Three ZTE MC801A Bedienungsanleitung

2022

Three Ireland

21/02/2022

ZTE MC801A –Indoor 5G Hub

User Guide

ZTE MC801A –INDOOR 5G HUB USER GUIDE

THREE IRELAND

Contents

Objectives ...............................................................................................................................................2

Overview.................................................................................................................................................2

Inserting the SIM.................................................................................................................................3

Powering On/Off Your Device.............................................................................................................3

Indicator Lights....................................................................................................................................4

Connecting to the Smart Hub .............................................................................................................4

Connecting via Wi-Fi .......................................................................................................................4

Connecting via a Network/LAN Cable.............................................................................................4

Accessing the 5G CPE Web Page.........................................................................................................5

Best Placement in the Home ..............................................................................................................6

Troubleshooting Guide ...........................................................................................................................7

1. Customer forgot the admin http://192.168.0.1/index.html#login page password ...................7

2. Change the WiFi SSID/Name: Name of the device to connect to (e.g. customer does not want

Three_ZTE and want to rename it to e.g. MyHouse)..........................................................................7

3. The customer forgot the WiFi Password/Key.............................................................................8

4. Parental Control: How to restrict a child connecting to the network (so the parent can stop

them from connecting to the internet at night).................................................................................9

5. Provisioning or Setting up a Static IP ........................................................................................11

6. Update Firmware ......................................................................................................................15

7. Diagnosis (Check if the device is working as expected)............................................................15

ZTE MC801A –INDOOR 5G HUB USER GUIDE

THREE IRELAND

Objectives

The objective of this document is to provide the user with an overview of the ZTE MC801A

Indoor 5G Smart Hub Router, general setup, and troubleshooting guidelines.

Overview

ZTE MC801A Smart Hub is a 5G wireless router, working on the 5G, and 4G networks and compatible

with WAN. You can connect your devices to it via network cables or Wi-Fi for data service.

The following figure shows the appearance of the device. It is only for your reference. The actual

device may be different.

Indicator lights

Shows the status of the device, including signal,

network, Wi-Fi, and power.

WPS button

•Press to activate the WPS function.

•Press and hold for 10 seconds to power off.

•Press and hold for about 3 seconds to power on.

External antenna ports*

Connect to external antennas for better signal.

PHONE port

The phone port is disabled. Please do not use this

ZTE MC801A –INDOOR 5G HUB USER GUIDE

THREE IRELAND

port to make voice calls.

LAN ports

Connect to WAN (public network) or clients.

Power port

Connect to the power adapter.

nano-SIM card slot and

reset hole

•Insert your nano-SIM card.

•Press and hold the reset hole for about 3 seconds to

restore your device to the factory settings.

* External antenna is not included.

Inserting the SIM

To access the Internet through the cellular network from the Smart Hub, you need to install a valid

nano-SIM card first.

1. Turn the Smart Hub to get access to the base. Open the slot cover.

2. Insert the nano-SIM card as shown.

Powering On/Off Your Device

Connect the AC adapter/power cable from the Smart Hub to a wall power outlet. The device will turn

on automatically.

ZTE MC801A –INDOOR 5G HUB USER GUIDE

THREE IRELAND

To power off without disconnecting the cable or the adapter, press and hold the WPS button for 10

seconds. You can then press and hold the button for about 3 seconds to power on again.

Indicator Lights

When the Smart Hub is powered on, the following indicators may light up on the front of the device.

Connecting to the Smart Hub

You have two options to connect to the Smart Hub from your client devices, via Wi-Fi or a LAN cable.

Once you are connected, test your connection by opening the 5G CPE web page.

Connecting via Wi-Fi

1. Find the default Wi-Fi name (SSID) and password on the sticker at the base of the Smart Hub.

2. On your Wi-Fi-enabled devices, turn Wi-Fi on and view the list of available Wi-Fi networks.

3. Choose the SSID from the sticker, enter the password, and select connect.

Connecting via a Network/LAN Cable

Connect one of the LAN ports on the Smart Hub and the LAN port on your computer/PC/Laptop or

smart devices with a LAN cable.

ZTE MC801A –INDOOR 5G HUB USER GUIDE

THREE IRELAND

Accessing the 5G CPE Web Page

Visit the 5G CPE web page to configure the Smart Hub settings, such as passwords, Wi-Fi SSID/Name.

1. View the sticker at the base of the Smart Hub to get the default URL to the web page and

password. (Default URL: http://192.168.0.1/index.html#login)

2. Launch the Internet browser from a device connected to the Smart Hub and enter the URL in

the address bar to load the login page as below, Enter the password and select Login.

ZTE MC801A –INDOOR 5G HUB USER GUIDE

THREE IRELAND

Best Placement in the Home

For best connection from the Smart Hub to the cellular network:

•Place your Smart Hub in a central location close to a window where there is also a power

source. Concrete walls, metal doors can reduce cellular signals from the tower. Placement in

basements should be avoided.

•Signal strength: You can check the cellular signal strength by checking the signal indicators on

the Smart Hub or after logging into the 5G CPE web page

(http://192.168.0.1/index.html#login). If you do not have full network signal bars, try setting

up the Smart Hub in another location of your home. You can also use the suggested position

option from the web page and save the results.

ZTE MC801A –INDOOR 5G HUB USER GUIDE

THREE IRELAND

For best Wi-Fi connection between the Smart Hub and the clients:

•Minimize interference by trying to keep the following items no closer than 2~3 meters from

your Smart Hub: Cordless telephone base stations, microwaves, baby monitors, Bluetooth

devices, wireless speaker systems.

•Avoid congestion since adding additional devices to your Wi-Fi network may reduce the speed

for all devices on that network.

•Make sure you have a good Wi-Fi signal on your client devices.

Troubleshooting Guide

1. Customer forgot the admin http://192.168.0.1/index.html#login page password

Resolution:

Resetting your modem will default to factory settings. If your device is reset any customized

settings would need to be reconfigured

a. Request the customer to locate the reset button/hole

b. The reset hole is located on the bottom of the 5G Hub, under the protective panel/flap

c. Press the reset button/hole using a SIM ejector tool for 3 seconds

d. The indicator lights will turn off and the device will restore to factory setting in a few mins

e. Users can use the password printed on the bottom label of the device to log in

f. It is recommended to change the admin password

2. Change the WiFi SSID/Name: Name of the device to connect to (e.g. customer

does not want Three_ZTE and want to rename it to e.g. MyHouse)

Resolution:

Performing the below action will disconnect all connected devices to the WiFi.

Customers have to manually reconnect the devices to the new WiFi Network Name.

a. Request the user to login to the Admin web page, and locate the WiFi Settings on the

home page as below

ZTE MC801A –INDOOR 5G HUB USER GUIDE

THREE IRELAND

b. Click on the WiFi Settings and change the Network Name(SSID) and Apply

3. The customer forgot the WiFi Password/Key

Resolution:

Performing the below action will disconnect all connected devices to the WiFi.

Customers have to manually reconnect the devices to the new WiFi Network using a new

password.

a. Request the user to login to the Admin web page, and locate the WiFi Settings on the

home page as below

ZTE MC801A –INDOOR 5G HUB USER GUIDE

THREE IRELAND

b. Click on the WiFi Settings and change the WiFi Password and Apply

c. The new WiFi password can be used to connect to the WiFi network

4. Parental Control: How to restrict a child connecting to the network (so the

parent can stop them from connecting to the internet at night)

Resolution:

a. Login to the admin UI

b. Locate the Parental Control Settings on the Home page

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