Toshiba Stratagy DK Betriebsanleitung

November 1998

TOSHIBA Telecommunications Division

Voice Processing Systems

Release 2

Programming and

Installation Guide

Installation &

Programming Guide

Publication Information

Toshiba Information Systems (UK) Ltd. reserves the

right to change any of this information including, but

not limited to, product characteristics and operating

specifications, without prior notice.

It is intended that the information contained within

this manual is correct at the time of going to print,

however all liability for errors or omissions is

excluded.

Version 2, November 1998

Part No. IVM-TECH-MAN

Toshiba Information Systems (UK) Ltd.

Telecommunications Division

the copyrights hereon, may be reproduced in any form

or by any means—graphic, electronic, or mechanical,

including recording, taping, photocopying, or

information retrieval systems—without express

written permission of the publisher of this material.

Strata and Stratagy are registered trademarks of

Toshiba Information Systems (UK) Ltd.

Trademarks, registered trademarks, and service marks

are the property of their respective owners.

Stratagy DK I&P R2 November 1998

Refer to the Stratagy Library CD-Rom for more details.

Before You Start...

Get ready to install Toshiba’s Stratagy DK, one of the most efficient voice

processing systems available! To make this installation go smoothly, before

doing anything else, please read and complete both sides of this

checklist:

Do you know

how to handle

Stratagy DK?

Handle it with loving

care and it will last a

long time...

❐Whenever handling Stratagy DK, always wear

the anti-static wrist strap (included); keep

the strap by the unit. Always hold the unit by

its edges. Remember that electrostatic charge

from your body, even your own body oils can

damage Stratagy DK.

❐Never drop or jar Stratagy DK! The unit’s hard

drive is extremely sensitive to dropping or

excessive force during installation.

❐Temperature changes greater than 20°F cause

condensation on Stratagy DK’s hard drive. Wait

24 hours before installation if there is such a

temperature variation.

Do you have

everything

you need?

Need more details?

They’reinsidethe

Stratagy DK

Installation &

Programming Guide.

❐What comes shipped: Stratagy DK comes

complete with pre-loaded operating software,

documentation package and the anti-static

wrist strap. Make sure nothing is missing or

damaged.

❐Local Administration? You’ll need a portable/

desktop PC with DOS 6.2, 5MB hard drive

space, 3.5” 1.44 floppy drive, and

580KB free RAM. You’ll need a 9-pin null-

modem serial cable or Toshiba’s SG-ADMIN-

CABLE cable to connect your PC to

Stratagy DK.

❐Remote (modem) Administration? Use

Stratagy Admin software (up to 9600 baud) with

Toshiba’s SG-RMOD modem or a Hayes-

compatible, 14.4 baud, V32.bis modem

connected to Stratagy DK’s serial Port 2; don’t

forget the 9-pin serial cable.

❐You can also use Stratagy DK’s internal (soft)

2400-baud modem and administrate through its

phone connection.

Before You Start...

Is Strata DK ready?

Stratagy DK I&P R2 November 1998

Refer to the Stratagy Library CD-Rom for more details.

Is Strata DK

ready?

See the Strata DK

Installation /

Maintenance and

Programming

Manuals for details on

a specific Strata DK

product.

❐Make sure Stratagy DK is compatible with your

Strata DK: It works with all DK280 (CPU

software release 2 and higher) and DK16

systems. It will also work with DK40/424.

❐Always program Strata slot assignments before

installing the Stratagy DK. Use these slot

assignments:

DK424: useauniversalslot,startingwithslot

12 or 13 if an RSIU is in slot 11; never use

slots 27, 28, 31, 37, 38, 47, 48, 51, 57, 58,

67, 68, 71, 77, or 78.

DK280: use any universal slot, starting with

slot 12; never use slots 11, 31 or 51.

DK40: use any expansion cabinet slot.

DK16: use any expansion cabinet slot.

❐Besuretosetcode31inProgram03forthe

slot where

Stratagy DK will be installed.

❐All Strata DK’s: if receiving Calling Party

Control (CPC) or Disconnect Clear from the

Exchange, use Program 15 to enable.

❐Set Program 31 for Voice Mail operation on the

Strata DK ports connected to Stratagy DK.

❐Always remember to shut down Stratagy

software before powering down Strata DK.

Note DK40/424 release dates are still as yet to

be confirmed.

Is Strata DK’s

DTMF tone

detection

enabled?

❐Strata DK needs to recognize Stratagy DK’s

DTMF signaling.

❐Make sure an RRCS is installed in the DK424/

DK280, a K5RCU in the DK40, or a K4RCU3 in

the DK16.

❐Run Program 03 and assign these code(s)

where the DTMF receiver is installed:

DK424/DK280 (RRCS installed on the

RCTU): code 92, 93, or 94 for the relevant

slots 00/01.

DK40 (K5RCU): code 98 for slot 00.

DK16 (K4RCU3): code 92 for slot 00

Do you want to activate the DSS/Busy Lamp feature?

Before You Start...

Stratagy DK I&P R2 November 1998

Refer to the Stratagy Library CD-Rom for more details.

Do you want

to activate the

DSS/Busy

Lamp feature?

❐MakesureaPDKUcardisinstalledthatis

currently (or can be) programmed for a DSS

Console.

DK424/DK280: When installing Stratagy DK

in an odd-numbered cabinet make sure the

PDKU is in a lower-numbered slot in the

same cabinet. When installing in an even-

numbered cabinet, the PDKU must be in a

lower-numbered slot in the preceding odd-

numbered cabinet.

DK40/16: setslot11intheBaseCabinetto

code 64.

❐Set code 64 using Program 03 for the PDKU

slot.

❐See the Installation & Programming Guide to

program Stratagy DK for this option.

Are you going

to have SMDI?

❐DK424/DK280: SMDI is only available on a “B”

processor or higher.

❐Make sure a PIOU/PIOUS/RSSU/RSIU card is

available.

❐Set code 43 in Program 03 for PIOU/PIOUS/

RSSU or code 49 for RSIU/RSIS.

❐The PIOU/PIOUS/RSSU/RSIU card must be

located close to the Stratagy DK. Install a serial

cable (PPTC1A-5M) between the two.

Note The RSSU & RSIU PCB’s release dates

arestillasyettobeconfirmed

Want to

synch.

Stratagy DK

system time

with Strata

DK?

❐Yo u ’ll need an LCD telephone physically

installedonStrataDK;makesureit’sonthe

first port of the PDKU card (defined in Step 5

above).

❐See the Installation & Programming Guide to

program Stratagy DK for this option.

Before You Start...

All set?

Stratagy DK I&P R2 November 1998

Refer to the Stratagy Library CD-Rom for more details.

All set?

Just a few

more things...

❐Don’t forget to wear the anti-static wrist strap

during handling.

❐Be sure Stratagy DK has a jumper installed on

J4.

❐If you are using an internal modem in the

portable/desktop computer, remember that

Stratagy Admin only works with COM 1 and 2,

not COM 3 or 4.

❐Do not write over any previous Stratagy Admin

subdirectory on your remote PC when installing

any new versions of the Stratagy Admin

software. Always retain any previous versions

of Admin.

❐Make sure your

Strata I&M/Programming

Manuals

and

Stratagy I&M Manuals

are handy.

Be sure to read the entire Stratagy DK

Installation & Programming guide before

installing.

❐Remember to back up your database after

installation.

If you have read and completed this checklist, installation

will be a breeze!

OK, let’s get started!

Stratagy DK I&P R2 November 1998 i

Refer to the Stratagy Library CD-Rom for more details.

Contents

Chapter 1 - Stratagy DK

What’s Different? .............................................................................................. 1-1

Internal Modem ............................................................................................ 1-1

Stratagy Admin Software .............................................................................1-2

Parameters .................................................................................................... 1-2

Main Menu ................................................................................................... 1-2

Users Menu –Options Screen ..................................................................... 1-4

Tokens .......................................................................................................... 1-4

Features ........................................................................................................ 1-5

Installation ......................................................................................................... 1-5

Local Connection ....................................................................................... 1-12

Remote Connection .................................................................................... 1-13

Local Access .............................................................................................. 1-19

Remote Access ........................................................................................... 1-19

Quit ............................................................................................................ 1-21

System Date and Time ............................................................................... 1-21

Daylight Time ............................................................................................ 1-22

Toshiba Plug and Play ............................................................................... 1-23

Telephone System Configuration .............................................................. 1-24

Stratagy System Configuration .................................................................. 1-26

Tools .......................................................................................................... 1-32

Trace Diagnostics ...................................................................................... 1-39

Upgrading Stratagy DK Voice Ports ......................................................... 1-39

Chapter 2 - Configuring Stratagy

System Parameters ............................................................................................. 2-1

Chapter 3 - System Administrator User ID

System Distribution Lists .................................................................................. 3-1

Sending a Message Using a System List ..................................................... 3-2

System Administration Menu ............................................................................ 3-2

Contents

Stratagy DK I&P R2 November 1998 ii

Refer to the Stratagy Library CD-Rom for more details.

List of Figures

Figure 1-1 Stratagy DK Hardware Components................................................1-1

Figure 1-2 Navigating the Tools Menu ..............................................................1-3

Figure 1-3 Stratagy DK424/DK280 PDKU DSS/Busy Lamp Field Slot

Assignment Examples (console_slot_id configured as 0)................1-9

Figure 1-4 Stratagy DK....................................................................................1-10

Figure 1-5 RS-232 DB9 to DB9 Cabling.........................................................1-13

Figure 1-6 RS-232 DB25 to DB25 Cabling.....................................................1-13

Figure 1-7 Main Menu with Sample Data .......................................................1-20

Figure 1-8 Main Menu with Sample Data .......................................................1-22

Figure 1-9 Options Screen with Sample Data..................................................1-28

Figure 3-1 System Administrator Menu ............................................................3-5

List of Tables

Table 1-7 Stratagy Admin Compatibility ........................................................1-2

Table 1-8 Stratagy DK Slot Assignment .........................................................1-8

Table 1-9 Stratagy DK Status/Port LEDs.......................................................1-11

Table 1 - 10 Admin PC Configuration Fields ....................................................1-16

Table 1 - 11 Defined Tokens Summary .............................................................1-29

Table 1 - 12 Stratagy DK System Configuration Parameters - Definitions and

Settings.............................................................................................2-1

Stratagy DK I&P R2 November 1998 1-1

Refer to the Stratagy Library CD-Rom for more details.

Stratagy DK 1

The Stratagy DK voice processing circuit card (see Figure 1-1 for a photograph) supports up

to8ports,providesupto24hoursofstorageandisinstalledinthecardslotofaStrataDK

Base or Expansion Cabinet/KSU.

The supported systems and recommended

software versions are:

◆Strata DK424

◆DK280 —Release 2 and higher

◆Strata DK16/DK40 —all releases

The Stratagy DK requires Stratagy Admin

software, installed on a separate IBM-

compatible portable/desktop computer,

for local or remote administration and

maintenance. With the release of the

Stratagy DK, a new enhanced version of

Stratagy Admin (VSA.2N) is available.

This enhanced version provides new

utilities, explained in detail later in this

Guide, for configuring and maintaining

the Stratagy DK.

Voice mail integration is provided by

Strata DK in-band (DTMF) integration.

Strata DK424 and DK280 can also

provide integration using the Simplified

Message Desk Interface (SMDI) output of

the PIOU, PIOUS, RSSU or RSIS SMDI

port.

Important! The Strata DK40/424 and RSSU/RSIS PCB’s are currently not available in the

United Kingdom

What’s Different?

Internal Modem

The Stratagy DK has an internal (soft) modem that operates at up to 2400 baud and can be

used for remote maintenance.

Figure 1-1 Stratagy DK Hardware

Components

Stratagy DK

What’sDifferent?

1-2 Stratagy DK I&P R2 November 1998

Refer to the Stratagy Library CD-Rom for more details.

Stratagy Admin Software

With the release of the Stratagy DK, there is also a version of Stratagy Admin (VSA.2N)

available. Stratagy Admin provides the ability to configure and maintain Stratagy DK.

For Admin software compatability with Stratagy DK see Table 1-13.

Parameters

Because of the unique nature of the interaction process between the Stratagy DK and

Strata DK, four new parameters have been added for use exclusively with the Stratagy DK

(See Chapter 2 –Configuring Stratagy Table 2-18 for the definitions and settings for these

parameters).

◆console_slot_id: designates the PDKU slot. Stratagy uses this slot for DSS/LCD status.

◆dss_active: tells the Stratagy DK to retrieve BLF busy station information for the

assigned DSS Port field located on the Users Menu –Options screen (see Step 13

“Program the Mailboxes”on Page 1-27 for information on programming the field).

◆ksu_time:synchronises Stratagy DK’s system clock with the system clock of the

supporting Strata DK telephone system.

Note When enabled, the system time cannot be changed from the System Administrator

Mailbox.

◆trace_cap: defines the size of the trace file in kilobytes.

Main Menu

With VSA.2N Admin, the Main Menu has been changed to include a new menu selection,

called Tools, and the time display (in the upper right corner of the menu) has an additional

featureexclusivetotheStratagyDK.Thetimedisplaynowindicateswhetherthe

Stratagy DK is synchronised with the Strata DK KSU (KSU time) or is running on its own

system clock (standard, daylight savings).

Table 1-13 Stratagy Admin Compatibility

Stratagy DK System Software Version Compatible Stratagy Admin Software Version

VDK.2I VSA.2N VSA.2N

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