Toshiba Strata DKT2000 Series Bedienungsanleitung

726+,%$

DKT 2000-Series

Digital Telephone

Quick Reference Guide

BUSINESS

TELEPHONE

SOLUTIONS

Digital Business Telephone Systems

Telephone Directory

Name Number

Digital Telephone

Quick Reference Guide

Telephones

This guide applies to DKT 2000-series digital

telephones connected to Strata DK14, DK16,

DK16e, DK40, DK40i, DK280, DK424 or

DK424i systems.

Conventions

Letters in [brackets] represent buttons which

have Directory Numbers on them. For example:

[PDN] = Primary Directory Number button

(the Extension Number for your

telephone).

[PhDN] = Phantom Directory Number button

(an additional Directory Number).

[DN] = Any Directory Number button (also

known as an Extension or Intercom

Number). Whenever [DN] is used in

this guide, it means that you can use

any [PDN] or [PhDN].

([WUDEROG letters represent telephone buttons.

~ means “through.”

+ is used for multiple key entries.

For example: Press &QI7UQ + .

➤indicates a single step.

➤denotes a one-step procedure.

Your telephone may not have all of the buttons/

features mentioned in this guide. See your

Telephone System Administrator for more

information on buttons and access codes.

Before You Begin

If you hear dial tone when you lift the handset,

then you do not need to press any available [DN]

or CO /LQH button before dialing an internal or

external number.

Outside Line Access

➤To access an outside line

➤You may need to press one of these options:

/LQH, 3RROHG/LQH*US

...or a [DN] and dial a line access code.

2Digital Telephone

Quick Reference Guide

may be used for Least Cost Routing (LCR)

or to access a Line Group for all system

sizes.

Basic Calling

➤To make an Outside Call

1. Access an outside line.

2. Dial a telephone number.

➤To make an Internal Call

1. Lift the handset or press a [DN].

2. Dial a [DN].

3. Make a voice announcement after you hear a

single tone or when the called party answers.

Account Code Calls

➤To enter a Forced Account Code

1. Access an outside line.

2. Enter the Forced Account Code.

3. Listen for dial tone. Busy tone indicates an

invalid code. If you are dialing with Least

Cost Routing, you will not hear dial tone.

4. Dial a telephone number.

System Size Line Access Code

DK14



a

a

DK16e, DK16



a

a

DK40i, DK40



a

a

RCTUA



a

a

DK424 (RCTUBA/BB)

and DK424i (B1CU)



a

a

DK424 (RCTUC/D) and

DK424i (B2CAU/B2CBU,

B3CAU/B3CBU)



a

a

DK424 (RCTUE/F) and

DK424i (B5CAU/B5CBU)



a

a

Digital Telephone

Quick Reference Guide

➤To enter a Voluntary Account Code

1. While on a call connected to a CO or other

outside line, press $FFRXQW&RGH

...or 6SHHG'LDO+

...or 6SHHG'LDO + 

(RCTUE/F, B5CAU/B5CBU)

...or &QI7UQ +  .

Note Press if the 6SHHG'LDO button is not

on your telephone.

2. Dial the Account Code.

Automatic Busy Redial

➤To activate Automatic Busy Redial

➤After dialing a busy outside telephone

number, press $XWR%XV\5HGLDO

...or &QI7UQ + , then hang up.

Your telephone signals you when the called

number is available.

➤To cancel Automatic Busy Redial

➤Press $XWR%XV\5HGLDO

...or [DN] + .

Automatic Callback

➤To activate Automatic Callback

1. After dialing a busy station, a station in the

Do Not Disturb mode, or busy trunk group,

press $XWR&DOOEDFN

...or .

2. Hang up. The system calls you when the

station or trunk group is available.

➤To cancel Automatic Callback

➤Press $XWR&DOOEDFN

...or a [DN] +.

4Digital Telephone

Quick Reference Guide

Call Forward

➤To Call Forward your [PDN] with a Call

Forward button

1. Press a Call Forward button:

&DOO)UZG$OO&DOOV

&DOO)UZG%XV\

&DOO)UZG1R$QVZHU

&DOO)UZG%XV\1$QV

2. Enter the [PDN] or [PhDN] to which calls

are forwarded.

3. Press the Call Forward button again.

➤To Call Forward your [PDN] or [PhDN] with

an Access Code

1. Press the [PDN] or [PhDN] button that you

want to Call Forward.

2. Enter a Call Forward access code sequence:

Call Forward-All Calls

  + NNN + 6SNU

Call Forward-Busy

  + NNN + 6SNU

Call Forward-No Answer

  + NNN + 6SHHG'LDO(or ) + XX +

5HGLDO (or ) + 6SNU

Call Forward-Busy/No Answer

  + NNN + 6SHHG'LDO(or ) + XX +

5HGLDO (or ) + 6SNU

NNN = [DN] where calls are forwarded.

XX = The amount of time (08~60 secs.)

that the telephone should ring

before it forwards. This entry is

optional: you can skip XX, but you

must press 5HGLDO (or ) + 6SNU.

Note You can only Call Forward a [PDN] or

[PhDN] that is “owned”by your

telephone. See your System Administrator

for more information.

➤To cancel Call Forward

➤Press the same Call Forward button that you

used to set Call Forward

...or a [DN] +   and hang up.

Digital Telephone

Quick Reference Guide

Call Park Orbits

➤To Park a call

1. While on a CO line call or internal call, press

3DUNLQ2UELW

...or &QI7UQ+ .

2. Enter a General Orbit Number (a)

or a valid [PDN].

If you have an LCD telephone, enter

and the system automatically selects an

available orbit.

3. Hang up.

➤To retrieve a Parked call

1. Press 3DUNLQ2UELW

...or [DN] + .

2. Enter the Orbit Number or [PDN] where the

call is parked.

➤To Park a call and Page

1. While on a CO line call or internal call, press

3DUNDQG3DJH

...or &QI7UQ + .

2. Enter a General Orbit Number (a)

or a valid [PDN].

If you have an LCD telephone, enter

and the system automatically selects an

available orbit.

3. Enter the Paging Access Code and make

your announcement.

4. Hang up.

Call Pickup

Applies to [DN] calls which are ringing or on

hold, not parked.

➤To Pick Up a call at a [PDN] or [PhDN]

➤Press [PDN] +  + XXX

(XXX is the [PDN] or [PhDN] that you want

to pickup. Not available on all systems.)

➤To Pick Up other types of calls

1. Press 'LUHFWHG3LFNXS

...or [DN] + .

6Digital Telephone

Quick Reference Guide

2. Enter one of the following:

Call Transfer with Camp-on

➤To Transfer a call

1. While on a call, press &QI7UQ.

2. Dial a [DN].

3. Announce the call, then hang up.

If the station is busy, hang up and the call

“camps on”the called number. When the

called number is available, the “camped on”

party is connected. If the called party does

not answer after a certain time, the call rings

back to you.

Conference Calls

➤To make a Conference Call

1. While on a call, press &QI7UQ.

2. Dial a [DN] (or access an outside line and

dial an external telephone number).

3. Press &QI7UQ after the called party answers.

All parties are conferenced together.

If you added an outside line to the call, press

&QI7UQ again before hanging up to allow

the outside parties to continue talking. (If

you do not, the call is disconnected).

[PDN] of the station ringing or holding

the call.

 picks up any ringing [DN] as a

priority, or a page, or ringing

door phone if a [DN] is not

ringing.

 to pick up an external page.

to pick up any ringing CO line.

~



to pickup a CO line on hold.

(See your System

Administrator for the

maximum number of CO lines

for your system.)

Digital Telephone

Quick Reference Guide

Note Some types of outside lines

(“unsupervised”) do not automatically

disconnect when conferenced parties hang

up. In this case, press one of the flashing

buttons to monitor the conference.

If the parties are still on the line, press

&QI7UQ + 6SNU, then hang up. When no

one is on the line, press 6SNU to disconnect

the lines.

Do Not Disturb

➤To activate/deactivate Do Not Disturb

➤To activate, press 'R1RW'LVWXUE (LED

ON).

➤To deactivate, press 'R1RW'LVWXUE again

(LED OFF).

Hold

➤To place a call on Hold

➤Press +ROG.

➤To retrieve a Held call

➤Press the held (flashing) line or [DN].

➤To place a call on Exclusive Hold

➤While on a call, press +ROG twice. (No one

can accidentally pick up your call.)

Handsfree Answerback

➤To receive a Handsfree Answerback call

You hear a single warning tone followed by the

caller’s voice.

➤Without lifting the handset, speak toward the

telephone at a normal voice level.

Handsfree Monitoring

➤To use Handsfree Monitoring

1. While off-hook on a call, hold down 6SNU

and place the handset on-hook.

2. Release 6SNU.

3. Lift the handset to resume the conversation.

8Digital Telephone

Quick Reference Guide

Message Waiting

➤To leave a Message Waiting Indication at

another station

➤After reaching a busy or unanswered station,

press 0VJ or .

➤To answer a Message Waiting at your station

A flashing Msg LED indicates message waiting.

➤Press 0VJ, lift the handset. If the message

sender does not answer, go on-hook and

repeat this step to skip to the next message.

➤To cancel a Message Waiting for a station

➤Press [DN] + .

Override/OCA

➤To make a Busy Override or OCA call

➤Dial after dialing the busy station

...or press  or  if the called telephone

allows Off-hook Call Announce.

➤To make an Executive Override call (barge-in)

➤Dial after reaching a busy station

Paging

➤To make a Page announcement

1. Lift the handset and press a [DN].

2. Enter a page zone code:

 All Call Page group.

~ Station groups.

 All Call Page group with

external page zones.

~

...or

~

External Page zones

(depending on your

system size.)

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