Urmet domus IPerTAlk 1375 Handbuch

DS 1375-020E LBT 20692

Mod.

1375

COLLEGAMENTO

IP-PBX IPERTALK

Ref. 1375/10 - 1375/11 - 1375/12 - 1375/13

Ref. 1375/10A - 1375/11A - 1375/12A - 1375/13A

INSTALLATION AND CONFIGURATION MANUAL

Interactive Links

2DS1375-020E

INDEX

1. GENERAL DESCRIPTION................................................................................................................................. 5

2. DESCRIPTION OF COMPONENTS .................................................................................................................. 5

3. INSTALLATION ................................................................................................................................................. 6

4. DESCRIPTION OF LEDS, CONNECTORS AND BUTTONS ............................................................................. 8

4.1 POWER LED (1)..................................................................................................................................... 8

4.2 STATUS LED (2).................................................................................................................................... 8

4.3 LAN PORT LED (6) ................................................................................................................................ 8

4.4 USB CONNECTORS (5) AND REBOOT AND RESET BUTTON (3)....................................................... 8

5. PRELIMINARY CHECKS................................................................................................................................... 8

6. CONNECTION TO THE NETWORK.................................................................................................................. 9

7. MAXIMUM DISTANCES AND WIRE SECTIONS............................................................................................... 9

8. CONFIGURATION AND FIRST USE ............................................................................................................... 10

8.1 AUTOMATIC AND MANUAL CONFIGURATION OF USER TERMINALS ................................................ 13

9. ACCESS TO THE TELEPHONE NETWORK ................................................................................................... 13

9.1 MODELS REF. 1375/805 - 1375/810.................................................................................................. 13

9.2 MODEL REF. 1375/806 - 1375/812 .................................................................................................... 14

9.3 MODEL REF. 1375/815....................................................................................................................... 14

9.4 MODEL REF. 1375/816....................................................................................................................... 14

10. TELEPHONE FUNCTIONS ............................................................................................................................. 15

10.1 DO NOT DISTURB .............................................................................................................................. 15

10.2 UNCONDITIONAL FORWARDING, ON NO ANSWER AND ON BUSY .............................................. 16

10.3 PUT ON HOLD/RECOVER CALL ........................................................................................................ 16

10.4 CALL PARKING................................................................................................................................... 16

10.5 TRANSFER WITH OFFER, BLIND, IN RINGING ................................................................................. 17

10.6 THREE-WAY CONFERENCE CALL ................................................................................................... 17

10.7 WAITING CALL NOTIFICATION.......................................................................................................... 17

10.8 INTERCOM.......................................................................................................................................... 18

10.9 CALL TO GROUPS OF EXTENSIONS, WITH SIMULTANEOUS OR SEQUENTIAL RINGING .......... 18

10.10 CALLING NUMBER OR NAME DISPLAY ........................................................................................... 18

10.11 INTERNAL/INBOUND/INTERCOM CALL DISTINCTIVE RING ........................................................... 18

10.12 MESSAGE WAITING INDICATOR (MWI)............................................................................................. 18

10.13 STATE OF EXTENSIONS (BLF)........................................................................................................... 18

10.14 PICK GROUP AND DIRECT PICK....................................................................................................... 19

10.15 POST SELECTION VIA DTMF............................................................................................................. 19

10.16 HOT-LINE............................................................................................................................................ 19

10.17 SELECTION OF LINE TRUNK FOR OUTBOUND CALLS ................................................................... 20

10.18 DISPLAY OF SPECIFIC OUTBOUND CALLING NUMBER................................................................. 20

10.19 OUTBOUND CALL RESTRICTION...................................................................................................... 20

10.20 COMPRESSED AND WIDEBAND CODEC MANAGEMENT................................................................ 20

11 SYSTEM FUNCTIONS .................................................................................................................................... 20

11.1 ALARM/APPOINTMENTS ................................................................................................................... 20

11.2 VIDEO CALL SUPPORT...................................................................................................................... 21

11.3 SUPPORT OF VOIP FAX DEVICES (SIP T.38) .................................................................................... 21

11.4 FAX2MAIL SERVICE ........................................................................................................................... 22

11.5 SENDING SMS ................................................................................................................................... 23

11.6 EXTERNAL IP VIDEO STATIONS........................................................................................................ 24

iPerTAlk IP-PBX Version: 2.2.3 or higher

The document contains INTERACTIVE LINKS for faster and more ecient consultation.

Interactive Links

DS1375-020E

11.6.1 Connection of 1375/821 – 1375/822 external IP video stations ............................................. 25

11.6.2 Conguration of 1375/821 – 1375/822 external IP video stations........................................... 26

11.6.2.1 External IP video stations keys pairing and advanced conguration ................................... 27

11.6.3 Forwarding Call/Video call from external IP video station to phone / videophone................. 28

11.6.4 Forwarding Call/Video call from phone/videophone to external IP video station................... 29

11.6.5 Management of Video call to 1375/815 telephones ............................................................... 29

11.6.6 Conversation timeout setting.................................................................................................. 29

11.6.7 Door opening command sending ........................................................................................... 29

11.6.7.1 Sending of door opening command during a conversation ................................................ 29

11.6.7.2 Sending the door opening command in Standby (when not engaged in a conversation)... 30

11.7 CALL MODULES 1375/823 ELEKTA AND 1375/824 ELEKTA STEEL................................................ 30

11.7.1 Connection of call modules 1375/823 – 1375/824 ................................................................ 30

11.7.2 Conguration of call modules 1375/823 – 1375/824.............................................................. 31

11.7.2.1 Call module advanced congurations ................................................................................. 33

11.7.2.2 Phonebook conguration (administrator user only) ............................................................ 34

11.7.2.3 Conguration of switchboard call (main telephone)............................................................ 34

11.7.3 Making a call/video call from call module to telephone/videophone or

video door phone 1375/825 ................................................................................................... 34

11.7.4 Making a call/video call from telephone/videophone to call module...................................... 34

11.7.5 Management of Video call to 1375/815 telephones ............................................................... 35

11.7.6 Conversation timeout setting.................................................................................................. 35

11.7.7 Door opening command sending ........................................................................................... 35

11.7.7.1 Sending of door opening command during a conversation ................................................. 35

11.7.7.2 Sending door opening command in standby (not during conversation)............................... 35

11.8 MAX IP VIDEO DOOR PHONE 1375/825............................................................................................ 36

11.8.1 Connection of IP video door phone 1375/825 ....................................................................... 36

11.8.2 Conguration of IP video door phone 1375/825..................................................................... 37

11.8.2.1 Advanced congurations of IP video door phone 1375/825 ............................................... 38

11.8.3 Conguration of switchboard call (main telephone) ............................................................... 40

11.8.4 Making a call from video door phone to telephone or video door phone............................... 40

11.8.5 Making a call from telephone to video door phone ................................................................ 40

11.9 AUTOMATIC ACTIVATION FROM IP VIDEO DOOR PHONE 1375/825 OR FROM

VIDEOPHONE 1375/815 AND 1375/816 ............................................................................................ 40

11.10 ACCESS CONTROL (ADMINISTRATOR USER ONLY)....................................................................... 40

11.11 IP CAMERAS....................................................................................................................................... 41

11.11.1 Connecting IP Cameras ........................................................................................................ 42

11.11.2 Camera conguration............................................................................................................ 43

11.11.3 Camera association to a telephone extension...................................................................... 49

11.12 SPECIAL DECODERS REF. 1039/81 .................................................................................................. 50

11.12.1 Special decoder connection ................................................................................................. 50

11.12.2 Special decoder conguration .............................................................................................. 50

11.12.3 Using the special decoder .................................................................................................... 51

11.13 PERSONAL AND SYSTEM DIRECTORY ............................................................................................ 51

11.14 INBOUND/MISSED/OUTBOUND CALL RECORD.............................................................................. 53

11.15 EXPORT OF CALL DATA .................................................................................................................... 54

11.16 USER AND EXTENSION STATUS CONFIGURATION ........................................................................ 54

11.17 REAL-TIME CONSULTATION OF THE STATE OF SYSTEM’S LINES AND EXTENSIONS ................ 56

11.18 DATE AND TIME AUTOMATIC UPDATE ............................................................................................ 57

11.19 RECORDING OF TELEPHONE CALLS ............................................................................................... 57

11.20 Setting call forwarding to smartphone/tablet via CallMe App ............................................................. 58

11.21 Integration with IperCom 2.0 system.................................................................................................. 61

4DS1375-020E

11.21.1 IperCom Lines........................................................................................................................ 61

11.21.2 Simultaneous calls on IperCom trunks .................................................................................. 62

11.21.3 Creating an inbound routing rule ........................................................................................... 52

11.21.4 Enabling the Ipercom Network .............................................................................................. 63

12. SYSTEM CONFIGURATION ........................................................................................................................... 65

12.1 INBOUND ROUTING........................................................................................................................... 65

12.2 OUTBOUND ROUTING....................................................................................................................... 66

12.3 PROFILE CALENDAR ......................................................................................................................... 67

12.4 BLACKLIST ......................................................................................................................................... 67

12.5 APPLICATIONS................................................................................................................................... 68

12.5.1 Multi-company service (ITM)................................................................................................... 68

12.5.2 Voicemails (VMAIL / Consultation).......................................................................................... 72

12.5.3 Operator station (POA) installation.......................................................................................... 74

12.6 GROUP MANAGEMENT ..................................................................................................................... 75

12.7 SOFTWARE UPDATE.......................................................................................................................... 76

12.7.1 Device rmware loca update via myTalk interface ................................................................. 77

12.8 FIAS PROTOCOL INTEGRATION MODULE ....................................................................................... 78

12.9 ADVANCED CONFIGURATIONS ........................................................................................................ 78

12.9.1 Extensions............................................................................................................................... 79

12.9.1.1 Gateway conguration ......................................................................................................... 79

12.9.1.2 Analogue user terminal support, IP/SIP, THIRD-PARTY software ...................................... 80

12.9.2 Lines........................................................................................................................................ 82

12.9.2.1 Overow on line trunks ........................................................................................................ 83

12.9.2.2 Trunk mapping ..................................................................................................................... 83

12.9.2.3 VOIP Lines ........................................................................................................................... 84

12.9.2.3.1 VOIP Lines for URMET gateway ....................................................................................... 84

12.9.2.3.2 Ipercom Lines ................................................................................................................... 86

12.9.2.3.3 VOIP provider lines ........................................................................................................... 86

12.9.2.3.4 Trunk lines (VoIP Junction)................................................................................................ 87

12.9.3 Line trunks .............................................................................................................................. 88

12.9.4 System setting ........................................................................................................................ 88

12.9.4.1 System................................................................................................................................. 88

12.9.4.2 Network - Telephone network.............................................................................................. 89

12.9.4.3 Network - WAN .................................................................................................................... 89

12.9.4.4 Remote connections via VPN Tunnel................................................................................... 90

12.9.4.4.1 Remote oces via VPN Tunnel......................................................................................... 90

12.9.4.5 Date and time....................................................................................................................... 91

12.9.4.6 Licenses ............................................................................................................................... 91

12.9.5 System maintenance............................................................................................................... 91

12.10 AUTOMATIC OPERATOR STATION .................................................................................................. 92

12.10.1 Internal call management...................................................................................................... 92

12.10.2 Inbound call management .................................................................................................... 92

12.10.3 Alarm clock ........................................................................................................................... 93

12.11 BILLING CALLS .................................................................................................................................. 93

12.12 CDR (CALL RECORD)......................................................................................................................... 94

12.13 BACKUP/RESTORE OF THE CONFIGURATION FROM WEB INTERFACE ....................................... 95

12.14 SPEED DIAL........................................................................................................................................ 95

12.15 EXTENSION MANAGEMENT .............................................................................................................. 96

12.16 EXTENSION REGISTRY...................................................................................................................... 97

13. SAFETY ......................................................................................................................................................... 97

13.1 REPLACING THE BATTERY ............................................................................................................... 97

DS1375-020E

1. GENERAL DESCRIPTION

iPerTAlk IP-PBX can be used to manage VoIP/SIP telephone installations by direct interconnection with remote

VoIP operators.

The iPerTAlk IP-PBX devices are dierentiated in dierent models. The number and type of licenses in the system

vary based on the device.

iPerTAlk IP-PBX Ref. 1375/10 - 1375/10A

— 1 licence for Sip Provider channel Ref. 1375/211(traditional lines);

— 3 licences for Urmet Derivatives Ref. 1375/301.

By means of additional licenses the system can be extended to up to 4 lines and 12 derivatives.

iPerTAlk IP-PBX Ref. 1375/11 - 1375/11A

— 3 licences for Sip Provider channel Ref. 1375/211(traditional lines);

— 1 licence for Sip Junction channel Ref. 1375/201 (Voip lines);

— 16 licences for Urmet Derivatives Ref. 1375/301.

By means of additional licenses the system can be extended to up to 8 lines and 40 derivatives.

iPerTAlk IP-PBX Ref. 1375/12 - 1375/12A

— 2 licences for Sip Provider channel Ref. 1375/211(traditional lines);

— 1 licence for Sip Junction channel Ref. 1375/201 (Voip lines);

— 50 licences for Urmet Derivatives Ref. 1375/301.

By means of additional licenses the system can be extended to up to 6 lines and 150 derivatives.

iPerTAlk IP-PBX Ref. 1375/13 - 1375/13A

— 1 licence for Sip Provider channel Ref. 1375/211(traditional lines);

— 1 license for Video derivative / Urmet VPE Ref. 1375/311.

By means of additional licenses the system can be extended to up to 15 lines and derivatives.

2. DESCRIPTION OF COMPONENTS

FRONT VIEW UPPER VIEW

1. Power LED

2. Status LED

3. Reboot and reset button

4. Disassembly screw cover (front cover)

5. USB connectors

6. LAN port

INTERNAL VIEW

7. Battery

8. Battery housing

9. Power connector

6DS1375-020E

3. INSTALLATION

For the rst installation of the device, proceed as follows:

1. Open ap (4) by making it slide outwards.

2. Undo the screw using a Phillips screwdriver and remove the front cover.

3. Fix the base to the wall with screws and wall anchors (provided in kit).

DS1375-020E

4. By exerting a slight pressure, insert the battery (7) in the battery housing (8), following the correct polarity.

5. Connect the power supply to the power connector (9). According to the position of the device, use the pre-cut

holes (A) on the right or on the left, arranged for passing through the power supply cable.

6. Close the previously removed front cover with the screw.

8DS1375-020E

4. DESCRIPTION OF LEDS, CONNECTORS AND BUTTONS

4.1 POWER LED (1)

LED colour Description

Green xed Device powered

LED o Device not powered

4.2 STATUS LED (2)

LED colour Description

Green xed System working with installed license

Red xed System not working

1 blue ash

1 green ash Internet connection is not available (no communication with Cloud Urmet)

3 red ashes

1 green ash System working with license not installed

3 red ashes

1 green ash

1 blue ash

System working with license not installed and connection to the Internet not

available (no communication with Cloud Urmet)

4.3 LAN PORT LED (6)

LED colour Description

Green ashing Connection to the LAN at 100Mbit/s

Orange ashing Connection to the LAN at 1Gbit/s

4.4 USB CONNECTORS (5) AND REBOOT AND RESET BUTTON (3)

Component Description

USB connectors 4 USB 2.0 ports for connecting of external USB storage devices or expansion units.

Reset and restart

button

Reboot the system: press the button until the WHITE LED lights up.

Reset to factory settings: Press and hold the button until the purple status LED lights up.

Release the button, the system will start the reset phase and the LED will ash purple 3 times.

The LED will then light up white for the duration of the reset (DO NOT REMOVE THE POWER

SUPPLY AT THIS STAGE). At the end of the procedure the LED will ash white 3 times, the

system will automatically restart and the device will be reset to the factory parameters.

5. PRELIMINARY CHECKS

Before establishing the network connections, perform the following checks to be able to use all iPerTAlk features

self-conguration. In particular, check that:

 The company/PC network has a DHCP service.

 Check that there is a free socket near the installation site.

 The switch used in the system has at least one free Ethernet port.

 Also check that an Internet connection adequate to support the number of simultaneous calls which are

needed is available.

 Also check that an Internet connection is available adequate to support the number of simultaneous calls

which are needed. The following table shows the speed required to make good quality VoIP calls.

Number of concurrent calls Required bandwidth (upload & download)

185 kbps

2174 kbps

4358 kbps

8696 kbps

DS1375-020E

6. CONNECTION TO THE NETWORK

Follow the procedure below to make network connections.

1. Connect one end of the Ethernet cable to the LAN port on the switch and the other end to the LAN port (6) of

the device.

It is possible to use a switch already set up in the network or insert a newly installed one (see Ref.

1375/702) to create a new network. Do not use routers as switches, as they do not allow VLANs to pass

between network ports.

2. Connect the power supply to the mains. The power LED (1) will turn GREEN.

3. The device will eectuate the software boot up procedure. At booting up, the status LED (2) of the device will

turn GREEN xed to indicate that the system is working and ready to be congured. If you do not have an

Internet connection, the status LED (2) will blink alternatively BLUE and GREEN to indicate the absence of

communication with the Urmet Cloud. System conguration is still possible in this condition.

In case the system cannot boot up correctly, refer to the table in the “DESCRIPTION OF LEDS, CONNECTORS AND

BUTTONS” chapter.

Below is an example of the connection diagram.

7. MAXIMUM DISTANCES AND WIRE SECTIONS

Type of connection Max. distance Min - max section

LAN 100 m (*) CAT5e (#)

(*) The maximum permissible distance is that dened by IEEE 802.3 for Fast Ethernet networks

(100 Mb/s) with UTP CAT5 connections, which establishes that the maximum distance between two Ethernet

devices connected to each other must be 100 m.

(#) To ensure operation of the device at maximum distances, the wire must be in Category 5e and the section of

the twisted pairs must be AWG24.

The maximum resistance of the individual wires must not exceed 10ohm/100m. The connection between the door

phone and POE switch must be ensured by a single cable without any extra patch cords.

The cable must be up to the following standards:

- EIA/TIA 568-B.2 or EIA/TIA 568-C.2

- EN50288 3-1

- IEC 61156-5

WARNING!

The correct functioning and IT

security of the IP networks on

which Urmet products are installed

are entirely the responsibility of

those who manage the network

infrastructure (consisting of

switches, routers, rewalls, etc.)

and cannot be attributed to

the products or to Urmet. It is

recommended that you contact

certied personnel specialized

in computer network security to

properly congure the network

infrastructure.

10 DS1375-020E

8. CONFIGURATION AND FIRST USE

A PC (Windows, Linux or Mac) running a browser is needed to access iPerTAlk conguration.

Use of the following browsers is recommended to ensure maximum compatibility:

• Internet Explorer 11.x or higher;

• Mozilla Firefox 50.x or higher;

• Chrome 60.x or higher.

Follow the instructions below to congure the system:

1. Connect the PC to the network where iPerTAlk is connected.

2. iPerTAlk, in the default conguration and in case a DHCP server is present in the network, will receive an IP

address. However, if the DHCP server is not available, after 150 seconds iPerTAlk self-assigns the following

IP address 192.168.56.245 and activates the DHCP server for the 192.168.56.0/24 network, in order to allow

network reachability.

If you have a PC capable of accessing the VLAN (5 by default for iPerTAlk, i.e. in static IP conguration on

10.10.10.0/24 network), you can always access the iPerTAlk conguration interface at https://10.10.10.10.

3. Start the browser on your PC and enter the iPerTAlk address in the address bar to access the conguration

web page.

Accept the security certicate following the procedure suggested by the Web browser in use.

4. Login using the default Username and Password:

User: installer

Password: 0000

5. Press the icon to access the conguration page.

6. The main page will appear when logging on automatically.

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