ZKTeco ZKAIO1000W Bedienungsanleitung

ZKAIO4000W User Manual

Thank you for choosing our product. Please read the instructions carefully

before operation. Follow these instructions to ensure that the product is

functioning properly. The images shown in this manual are for illustrative

purposes only.

For further details, please visit our Company’s website

www.zkteco.com.

User Manual

ZKAIO1000W

Date: August 2022

Doc Version: 1.0

English

ZKAIO4000W User Manual

Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any

way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or

"ZKTeco").

Trademark

is the registered trademark of ZKTeco. Other trademarks involved in this manual are owned

by their respective owners.

Disclaimer

This manual contains information on the operation and maintenance of the ZKTeco equipment. The

the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third

party without express written permission of ZKTeco.

The contents of this manual must be read as a whole before starting the operation and maintenance of

the supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please

contact ZKTeco before starting the operation and maintenance of the said equipment.

It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and

maintenance personnel are fully familiar with the design and that the said personnel have received

thorough training in operating and maintaining the machine/unit/equipment. It is further essential for

the safe operation of the machine/unit/equipment that personnel has read, understood and followed the

safety instructions contained in the manual.

In case of any conflict between terms and conditions of this manual and the contract specifications,

drawings, instruction sheets or any other contract-related documents, the contract

conditions/documents shall prevail. The contract specific conditions/documents shall apply in priority.

ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information

contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty

of any kind, including, without limitation, any warranty of design, merchantability or fitness for a

particular purpose.

ZKTeco does not assume responsibility for any errors or omissions in the information or documents which

are referenced by or linked to this manual. The entire risk as to the results and performance obtained from

using the information is assumed by the user.

ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,

special, or exemplary damages, including, without limitation, loss of business, loss of profits, business

interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or

relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been

advised of the possibility of such damages.

ZKAIO4000W User Manual

This manual and the information contained therein may include technical, other inaccuracies or

typographical errors. ZKTeco periodically changes the information herein which will be incorporated into

new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the

information contained in the manual from time to time in the form of circulars, letters, notes, etc. for

better operation and safety of the machine/unit/equipment. The said additions or amendments are

meant for improvement /better operations of the machine/unit/equipment and such amendments shall

not give any right to claim any compensation or damages under any circumstances.

ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any

non-compliance of the instructions contained in this manual (ii) in case of operation of the

machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in

conditions different from the prescribed conditions of the manual.

The product will be updated from time to time without prior notice. The latest operation procedures and

relevant documents are available on http://www.zkteco.com

If there is any issue related to the product, please contact us.

ZKTeco Headquarters

Address ZKTeco Industrial Park, No. 32, Industrial Road,

Tangxia Town, Dongguan, China.

Phone +86 769 - 82109991

Fax +86 755 - 89602394

For business related queries, please write to us at: sales@zkteco.com.

To know more about our global branches, visit www.zkteco.com.

ZKAIO4000W User Manual

About the Company

ZKTeco is one of the world’s largest manufacturers of RFID and Biometric (Fingerprint, Facial, Finger-vein)

readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition

Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and

Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security

solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art

700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,

component assembly, and logistics/shipping, all under one roof.

The founders of ZKTeco have been determined for independent research and development of biometric

verification procedures and the productization of biometric verification SDK, which was initially widely

applied in PC security and identity authentication fields. With the continuous enhancement of the

development and plenty of market applications, the team has gradually constructed an identity

authentication ecosystem and smart security ecosystem, which are based on biometric verification

techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was

officially established in 2007 and now has been one of the globally leading enterprises in the biometric

verification industry owning various patents and being selected as the National High-tech Enterprise for 6

consecutive years. Its products are protected by intellectual property rights.

About the Manual

This manual is suitable for the Android POS series. The contents and version of the manual are subject to

change without notice.

Safety Statement

The contents of this manual only apply to this device, all contents have been validated and reviewed. The

contents are subject to change without notice. This product comply with GB4943.1-2011;GB9254-2008.

Warranty Statement

The device must be opened by the original factory person or qualified service person. Avoid modifying,

installing, or repairing this product yourself. The warranty will be instantly invalidated by improper use.

ZKAIO4000W User Manual

Document Conventions

Conventions used in this manual are listed below:

GUI Conventions

For Software

Convention Description

Bold font Used to identify software interface names e.g., OK, Confirm, Cancel.

> Multi-level menus are separated by these brackets. For example, File > Create >

Folder.

For Device

Convention Description

< > Button or key names for devices. For example, press <OK>.

[ ]

Window names, menu items, data table, and field names are inside square

brackets. For example, pop up the [New User] window.

/ Multi-

level menus are separated by forwarding slashes. For example,

[File/Create/Folder].

Symbols

Convention Description

This represents a note that needs to pay more attention to.

The general information which helps in performing the operations faster.

The information which is significant.

Care taken to avoid danger or mistakes.

The statement or event that warns of something or that serves as a cautionary

example.

ZKAIO4000W User Manual

TABLE OF CONTENTS

SAFETY INSTRUCTIONS .............................................................................................................................. 6

1OVERVIEW............................................................................................................................................ 7

2PACKING LIST....................................................................................................................................... 7

3SYSTEM VIEW....................................................................................................................................... 8

3.1 SPECIFICATIONS ............................................................................................................................................... 8

3.2 BUTTON AND INTERFACE .................................................................................................................................. 9

3.2.1 INDICATOR AND BUTTONS .......................................................................................................................................................................... 9

3.2.2 HOST CONTROL BUTTON ............................................................................................................................................................................ 9

3.2.3HOST INTERFACE ..........................................................................................................................................................................................10

3.2.4 CASH DRAWER INTERFACE........................................................................................................................................................................10

3.3 MOTHERBOARD AND CONNECTORS ................................................................................................................ 11

3.3.1 MOTHERBOARD AND CONNECTOR OF ZKAIO1000W ...................................................................................................................11

3.4 MEDIA LOADING ............................................................................................................................................12

3.5 POWER CABLE CONNECTION ...........................................................................................................................13

4TROUBLESHOOTING.......................................................................................................................... 15

5MAINTENANCE .................................................................................................................................. 15

6LCD SURFACE CLEANING .................................................................................................................. 16

7CE NOTICE .......................................................................................................................................... 17

8FCC NOTICE........................................................................................................................................ 17

9WEEE NOTICE..................................................................................................................................... 17

ZKAIO4000W User Manual

Safety Instructions

1. Please avoid ratio interference.

2. Please use original accessories and spare parts provided by our factory. Also avoid using unallowable

improper spare parts may cause damage and malfunction.

3. The two-pole plug used in this product has a ground connection.

4. Please make sure your the outlet voltage of board and the voltage product needs are the same.

5. Make sure the product, power and paper roll in a dry and cool place, avoid of direct sunlight and high

temperature.

6. Make sure all the ports are connected correctly.

7. Please keep your communication device and the printer in the same LAN.

8. The product should be place horizontally.

9. Please make sure turn off before you do the cleaning.

10. Protect the power cable and the power-supply device, avoid damage and life-unsafety.

11. Make sure you turn off the printer before the replacement.

12. In these situation, quickly cut off the power:

1) Power cable has been damaged.

2) Liquid has been pulled on the interface.

3) Strongly impact.

ZKAIO4000W User Manual

1Overview

This document describes the functionalities of ZKAIO1000W. It is a new generation Point-of-Sales device

which facilitates hassle-free transactions. It has a modular design with aluminium alloy material. It

supports table stand and standard VESA mount, and thus enabling user-friendly transactions.

2Packing List

Cash Register ×1 User Manual ×1

Power Adapter ×1 Power Cable ×1

ZKAIO4000W User Manual

3System View

3.1 Specifications

Main Board

CPU ARM Cortex-A53

RAM

2GB

OS Android 6.0/ Linux

Display

Type 11.6’ TFT LCD

Resolution 1366x768 Pixel

Touch Screen

Multi-point projected capacitive touch screen

Memory

Internal Memory 8GB Flash Memory (Optional 16GB）

External I/O Ports

Serial Port 1 ×RS232

USB Port 2 ×USB 2.0

OTG Port 1 ×micro USB 2.0

LAN Port 1 ×RJ-45 (10 / 100M)

Cash Drawer 1 ×RJ-11 (12 V)

Peripherals

Built-in Printer

58mm thermal printer with 90mm/s Speed

Wifi Support 802.11 b / g/ n

Speaker

Others

Power Supply 12V adaptor

Wall-hanging

VESA stand

Color Black/White

Dimension（L*W*H）298*242*327(mm)

ZKAIO4000W User Manual

3.2 Button and Interface

3.2.1 Indicator and Buttons

3.2.2 Host Control Button

Indicator and button Description

Power Indicator

When power is ON, blue light shows power status.

Error Indicator

Red light flashes, when errors occurs.

Paper Out Indicator Red light flashes, when out of paper.

Feed Button Paper feed operation.

Switch ON-OFF Control the power of the printer

Cover-open Button To open the cover and change the paper roll.

Power Button

To control the host of the cash register.

Back Button Return to previous menu.

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