Viessmann Vitocom 100 LAN1 Kurzanleitung
Installation and service
instructions
for contractors
VIESMANN
Vitocom 100
Type LAN1
Communication interface for remote monitoring and control of heat-
ing systems via the internet, for the following user interfaces:
■ Vitotrol app
■ Vitodata 100 (www.vitodata100.com)
For applicability, see the last page
VITOCOM 100
5619 832 GB 03/2012 Please keep safe.
2
Please follow these safety instructions closely to prevent accidents and mate-
rial losses.
Safety instructions explained
Danger
This symbol warns against the
risk of injury.
!Please note
This symbol warns against the
risk of material losses and envi-
ronmental pollution.
Note
Details identified by the word "Note" con-
tain additional information.
Target group
These instructions are exclusively
designed for qualified personnel.
■ Work on gas equipment must only be
carried out by a qualified gas fitter.
■ Work on electrical equipment must
only be carried out by a qualified elec-
trician.
■ The system must be commissioned by
the system installer or a qualified per-
son authorised by the installer.
Regulations
Observe the following when working on
this system
■ all legal instructions regarding the pre-
vention of accidents,
■ all legal instructions regarding envi-
ronmental protection,
■ the Code of Practice of relevant trade
associations,
■ all current safety regulations as
defined by DIN, EN, DVGW, TRGI,
TRF, VDE and all locally applicable
standards,
■ Gas Safety (Installation & Use) Regu-
lations
– the appropriate Building Regulation
either the Building regulations, the
Building Regulation (Scotland),
Building Regulations (Northern Ire-
land),
– the Water Fittings Regulation or
Water Bylaws in Scotland,
– the current I.E.E. Wiring Regula-
tions.
If you smell gas
Danger
Escaping gas can lead to explo-
sions which may result in serious
injury.
■ Never smoke. Prevent naked
flames and sparks. Never
switch lights or electrical appli-
ances ON or OFF.
■ Close the gas shut-off valve.
■ Open windows and doors.
■ Remove all people from the
danger zone.
■ Notify your gas or electricity
supplier from outside the build-
ing.
■ Shut off the electricity supply to
the building from a safe place
(outside the building).
Safety instructions
Safety instructions
5619 832 GB
3
If you smell flue gas
Danger
Flue gas can lead to life-threat-
ening poisoning.
■ Shut down the heating system.
■ Ventilate the boiler room.
■ Close all doors leading to the
living space.
Working on the system
■ When using gas as fuel, also close the
main gas shut-off valve and safeguard
against unauthorised reopening.
■ Isolate the system from the power sup-
ply and check that it is no longer 'live',
e.g. by removing a separate fuse or by
means of a main isolator.
■ Safeguard the system against unau-
thorised reconnection.
!Please note
Electronic modules can be dam-
aged by electro-static dis-
charges.
Touch earthed objects, such as
heating or water pipes, to dis-
charge static loads.
Repair work
!Please note
Repairing components which ful-
fil a safety function can compro-
mise the safe operation of your
heating system.
Replace faulty components only
with original Viessmann spare
parts.
Ancillary components, spare and
wearing parts
!Please note
Spare and wearing parts which
have not been tested together
with the heating system can com-
promise its function. Installing
non-authorised components and
non-approved modifications/con-
version can compromise safety
and may invalidate our warranty.
For replacements, use only orig-
inal spare parts from Viessmann
or those which are approved by
Viessmann.
Safety instructions
Safety instructions (cont.)
5619 832 GB
4
Installation instructions
Operational reliability and liability
Operational reliability............................................................................................ 6
Liability................................................................................................................. 6
Preparing for installation
System requirements........................................................................................... 7
Operation with the Vitotrol app............................................................................. 8
Operation with Vitodata 100 user interface.......................................................... 10
Checking network settings................................................................................... 11
Installation sequence
Sequence overview.............................................................................................. 12
Installing wall mounting bracket........................................................................... 12
Removing cover................................................................................................... 14
Overview of connections...................................................................................... 14
Installing communication module in the Vitotronic control unit............................. 15
Connecting the Vitocom 100 to the Vitotronic control unit................................... 15
Connecting to Vitodens 3..., type B3.................................................................... 16
Connecting to network (LAN)............................................................................... 17
Inserting Vitocom 100 in wall mounting bracket................................................... 18
Power supply........................................................................................................ 18
Service instructions
Commissioning
Display and control elements............................................................................... 19
Switching on the Vitocom 100.............................................................................. 21
Checking the LON connection to the Vitotronic control unit................................. 22
Registering user and setting up heating system.................................................. 23
Function test......................................................................................................... 25
Service functions
Enabling maintenance.......................................................................................... 26
Regular function testing........................................................................................ 26
Return to delivered condition................................................................................ 26
Troubleshooting
Troubleshooting measures................................................................................... 27
Parts lists
Ordering parts...................................................................................................... 28
Parts..................................................................................................................... 28
Index
Index
5619 832 GB
5
Specification....................................................................................................... 30
Certificates
Declaration of conformity...................................................................................... 31
Keyword index.................................................................................................... 32
Index
Index (cont.)
5619 832 GB
6
!Please note
The Vitocom 100 establishes
communication via the internet
between the connected Vitotronic
control unit and the user interfa-
ces, e.g. Vitodata 100 or Vitotrol
app.
Technical details on the control
functions and the messages
transferred should be taken from
the installation and service
instructions for the Vitotronic con-
trol unit or the heat source.
Note
The radio reception of the Vitocom 100
differs depending on the user interface.
The respective range of functions will
only be available if the following condi-
tions are met:
■ The Vitotronic control units and the
Vitocom 100 must be connected and
configured correctly.
■ The Vitocom 100 is connected to the
internet via a DSL router.
■ Internet access must be available at all
times.
■ User registration has been carried out
(see page 23).
■ In order to send messages via the
Vitodata 100, the recipients must be
set up correctly on the Vitodata server.
■ To ensure that messages can still be
transferred during mains failure, we
recommend connecting the
Vitocom 100 and DSL router to the
power supply via a UPS.
Note
■ The heating system and the function-
ality of the message paths must be
checked at regular intervals.
■ For further improvement of the opera-
tional reliability of the heating system,
we recommend implementing supple-
mentary measures, e.g. frost protec-
tion or monitoring for water damage.
Liability
Viessmann accepts no liability for loss of
profit, unattained savings, or other direct
or indirect consequential losses resulting
from use of the Vitocom 100, the
Vitodata internet services or the soft-
ware, or for damage resulting from inap-
propriate use.
The Viessmann General Terms and
Conditions apply, which are included in
each current Viessmann pricelist.
Viessmann accepts no liability for SMS
or email services, which are provided by
network operators. The terms and con-
ditions of the respective network opera-
tors apply in this context.
Operational reliability and liability
Operational reliability
5619 832 GB
7
Heating system
■ The Vitocom 100, type LAN1 can be
used for one single boiler system with
Vitotronic control unit, with or without
heating circuits downstream.
■ The max. number of devices (LON
subscribers) comprising boiler and
heating circuit control units is 30.
Supported heat sources
For an up to date list of supported heat
sources, see Online help Vitodata 100
(www.vitodata100.com).
IP network
■ DSL router with a free LAN connection
(on site).
■ Internet connection with "flat rate" (flat
rate tariff independent of time and
data volume) with high level of availa-
bility, i.e. the Vitocom 100 is perma-
nently connected with the Vitodata
server.
■ Have dynamic IP addressing (DHCP)
in the network (LAN) checked on site,
and if required set up, by an IT expert
prior to commissioning.
■ Determine the routing and safety
parameters in the IP network (LAN) so
that port 80 and port 443 are approved
for direct outgoing connections. Prior
to commissioning have this checked
on site by an IT expert and, if neces-
sary, set up.
Note
During operation, the Vitocom 100
establishes a secure internet connection
to the Vitodata server. The Vitocom 100
cannot be connected to any other serv-
ers.
User account on the Vitodata server
Operating a Vitocom 100 and using the
Vitotrol app require a valid user account
on the Vitodata server. Registration is
possible either using the Vitodata 100
user interface or the Vitotrol app (see
page 23).
Operator unit for the Vitotrol app
Recommended mobile end device (for
operating system, see App Store):
■ iPhone 4 and iPhone 4S
■ iPad and iPad2
■ iPod Touch with retina display
Preparing for installation
System requirements
5619 832 GB
Installation
8
Operator unit for the Vitodata 100
user interface
Computer equipped with the following:
■ Windows XP, Windows Vista, Win-
dows 7 operating system
■ Web browser
Microsoft Internet Explorer,
Version 8.0
or
Mozilla Firefox, Version 3.0
■ 'Live' internet connection
Recipients
■ End device (e.g. computer) for receiv-
ing email.
■ Mobile phone for receiving SMS (only
with internet service "Vitodata 100
fault management").
■ Fax for receiving messages (only with
internet service "Vitodata 100 fault
management").
Operation with the Vitotrol app
For remote control of Viessmann heating systems with Vitotronic control units via IP
networks.
H
BC
A
G
E
D
F
AHeat source with control unit (see
page 7)
BLON cable
CVitocom 100
DIP network (on site)
EDSL router (on site)
FSecure internet connection to the
Vitodata server
GVitodata server
HMobile end device (see page 7) with
the Vitotrol app:
■ Remote control of the heating sys-
tem.
■ Message retrieval.
Preparing for installation
System requirements (cont.)
5619 832 GB
9
Functions
Vitotrol app control functions
■ Setting set temperatures.
■ Setting operating programs.
■ Scanning operating conditions and
temperatures
Note
■ The Vitotrol app only allows the user to
access one system at a time using a
single end device.
■ For further information on the Vitotrol
app, see www.viessmann.de/vitotrol-
app.
Forwarding messages
Pending messages in the heating sys-
tem, e.g. sensor or burner faults are
transferred via LON to the Vitocom 100.
The Vitocom 100 transmits these mes-
sages to the Vitodata server. The Vitotrol
app scans the status of the heating sys-
tem cyclically and displays the mes-
sages.
Note
Heating system messages are only dis-
played if the Vitotrol app is enabled on
the mobile end device.
Content of messages
■ Notification type
■ Message code
■ Message text
Heat source installation and serv-
ice instructions
Preparing for installation
Operation with the Vitotrol app (cont.)
5619 832 GB
Installation
10
For remote monitoring and control of Viessmann heating systems with Vitotronic
control units via IP networks.
K
L
H
BC
A
G
E
D
F
AHeat source with control unit (see
page 7)
BLON cable
CVitocom 100
DIP network (on site)
EDSL router (on site)
FSecure internet connection to the
Vitodata server
GVitodata server, registration and
log-in via www.vitodata100.com
HComputer:
■ Remote control of the heating sys-
tem via the Vitodata 100 user
interface
■ Receipt of messages via email
KFax for receiving messages (only
with internet service "Vitodata 100
fault management")
LMobile phone for receiving mes-
sages via SMS (only with internet
service "Vitodata 100 fault manage-
ment")
Functions
Vitodata 100 control functions
■ Setting set temperature values, heat-
ing curve slope and level.
■ Setting operating programs, holiday
programs and switching times.
■ Setting party or economy mode.
■ Scanning operating conditions and
temperatures
Preparing for installation
Operation with Vitodata 100 user interface
5619 832 GB
Andere Handbücher für Vitocom 100 LAN1
1
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