Tripp Lite USA-19HS Bedienungsanleitung

...................................................Introduction 2

Overview

Specs

Package Contents

Requirements

............Software and Hardware Installation 3

Installation Overview

Install Keyspan Software

Setup and Connect the Keyspan Hardware

Determine Keyspan's COM Port Assignment

....................Using The Keyspan Serial Port 5

Overview Of Using Serial Devices with Serial Ports

Connecting and Configuring A Serial Device To Use A

Keyspan Adapter

..............Changing Your COM Port Address 9

How does the Keyspan adapter determine its COM

port number?

Change COM Port via Keyspan Serial Assistant

Change COM Port via the Windows Device Manager

..........................................Troubleshooting 14

..............Uninstalling USA-19HS Software 16

How To Remove the USA-19HS Software

...........................Keyspan Serial Assistant 17

Launching the Keyspan Serial Assistant

Explanation of Assistant Features

Adapter Status tab

Properties tab

- Endpoints and Serial Port Options

- Serial Test Options

Port Mapping tab

Diagnostics tab

Help Tab

.............................TX Ack Advance Details 23

USA-19H Tx Ack Advance Overview

The Problem

The Work Around

Notes about the Work Around

What Should I Use?

......Driver Events / Data Monitor Features 25

Overview

Using The Driver Events Feature

Using The Data Monitor Feature

..........................Serial Port Pin Outs [DB9] 28

USA-19HS Pin Outs

External Loopback Connector Information

...Specs - High Speed USB Serial Adapter 29

Specs

Package Contents

Requirements

.....Warranty Information [Two (2) year(s)] 30

Definitions

Limited Warranty on Hardware:

How To Obtain Warranty Service/Repair

..................................Notices FCC, CE, etc 31

United States FCC

CE MARK DECLARATION OF CONFORMITY

Canada Digital Apparatus EMI Standard

VCCI (Japan)

Australia/New Zealand

Trademarks

USA-19HS - User Manual Page 1 of 30

USB Serial Adapter Software

for Windows 2000/XP/2003 Server/Vista

USER MANUAL

Model: USA-19HS

(Software V 3.7S)

Warranty

Registration:

chance to win a FREE Tripp Lite

product—www.tripplite.com/warranty

Introduction

Overview

Keyspan's USB to Serial Adapter technology allows you to connect serial devices to computers that

lack serial ports.

Keyspan's drivers and firmware provide software addresses (COM ports on Windows and Serial Ports on

Mac) for your devices to access.

Our USA-19HS is broadly recommended by serial device manufacturers due to its dependability and

"Best in Class" compatibility. The adapter is compatible with all RS-232 serial devices including mo-

dems, GPS devices, cell phones, hand held scanners, networking equipment (console port), graphics

tablets, point of sale devices, touch screens, UPS devices, medical and scientific instruments, indus-

trial process control devices, building automation instrumentation and other serial devices.

Features include:

• Certified: Microsoft WHQL approved

• High Speed: Supports 230 Kbps - twice the speed of a built in serial port

• Detachable Cable: Use adapter with any USB cable (up to 5 meters long)

• LED: Shows adapter status and data activity

• Plug & Play: Appears as standard COM port

• Mobile: Easy to carry - weighs just 2 oz.

• Bus Powered: No external power adapter required

• Analytic Tools: Includes Windows line monitor and data trace software

• Field Upgrade: Easy to update over time with free software downloads

• Easy Expansion: Supports use of multiple adapters on one PC

Specs

• Connects to USB port on PC or Mac

• Provides one male DB-9 RS-232 port for direct connection to serial device

• Supports data rates up to 230 Kbps

Package Contents

• USA-19HS USB to serial Adapter

• USB Cable

‣A to B cable (3 foot)

• CDROM (includes software and electronic user manual)

Requirements

• an available USB port

•Mac OS: 8.6 - 9.2.2

• Mac OS X: 10.2.8, 10.3.x, 10.4.x, 10.5.x

• Windows: 98, 98SE, Me, 2000, XP (32bit and 64bit), Windows Server 2003 x86, Vista (32bit and 64bit)

USA-19HS - User Manual!Page 2 of 30

Software and Hardware Installation

Installation Overview

Installation is 3 part process where you will 1) install the Keyspan software, 2) connect your adapter,

and 3) determine your adapter's COM port assignment. This last step is important because this is

COM port that you will tell your serial device to use. Please follow the instructions below to com-

plete this process

Install Keyspan Software

Important Notes:

DISCONNECT your Keyspan adapter BEFORE install the Keyspan software.

1. Install the Keyspan Software:

CDROM Installation:

Windows will automatically open the Keyspan CD Browser window (Note: you can manually start

the CD browser by locating and running the "Launch.exe" program on the CD-ROM). Using the on-

screen menus, locate the Keyspan Installer selection and click it to start the installation process.

Follow the instructions on-screen.

Installation via download:

Download the Keyspan driver from Keyspan's website (http://www.keyspan.com). Find and

download the Keyspan USA-19HS installer. When you have downloaded the installer, run installer.

WINDOWS Vista Tech Note:

During and/or after the software installation, Windows may report ''Windows can't verify the pub-

lisher of this software'', click the ''Install this driver software anyway'' selection.

2. Follow the installer's onscreen instructions to finish the software installation. When the installer

completes, proceed to the Step 3 (Setup Hardware).

Setup and Connect the Keyspan Hardware

3. Connect one end of the USB cable to the USB port on the back of the Keyspan adapter. Connect the

other end of the USB cable to the USB port on your computer. When you connect the adapter,

Windows will detect your Keyspan adapter. During this time, you may see Windows messages ap-

pear and disappear showing the names of different components of the Keyspan adapter. This is

normal during the the first installation of your adapter.

WINDOWS Tech Note:

During and/or after the hardware installation, the Windows New Hardware Wizard may ask you to

install software several times. Select ‘Install the software automatically’. You may also get an

additional prompt regarding logo testing, click ‘Continue Anyway' if it appears. Note that you

may get this message several times. Continue through all the Hardware Wizards that appear un-

til they stop appearing (you may see up to 3 Hardware Wizards).

4. When Windows has finished the installation of drivers for your adapter, proceed to the Step 5 (De-

termine Keyspan's COM Port Assignment).

USA-19HS - User Manual Page 3 of 30

Determine Keyspan's COM Port Assignment

5. We now need to determine which COM port was assigned to the Keyspan adapter. The adapter's

COM port is important because you will be telling your serial devices (ie modem, PDAs, GPS, etc)

to use the Keyspan COM port. You can determine Keyspan's COM port assignment by using the

Keyspan Serial Assistant utility. Open Keyspan Serial Assistant utility (START menu > (All) Pro-

grams > Keyspan > Keyspan Serial Assistant). You will be presented with the following window:

Keyspan Serial Assistant window

6. In the Keyspan Serial Assistant window, you will see your adapter's COM port assignment. You

should see COMxxx : IDLE or COMxxx: BUSY.

Note the COM port address (ie COM1, COM2, etc) as you will need this information later.

IDLE message:

If you see the IDLE status message, the Keyspan adapter is working and waiting for some pro-

gram to access the Keyspan COM port. This is the normal state of the adapter. If you look at

your adapter's status light, it will be blinking slowly (1 blink per sec.) to indicate that it is idle.

Proceed to the Making Your Keyspan Adapter Work With Your Serial Device section.

BUSY message:

If you see the BUSY status message, the Keyspan adapter is working and some program has al-

ready gained access the Keyspan COM port. If you look at your adapter's status light, it will be on

(not blinking) or blinking every time data is sent or received (this can be a rapid blink or a blink

every couple of seconds). Assuming that your serial device's software gained accessed to the

Keyspan adapter, you should be able to start using your serial device right away. In some cases,

it may be another program that is accessing the COM port before your serial device has had a

chance to get to the COM port. In these cases, please read the Troubleshooting section in this

manual for further assistance.

No Keyspan Adapters Detected message:

If you see the No Keyspan Adapters Detected status message, there is a problem with the instal-

lation. Please read the Troubleshooting section in this manual for further assistance.

If you see either the IDLE or BUSY message, proceed to the Using Your Keyspan Serial Port section

later in this manual.

USA-19HS - User Manual!Page 4 of 30

Using The Keyspan Serial Port

Overview Of Using Serial Devices with Serial Ports

Using a serial device with any serial port requires:

• [hardware] serial device (ie a modem, glucose meter, GPS, etc).

•[software] software that sends/receives data from your serial device (ie your GPS software).

• [hardware] a serial port (provided by your Keyspan adapter).

• [software] a COM port provided by the Keyspan software.

• [setup] your serial device's software needs to be told to use the Keyspan COM port.

This chapter will show you how to use the Keyspan adapter hardware and software. It will also pro-

vide an overview of how to setup your serial device.

Note:

Please note that this chapter assumes that you have completed the steps outlined in the Software

and Hardware Installation section earlier in this manual.

Connecting and Conﬁguring A Serial Device To Use A Keyspan Adapter

The basic outline to connecting and configuring your serial device to use the Keyspan are:

1. Connect your Keyspan adapter to your computer's USB port.

2. Connect your serial device to the Keyspan adapter.

3. Determine the Keyspan COM port via the Keyspan Serial Assistant

4. Open your serial device's software and tell that software to use the Keyspan COM port

5. Tell you serial device's software to 'communicate' with the serial device (ie start using the serial

device like you would normally.

For example, if your Keyspan adapter is assigned to COM6, you need to tell your serial device's soft-

ware to use COM6. The serial device's software is the program that you run to send/receive data

from your serial device. This is where you need tell that program to use the Keyspan COM port.

Please refer to your software's instruction manual for information on how to select a COM port.

Important Note:

If you find your program's COM port selection screen and find that it does not allow you to select the

Keyspan COM port because its port selection screen is limited (ie your software only shows COM1

through COM4 but your adapter is on COM8), you will need to change the Keyspan COM port address.

Please read the Changing Your COM Port Address section later in this manual.

Once you have installed the Keyspan software and connected the Keyspan adapter [hardware] to your

computer, you are ready to connect your serial device hardware to the Keyspan adapter's DB9 port.

1. Connect your serial device's cable to the Keyspan adapter's DB9 port.

USA-19HS - User Manual!Page 5 of 30

DB9 port on USA-19HS

Note:

If your serial device has a different connector, you may need a converter cable or adapter to connect

your device to a DB9 port. Please contact the manufacturer of your serial device for details.

Now that you have physically connected your serial device to the Keyspan adapter, we need to con-

nect your serial device's software to the Keyspan COM port (software). Before we can do this, we

need to determine the Keyspan COM port. If you already know the Keyspan COM port, skip Step 2.

2. Open Keyspan Serial Assistant utility (START menu > (All) Programs > Keyspan > Keyspan Serial As-

sistant). You will be presented with the following window:

Keyspan Serial Assistant window

Alternate Method:

You can also use the DEVICE MANAGER in Windows to determine the Keyspan COM port. COM ports

are shown in the Device Manager under the PORTS (COM & LPT) section.

Write down the COM port shown in the ADAPTER STATUS tab. We will need this in the next step. You

can close the Keyspan Serial Assistant when you have noted your COM port.

Note:

COM ports are assigned on the basis of what COM ports (software addresses) are available on your

computer. Because of this, your adapter may be assigned to COM3 on one computer and the same

adapter will be assigned to COM9 on another computer.

COM port addresses can be reserved by software. Microsoft typically reserves COM1 and COM2 on

most Windows 2000, XP, and Vista computers. Devices such as internal modems, Bluetooth devices,

and other USB to serial adapters will also reserve COM ports. This topic is discussed in more detail in

the Changing Your COM Port Address section later in this manual.

USA-19HS - User Manual!Page 6 of 30

3. Open your serial device's software. This is the software that you would normally use to communi-

cate with your serial device. We need to tell this software to use the Keyspan COM port (from

Step 2). Normally, this is found in a COM port selection screen, menu, etc. Please see your serial

device's manual for instructions on how to select a serial port. Once you find this screen, pro-

ceed to the next step.

Note:

Every serial device COM port selection screen is different. Some serial device's have COM port selec-

tions in a control panel, some have their COM port selection screens in menu's called Settings, Com-

munication, Preferences, etc, and others may not have a place to select a serial port.

4. In your serial device's COM port selection screen, select the Keyspan COM port (the one that you

noted in Step 2).

Note:

If your software shows a limited number of ports and your Keyspan COM port is not in that range, you

will need to either get updated software that can see all COM ports or you will need to change the

Keyspan COM port to one that your program can use.

If you need to change your Keyspan COM port, see the Changing Your COM Port Address section later

in this manual. When you have completed that section, return to this section

5. Now that you have selected the Keyspan COM port, start using your serial device like you would

normally.

If your serial device is working, congratulations.

If your serial device doesn't work, please read the Troubleshooting section in this manual for fur-

ther assistance.

The Keyspan Adapter's Status Light

The Keyspan USA-19HS comes equipped with a green status light. This light reports the status of your

Keyspan adapter. It is useful in troubleshooting various issues.

The following table shows all of the possible states of the status light and what they mean:

Color

State

Description

n/a

Off

The Keyspan adapter is not con-

nected or not receiving power

from your computer.

The Keyspan hardware may not

have been installed correct. See

the troubleshooting section for

details.

USA-19HS - User Manual!Page 7 of 30

Color

State

Description

Green

On - Blinking Slowing

(1 blink per second)

The Keyspan adapter is IDLE and

waiting for your serial device's

software to access the Keyspan

COM port. This is normal state.

Green

On - Steady Light

(Not Blinking)

The Keyspan adapter is BUSY / 'In

Use'. The adapter is being ac-

cessed by some serial device's

software.

Green

On - Blinking Fast or 'Randomly'

The Keyspan serial port is sending

and/or receiving data

USA-19HS - User Manual!Page 8 of 30

Changing Your COM Port Address

Overview

In some cases, you will find that your serial device's software does not look for all COM ports on your

system. For example, some programs will only look for COM1 through COM4. If your Keyspan COM

port is above your software's range, your software will not be able to see your serial device. In this

case, you have two options:

• upgrade your software to a version that can see all COM ports (recommended)

•change the Keyspan COM port address.

Keyspan recommends that you at least try to get the latest version of your serial device's software

before attempting to change the Keyspan COM port since most developers have upgraded their soft-

ware to be compliant with latest Windows serial communication APIs.

If you cannot get newer software for your serial device, your only option is to change the Keyspan

COM port. This guide will show you how to change the Keyspan COM port via the Keyspan Serial Assis-

tant as well provide some details about COM ports in general.

How does the Keyspan adapter determine its COM port number?

Keyspan serial adapters create COM ports in the Windows registry just like the COM ports found on

older computers.

When you first connect a Keyspan adapter, the Keyspan adapter software reads the Windows registry

to find an 'available' COM port number.

If COM1 is not available it tries COM2, COM3, etc., until it finds a COM port number that is available.

If your Keyspan adapter creates COM4, then COM1 though COM3 are 'busy' or have been 'reserved' for

some piece of hardware or software (ie an internal modem, wireless connectivity, etc).

In modern computers (ie post Windows 2000), Microsoft reserves COM1 and COM2. Other things that

reserve COM ports are things like internal modems, internal/external Bluetooth (which usually re-

sever eight COM ports), and other USB to serial adapters.

Notes:

Since every computer is different, you may find that your Keyspan adapter is COM3 on one computer

and COM10 on another computer. To determine your Keyspan adapter's COM port assignment, please

use the Keyspan Serial Assistant.

Change COM Port via Keyspan Serial Assistant

Note: This is an advanced feature that requires you to have Administrator privileges on your sys-

tem.

1. Open Keyspan Serial Assistant utility (START menu > (All) Programs > Keyspan > Keyspan Serial As-

sistant). You will be presented with the following window:

USA-19HS - User Manual!Page 9 of 30

Keyspan Serial Assistant window

This will show your Keyspan adapter and the current COM port number (ie COM4, COM 5, etc.).

2. Click 'Port Mapping' tab. Once you are in the 'Port Mapping' section select or highlight the Keyspan

COM port that you wish to change.

Port Mapping tab with Keyspan Port highlighted

With your Keyspan COM port highlighted, select the new COM port number from the 'COM Port map-

ping for the selected adapter port' pull down menu.

COM Port Mapping pull down menu

USA-19HS - User Manual!Page 10 of 30

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