Yealink SIP-T20 Bedienungsanleitung

USER MANUAL

Yealink SIP-T20

astervox sdn bhd (1066828-D)

7 Jalan Derumun, Damansara Heights

50490 Kuala Lumpur, Malaysia

Tel: +603 2035 5888

[email protected] www.astervox.com

This document is the sole property of astervox sdn bhd. It contains proprietary information of

astervox. astervox reserves the right to make changes to the specifications described herein at any

time and without notice in order to improve design or reliability of the product. The information in

this document has been carefully checked for accuracy; however, astervox makes no warranty

pertaining to the correctness of this document.

All product and company names are trademarks or registered trademarks of their respective

holders

About this Guide

Thank you for choosing astervox cloud telephony service.

astervox is a next generation (NGN) business telephone service that provides your

office with enterprise communication features over your existing broadband

connection. astervox uses the internet to route calls anywhere in the world to reduce

your communication costs. You can connect all of your office locations and enjoy

unlimited free calls between your employees. astervox support’s access on multiple

devices and allows you to be reachable on your phone extension wherever you are.

In this guide we will explain the features and functions of the Yealink SIP-T20 IP-Phone,

a high quality business phone with excellent features and HD call quality.

In this Guide

in this guide we will give you an overview of the phone features and functionalities.

The topics include:

•Chapter 1 - Unpacking and Installing

•Chapter 2 - Phone Overview

•Chapter 3 - Basic Call Features

Chapter 1 - Unpacking and Installing

Packing contents:

Assembling the Phone:

1. Attach the stand as shown below

2. Connect the handset and optional headset, as shown below:

3. Connect the network and power, as shown below:

You have two options for network and power connections. Your system administrator

will advise you on which one to use

Chapter 2 - Phone Overview

ITEM

DESCRIPTION

LCD Screen

Shows information about calls, messages, time, date and other data.

•Call information —Caller ID, call duration, missed calls, new voicemail

•Icons: for example, DND (Do not Disturb)

Power Indicator LED

Indicates phone power status.

Line Keys

Line Keys let you choose the second line

MESSAGE Key

Indicates and accesses voice messages

HEADSET Key

Toggles the headset mode.

TRAN Key

Transfers a call to another party

Redial Key

Redials a previously dialed number.

Speakerphone Key

Toggles the hands-free speakerphone mode.

Volume Key

Adjusts the volume of the handset, headset, speaker and ringer

Keypad

Provides the digits, letters, and special characters in context-sensitive

applications.

◀, ►, ▼, ▲, ok, x

Scroll through the displayed information, confirms or cancels an action

Menu, Hold, Conf, Dir

Function Keys for Main Menu, Call on Hold, Conference Call and

Directory

Icon Overview

Icons appear on the phone LCD screen are described in the following table:

ICON

DESCRIPTION

Network is unavailable

Hands-free speakerphone mode

Handset mode

Headset mode

123

Numeric input mode

abc

abc Multi-lingual lowercase letters input mode

ABC

ABC Multi-lingual uppercase letters input mode

2aB

Alphanumeric input mode

Voice Mail

Auto Answer

Do Not Disturb

Call Forward

Call Mute

Keypad Lock

Received Calls

Dialed Calls

Missed Calls

astervox sdn bhd (1066828-D)

Chapter 3 - Basic Call Features

In this part of the Manual we will explain you the basic call features of astervox and

the IP-Phone and how to access them;

Making a Call;

IMPORTANT

To make calls to any landline, mobile or international destination from your extension, you

need to press 9followed by the number

Malaysia Mobile: press 9 followed by the number and press the send/# button (this will

initiate the call immediately otherwise the system will wait for 4 seconds before it initiates

the call)

e.g: Malaysia Mobile: 9 012 345 67 89 #

Malaysia Penang: 9 04 1234567 #

Malaysia KL: 9 1234 5678 # or 9 03 1234 5678 # (for KL number 03 does not need to be

dialed)

For International calls there is a pin code protection installed for security reason, if you need

to do international calls please do send and email to support@astervox.com to request a

pin number for your organization.

astervox sdn bhd (1066828-D)

to dial international calls: press 9 followed by the 00 + country code + number and press

the send / # button to initiate the call. The system will ask you for your Pin Code key in

your six-digit Pin Code followed by the send / # key.

e.g: 9 00 1 23456789 # (wait for the voice) 123456#

Ways to Initiate a call:

Key in the phone number and press send / #

Press the Loudspeaker button, dial the number and press send / #

Pick up the Handset, dial the number and press send / #

astervox sdn bhd (1066828-D)

Transfer – Blind / unattended:

An unattended transfer will forward the call to the remote party without any confirmation or

interaction.

When call comes in pickup call

Press TRAN and the user will be on-

hold (line1 green light will blink)

Dial the number you want to transfer to

Press TRAN again and the call is

transferred

Note: The Line1 green light stop blinking

and the line1 is free again.

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