Yealink Telkom W52P Bedienungsanleitung

Yealink W52P & W52H Cordless IP Phone

For more information, call us at 1-877-638-2855 or visit http://www.bullseyetelecom.com/learning-center

①Earpiece. Outputs audio during the earpiece call.

②LCD Screen. Shows call information, handset

status icons, prompt messages and so on.

③Soft Keys. Label automatically to identify

context-sensitive features.

④Speakerphone Key

Switches between the earpiece and

speakerphone modes.

Answers an incoming call.

⑤Headset Connector. Connects a headset.

⑥Off-hook Key

Answers an incoming call.

Enters into the redial call list.

Places a call.

⑦Keypad. Provides the digits, letters, and special

characters in context-sensitive applications.

⑧Star Key

Enters the star symbol.

Switches the silent mode on or off.

⑨Redirect. Key transfers a call to another party.

⑩Microphone. Picks up audio during earpiece and

hands-free calls.

⑪Mute Key. Toggles the Mute feature on or off.

⑫Pound Key

Enters the pound symbol.

Locks or unlocks the handset keypad.

Switches the input method.

⑬On-hook Key/Power Key

Press and hold to return to the idle screen in the

menu mode.

Press and hold to turn the handset on or off when

the handset is idle.

Cancels actions or end a call.

Rejects an incoming call.

⑭Message Key

Indicates the new receiving voice mail or missed

call.

Accesses the voice mail or missed call list.

Indicates the handset is active during the firmware

upgrading process.

⑮Arrow Keys

Scroll through the displaying information.

Move the cursor.

Adjust the ringer volume.

Act as shortcut keys.

Confirms actions or enter into the main menu.

This guide will help you to

understand and operate your new IP Phone. Please print this guide and keep

it handy!

Yealink W52P & W52H Cordless IP Phone

For more information, call us at 1-877-638-2855 or visit http://www.bullseyetelecom.com/learning-center

BASIC OPERATIONS

Turning Handset On

Press and hold until the LCD screen lights

up, OR

Place the handset in the charger cradle. The

handset will be turned on automatically.

Turning Handset Off

Press and hold again to turn the handset

off.

Locking/Unlocking Keypad

Press and hold to lock/unlock the keypad.

Switching Silent Mode On/Off

Press and hold to switch the silent mode

on/off.

HANDSET SETTINGS

Renaming the Handset

1. Press the OK key to enter the main menu, and

select Settings->Handset Name.

2. Edit the current value in the Rename field.

3. Press the Save soft key to accept the change.

Adjusting the Volume

Press or during a call to adjust the volume

of the ear piece.

Press or when the handset is idle to adjust

the ringer volume.

Changing Your Ring Tone

1. Press the OK key to enter the main menu, and

select Settings->Audio->Ring Tones->

3. Press or to select the desired ring tone.

2. Press or to highlight the Intercom Call

option or the desired line.

3. Press or to select the desired ring tone.

4. Press the Save soft key to accept the change.

Adding a Directory Contact

1. Press the OK key to enter the main menu, and

select Directory.

3. Enter the desired values in the Name, Number

and Mobile fields.

2. Press the Options soft key, and select New

Contact.

4. Press the Save soft key to accept the change.

Assigning a Speed Dial Number

1. Press the OK key to enter the main menu, and

select Settings->Telephony->Speed Dial.

2. Press or to highlight the desired speed dial

key, and press the Assign soft key.

3. Press or to highlight the desired entry, and

press the OK soft key.

If both the office number and mobile number

are stored, press or to highlight the

desired number, and press the OK soft key

again.

BASIC CALL FEATURES

Placing Calls

To place a call directly:

Enter the desired number when the handset is idle,

and press .

To place a call from the local directory:

1. Press when the handset is idle.

2. Press or to highlight the desired entry, and

press .

To place a call from the call history:

1. Press the History soft key, and select the desired

call history list.

2. Press or to highlight the desired entry, and

press .

To place a call from the redial number list:

1. Press when the handset is idle.

2. Press or to highlight the desired entry, and

press .

To place a call using the speed dial key:

Press and hold the speed dial key to place a call

to the number assigned to it.

Answering Calls

To answer a call, do one of the following:

Press the Accept soft key.

Press .

Yealink W52P & W52H Cordless IP Phone

For more information, call us at 1-877-638-2855 or visit http://www.bullseyetelecom.com/learning-center

Ignoring & Rejecting Calls

To ignore an incoming call, press . To reject

an incoming call, press .

Ending Calls

Press .

Using Mute

Press during a call to mute/unmute a call.

Placing a Call on Hold

Press the Options soft key during a call, and

select Hold.

Resuming a Call

If there is already a call on hold, press the

Resume soft key.

If there are two calls on hold, press the Resume

soft key to resume the current call, then press the

Swap soft key to swap between the two calls.

Call Transferring

You can transfer a call in the following ways:

Performing a Blind Transfer

1. Press the Options soft key during a call, and

select Blind Transfer.

2. Enter the number you want to transfer the call

to.

3. Press the Transfer soft key.

Performing a Consultative Transfer

1. Press the Options soft key during a call, and

select Transfer.

2. Enter and dial number you want to transfer the

call to and press Transfer.

3. When answered, announce the call and press the

Transfer soft key.

Call Forwarding

To enable the call forward feature on a specific

line:

1. Press the OK key to enter the main menu, and

select Call Features->Call Forward.

2. Press or to highlight the desired line, and

press the OK soft key.

3. Press or to highlight the desired

forwarding type, and press the OK soft key.

Always----Incoming calls are forwarded

immediately.

Busy----Incoming calls are forwarded when the

handset is busy.

No Answer----Incoming calls are forwarded if not

answered after a period of time.

4. Select Enabled from the Status field.

5. Enter the number you want to forward the

incoming calls to in the Target field.

6. Press or to select the desired ring time to wait

before forwarding (only for CFNA) in the After

Ring Time field.

7. Press the Save soft key to accept the change.

Yealink W52P & W52H Cordless IP Phone

For more information, call us at 1-877-638-2855 or visit http://www.bullseyetelecom.com/learning-center

Step 1: Enabling your Voicemail Box

1. Using your IP-phone, dial *62.

2. Pick up the handset or press the speaker button.

3. When asked for the passcode, enter 19992005 and then press #.

4. Enter a unique passcode then press #.

5. Enter the same unique passcode then press #.

6. At the main menu, press 3 to record your Personalized Name.

7. Press 1to start recording. At the prompt, say your name and then press #.

Step 2: Recording your Outgoing Messages

1. Using your IP-phone, pick up the handset and dial *62.

2. Enter your passcode and then press #.

3. Press 1to access your voicemail box.

4. Press 2to create your Busy Greeting.

5. Press 1to record. State out loud the message that will be heard when you are on the phone.

Press #when done.

6. Press 2to listen to your recorded message. Press 1 to re-record. When finished, press *.

7. Press 3to create your No Answer Greeting.

8. Press 1to record. State out loud the message that will be heard when you are not able to answer

the phone. Press #when done.

9. Press 2to listen to your recorded message. Press 1 to re-record. When finished, press *.

Accessing Your Voice Portal

You can access your personal voice portal using your own phone or another phone.

Using Your Phone

1. Using your IP-phone, pick up the handset and dial *62.

2. Enter your passcode and then press #. You will now be at the Voice Messaging Main Menu.

NOTE: Depending on the IP phone, hard key and soft key options are also available that allow

easy access your voicemail.

From Another Phone

1. Using any phone, pick up the handset and dial the telephone number or ext.

2. Let the phone ring until you engage your voicemail box.

3. When you begin to hear your No Answer greeting, press *to reach the login prompt.

4. Enter your passcode and then press #. You will now be at the Voice Messaging Main Menu.

Leaving Messages for Other Users

During greeting:

Interrupt the greeting and start recording a voice message.

Transfer out of greeting to Voice Portal password prompt.

Transfer out of greeting to another extension.

While recording message:

Cancel recording and transfer to Voice Portal password prompt.

Cancel recording and transfer to another extension.

Stop recording and review message.

While reviewing message:

Erase message and record again.

Listen or view current message.

This sends the message (OR you could just hang up).

Set or clear the urgent indicator.

Set or clear the confidential indicator.

Cancel recording and transfer to Voice Portal password prompt.

Cancel recording and transfer to configured number.

Repeat menu.

Voice Portal Main Menu Options

Access Voice Mailbox

Change CommPilot Express profile

Record Personalized Name.

Change Call Forwarding Options

Change Passcode

Exit

Repeat menu

+ Some of these options are provided only if they have been assigned

to you.

Yealink W52P & W52H Cordless IP Phone

For more information, call us at 1-877-638-2855 or visit http://www.bullseyetelecom.com/learning-center

Call Forwarding Always

Automatically redirect all incoming calls to another number. When the service is active, a

reminder will be displayed on your phone. You can also set your phone to play a Ring

Reminder when a call is forwarded. The default setting for Call Forwarding Always is off.

To activate this feature:

1. Dial the Activation Code *72, then press Dial or .

2. At the prompt, dial the phone number where you want your calls to be directed and

press #.

3. Once the system plays a confirmation message, hang up.

To turn this feature off:

1. Dial the Deactivation Code *73, then press Dial or .

Call Forwarding Busy

Automatically redirect incoming calls to another number when your line is busy. The

default setting for Call Forwarding Busy is off.

To activate this feature:

1. Dial the Activation Code *90, then press Dial or .

2. At the prompt, dial the phone number where you want your calls to be directed and

press #.

3. Once the system plays a confirmation message, hang up.

To turn this feature off:

1. Dial the Deactivation Code *91, then press Dial or .

Call Forwarding No Answer

Automatically redirect incoming calls to another number when you do not answer your

phone after a certain number of rings. The default setting for Call Forwarding No Answer

is off. The default number of rings is 3.

To activate this feature:

1. Dial the Activation Code *92, then press Dial or .

2. At the prompt, dial the phone number where you want your calls to be directed and

press #.

3. Once the system plays a confirmation message, hang up.

To turn this feature off:

1. Dial the Deactivation Code *93, then press Dial or .

Call Forward Not Reachable

Automatically redirect incoming calls to another number if your number is

unreachable. The default setting for Call Forwarding Not Reachable is off.

To activate this feature:

1. Dial the Activation Code *94, then press Dial or .

2. At the prompt, dial the phone number where you want your calls to be

directed and press #.

3. Once the system plays a confirmation message, hang up.

To turn this feature off:

1. Dial the Deactivation Code *95, then press Dial or .

Call Pickup

Pick up (answer) any ringing line within your Call Pickup group. If more than one

line in the Call Pickup group is ringing, the call that has been ringing the longest is

picked up.

To pickup a call:

1. Dial the Activation Code *98, which will connect you to the ringing party.

• If only one other call, the call can be retrieved if it is active, held or remotely held

Call Return

Call the last party that called you. Both answered and unanswered calls can be

returned.

To return a call:

1. Without picking up the handset, dial the Activation Code *69, then press Dial or

. The last calling party will be called as if you dialed the number directly.

Note: can only return calls to numbers that are acceptable to your Outgoing

Direct Voice Mail Transfer

Transfer a caller on hold to your voice mail or someone else’s voicemail.

To activate this feature:

1. While on a call, press the Transfer soft key, then dial the Activation Code *55.

An announcement will play explaining how to transfer the held caller to your

voice mailbox (or anyone else’s voice mailbox).

2. To transfer to your own VM, press #.

-or-

To transfer to another user’s VM, dial the user’s extension and hit #. The call is

released from initiator’s handset and the person transferred to will get VM.

Yealink W52P & W52H Cordless IP Phone

For more information, call us at 1-877-638-2855 or visit http://www.bullseyetelecom.com/learning-center

Call Park / Directed Call Park

Place a call on hold with the intent of retrieving it from another extension. The call can be

parked on your own extension or another within your group (groups are determined by

your administrator). While parked, the parked party hears audio on hold (if it is

configured). You can only park one call at a time against any single user extension.

When you park a call, a recall timer is started (45 seconds by default). If the timer expires

before the parked call is retrieved and your phone is idle, the call will appear as a held call

and your phone will ring. If the timer expires before the parked call is retrieved and your

phone is not idle, the timer is restarted for 10 seconds and the call remains parked. This

process will repeat until the parked call is retrieved or the parked call hangs up.

Note: You can only have one other active call when you try to park a call.

To park a call:

1. While on a call, press the Transfer key (or flash hook) and then dial the Call Park

Activation Code *68.

2. After the prompt, enter # to transfer the call to your own VM.

-or-

Enter the number you would like to park the call against. The call will be parked.

If no number is entered and you hang up immediately after dialing the Activation Code,

the call is parked against your line.

3. Once the call is parked against an available user, the service updates your display with

the extension where the call is parked.

Call Park Retrieve

Retrieve a call that has been parked.

To retrieve a parked call:

1. Dial Activation Code *88 , then press Dial or .

2. After the prompt, enter the number where the call to be retrieved is currently parked.

3. You will be reconnected to the parked party.

Note: If no numbers are dialed after the Activation Code, you will be reconnected with the

party parked against your line.

Speed Dial 100

Assign a two-digit code to a frequently dialed phone number. Quickly and easily

place a call by dialing the code, instead of the entire number. Two-digit codes that

are Feature Access Codes cannot be used.

Note: You can associate to 2 to 30 numeric digits, including x11 emergency and repair

call numbers. You can also associate to Feature Access Codes or even multiple

chained Feature Access Codes.

To assign a two-digit code:

1. Without picking up the handset, dial the Activation Code *75, then press Dial or

. You will hear the recall dial tone (three quick beeps and then a dial tone).

2. Dial the two-digit code to be created or modified, followed by the digits to be

associated with the code. End the programming by pressing #.

3. A confirmation message will play, and the speed dial number is programmed.

To use a two-digit speed dial:

1. Dial # followed by the two-digit code.

Group Paging/Push to Talk

This service allows you to call another user or group and have the call answered

automatically, either as a one-way call, or a two-way call. Also allows you to page a

group.

1. Pick up the handset and dial Activation Code *50. You will hear the recall dial

tone (three quick beeps and then a dial tone).

2. Dial the extension you wish to page and press #.

3. Speak into the handset. When done paging, hang up.

Voice Mail Waiting Indicator

Clears the audible (and visible for some devices) message waiting indicator on your

phone.

To clear the Waiting Indicator:

1. Without picking up the handset, dial the Activation Code *99, then press Dial or

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