VeriFone VX 520 Series Bedienungsanleitung

Merchant Solutions

AutoLink User Manual: Verifone

AutoLink User Manual

VX 520 and VX 675

Point-of-sale (POS) devices supplied and supported by Standard Bank

1. VX 520 Device Description

2. VX 675 Device Description

3. Card Information Overview

4. 4.1 Retail

4.2 Restaurant

4.3. Forecourt

4.4 Workshop

4.5 Value Added Services

5. Usage and Maintenance of the POS Device

6. Refund Transactions

7. Accepting Chip and PIN Cards

8. General Information

9. Avoiding Fraud

10. Card Security Features

11. SIM Card Usage and Replacement

12. Frequently Asked Questions

13. Contact Details, Hours of Operation and Support

Contents

F1 Button

Displays the next transaction when a list

is available, used in the ‘correction’ and

‘authorisation’ completion ﬂow

F4 Button

Magnetic Swipe Card Slot

The magnetic strip must face inwards

towards the terminal

Enter

Press enter to conﬁrm a setting or

accept an amount or other entries

Chip Reader

Firmly insert the card chip facing upwards, chip ﬁrst

Clear

Back space or delete entered values

Cancel

Exit screen and display the application version number

1VX 520 Device Description

TO INSERT A PAPER ROLL

Gently lift the dark grey lid handle to unlock the paper roll cover

Loosen the glued leading edge of the new roll of paper or remove

the protective strip; unwind the paper roll past any glue residue

Drop the paper roll into the paper tray so that the loose

paper fold is fed from the bottom and facing out towards you

Pull the paper fold up past the glue residue on the paper roll

so that it sticks out of the paper tray

Gently push and click the paper door closed

If the POS device does not print:

•The paper roll may not be placed correctly

•The paper roll door may not be closed correctly

Paper roll:

•Single layer thermal

•57x48mm

If you have any problems using your POS device, contact Standard Bank Merchant Solutions.

STEP 1

STEP 3

STEP 4

STEP 5

STEP 2

Chip Reader

Thermal printer and paper roll

Screen

Contactless reader for Tap to Pay™ cards

Magnetic Swipe Card Slot

The magnetic strip must face inwards towards

the terminal

Enter

Press enter to conﬁrm a setting or accept an

amount or other entries

Firmly insert the card chip facing upwards,

chip ﬁrst

Clear

Back space or delete entered values

Cancel

Exit screen and display the application version number

2VX 675 Device Description

TO INSERT A PAPER ROLL

Single layer thermal

57x30mm

DOCKING THE VX 675 ONTO

THE BASE

UNDOCKING THE VX675 ONTO

THE BASE

Gently pull the latch located at the bottom of

the terminal to unlock the paper roll cover

Lift the printer roll cover up and back

Remove any partial roll of paper in the printer tray

Loosen the glued leading edge of the new roll of paper or remove

the protective strip; unwind the paper roll past any glue residue

Drop the paper roll into the paper tray so that the loose paper fold

is fed from the bottom when the terminal is inverted

STEP 1

STEP 3

STEP 4

STEP 5

STEP 2

Lift the printer roll cover up and back

Pull the paper up past the glue residue on the paper roll so that it

sticks out of the paper tray

Gently push and click the paper door closed, allowing a small amount

of paper past the glue residue to extend outside the printer door

The VX 675 terminal must be placed on

the base when not in use for continuous

charging of its battery

The VX 675 terminal can be taken from the

base when in use

Tear the paper o against the serrated plastic strip in the printer

STEP 7

STEP 8

STEP 9

STEP 6

3Card Information Overview

Issuing bank

The responsible bank who issued the card to the

member.

Tap to PayTM

Tap to Pay™ functionality available.

Card association logos

All POS devices accept VISA, MasterCard® and Union

Pay International. American Express, Diners Club, RCS,

Fleet and other card types can only be accepted if the

merchant has signed a separate merchant agreement

with these issuers.

Expiry date

If the card has expired, the transaction will fail.

Card number

The ﬁrst four digits deﬁne the card type.

Magnetic strip

If a chip transaction fails, complete a magnetic strip

transaction.

Signature panel

A signature is required for non-chip transactions; always

ensure the member’s signature on the receipt matches

the member’s signature on the card.

RETAIL

The POS device idle screen will give you the option to press *

for menu or # for transaction list. If you press #, the following

transactions (if enabled) will appear:

Select the transaction you want to perform by pressing the corresponding number.

1. Purchase

2. Purchase & Cash

3. Cash Withdrawal

4. Correction

5. Refund

7. Pre-authorisation Completion

6. Pre-authorisation

8. Pre-authorisation Cancel

9. Voice Approval

Retail

RETAIL FORECOURT WORKSHOP VALUE ADDED SERVICESRESTAURANT

10. Balance Enquiry

11. Payment

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