ULTRA TEC CapTel 800i Administratorhandbuch
305-016603 4/10
CapTel 800i®How-to Guide
Physical Dimensions
Size: 9" x 6.5" x 7.5"
Weight: 2 lb. 10oz.
Power
AC Adapter: 6 VDC, 1670 mA
(barrel is negative)
Adapter is UL/CSA listed.
Dial Pad
Large Keys: 0.75" x 0.70"
Display
Backlit, graphical LCD color
display
320 x 240 pixels
Function Buttons
3 Programmable Speed Dial
1 Customer Service Speed Dial
Redial
Flash
Mute
Tone
Caption
Volume
Up/Down/Yes/No
Controls
Conversation: Amplification
when Captions on: 0-40 dB gain
when Captions off: 0-18 dB gain
Tone
Ringer: off, low, medium, high
(0-95 dB)
Indicator Lights
Mute
Volume Levels (1 through 12)
Captions On/Off
Handset
Type: HAC (Hearing Aid
Compatible)
Dialing
Phone Book (97 entries)
Speed Dial (3 entries)
Redial (Last 10 dialed numbers)
Connections
Telephone line: requires RJ11
connection (can be standard
analog line, VOIP, DSL, FIOS.
Does not support digital PBX
system unless analog port
available).
3.5 mm Neckloop/Headset
2.5 mm Headset with microphone
Ethernet
AC power
Approvals
FCC approved
FCC registration number:
US:D8KMM06BCAPTEL800
REN: 0.6B
Conversation Memory
Approximately 480 lines of text
CapTel 800i Specifications
CapTel is the latest innovation from
Ultratec, Inc.
450 Science Drive
Madison, WI 53711
(888) 269-7477 V/TTY
(866) 670-9134 (Spanish CapTel Customer Service)
Email: CapTel@CapTel.com
Fax: (608) 204-6167
Web: www.CapTel.com
©2009, 2010 Ultratec, Inc. All rights reserved.
Ultratec and CapTel are registered trademarks of Ultratec, Inc.
Customer Service: 888-269-7477 CONGRATULATIONS •1
Congratulations on
Choosing CapTel!
Welcome to the Captioned Telephone – CapTel! With CapTel, you can see
captions of everything people say over the phone, letting you enjoy calls
with confidence.
Please take a moment to read this guide and learn:
• How to start using your CapTel phone
• How your CapTel phone works
• How to get help when you have questions
We want the CapTel phone to be enjoyable and convenient for you.
As you use your new phone, we welcome your questions and comments.
If we can help, please call – you can even call using your new CapTel phone.
Sincerely,
CapTel Customer Service
1-888-269-7477
www.CapTel.com
Congratulations on Choosing CapTel ........................1
Overview – How CapTel Works..................................4
Section 1: Getting Started ........................................5
What is in the box..............................................................5
Overview of CapTel 800i phone .........................................6
Using a headset or neckloop (optional)............................11
Setting up your CapTel 800i .............................................12
Getting help .....................................................................16
Section 2: Making and Answering Calls ..................17
Dialing a phone number directly.....................................18
Calling using the Speed Dial buttons ...............................19
Calling a number in the Phone Book...............................20
Answering an incoming call.............................................21
Turning captions on/off during a call ..............................22
Adjusting the volume.......................................................22
Adjusting the sound – TONE ............................................23
Knowing what sounds are on the line..............................24
Section 3: Viewing Captions ...................................25
Turning captions on/off during a call ..............................26
Reviewing captions during a call .....................................26
Reviewing captions after hanging up...............................27
Saving conversations........................................................28
Deleting all conversations................................................29
Changing the caption font size.........................................31
Setting the color of the captions......................................33
Adjusting the brightness of the Display Screen................35
Section 4: Call History ............................................37
Using Call History to see recent calls................................38
Clearing all Caller ID entries ............................................40
2•TABLE OF CONTENTS Customer Service: 888-269-7477
TABLE OF CONTENTS
Customer Service: 888-269-7477 TABLE OF CONTENTS •3
Section 5: Using the Phone Book ...........................41
Adding a new contact to your Phone Book......................42
Dialing a phone number from the Phone Book...............44
Editing an existing contact in the Phone Book ................45
Removing a contact from your Phone Book ....................47
Section 6: Using Speed Dial Buttons.......................48
About the Speed Dial buttons..........................................48
Saving phone numbers in the Speed Dial buttons ...........49
Editing phone numbers in the Speed Dial buttons ..........50
Dialing with the Speed Dial buttons ................................51
Section 7: Seeing Captions of Your Answering
Machine and Voice Mail Messages .........52
Seeing captions of your Answering Machine messages ....53
Connecting an external Answering Machine ....................54
Seeing captions of your Voice Mail messages...................55
Section 8: Telephone Settings ................................57
Setting the Captions Default to on/off .............................58
Adjusting the volume of the Ringer .................................60
Setting the pitch of the Ringer.........................................61
Turning the Ringer switch on/off .....................................62
Setting your CapTel phone for Tone/Pulse dialing ...........63
Turning on Spanish captions............................................64
Turning keypad lights on/off............................................66
Using Call Waiting ............................................................67
Dialing 911 with your CapTel 800i ...................................68
Updating your CapTel phone ...........................................69
Problem Solving .....................................................70
Care and Safety.......................................................73
Index ......................................................................74
The CapTel 800i connects to both your telephone service and to
your Internet service. Every time you make a telephone call, the
phone automatically connects to a free Captioning Service over the
Internet. An operator at the Captioning Service uses voice
recognition technology to generate captions of everything your
caller says, and sends the captions back to your CapTel 800i phone.
You can enjoy conversations over the phone with the added help
of written captions in case you miss anything.
NOTE: The CapTel 800i phone does not generate captions of the
phone call on its own. The phone works with the Captioning Service
(over the Internet) to display captions during your calls.
OVERVIEW How CapTel Works
4•HOW CAPTEL WORKS Customer Service: 888-269-7477
• CapTel 800i Phone
• Telephone Cord
• Power Adapter –
to plug into a
wall outlet
• Ethernet Cable –
to connect
to Internet
service
• CapTel Installation Guide
and CapTel How-to Guide
• Warranty Card
Customer Service: 888-269-7477 GETTING STARTED •5
SECTION 1 Getting Started
This section explains how to start using your
new CapTel 800i phone.
TOPICS:
쏋What is in the Box
쏋Overview of CapTel 800i Phone
쏋Using a Headset or Neckloop (Optional)
쏋Setting up your CapTel 800i
What is in the Box?
Your CapTel 800i includes the following parts:
Overview of CapTel 800i Phone
1
2
3
4
5
6
7
8
9
10
11
12
6•GETTING STARTED Customer Service: 888-269-7477
Customer Service: 888-269-7477 GETTING STARTED •7
1. Display Screen
Shows captions, Caller ID, Phone Book entries and more.
2. YES Button
Allows you to select items that are highlighted in the Options list,
and respond “Yes” to questions or commands on the display screen.
3. NO (Exit) Button
Allows you to respond “No” to questions or commands on the
display screen and to Exit out of the Options list.
4. UP (Back) Button
Allows you to move up through items in the Options list and move
through entries in your Phone Book or Call History. Also lets you
go back to review captions that have already scrolled off the
display screen.
4. DOWN (More) Button
Allows you to move down through items in the Options list and
move through entries in your Phone Book or Call History. Also lets
you scroll down through captions when reviewing calls.
5. CUSTOMER SERVICE Button
Our helpful customer service team is happy to help you set up and
use your CapTel 800i telephone – we’re only a button push away.
Pressing the CUST SERV button will automatically dial the CapTel
help line. In an office, you may need to dial 9 first.
NOTE: On-demand help is available during standard business hours,
Monday through Friday, from 8:00am – 5:00pm CST. Help materials are
also available online anytime at www.CapTel.com.
8•GETTING STARTED Customer Service: 888-269-7477
6. SPEED DIAL Buttons
You can quickly dial up to three frequently-called phone numbers,
just by pressing a speed dial button.
7. REDIAL Button
Lets you dial up to 10 most-recently called phone numbers. Lift the
handset and press REDIAL button to dial the last phone number
called. Leave the handset down and press the REDIAL button to
review/dial up to the last 10 numbers called.
8. FLASH Button
Some telephone service features like Call Waiting require a “hook
flash.” The hook flash is a very brief interruption of the connection
like hanging up the phone for one second. There is a brief click or
silence on the line.
9. MUTE Button
Silences the sound from your end of the conversation. When the
MUTE button is pressed (red light around the button is ON), the
person on the other end of your call will not be able to hear you.
You will still be able to hear the caller and get captions of
everything they say. To turn the Mute feature off, press the MUTE
button again (red light around the button is OFF).
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