ZyXEL Communications NBG4604 Bedienungsanleitung

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

Internet User Guide

For the Zyxel NBG4604 routers

234

LAN4POWER LAN3 LAN2 LAN1 WAN RESET WPS

seethelight.co.uk 02921 678 544/[email protected].uk

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

Contents Page

1. Introduction and Your Fibre Equipment 3

2. Setting up your internet connection 6

2.1 A Wired Connection 7

2.2. A Wireless Connection 7

2.3 A wired connection using the patch panel (using your house’s internal wiring) 8

3. About Your Router 10

4. Connecting to Wireless Networks 12

4.1 Windows Vista 12

4.2 Windows XP 13

4.3 MAC OS X-version 10.4 13

4.4 Windows 7 14

4.5 Windows 8 14

4.6 OSX Lion/Mountain Lion 15

5. Internet Troubleshooting 16

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

Please note: This guide is for Zyxel NBG4604 routers only.

This is ﬁbre: this is the future

Welcome to the next-generation of communications: future-proof, cutting-edge technology that allows for

more entertainment, a richer experience and super-fast downloads. Seethelight deliver high-speed internet

via ﬁbre optics that makes hi-tech applications, home working and video conferencing a reality.

Brace yourself – the broadband you’ve used in the past doesn’t compare to ﬁbre’s stunning connectivity. It’s

worth looking out for the little dierences from traditional data services – but don’t worry, we’ll be covering

them in the next few pages.

Please ensure that you read this guide carefully to help you get the best out of your seethelight services.

Because seethelight use ﬁbre to bring you high-speed internet, we use some equipment that you may not be

familiar with. This next section will give you a quick overview of this equipment.

Your home will have either of these two set-ups:

1. Introduction and Your Fibre Equipment

Battery

Back-Up

ONT

Patch

Panel

Telephone

Adaptor

Conﬁguration A: Patch panel linked to internal wiring to enable internet service in multiple rooms.*

*Exact layout of equipment may vary. Your internal wiring is the responsibility of the house owner/landlord.

To resolve an internal wiring problem please contact a qualiﬁed electrician.

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

Battery

Back-Up

ONT

Telephone

Adaptor

Conﬁguration B: The same as A but without a patch panel.* *Exact layout of equipment may vary.

FYI:

Fibre is short for ‘ﬁbre optics’. Fibre optics are small glass threads through which light is

passed. Internet and voice data is converted from electrical impulses into light, passed down

the ﬁbre as light, then converted back into electrical impulses.

This allows data to ﬂow up and down the ﬁbre.

Your Fibre Equipment continued...

Battery Back-Up

This useful piece of kit provides back-up battery power, so if the mains power fails, you will still be able to

make telephone calls for up to eight hours. Please note that Internet services are not supported when your

ONT is running on battery back-up power.

Patch Panel

This can be used to distribute data services throughout the home via internal cabling. Using the patch

cables between the socket and the ONT, you can deliver services wherever they are needed in the home

(for more on this see 2.3 A ‘wired’ connection using the patch panel )

Telephony Master Socket and Telephone Adaptor

Applicable for voice services. Please see Telephone User Guide for more information.

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

Your Fibre Equipment continued...

ONT (Optical Network Terminal)

This is where the light that passes through the ﬁbre optics on the seethelight network is converted into

electrical signals for use by your telephone or computer. The ONT is typically located in an under stairs

cupboard (though this may vary from house to house). It has two or four internet and two telephony ports

situated on the underside.

Note: Make sure your ONT’s power supply is plugged-in and switched on or you will not have a connection to

the seethelight network for both telephony and internet.

The ONT has several lights located on it, which tell you its status. These lights can be useful to help you

troubleshoot any problems with your connection. The table below describes the lights which may indicate

a problem with your connection.

Please note, the lights may vary between dierent versions of the ONT.

Light name Colour Meaning

EQPT O No power*

Green OK

MGMT O No power*

Green OK

Red, Amber or Flashing No connection*

Power Green Power OK

O No power*

PON Green Connection OK

Red No connection**

WAN Green Connection OK

Red No connection**

LOS Red No connection**

Action

*Check power and other cables are properly connected

** Check that there are no bends in the ﬁbre connection

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

2. Setting up your internet connection

Make sure you have all of the following pieces of equipment before setting up your internet connection.

Network Ethernet cable

(colour may vary)

Wireless Zyxel Router

Router Power Supply ONT

Your set-up options:

1. A ‘wired’ connection

Internet speeds slow down over wireless connections, so for the best download & upload speeds, use wired.

2. A ‘wireless’ connection

If you have a PC/laptop (made in the last six years), or Apple Mac then you will be ready to go, as it will be

‘wireless enabled’ as standard. If your computer isn’t ‘wireless enabled’, you’ll need the following equipment:

For laptop: Wireless USB adaptor or wireless PCMCIA card

For PC: Wireless USB adaptor or wireless network card

3. A ‘wired’ connection using your house’s internal wiring

Using the patch-panel, you can deliver services wherever they are needed in the home

And remember:

Follow these instructions closely and don’t attempt to disassemble any of your seethelight equipment

Don’t turn on your power supply until you’re sure everything is connected correctly

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

LAN4POWER LAN3 LAN2 LAN1 WAN RESET WPS

LAN

PORT

(1-4)

INTERNET

PORT 1

BLUE

WAN PORT

INTERNET

PORT

2.1 A ‘Wired’ Connection

2.2 A ‘Wireless’ Connection

LAN4POWER LAN3 LAN2 LAN1 WAN RESET WPS

INTERNET

PORT 1

BLUE

WAN PORT

Insert an Ethernet

cable into internet

port 1 of the ONT

Take the other end of

the cable and insert

into the Blue WAN

port of your router

Take another Ethernet

cable and insert into

any of the routers LAN

ports (1-4)

Take the other end of

the cable and insert into

the internet port of your

internet enabled device

You will now be able

to ﬁnd the wireless

network and connect. For

information on how to do

this, see 6. Connecting to

Wireless Networks.

Insert an Ethernet

cable into internet

port 1 of the ONT

Take the other end of

the cable and insert

into the Blue WAN

port of your router

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

2.3 A ‘wired’ connection using the patch panel (Using your house’s internal wiring)

LAN4POWER LAN3 LAN2 LAN1 WAN RESET WPS

INTERNET

PORT 1

BLUE

WAN PORT

LAN

PORT

(1-4)

INTERNET

PORT

Take another Ethernet

cable and plug one end

into any of your rout-

er’s LAN ports (1-4)

and the other end into

the relevant port of the

patch panel associated

with the room where

you would like services

provided.

With the other end of this

cable, connect to your PC/

Internet enabled device

through its internet port.

Use another Ethernet cable

and take one end and plug

into a wall socket in the

relevant room that your

internet service has been

enabled to.

Insert an Ethernet

cable into internet

port 1 of the ONT

Take the other end of

the cable and insert

into the Blue WAN

port of your router

Internal

Wiring

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

Note: You can enable your internet service to more rooms by adding additional Ethernet cabled connections

between your router and your patch panel as shown in the diagram below:

A ‘wired’ connection using the patch panel (Using your house’s internal wiring)

continued...

LAN4POWER LAN3 LAN2 LAN1 WAN RESET WPS

INTERNET

PORT 1

BLUE

WAN PORT

INTERNET

PORT

INTERNET

PORT

LAN

PORTS

(1-4)

Internal

Wiring

Internal

Wiring

Internet User Guide, Zxyel NBG4604 Last amended: 10/10/2014

3. About your Router

On the top of your router, you will ﬁnd a number of status LEDs that indicate the status of the device. These

lights can be useful to help you troubleshoot any problems with your connection.

LED COLOUR STATUS DESCRIPTION

POWER Green On The NBG4604 is receiving power and functioning properly.

O The NBG4604 is not receiving power.

WLAN Green On The NBG4604 is ready, but is not sending/receiving data through

the wireless LAN.

Blinking The NBG4604 is sending/receiving data through the wireless

LAN.

The NBG4604 is negotiating a WPS connection with a wireless

client.

O The wireless LAN is not ready or has failed.

WPS Green On The NBG4604 is ready, but is not sending/receiving data through

the WPS connection.

Blinking The NBG4604 is sending/receiving data through the WPS

connection.

O The WPS connection not ready or has failed.

WAN Green On The NBG4604 has a successful 10/100/1000 MB WAN

connection.

Blinking The NBG4604 is sending/receiving data through the WAN.

O The WAN connection is not ready, or has failed.

LAN 1-4 Green On The NBG4604 has a successful 10/100/1000 MB Ethernet

connection.

Blinking The NBG4604 is sending/receiving data through the LAN.

O The LAN is not connected.

WPS

Button

Press this button for 1 second to set up a wireless connection via WiFi Protected Setup

with another WPS-enabled client. You must press the WPS button on the client side

within 120 seconds for a successful connection.

3.1 Conﬁguring your router

Note: If you plan to connect your computer via a wireless connection then please conﬁgure your computer as

described in 6. Connecting to wireless networks and then continue with this section.

Your router is shipped pre-conﬁgured and is ready to be connected to the network. If you do need to login to

your router, then enter http://192.168.1.254 into your web browser and when promoted, enter the username

admin and the password quick.

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