Toyota Corolla 2008 Bedienungsanleitung

2008

00505-08TWB-COR Printed in U.S.A. 5/07

www.toyota.com

Corolla and Corolla Matrix

Owner’s

Warranty

Information

If your name

or address has

changed or you

purchased your

Toyota as a used

vehicle, please

complete and

mail the attached

card, even if your

warranty coverage

has expired. This

will enable Toyota

to contact you

with important

product or safety

updates concern-

ing your vehicle.

If the card is no

longer attached,

please call the

Toyota Customer

Experience Center

at (800) 331-4331.

Check one: Same owner, name and/or address has changed New owner, purchased vehicle used

Same owner, additional driver who should receive product/safety updates

Mr. Mrs. Ms. Miss Dr.

Owner Information Change Form

EVV

First name M.I. Last name

Company name

Street address or P.O. Box Apt. or suite number

City State Zip code

Vehicle Identification Number (required to process change) Mo. Day Year

–

Check here if

address below

is for company 

This information is obtained solely for the use of Toyota Motor Sales, U.S.A., Inc.

Toyota occasionally sends special promotional offers to registered owners. Check here if you prefer not to receive these offers. 

Effective date of

this information

Primary phone number Alternate phone number

–– ––

E-mail address

15694.Toyota_Cov.qxd 5/15/07 9:22 AM Page COV1

Table of Contents

Introduction

Satisfaction Down the Road 2

Transportation Assistance 3

If You Need Assistance 4

Warranty Coverages at a Glance 6

Your Warranties in Detail

General Warranty Provisions 7

New Vehicle Limited Warranty 9

Federal Emission Control Warranty 14

California Emission Control Warranty 20

Tire Limited Warranty 25

Your Responsibilities

Operation and Maintenance 26

Obtaining Warranty Service 28

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t Toyota, our top priority is always our customers. We know

your Toyota is an important part of your life and something you

depend on every day. That’s why we’re dedicated to building

products of the highest quality and reliability.

Our excellent warranty coverage is evidence that we stand behind the

quality of our vehicles. We’re confident — as you should be — that your

Toyota will provide you with many years of enjoyable driving.

To further demonstrate our commitment to our customers’ satisfaction,

occasionally we may establish a special policy adjustment to pay for spe-

cific repairs that are no longer covered by warranty. When we establish

such a policy adjustment, we mail details to all applicable owners we

have on record. That’s why it’s important to send in the card at the back

of this booklet if you change your address or if you’ve purchased this

vehicle from a previous owner.

To provide you with added protection against unexpected service costs,

we offer Toyota Extra Care vehicle service agreements and Toyota Auto

Care pre-paid maintenance programs. Both offer plans to meet a wide

variety of needs. Your dealership can help you select the plan that’s best

for you.

Our goal is for every Toyota customer to enjoy outstanding quality,

dependability and peace of mind throughout their ownership experi-

ence. We want you to be a satisfied member of the Toyota family for

many miles to come.

This booklet describes the terms of Toyota warranty coverage

as well as general owner responsibilities. A separate publication

found in your glove box, the Scheduled Maintenance Guide,

describes your vehicle’s maintenance requirements. Be sure to

review this publication carefully, since proper maintenance is

required to ensure that warranty coverage remains intact.

All information in this booklet is the latest available at the time of pub-

lication and, with the exception of the emission control warranties, is

subject to change without notice.

Introduction

Satisfaction Down the Road

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e realize that your confidence in the quality and reliability

of our products was a key factor in your decision to buy a

Toyota. We also know how disruptive the loss of transportation

can be to your daily routine. That’s why we’re pleased to offer you the

benefits of our Transportation Assistance Policy.

Under this policy, you are eligible for transportation assistance if your

Toyota must be kept overnight for warranty-covered repairs. The policy

applies when your vehicle must be kept overnight for any of the follow-

ing reasons:

•The warranty repairs will take longer than one day to complete.

•The warrantable condition requires extensive diagnosis.

•The parts needed for the warranty repairs are not readily available

and your vehicle is inoperative or unsafe to drive.

The policy does not apply when warranty repairs can be completed

in one day but the vehicle must be kept overnight due to dealer or

owner scheduling conflicts.

The Transportation Assistance Policy applies for the duration of the New

Vehicle Limited Warranty. The policy applies to all 2008 model-year

Toyotas sold and serviced by authorized Toyota dealerships in the

mainland United States and Alaska.

For further details, please consult your Toyota dealer.

Introduction 3

Transportation Assistance

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Both Toyota and your Toyota dealer are dedicated to serving your

automotive needs. Your complete satisfaction is our first priority. Should

you have a problem or concern — either during or after the warranty

period — please take the following steps to ensure the quickest possible

response:

Step 1

Discuss the situation with a dealership manager, such as the service

manager or customer relations manager. In most cases, a satisfactory

solution can be reached at this step.

Step 2

If the dealership does not address your concern to your satisfaction,

call the Toyota Customer Experience Center at (800)331–4331. If you

are hearing- or speech-impaired, call (800)443-4999 (TDD).

Please have the following information ready when you call:

•Your Toyota’s vehicle identification number (located on the

driver’s side corner of the dashboard, under the window)

•Current mileage on your vehicle

•Name of your Toyota dealership

A Toyota customer relations representative will assist you in

working with the dealership to find a satisfactory solution.

Step 3

If your concern has still not been resolved to your satisfaction, Toyota

offers additional assistance through the Dispute Settlement Program,

a dispute resolution program administered by the National Center for

Dispute Settlement. The purpose of the Dispute Settlement Program

is to resolve disputes through arbitration — a process by which two

parties authorize an independent third party to hear and resolve a dis-

pute. The program is informal and free of charge. To request that your

If You Need Assistance

Introduction

15694.Toyota_Gut.qxd 5/15/07 9:54 AM Page 4

case be reviewed through the program, complete the customer claim

form in the Owner's Warranty Rights Notification booklet (found in your

glove box) and mail it to:

National Center for Dispute Settlement

P.O. Box 688

Mt. Clemens, MI 48046

If you would like to request a customer claim form, call the Toyota

Customer Experience Center at (800)331-4331. When you call, please

have your vehicle identification number, the current mileage on your

Toyota and the names of your selling and servicing dealerships.

California residents: Toyota offers you assistance through an arbitration

program called the California Dispute Settlement Program (CDSP). A bro-

chure about the program is found in your glove box. For additional infor-

mation, call the Toyota Customer Experience Center at (800)331-4331.

You may also contact the CDSP directly at (888)300-6237. Failure to use

the CDSP may affect your rights and remedies under California’s “Lemon

Laws.”

Important: You must use the Dispute Settlement Program (or, in

California, the CDSP) before seeking remedies through a court action

pursuant to the Magnuson-Moss Warranty Act. You may also be

required to use the Dispute Settlement Program or CDSP before

seeking remedies under the “Lemon Laws” of your state. Please

check the appropriate page of the Owner’s Warranty Rights

Notification booklet for the requirements applicable to your state.

This information about the Dispute Settlement Programs is correct as of

the date of printing. However, the programs may be changed without

notice. For the most current information about the programs, call the

Toyota Customer Experience Center at (800)331-4331.

Introduction 5

If You Need Assistance

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Introduction

Warranty Coverages at a Glance

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Who Is the Warrantor

The warrantor for these limited warranties is Toyota Motor Sales, U.S.A.,

Inc. (“Toyota”), 19001 South Western Avenue, Torrance, California

90509-2991, a California corporation.

Which Vehicles Are Covered

These warranties apply to all 2008 model-year Corolla and Corolla

Matrix vehicles distributed by Toyota that are originally sold by an

authorized dealer in the United States and normally operated or touring

in the United States, U.S. territories or Canada. Warranty coverage is

automatically transferred at no cost to subsequent vehicle owners.

Multiple Warranty Conditions

This booklet contains warranty terms and conditions that may vary

depending on the part covered. A warranty for specific parts or systems,

such as the Powertrain Warranty or Emission Performance Warranty, is

governed by the coverage set forth in that warranty as well as the

General Warranty Provisions.

When Warranty Begins

The warranty period begins on the vehicle’s in-service date, which is the

first date the vehicle is either delivered to an ultimate purchaser, leased,

or used as a company car or demonstrator.

Repairs Made at No Charge

Repairs and adjustments covered by these warranties are made at no

charge for parts and labor.

Parts Replacement

Any needed parts replacement will be made using new or remanufac-

tured parts. The decision whether a part should be repaired or replaced

will be made by the servicing Toyota dealership and/or Toyota. Parts

scheduled to be replaced as required maintenance are warranted until

their first replacement only.

Your Warranties in Detail 7

General Warranty Provisions

15694.Toyota_Gut.qxd 5/15/07 9:54 AM Page 7

Limitations

The performance of necessary repairs and adjustments is the exclusive

remedy under these warranties or any implied warranties. Toyota does

not authorize any person to create for it any other obligation or liability

in connection with this vehicle.

Any implied warranty of merchantability or fitness for a particular

purpose is limited to the duration of these written warranties.

Some states do not allow restrictions on how long an implied warranty

lasts, so this limitation may not apply to you.

Your Rights Under State Law

These warranties give you specific legal rights. You may also have other

rights that vary from state to state.

Your Warranties in Detail

General Warranty Provisions

15694.Toyota_Gut.qxd 5/15/07 9:54 AM Page 8

Basic Warranty

This warranty covers repairs and adjustments needed to correct defects in

materials or workmanship of any part supplied by Toyota, subject to the

exceptions indicated under “What Is Not Covered” on pages 11–12.

Coverage is for 36 months or 36,000 miles, whichever occurs first, with

the exception of wheel alignment and wheel balancing, which are cov-

ered for 12 months or 20,000 miles, whichever occurs first.

Powertrain Warranty

This warranty covers repairs needed to correct defects in materials or

workmanship of any component listed in the next column and supplied

by Toyota, subject to the exceptions indicated under “What Is Not

Covered” on pages 11–12.

Coverage is for 60 months or 60,000 miles, whichever occurs first.

Engine

Cylinder block and head and all internal parts, timing gears and gaskets,

timing chain/belt and cover, flywheel, valve covers, oil pan, oil pump,

engine mounts, turbocharger housing and all internal parts, super-

charger housing and all internal parts, engine control computer, water

pump, fuel pump, seals and gaskets.

Transmission and Transaxle

Case and all internal parts, torque converter, clutch cover, transmission

mounts, transfer case and all internal parts, engine control computer,

seals and gaskets.

Front-Wheel-Drive System

Final drive housing and all internal parts, axle shafts, drive shafts,

constant velocity joints, front hub and bearings, seals and gaskets.

Rear-Wheel-Drive System

Axle housing and all internal parts, propeller shafts, U-joints, axle

shafts, drive shafts, bearings, supports, seals and gaskets.

WHAT IS COVERED AND HOW LONG

Your Warranties in Detail 9

New Vehicle Limited Warranty

15694.Toyota_Gut.qxd 5/15/07 9:54 AM Page 9

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