Vodavi TalkPath Bedienungsanleitung

This material is copyrighted by VODAVI Communications Systems, Inc.

Any unauthorized reproductions, use or disclosure of this material, or any

part thereof, is strictly prohibited and is a violation of the Copyright Laws of

the United States (17 U.S.C. Section 101 et. seq.).

VODAVI Communications Systems Inc. reserves the right to make changes

in specifications at any time and without notice. The information furnished

by VODAVI Communications Systems, Inc. in this material is believed to be

accurate and reliable, but is not warranted to be true in all cases.

infinite is a trademark of VODAVI Communications Systems

TalkPath™ is a trademark of VODAVI Communications Systems

Printed In United States Of America

INTRODUCTION

The infinite TalkPath™ is a powerful tool for telephone

automation. With it, you can:

• Receive voice messages.

• Send voice messages.

• Forward messages to a paging device or out-

side number.

• Record a personal greeting.

• Verify the date and time a message was sent.

• Screen incoming calls.

• Activate voice menus when you are away from

your desk.

• Be notified of an important message anytime,

anyplace.

• Allow a calling party to wait on hold.

This guide is designed to show you how to use the

infinite TalkPath™ system features. The guide

presents:

• The features and their functions.

• How to access features.

• How to change feature settings.

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Voice prompts guide you through the operation of all

the features. In fact, the infinite TalkPath™ is so easy

to use that you almost do not need this manual. How-

ever, by taking the time to read it, you get the most out

of the product.

However, for purposes of understanding the operation

of the system and its full potential, assume that all

features have been activated.

Some Basics

A menu is a group of features or selections. The

features can be accessed by pressing [0-9, ✳, or #] from

the dialpad of any push button telephone. Menus are

connected in what we call a tree structure, where

general topics are broken into more specific areas. For

example, “Press [1] to retrieve messages. Press [2] to

send a message. Press [8] for personal options.” These

selections are general topics that deal with a number of

feature settings. If you select “personal options” you

hear the following: “Press [1] to edit greeting. Press

[2] to enter name...”.

NOTES

The system administrator may not have acti-

vated all the features described in this manual

and, therefore, some features may not be ac-

cessible.

IN252-00.fm Page 2 Tuesday, October 5, 1999 10:06 AM

Special keys include the [✳] which replays the selec-

tions of the current menu, and [#] which takes you back

to the previous menu. (Use the [✳] at specific points

in the program to gain access to system features.)

As a new user, press the [✳] key often to replay the

menu choices. This way you quickly become familiar

with the system. However, experienced users may not

need to listen to the menu selections at all. The Type

Ahead feature overrides the voice prompts and allows

users to enter a string of keys that takes them directly

to where they want to be.

Getting Started

Before going further, gather the following information:

• The internal or phone number to access the

system.

• Your mailbox number.

• Your extension number.

• Initial security code.

Replays the current selections

Hang up or Disconnect.

Takes you to the previous menu.

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VOICE MESSAGING

The following illustration shows the menu structure for

Voice Messaging:

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IN252-00.fm Page 5 Tuesday, October 5, 1999 10:06 AM

System Access

1. Dial the internal extension or outside phone

number of the system.

2. Once connected, listen for a prompt similar to

the following, “You have reached the voice

mail center. Please enter the mailbox number

of the person you are trying to reach”.

3. Enter your mailbox number.

4. Next, press the [✳] key. This tells the system

that you want to access your mailbox. The

system respond with the password prompt,

“Please enter your password”.

5. If you are connected to a infinite phone sys-

tem, press the voice mail button (or dial the

Voice Mail pilot number). The first four steps

are performed automatically.

6. Enter your password. (Initially a number set

by the system administrator.)

The first time you access the system as a new user:

• Record your name as the owner of this mailbox.

• Change the security code.

• Record a personal greeting.

The System Administrator usually enables a First Time

Help Feature that guides you through the process of

recording your name, changing your password and

recording a greeting. The following pages in this "User

Guide" also describes these features.

NOTES

That the [✳] key is the default key set at the

factory and the system administrator may have

changed this.

IN252-00.fm Page 6 Tuesday, October 5, 1999 10:06 AM

Whenever you access your mailbox the system plays a

message about the number of new messages, and then

the number of saved messages. For example, “You

have two new messages and three saved messages”.

After the message number prompt the menu provides

the following options:

The system uses a scheme called "smart prompts" to

eliminate unnecessary messages. If you have no mes-

sages, it leaves out the message number prompt and the

retrieve messages prompt.

Record Name

Recording your name provides a personalized identity

for your mailbox. For example, when a mailbox owner

leaves a message from their mailbox the owner hears

the following prompt, “Message will be sent to Your

Name.” The caller gets confirmation that the message

To retrieve messages.

To send a message.

For Extended Options.

For personal options.

To transfer to a mailbox or

extension.

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has been sent to the correct person. If a name is not

recorded the caller hears, “Message will be sent to

mailbox XXXX".

Once the name has been recorded you can:

To listen to the current name.

To record again.

When finished.

IN252-00.fm Page 8 Tuesday, October 5, 1999 10:06 AM

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