Thuraya ATLAS IP+ Bedienungsanleitung

Thuraya ATLAS IP+

User Manual

Revision 1.0

Atlas IP+ Terminal User Manual

Page 2 of 106

LIST OF CONTENT:

REGULATORY INFORMATION _____________________________________________________ 3

SAFETY INSTRUCTIONS __________________________________________________________ 4

IMPORTANT INFORMATION TO INSTALLERS AND USERS ___________________________ 7

1INTRODUCTION______________________________________________________________ 9

2THURAYA NETWORK COVERAGE _____________________________________________ 10

3MAIN UNITS ________________________________________________________________ 11

4GETTING STARTED__________________________________________________________ 15

5USING WEB CONSOLE _______________________________________________________ 20

6ENTERING SAFE MODE ENVIRONMENT ______________________________________ 65

7USING ALERT BUTTON ______________________________________________________ 69

8Terminal Accessories __________________________________________________________ 71

9TROUBLESHOOTING ________________________________________________________ 95

10 ERROR CODES ___________________________________________________________ 100

11 GLOSSARY _______________________________________________________________ 106

Atlas IP+ Terminal User Manual

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REGULATORY INFORMATION

FEDERAL COMMUNICATION COMMISSION NOTICE

FCC Identifier: QO4-AVIAIPPLUS

USE CONDITIONS:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may

cause undesired operation.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates

uses and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to the radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one of the following measures:

· Reorient or relocate the receiving antenna.

· Increase the separation between the equipment and receiver.

· Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

· Consult the dealer or an experienced radio/TV technician for help.

IMPORTANT NOTE: EXPOSURE TO RADIO FREQUENCY RADIATION

This device complies with FCC radiation exposure limits set forth for an uncontrolled

environment. The antenna used for this transmitter must be installed to provide a separation

distance of at least 100cm from all persons and must not be co-located or operating in

conjunction with any other antenna or transmitter.

FCC CAUTION:

Any changes or modifications not expressly approved by the manufacturer could void the

user’s authority, which is granted by FCC, to operate these Maritime Broadband Satellite

Terminals ATLAS IP+.

Atlas IP+ Terminal User Manual

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SAFETY INSTRUCTIONS

For the sake of safety and protection, read the manual before attempting to use Thuraya Atlas

IP+ Terminal.

The following general safety precautions must be observed during all phases of operation,

service and repair of this equipment. Failure to comply with these precautions or with specific

warnings elsewhere in this user guide violates safety standards of intended use of the

terminal.

Addvalue Innovation Pte Ltd assumes no liability for the customer's failure to comply with

these requirements.

Hazard Symbols

Antenna Radiation Warning

and Distance to other

Radiation Equipment

For safety reasons, all personnel and other radiating

devices must be kept at least 100cm from the ADU.

Power Supply

Turn off the power at the mains switchboard before

beginning of the installation.

Confirm the power voltage is compatible with voltage

rating of the equipment. It is highly recommended to use

+24V DC power line, provided that it is available on the

vessel.

In case of unavailability of +24V DC power line provided

by the vessel, an external AC/DC power supply of

115/230V AC with its output of +24V DC can be used.

Note: The requirements of the AC/DC power supply

should take care of high surge current of 25A at 24V

DC for 1ms.

Atlas IP+ Terminal User Manual

Page 5 of 106

Grounding, cables and

connections

The chassis of the equipment must be connected to an

electrical ground. This will minimise electric shock and

mutual interference. In short, the EQUIPMENT must be

grounded to the vessel.

Service

Do not attempt to access to the interior of the equipment.

Only qualified personnel authorized by its manufacturer

may perform service. Failure to comply with this rule will

result in the warranty void.

Under certain conditions, dangerous voltages may exist

even with the power cable removed. To avoid injuries,

always disconnect power before accessing the

equipment.

Alert Symbol

Alert Button

For triggering an emergency alert.

Equipment Ventilation

To ensure adequate cooling of the equipment, 5cm of unobstructed space must be maintained

around all sides of the BDU unit except the bottom side. The ambient temperature range of the

equipment is: -25°C to +55°C.

Fire Precautions

The equipment must not be operated in the presence of flammable gases or fumes as well as

any explosive atmosphere. Operation of any electrical equipment in such an environment

constitutes a definite safety hazard.

Atlas IP+ Terminal User Manual

Page 6 of 106

Obtaining Licensing For Thuraya Transceivers

Under rights given under ITU Radio Regulations, local telecommunications administrations

establish and enforce national rules and regulations governing types of emissions, power

levels, and other parameters that affect the purity of signal, which may be radiated in the

various frequency bands of the radio spectrum.

To legally operate Thuraya equipment, it is necessary to obtain permission from the local

telecommunications regulatory authorities of the country you are operating from. Using your

equipment in any country without permission causes you to run the risk of confiscation of the

equipment by the local authorities. The normal procedure to bring such equipment into another

country is to apply for a license before travel. If a license has not been obtained before travel,

the equipment may be put in to storage by local authorities until such time license is obtained.

Atlas IP+ Terminal User Manual

Page 7 of 106

IMPORTANT INFORMATION TO INSTALLERS AND USERS

General

It is important that the user of this equipment read and observe all safety requirements and

operate the terminal according to the descriptions published in this manual.

Failure to comply may result in risk of injury or equipment failure and voids the validity of the

warranty provided by equipment manufacturer.

The terminal consists of 2 systems, BDU and ADU and they must be used as provided by the

manufacturer or authorized dealer. Do not substitute any one of the system which is not

provided by the manufacturer or authorized dealer. Should needs of servicing or replacement

is required, always contact the distributor or manufacturer for instructions.

Any modifications or attempts to open up the devices by not authorized personnel will void the

warranty.

Contents in this manual are subjected to change without notice and may contain errors or

inaccuracies. This manual is periodically revised and updated. To obtain latest version, please

enquire it from the product manufacturer or distributor.

Installation

Refer to Thuraya Atlas IP Plus Installation Manual.

Ltd. No part of this publication may be reproduced in any form or by any means without the

written permission of Addvalue Innovation Pte Ltd.

Warranty

Addvalue Innovation Pte Ltd has made every effort to ensure the correctness and

completeness of the material in this document. Addvalue Innovation Pte Ltd shall not be liable

for errors contained herein. Addvalue Innovation Pte Ltd makes no warranty of any kind with

regard to this material, including, but not limited to, the implied warranties of merchantability

and fitness for a particular purpose.

Atlas IP+ Terminal User Manual

Page 8 of 106

Trademarks

All trademarks, marks, names, or product names referenced in this publication are the

property of their respective owners, and Addvalue Innovation Pte Ltd neither endorses nor

otherwise sponsors any such products or services referred to herein.

Microsoft, Windows, Windows NT, Windows 2000, Windows XP and Windows 7 are registered

trademarks of Microsoft Corporation in the U.S.A. and/or other countries.

All other company and product names may be the registered trademarks or trademarks of their

respective owners.

Atlas IP+ Terminal User Manual

Page 9 of 106

1 INTRODUCTION

Thuraya Atlas IP+ Satellite broadband terminal is designed to deliver enhanced connectivity

and greater efficiency for the maritime use. It supports broadband data communications at

speeds up to 444kbps and asymmetric streaming at 16kbps to 384 kbps.

Thuraya Atlas IP+ provides improved power efficiency, a smaller form factor and greater

versatility than rival maritime broadband products. The terminal features a single cable

connection to the stabilised antenna, direct bulkhead mounting and built-in Wi-Fi.

It also includes a range of features designed to support improved communications functionality

and enhance shipboard operations. These include port forwarding, which can automatically

transfer data from shipboard equipment and devices in support of M2M reporting routines, an

English/Chinese web interface, a built-in firewall, continuous GPS output and the ability to limit

data sessions by time or volume.

Atlas IP+ can be used for the following applications and services:

Email and webmail

Secure communications

Intranet and internet access

Videoconferencing and streaming

VoIP phone services

Wi-Fi connection for devices

Phone and SMS services

Services

The terminal has the following services:

In Data Mode:

Services

Specification

Standard IP

Up to 444 kbps

Streaming IP

Up to 384 kbps (Asymmetric)

VoIP Voice Service

Via Packet Switch Service

Wi-Fi connection

Wireless standard 802.11 b/g/n

In Voice Mode:

Circuit Switch Voice

CS Voice

SMS

Up to 160 Characters

The terminal has built-in Web Console, allowing you to manage your phone book, read and

send SMS , view call logs and customise the terminal settings to your specific needs.

Atlas IP+ Terminal User Manual

Page 10 of 106

2 THURAYA NETWORK COVERAGE

Thuraya's robust satellite network provides coverage in the most remote locations, ensuring

congestion-free satellite communications to keep you connected at all times. From innovative

satellite design to the reliability of each Thuraya device and accessory, we provide a truly

superior satellite communication solution beyond the boundaries of terrestrial systems and

cellular networks.

The above map represents Thuraya expectations of coverage.

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