Yealink SIP- T28P Bedienungsanleitung

Yealink T28P User Guide

Introducing Your Yealink T28P IP Phone

T28P is an executive IP phone designed for true versatility and optimum efficiency in the

dynamic office environment. Unrivalled HD voice quality, innovative functional richness and

friendly user interface combine with contemporary design for a truly advanced professional

handset

An Overview of Your Yealink T28P IP Phone

Tips for Using Your Yealink T28P IP Phone

Making a Call

Users can make a call by pressing the Hands – free/ Line key or picking up the handset

-Dial number directly: Dial the number directly, and press Send soft key/button

-Dial from Pool: In dial – up interface, press Pool hot key, enter the highlighted

options, select a record, then press Send to dial out.

-Re-dial: Press RD button to enter the Dialled Calls interface then select a record to

dial out.

-During a conversation you can alternate between Headset, Handset and Hands-free

by pressing Headset/Hands-free or picking up the handset – Headset mode required

connected headset

Answering a Call

Answering an incoming call in the following ways:

-If there are no active calls, lift the handsets or press the Hands-free button/ Answer

hot key/ Headset to answer the incoming call

-If there are active calls, press the answer hot key to answer the incoming call or

press the Reject hot key to refuse

Muting a Call

-Press Mute button to mute the call during the conversation, the LCD will display

-Press Mute button again to turn on the microphone

Volume Adjustment

-During the call, you can press the volume adjustment bars to adjust the volume

Putting a Call on Hold

-Press the hold button or hold hot key to put an active call on hold and then the

corresponding Line Key LED will blind.

-If there is only one call on hold, press the Resume hot key or Hold button to retrieve

the call

-If there is more than one call on hold, press the corresponding Line Key or UP/Down

navigation keys to highlight the call, then press the Resume hot key or hold button to

retrieve the call

Speed Dial

-Speed Dial numbers should be configured in advanced. Please refer to the

corresponding content in the User Manual for more details.

-Press the DSS Keys configure as Speed Dial, the configure number will be dialled out

automatically

Conference Call

-Press the Conf button or the Conf hot key during and active call

-The first call is placed on hold. There will be a dial tone. Enter the number to

conference in, then press the Send hot key

-When the call is answered, press the Conf button or the Conf hot key. The

conference now is established. All parties can hear and talk with each other.

Voice Mail

-The presence of new voice mail messages is indicated in the idle screen. The

message LED will be on.

-Press voicemail hot key or the message button, and then enter the desired password

to retrieve the voicemails

Call Transfer

If And B are on a conversation, A want to transfer the call to C, three ways can be used to

transfer the call: Blind Transfer, Attended Transfer and Semi-Attended Transfer.

Blind Transfer:

-A and B is on a conversation, A press TRAN button to put B on hold, then A can dial

the third number C and press TRAN button to call out. Then A will turn to idle status

-After C answered it, B can talk to C

Announced Transfer:

-A and B is on a conversation, A press TRAN Button to put B on hold, then A can dial

the third number C and press the # button to call out

-After C answered it, A and C can have a private conversation without B hearing it,

then A hung up or press the TRAN button to complete the transfer

-A will be disconnected from the call, B can talk to C

Semi – Announced Transfer:

-A and B is on a conversation, A press TRAN button to put B on hold, then A can dial

the third number C and press the # button to call out

-White C is ringing, A hang up or press the TRAN button to complete the transfer

-A will be disconnected from the call when C pick up, B can talk to C

Call Forward

-Menu > Features>Call Forward

-There are 3 options: Always Forward, Busy Forward and No Answer Forward

-Select one of them and enter the number to forward to. If No Answer Forward is

selected, after ring times should also be configured. Then press the save hot key to

save the changes.

Menu Instructions on your Yealink T28P IP Phone

Sub – Menu

Description

Status

Users can check the status of the phone: IP address, MAC, firmware etc.

Features

It includes some call feature settings, such as Forward, Call Waiting, DSS

Keys, Key as Send, Hot Line, Anonymous Call, AUTO Redial, DNS etc.

Settings

It includes the basic phone settings like Language, Time and Date, Ring

Tone, Phone Volume and some advanced settings like Accounts, Network,

Keypad Lock, Reset Factory, Set Password, Set AES Key, etc.

Messages

It allows the users to check the voicemail on the server

History

You can check the call history here: All calls, Dial Calls, Received Calls,

Missed Calls, and Forward Calls. Local history and Network Call Log

Directory

It shows the Local Directory, Blacklist, Remote Phonebook and Broadsoft

Power Indication LED on your Yealink T28P IP Phone

DSS Keys set to BLF

LED Status

Description

Steady Green

The monitored account is in the idle status

Blinking Red

There is an incoming call to the monitored account

Steady Red

The monitored account is on an conversation

Off

It is inactive as BLF

Line Keys

LED Status

Description

Steady Green

The account is active

Slow Blinking

There is an incoming call to the account, or there is a call on hold

Off

The phone is under DND/Forward Status

Power Indication LED

LED Status

Description

Steady Green

Power On

Blinking Green

There is an incoming call to the account, or there is a call on mute

Off

Power Off

Line Keys set to BLF

LED Status

Description

Steady Green

The monitored account is in idle status

Fast Blinking Green

There is an incoming call to the monitored account

Slow Blinking Green

The monitored account is on a conversation

Off

It is inactive as BLF

Phone Diverts and Pickups

Phone Divert On

* 72 press Dial and destination number

Remove Phone Divert

* 73 press Dial

Phone Divert On Busy

* 90 press Dial

Remove Divert On Busy

* 91 press Dial

Phone Divert No Answer

* 92 press Dial

Remove Divert No Answer

* 93 press Dial

Call Pick up

* 98 press Dial

DND Activate

* 78 press Dial

DND De-activate

* 79 press Dial

Star Codes

Automatic Call Back Deactivation

Call Forwarding Always To Voice Mail Activation

*21

Call Forwarding Always To Voice Mail Deactivation

#21

Call Forwarding Busy To Voice Mail Activation

*40

Call Forwarding Busy To Voice Mail Deactivation

#40

Call Forwarding No Answer Activation

*92

Call Forwarding No Answer Deactivation

*93

Call Forwarding No Answer To Voice Mail Activation

*41

Call Forwarding No Answer To Voice Mail Deactivation

#41

Call Forwarding Not Reachable Activation

*94

Call Forwarding Not Reachable Deactivation

*95

Calling Line ID Delivery Blocking per Call

*67

Calling Line ID Delivery per Call

*65

Call Return

*69

Call Waiting Persistent Activation

*43

Call Waiting Persistent Deactivation

#43

Cancel Call Waiting

*70

Clear Voice Message Waiting Indicator

*99

Customer Originated Trace

*57

Directed Call Pickup

*97

Directed Call Pickup with Barge-in

*33

Direct Voice Mail Transfer

*55

Last Number Redial

*66

Per Call Account Code

*71

Push to Talk

*50

Speed Dial 100

*75

Speed Dial 8

*74

Operating Instructions

Notice

1. If the WAN (wide area network) connection fails to a site for any reason,

including a fault on the circuit or a power cut, then the ability to make and

receive calls from the IP phones utilising that WAN circuit will be restricted.

These failures may be caused for reasons outside our control. Other services

will be fully maintained including voice mail and the ability to divert calls to

other numbers including mobiles. If another working WAN circuit is available

at that site then this can be used to fully restore service to all phones.

2. The EOS service allows for calls to 999 and 112, however these services will

be affected if there is a power cut or your WAN circuit fails

3. With regard 999 services no location information is passed to the emergency

services operator this will mean that you will have to state the address that

you wish the emergency service to attend.

4. EOS does not offer a paper based telephone directory service

5. If you require a PDF that allows you to print off stickers to attach to the

phone device explaining the above please contact us.

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