Single-port, 10GbE RJ-45
Network Interface Card
E10G17-F2 Dual-port, 10GbE SFP+
Network Interface Card
M2D18 Dual M.2 NVMe/SATA SSD
Adapter Card
9Chapter 1: Before You Start
• Expansion Unit
Model Name Picture Description
RX418 4-bay 1U rackmount expansion
unit for 1U Synology NAS
• Rail Kit
Model Name Picture Description
RKS1317 Sliding rail solutions
RKM114 Fixed rail solutions
• Spare Part
Model Name Picture Description
Disk Tray (Type R8) 3.5"/2.5" HDD Tray
FAN 40*40*20_2 System Fan
PSU 150W-RP
Module_2 Redundant PSU Module 150W
PSU 150W_2 PSU 150W Open Frame
Tools and Parts for Component Installation
Please prepare the tools and parts below before setting up your Synology NAS:
• A Screwdriver
• At least one 3.5” or 2.5” SATA drive (please visit www.synology.com/compatibility for compatible drive
models).
Warning: If you install a drive that contains data, the system will format the drive and erase all existing data. Please
back up any important data before installation.
• Rail mounting kit (please see the Optional Accessories section to nd out the suitable rail kit for cabinet
installation)
Warning: We suggest mounting your Synology NAS on a cabinet before installing any drives since the heavy weight
will increase the installation diculty.
Install Drives
Please follow the steps below for drive installation:
1 Pull the drive tray handle in the direction as indicated below to remove the drive tray.
2 Install drives:
• For 3.5” drives: Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four
spots indicated below to secure the drive.
• For 2.5” drives: Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four
spots indicated below to secure the drive.
Hardware Setup
10
2
Chapter
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