Vaillant EcoTEC sustain 24 Bedienungsanleitung

Operating instructions

ecoTEC sustain

24, 28, 34

Operating instructions

Publisher/manufacturer

Vaillant GmbH

Berghauser Str. 40 D-42859 Remscheid

Tel. +49 21 91 18‑0 Fax +49 21 91 18‑2810

[email protected] www.vaillant.de

Contents

2Operating instructions ecoTEC sustain 0020253095_01

Contents

1 Safety ............................................ 3

1.1 Action-related warnings ................. 3

1.2 Intended use .................................. 3

1.3 General safety information............. 4

2 Notes on the documentation ...... 7

2.1 Observing other applicable

documents ..................................... 7

2.2 Storing documents......................... 7

2.3 Validity of the instructions .............. 7

3 Product description..................... 7

3.1 Product design............................... 7

3.2 Control elements............................ 7

3.3 Description of the display............... 8

3.4 Information on the identification

plate ............................................... 8

3.5 Serial number ................................ 9

3.6 CE label ......................................... 9

3.7 Energy Saving Trust Endorsed

Products......................................... 9

4 Function...................................... 10

4.1 Operating concept ....................... 10

4.2 Opening the isolator devices ....... 11

4.3 Switching on the product ............. 11

4.4 Setting the heating flow

temperature ................................. 11

4.5 Setting the hot water

temperature ................................. 11

4.6 Switching off the product's

functions ...................................... 12

4.7 Guaranteeing the correct filling

pressure in the heating circuit...... 12

4.8 Switching the product to

standby mode .............................. 13

4.9 Protecting the heating

installation against frost ............... 14

5 Troubleshooting ........................ 14

5.1 Detecting and rectifying faults...... 14

5.2 Displaying the status codes ......... 14

6 Care and maintenance .............. 14

6.1 Maintenance ................................ 14

6.2 Caring for the product .................. 14

6.3 Reading maintenance

messages .................................... 15

6.4 Checking the condensate drain

pipework and tundish................... 15

7 Decommissioning...................... 15

7.1 Temporarily decommissioning

the product................................... 15

7.2 Permanently decommissioning

the product................................... 15

8 Recycling and disposal............. 15

9 Guarantee and customer

service ........................................ 16

9.1 Guarantee.................................... 16

9.2 Customer service......................... 16

Appendix ............................................... 17

A Operator level –overview ......... 17

B Status codes –Overview........... 17

C Troubleshooting and fault

elimination.................................. 18

C.1 Troubleshooting ........................... 18

C.2 Rectifying faults ........................... 18

Safety 1

0020253095_01 ecoTEC sustain Operating instructions 3

1 Safety

1.1 Action-related warnings

Classification of action-re-

lated warnings

The action-related warnings

are classified in accordance

with the severity of the pos-

sible danger using the following

warning signs and signal words:

Warning symbols and signal

words

Danger!

Imminent danger to life

or risk of severe personal

injury

Danger!

Risk of death from electric

shock

Warning.

Risk of minor personal

injury

Caution.

Risk of material or envir-

onmental damage

1.2 Intended use

There is a risk of injury or death

to the user or others, or of dam-

age to the product and other

property in the event of im-

proper use or use for which it

is not intended.

The product is intended as a

heat generator for closed heat-

ing installations and for hot wa-

ter generation.

Intended use includes the fol-

lowing:

–observance of the operating

instructions included for the

product and any other system

components

–compliance with all inspection

and maintenance conditions

listed in the instructions.

This product can be used by

children aged from 8 years

and above and persons with

reduced physical, sensory or

mental capabilities or lack of

experience and knowledge if

they have been given supervi-

sion or instruction concerning

use of the product in a safe way

and understand the hazards in-

volved. Children must not play

with the product. Cleaning and

user maintenance work must

not be carried out by children

unless they are supervised.

Any other use that is not spe-

cified in these instructions, or

use beyond that specified in this

document shall be considered

improper use. Any direct com-

mercial or industrial use is also

deemed to be improper.

Caution.

Improper use of any kind is

prohibited.

1 Safety

4Operating instructions ecoTEC sustain 0020253095_01

1.3 General safety

information

1.3.1 Danger caused by

improper operation

Improper operation may present

a danger to you and others, and

cause material damage.

▶Carefully read the enclosed

instructions and all other ap-

plicable documents, particu-

larly the "Safety" section and

the warnings.

▶Only carry out the activities

for which instructions are

provided in these operating

instructions.

1.3.2 Risk of death from

escaping gas

What to do if you smell gas in

the building:

▶Avoid rooms that smell of

gas.

▶If possible, open doors and

windows fully and ensure

adequate ventilation.

▶Do not use naked flames (e.g.

lighters, matches).

▶Do not smoke.

▶Do not use any electrical

switches, mains plugs, door-

bells, telephones or other

communication systems in

the building.

▶If it is safe to do so, close the

emergency control valve or

the main isolator.

▶If possible, close the gas isol-

ator cock on the product.

▶Warn other occupants in the

building by yelling or banging

on doors or walls.

▶Leave the building immedi-

ately and ensure that others

do not enter the building.

▶Notify the gas supply com-

pany or the National Grid

+44 (0) 800 111999 by tele-

phone once you are outside

of the building.

1.3.3 Risk of death due to a

blocked or leaking flue

gas pipe

What to do if you smell flue gas

in the property:

▶Open all accessible doors

and windows fully to provide

ventilation.

▶Switch off the product.

▶Inform a competent person.

1.3.4 Risk of death due to

explosive and flammable

materials

▶Do not use or store explosive

or flammable materials (e.g.

petrol, paper, paint) in the in-

stallation room of the product.

Safety 1

0020253095_01 ecoTEC sustain Operating instructions 5

1.3.5 Risk of death due

to changes to the

product or the product

environment

▶Never remove, bridge or

block the safety devices.

▶Do not tamper with any of the

safety devices.

▶Do not damage or remove

any seals on components.

▶Do not make any changes:

–The product itself

–to the gas, air, water and

electricity supplies

–to the entire flue gas install-

ation

–to the entire condensate

drain system

–to the expansion relief valve

–to the drain pipework

–to constructional condi-

tions that may affect the

operational reliability of the

product

1.3.6 Risk of poisoning

caused by insufficient

supply of combustion air

Conditions: Open-flued opera-

tion

▶Ensure that there is a suffi-

cient supply of combustion

air.

1.3.7 Risk of corrosion

damage due to

unsuitable combustion

and room air

Sprays, solvents, chlorinated

cleaning agents, paint, adhes-

ives, ammonia compounds,

dust or similar substances may

lead to corrosion on the product

and in the air/flue pipe.

▶Ensure that the supply of

combustion air is always free

of fluorine, chlorine, sulphur,

dust, etc.

▶Ensure that no chemical sub-

stances are stored at the in-

stallation site.

1.3.8 Risk of material damage

caused by frost

▶Ensure that the heating in-

stallation always remains in

operation during freezing con-

ditions and that all rooms are

sufficiently heated.

▶If you cannot ensure the op-

eration, have a competent

person drain the heating in-

stallation.

1 Safety

6Operating instructions ecoTEC sustain 0020253095_01

1.3.9 Risk of injury and

material damage due to

maintenance and repairs

carried out incorrectly or

not carried out at all

▶Never attempt to carry out

maintenance work or repairs

on your product yourself.

▶Faults and damage should

be immediately rectified by a

competent person.

▶Adhere to the maintenance

intervals specified.

Notes on the documentation 2

0020253095_01 ecoTEC sustain Operating instructions 7

2 Notes on the

documentation

2.1 Observing other applicable

documents

▶You must observe all operating instruc-

tions enclosed with the system compon-

ents.

2.2 Storing documents

▶Keep this manual and all other applic-

able documents safe for future use.

2.3 Validity of the instructions

These instructions apply only to:

Product article number

ecoTEC

sustain 24

VUW 246/7-2

(H-GB) 0010019980

ecoTEC

sustain 28

VUW 286/7-2

(H-GB) 0010019981

ecoTEC

sustain 34

VUW 346/7-2

(H-GB) 0010019982

Gas Council Numbers

ecoTEC

sustain 24

VUW 246/7-2

(H-GB)

47-044-79

ecoTEC

sustain 28

VUW 286/7-2

(H-GB)

47-044-80

ecoTEC

sustain 34

VUW 346/7-2

(H-GB)

47-044-81

3 Product description

3.1 Product design

1 Product

2 Control elements

3 Plate with serial

number on the

rear

3.2 Control elements

1 2

1 Display

2 On/off button

and reset button

3 Right selection

button

4button

5button

6 Left selection

button

7 Access to the

menu for addi-

tional inform-

ation/installer

level

3 Product description

8Operating instructions ecoTEC sustain 0020253095_01

3.3 Description of the display

1 Operating in-

formation

2 Operating mode,

selecting and

confirming the

operating mode

3 Display showing

the current heat-

ing flow temper-

ature, the filling

pressure in the

heating install-

ation, the oper-

ating mode or a

fault code

Symbol Meaning

Burner operating correctly

–Burner on

Heating installation filling

pressure

–Permanently on: Filling

pressure in the permitted

range

–Flashing: Filling pres-

sure outside the permitted

range, purging function

activated

DHW mode

–Permanently on: Hot wa-

ter activated

–Flashing: Burner on in

draw-off mode

Heating mode

–Permanently on: Heating

mode activated

–Flashing: Burner on in

heating mode

Maintenance required

Information on maintenance

messages in the event of

faults

Setting to be confirmed

Navigating through various

menus

Symbol Meaning

/ / Fault in the product

–Appears instead of the

basic display.

S.XX

Status code

OFF –Heating mode is switched

off (summer mode)

–Hot water handling mode

is switched off (product

with integrated hot water

generation)

–Appears when the

product goes into standby

mode.

3.4 Information on the

identification plate

The identification plate is mounted on the

underside of the product in the factory.

The identification plate keeps record of

the country in which the product is to be

installed.

Information

on the identi-

fication plate

Meaning

Condensing

technology

Efficiency class of the boiler

in accordance with EC Dir-

ective 92/42/EEC

Serial number For quality control purposes;

3rd and 4th digits = year of

production

For quality control purposes;

5th and 6th digits = week of

production

For identification purposes;

7th to 16th digits = product

article number

For quality control purposes;

17th to 20th digits = place of

manufacture

... ecoTEC ... Product designation

Cat. Approved gas category

Type: Xx3(x) Permissible flue gas connec-

tions

2H/2E/3P/

2K...

Gas group and gas connec-

tion pressure as set at the

factory

Product description 3

0020253095_01 ecoTEC sustain Operating instructions 9

Information

on the identi-

fication plate

Meaning

Tmax Max. flow temperature

PMS Maximum water pressure in

heating mode

NOx NOx class for the product

Electric connection

W Max. electrical power con-

sumption

IP Protection class

Code (DSN) Specific product code

Heating mode

Qn Nominal heating load range

in heating mode

Pn Nominal heat output range

in heating mode

Pnc Nominal heat output range

in heating mode (condensing

technology)

Hot water generation

Qnw Nominal heating load range

in hot water handling mode

Pnw Nominal heat output range

in hot water handling mode

D Specific flow rate

PMW Maximum water pressure in

hot water handling mode

Barcode with serial number

GC No. Gas council number

Note

Make absolutely sure that the

product is compatible with the gas

group at the installation site.

3.5 Serial number

The serial number can be found on the

rear of a plastic plate at the bottom of the

front casing and on the identification plate.

3.6 CE label

The CE label shows that the products

comply with the basic requirements of the

applicable directives as stated on the iden-

tification plate.

The declaration of conformity can be

viewed at the manufacturer's site.

3.7 Energy Saving Trust Endorsed

Products

Only the most energy efficient products

can carry the ‘Energy Saving Trust En-

dorsed Product’ brandmark making it easy

for consumers to choose products that

have met strict energy performance cri-

teria.

Available for: Boilers, Heating controls and

chemical inhibitors, the Energy Saving

Trust endorsed product brandmark gives

consumers confidence that a product will

cost less to run, help lower energy bills

and reduce carbon emissions.

About the Energy Saving Trust

Energy Saving Trust is an independent

and impartial organisation that provides

trusted energy saving advice to empower

millions of people to lead affordable, low

energy lifestyles. For more information visit

energysavingtrust.org.uk

4 Function

10 Operating instructions ecoTEC sustain 0020253095_01

4 Function

4.1 Operating concept

The display switches on when you switch

on the product or press a button. You can

now configure settings by pressing the

buttons again.

When you switch the product off using the

on/off button, the display goes out (the

frost protection function is active for as

long as power is supplied).

Button Meaning

–Setting the hot water temperat-

ure

–Cancelling the change to a set

value or activating an operating

mode

–Calling up a higher selection

level in the menu

–Setting the heating flow tem-

perature, filling pressure of the

heating system or activating the

heating mode

–Confirming a set value or activ-

ating an operating mode

–Calling up a lower selection

level in the menu

–Read the system pressure

(press twice)

+–Calling up the additional func-

tions

or –Navigating between individual

menu items

–Increasing or decreasing the

chosen set value

–On/off button (press and hold

the button for < 3 s)

–Reset button (press and hold

the button for > 3 s)

Both selection buttons have a soft key

function, i.e. their function can change.

If, for example, you press the left-hand

selection button in the basic display,

the current function switches from (Do-

mestic hot water temperature) to (Back).

Adjustable values are always displayed as

flashing.

You must always confirm a change to a

value. Only then is the new setting saved.

You can press to cancel a procedure at

any time. If you do not press any buttons

for longer 15 minutes, the display returns

to the basic display.

4.1.1 Basic display

The basic display shows the current

product status.

To return to the basic display, press the

button. If you do not press any buttons

within three minutes, the display becomes

dark and automatically switches back to

the basic display.

If an error message appears, the error

code will be shown on the basic display.

The available functions vary depending on

whether:

–A room thermostat is connected to the

product or not

–A domestic hot water cylinder with tem-

perature sensor is connected to the

product or not

4.1.2 Operating levels

The product has two operating levels:

–The operator level shows the most im-

portant information and offers set-up

options which do not require any special

prior knowledge.

–Specialised knowledge is required in or-

der to use the installer level (access for

competent persons). This is therefore

protected by an access code.

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