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#1500184 - Rev A

Important Safety Instructions

Read and understand all these safety instructions before using the product.

Do not mount the Desk Base of the Willow Arm on an unstable surface or any surface that could not mount the Desk

Base rmly.

During installation, beware of the recoil of the Willow Arm body when attaching or detaching the monitor to the Willow

Arm. To prevent damage or injury when changing the monitor, always raise the Arm to its highest position before the

monitor is detached. The Willow Arm can support monitors from 1 to 14 pounds.

Do not attempt to disassemble, service or modify the product.

Use only a slightly damp cloth to clean the Willow Arm surface. Never use ammable solvents like alcohol, benzene,

thinner, etc. on the product.

WillowTM Dual Upgrade Instructions

AWillow Arm Assembly

Qty: 1

BQuick Release

Bracket

Qty: 1

CM4x18 Phillips

Screws

Qty: 4

F10mm Plastic

Spacers

Qty: 4

Parts grouped by package

DM4x12 Phillips

Screws

Qty: 4

EM4x8 Phillips

Screws

Qty: 4

GPivot Cover Cap

Qty: 1

H3/16" Allen

Wrench

Qty: 1

M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer

Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench

Button Head Allen Cap ScrewPivot Pin

Steel WasherPlastic Pivot Washer

M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer

Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench

Button Head Allen Cap ScrewPivot Pin

Steel WasherPlastic Pivot Washer

M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer

Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench

Button Head Allen Cap ScrewPivot Pin

Steel WasherPlastic Pivot Washer

M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer

Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench

Button Head Allen Cap ScrewPivot Pin

Steel WasherPlastic Pivot Washer

M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer

Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench

Button Head Allen Cap ScrewPivot Pin

Steel WasherPlastic Pivot Washer

M8 Flat Head Cap Screw M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer

Plastic Cap 7/32” Allen Wrench 1/8” Allen Wrench

Button Head Allen Cap ScrewPivot Pin

Steel WasherPlastic Pivot Washer

Verify that you have all the hardware and tools needed

for the assembly

Check your packages against the parts list to verify that you

have all the parts needed.

You will also need the following tools:

9/16" end wrench or socket

⅝" end wrench or socket

½" end wrench or socket

I5/16" x 18 x

1¾" Hex Bolt

Qty: 1

LPlastic Washer

Qty: 1 MSteel Cup

Qty: 1

KMetal

Washer

Qty: 1

NPivot

Bushing

Qty: 1

J ⅜"x16

Lock Nut

Qty: 2

OPlastic

Spacer

Qty: 1

2 Workrite Ergonomics 800.959.9675 www.workriteergo.com

Remove existing arm assembly from joint.

c

Remove pivot bushing from extension joint.

d

Disassemble existing Willow Arm at high end of extension

Loosen any monitor cables and remove from cable managers. Remove

and set existing monitor aside. When removing remaining parts, set

them aside for later use. DO NOT DISCARD PARTS.

1

Remove ⅜"x16x2" Hex Bolt from joint with a 9/16" wrench or socket

while holding the castleated locking nut from below extension with a ⅝”

wrench or socket. Then remove washers and steel cup.

b

Using a small push pin or sharp object remove chrome cover.

a

2Attach new Arm Assembly to extension

Use parts removed in Step 1 above.

3Attach original arm to Hub using new parts from hardware kit

ac

b

Connect bolt through Hub to pivot bushing, then to arm extension.

b

Insert ⅜"x16x2" Hex Bolt , metal washer, plastic washer and steel cup into top of

Dual Hub.

a

Insert steel cup and castleated locking nut into recessed area below extension.

c

Snap chrome cover to top of arm.

e

Remove steel cup and castleated locking nut from below extension.

e

Tighten with ⅝" wrench or socket on the bottom and 9/16" wrench or socket on top.

d

Insert Pivot Bushing (N), onto bolt on top of arm extension.

b

Insert Hex Bolt (I) into Plastic Spacer (O) then into arm

extension from the bottom.

a

Place Metal Washer (K), Plastic Washer (L) and Steel Cup (M)

into original arm and place onto bolt.

c

Tighten with ½" end wrench or socket.

e

Attach Lock Nut (J) onto top of bolt.

d

G

I

K

M

L

N

O

d

e

a

c

b

d

e

a

c

b

d

e

J

Snap Pivot Cover Cap (G) to top of original arm.

e

Workrite Ergonomics 800.959.9675 www.workriteergo.com 3

Attach Monitors

4

Quick Release Option:

Attach the Quick Release Bracket (B) to the VESA mount holes on your monitor. Use the screws

from your monitor if possible. The tab on the bracket should be on the bottom.

For Recessed Mounts:

For monitors with recessed mount where the

Quick Release Bracket will not t into the

mounting location,10mm Plastic Spacers (F)

have been supplied. Install these between

the monitor and the Quick Release Bracket as

shown with the shortest M4 screws possible.

Attach the Willow Arm to the monitor by sliding

the Quick Release Bracket over the mounting

plate.

Note: Your Quick Release Bracket has

convenient storage on its side for the 3/16" Allen

Wrench (H).

Important Note

It is strongly recommended to use the mounting screws provided by the monitor

manufacturer if possible. If longer screws are needed, use either part (C) 18mm long,

(D) 12mm long, or (E) 8mm long. NOTE: Always use the shortest screws possible to

avoid damage to the monitor.

Direct/Secure Mount Option:

Attach the Willow Arm VESA mount to the

VESA mount holes on your monitor. Use the

screws from your monitor if possible. The

clip on the bracket should be on the bottom.

For Recessed Mounts:

For monitors with recessed area where the

VESA mount will not t into the mounting

location,10mm Plastic Spacers (F) have been

supplied. Install these between the monitor

and the VESA mount as shown with the

shortest M4 screws possible.

Note: Keep your Quick Release Bracket (B)

for possible future use.

OR

a

b

b

a

a

a

F

Use (F) for

recessed

mounts only

!

Tab on bottom

B

F

Use (F) for

recessed

mounts only

!

H

4 Workrite Ergonomics 800.959.9675 www.workriteergo.com

Cable Management

5

Upper arm: Insert cables into the recessed area under the

upper arm by spreading the clips apart.

a

Lower arm: Pull cover off the underside of the extension, place

cables into recess, then snap cover back on.

b

a

b

Desk Base: If using the Grommet

Mount, you can thread cables

into the grommet hole using the

indentation in the base.

cc

6Adjust the Monitor Tilt Action

Depending on the size of your monitor, it may be necessary to adjust

the tilt setting.

If the monitor doesn’t hold its tilt position or is too hard to tilt, adjust

the screw directly behind the monitor on the side of the arm. Use

the 3/16" Allen Wrench (H) (clockwise to tighten, counter-clockwise to

loosen). Check the monitor, and adjust again as necessary.

Adjust the Monitor Vertical Movement

The Willow Arm is preset to balance a 6-pound monitor. If your monitor weighs more or less than

this, it may be necessary to adjust the friction of the arm. Test the friction by raising the arm all

the way up, waiting to see if it moves, and then lowering the arm all the way down. If the arm

drops from the top or rises off the bottom, you will need to adjust the friction.

Use the 3/16" Allen Wrench (H) to make small adjustments in the arm friction by turning the

screws in each end of the upper arm. Always turn both screws the same amount in small steps,

until the arm no longer rises or falls. Do not overtighten or the arm will be too stiff to make easy

adjustments in monitor position.

Friction Adjustment

Tilt Adjustment Screw

7

H

H

Grommet mount only

pull

off

snap

back

Adjust both screws in small, equal steps

To increase friction turn screw clockwise

To decrease friction turn screw counter-clockwise

!