VeriFone KX600 Bedienungsanleitung

Verifone Part Number DOC501-003-EN-A, Revision A

KX600

Installation Guide

permission of Verifone, Inc.

The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the

accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are

for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program

before placing the software into productive use. This document, including without limitation the examples and software programs, is

supplied “As-Is.”

Verifone, Inc.

1-800-Verifone

www.verifone.com

Verifone Part Number DOC501-003-EN-A, Revision A

KX600 Installation Guide

Verifone and the Verifone logo are registered trademarks of Verifone. Other brand names or trademarks associated with Verifone’s

products and services are trademarks of Verifone, Inc.

All other brand names and trademarks appearing in this manual are the property of their respective holders.

Product Warranty:

For product warranty information, go to http://www.verifone.com/terms.

Comments? Please e-mail all comments on this document to your local Verifone Support Team.

KX600 INSTALLATION GUIDE 3

CONTENTS

PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CHAPTER 1

Device Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Performance and Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Contactless Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CHAPTER 2

Specifications KX600 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CHAPTER 3

Setup KX600 Installation Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Inside the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing KX600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Contactless Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

CHAPTER 4

Maintenance and

Cleaning

Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Surface Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Smart Card Reader Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning the SCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

CHAPTER 5

Verifone Service

and Support

Returning a Device for Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

CHAPTER 6

Troubleshooting

Guidelines

Peripheral Device Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

CONTENTS

4KX600 INSTALLATION GUIDE

APPENDIX A

Caution and

Warning Messages

KX600 Caution and Warning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

KX600 INSTALLATION GUIDE 5

PREFACE

This guide is the primary source of information for setting up and installing

the KX600 device.

Audience

This guide describes the unit’s features and provides basic information for its

installation and configuration.

Organization

This guide is organized as follows:

Chapter 1, Device Overview. Provides an overview of the KX600.

Chapter 2, Specifications. Discusses the power requirements and dimensions of

the device.

Chapter 3, Setup. Explains setup and installation of the device, selecting a

location and establishing connections with other devices.

Chapter 4, Maintenance and Cleaning. Explains the maintenance of the device.

Chapter 5, Verifone Service and Support. Provides information on contacting your

Verifone service provider and information on how to order accessories or

documentation from Verifone.

Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines

should you encounter a problem with unit installation and configuration.

Appendix A, KX600 Caution and Warning Messages. Shows the UL/cUL Listing

compliant translations of all Warning and Caution messages in this installation

guide.

Documentation

To learn more about the KX600, refer to the following set of documents and their

associated Verifone Part Numbers (VPNs).

KX600 Certifications and Regulations Sheet VPN DOC501-001-EN

KX600 Quick Installation Guide VPN DOC501-002-EN

PREFACE

Conventions and Acronyms

6KX600 INSTALLATION GUIDE

Conventions and

Acronyms

This section describes the conventions and acronyms used in this guide.

Document

Conventions

Various conventions are used to help you quickly identify special formatting.

Table 1 describes these conventions and provides examples of their use.

Acronym Definitions

Various acronyms are used in place of full definition. Tab l e 2 presents acronyms

and their definitions.

Table 1 Document Conventions

Convention Meaning Example

Blue Text in blue indicates terms that

are cross referenced.

See Conventions and

Acronyms.

The pencil icon is used to

highlight important information.

If exchanging cables use a

Verifone-approved cable.

The caution symbol indicates

possible hardware or software

failure, or loss of data.

Avoid placing metallic objects at

the front of the card reader.

The lightning symbol is used as

a warning when bodily injury

might occur.

For safety, do not string cables

or cords across a walkway.

NOTE

CAUTION

WARNING

Table 2 Acronym Definitions

Acronym Definitions

CTLS Contactless

EMV Europay, MasterCard and Visa

IC Integrated Circuit

LED Light-Emitting Diode

MRA Merchandise Return Authorization

NFC Near Field Communication

RF Radio Frequency

RJ45 Registered Jack 45 modular connector

Single CI Single Contactless Interface

SMA SubMiniature version A connector

KX600 INSTALLATION GUIDE 7

CHAPTER 1

Device Overview

The KX600 is a kiosk solution perfect for drive-through digital experience. For the

first time, providing the innovative digital experience. The KX600 kiosk solution

enables contact and contactless payments in drive-through environments by using

a fixed contactless reader all while not leaving the comfort of the car and paying

through a drive-through window.

This versatile, self-service solution provides secure and reliable transactions for

vending machines, public transport and other unattended, high-transaction

volume environments. The KX600 is designed to fit in the smallest environment to

meet highest customer expectation.

Figure 1- KX600 Unit

Features and

Benefits

Following are the features and benefits:

Exceptional Ease of

Use

The following features of the device simplifies transactions in various

environments:

DEVICE OVERVIEW

Features and Benefits

8KX600 INSTALLATION GUIDE

•Designed for outdoor use. It is designed ruggedized, weatherproof, to

withstand the harshest conditions from the extreme winter environment to the

extreme desert climate.

•Weatherproof enclosure provides top-level protection against dust, liquids and

other harmful substances.

•Tamper-resistant and anti-vandalism enclosure.

•Various connectivity options integrated into device to conveniently suit

unattended environments.

•Quick and easy to use.

•3.5” color display for unlimited application possibilities and easy readability

under various lighting conditions.

•CTLS logo placement on device for optimized user experience.

•Bright LEDs to display card transaction progress.

•Buzzer for audio confirmation of card transactions.

Performance and

Durability

•Powerful 400 MHz, ARM11 32-bit RISC processor completes the transactions

quickly.

•The USB connection to the POS terminal for Bar Code Scanner.

•Ethernet connectivity to the payment controller and display.

•384 MB memory (256 MB Flash, 128 MB SDRAM)

Security

•PCI PED 5.x approved for debit transactions

•Tamper-resistant construction, SSL protocols

•Direct key injection using industry standard HSMs

•VeriShield Retain

•VeriShield Remote Key

•Verifone Secure Data

•VeriShield Total Protect

•MasterCard TQM

•IPP8 functionality plus multiple DUKPT engines

•EMV L1 and L2

•ISO7816-3, ISO7816-10 and EMV 4.3 standards

Connectivity

•USB Cable

•2 Ethernet Cables

•Power Cable

•Ground Cable

DEVICE OVERVIEW

Features and Benefits

KX600 INSTALLATION GUIDE 9

Contactless

Capabilities

The device includes the following contactless capabilities:

•Verifone’s advanced contactless architecture that future-proofs investment

with a single contactless interface (SingleCl), SoftSAMs and side-by-side

application architecture.

•Dedicated tap zone for optimized user experience.

•Accepts EMV, NFC, QR Code and mag-stripe contactless payments as well

as PIN-based transactions.

•Supports contactless cards as well as NFC phones, supporting the following

protocols:

•ISO 14443 A&B

•MiFare (MiFare +/ DESfire)

•ISO 18092 Active Communications (NFC - peer-to-peer mode)

•PayPass

•payWave

•AMEX Expresspay

DEVICE OVERVIEW

Features and Benefits

10 KX600 INSTALLATION GUIDE

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