A.O. Smith HSE-HAS Bedienungsanleitung

User Guide

Water Heater

HSE-HAS/HSE-HAS-PLUS

15, 25, 35 and 50 Litres

Superior quality.

Wired remote control.

EXPERT SERVICE

Monday to Friday: 9 a.m. to 8 p.m.

Saturday & Sunday: 9 a.m. to 6 p.m.

# For calls registered at A. O. Smith Call Centre before 4 p.m. only.

Available only in selected cities. For more details, please call our

1800-103-2468/1860-500-2468 or log on to www.aosmithindia.com

1800-103-2468/

1860-500-2468

+91 99410 32468 (Send SMS) or

[email protected]

*Remote Control

*Applicable only for HSE-HAS-PLUS models

Congratulations!

And welcome to the A. O. Smith family.

We would like to thank you for the trust you have shown in choosing an A. O. Smith Water Heater. You

can be sure it will live up to your expectations. Thousands of delighted users all over the world trust

A. O. Smith Water Heaters for their families. This user guide will introduce you to your Water Heater.

Follow the instructions carefully and look forward to enjoying long years of trouble-free service.

A. O. Smith is a company known for its innovative technologies and energy-ecient solutions. Ours are

the only Water Heaters with the Blue Diamond®Glass Lining for the inner tank. This cutting-edge

technology prevents sediment and scaling, ghts corrosion and extends the life of your Water Heater.

Our customer-centric approach manifests itself in many other ways too. If you need any information or

assistance with your Water Heater, just call us from any phone, anywhere in the country to our

Customer Care No. 1800-103-2468/1860-500-2468.

Factory Address:

A. O. Smith India Water Products Private Limited

(formerly known as A. O. Smith India Water Heating Private Limited)

Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk,

Ramanagara District, Karnataka – 562 112, India.

CIN: U31909KA2006PTC040282

A. O. Smith India Water Products Private Limited was established in 2006. Since then, the A. O. Smith

team has conducted numerous focus group studies and spent endless research hours determining

what India wanted in a Water Heater. Backed by 75 years of proven technological advances, A. O. Smith

India has created a stylish design with features demanded by the Indian consumer.

The A. O. Smith plant with manufacturing facilities spread over 76,000 sq. ft. is located on 20 acres, just

outside Bengaluru, in the KIADB Industrial Area, Harohalli. The India operations is the 16th A. O. Smith

manufacturing facility worldwide. In 2013, additional 150,000 sq. ft. was added in Bengaluru factory.

A. O. Smith's India plant has extensive engineering and technical resources and has the latest

technologies incorporated. A. O. Smith is the rst manufacturer to invest in and produce glass-lined

Water Heaters in India.

Today, A. O. Smith Corporation is one of the largest Water Heater manufacturers in the world and is a

global leader in innovative technology and energy-ecient solutions.

About A. O. Smith

Contents

What's in the box?

User Guide

HSE-HAS and HSE-HAS-PLUS models

USER GUIDE

Wall Mounting

Accessories

Electric Water

Heater with Wired

Remote Control

Remote

Accessories

Read Before Operation......................................................................................... 1

General ........................................................................................................................ 2

Specications............................................................................................................ 3

Key Features.............................................................................................................. 5

Safety Precautions.................................................................................................. 6

Installation................................................................................................................. 6

Conversion from Wall Mounting Installation to Floor Mounting....... 9

Connecting Multi-function Safety Valve....................................................... 10

Connecting to Water Supply.............................................................................. 12

Operation ................................................................................................................... 14

Troubleshooting...................................................................................................... 20

Circuit Diagram........................................................................................................ 22

Warranty ..................................................................................................................... 23

Jurisdiction ................................................................................................................ 24

Expert Company Service...................................................................................... 24

Service and Maintenance .................................................................................... 26

On Receipt

It is our policy to promote safe delivery of all orders. This product shipment has been thoroughly

checked, packed and quality certied before leaving our factory.

Visible Loss or Damage

If any of the goods called for on the bill of lading or express receipt are damaged or the quantity is

short, do not accept them until the freight or express delivery agent makes an appropriate notation

on your freight bill or receipt.

Concealed Loss or Damage

When a shipment has been delivered to you in apparent good condition, but upon opening the

packaging if any loss or damage has taken place while in transit, inform the carrier’s agent/

A. O. Smith representative immediately.

About this manual

This manual is a guide to good practice for operating and periodic maintenance of the

A. O. Smith HSE-HAS/HSE-HAS-PLUS Water Heater.

Do not operate the Water Heater before reading the user manual.

Please follow instructions in this manual to ensure personal safety and proper operation of this

product. Always install, operate, inspect and maintain this product in accordance with all applicable

standards. Please store this user manual carefully for any future reference.

Read Before Operation

General

Indicates an imminently hazardous situation which, if not avoided, will result

in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result

in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in

minor or moderate injury or property damage.

This is the safety alert symbol. This symbol alerts you to potential hazards that

can hurt you and others. All safety messages will follow the safety alert

symbol and either the word“DANGER” or “WARNING”.

DANGER

WARNING

CAUTION

These instructions have been written as a guide for the proper installation and operation of your

Water Heater. A. O. Smith will not accept any liability where these instructions have not been

followed. However, for your safety and to avoid damage caused by improper installation, it is

recommended that Water Heater must be installed by an Authorised Service Technician.

Before proceeding with the installation instructions:

1. Inspect the Water Heater and its component parts for possible damage. Do Not install or

attempt to repair any damaged component parts. If you detect any damage in the Water

Heater, please contact the dealer where the Water Heater was purchased or call A. O. Smith

Customer Care Centre.

2. Verify that the voltage being supplied corresponds to that which is marked on the Water

Heater manual.

Important

DO NOT use this Water Heater if any part has been under water. Immediately contact A. O. Smith

Service personnel to inspect the Water Heater and replace any part of the control system which

has been under water. Failure to follow this instruction can result in property damage, serious

injury or death.

WARNING

Safety

Your safety and the safety of your loved ones is paramount. There are several safety-related messages

in this manual, which have been provided during various steps such as the installation, operation and

maintenance of your HSE-HAS/HSE-HAS-PLUS Water Heater. These messages point out potential

hazards and also educate on how to reduce any potential risks. Please always read and follow all

safety messages as provided in this user manual.

Specications

Note: The above conguration is also available in LHS models

Model 15 Ltrs 25 Ltrs 35 Ltrs 50 Ltrs

A [mm] 320 320 395 395

B [mm] 604 804 810 1015

C [mm] 100 100 100 100

Model 15 Ltrs 25 Ltrs 35 Ltrs 50 Ltrs

D [mm] 126 126 149 149

E [mm] 180 380 260 380

F [mm] 334 334 409 409

Dimensions

*The set temperature may vary ± 5 °C.

Note: The above conguration is also available in LHS models.

Model

HSE-HAS HSE-HAS HSE-HAS HSE-HAS

HSE-HAS- HSE-HAS- HSE-HAS- HSE-HAS-

PLUS PLUS PLUS PLUS

Volume [L] 15 25 35 50

Power [W] HSE-HAS 2000

HSE-HAS-PLUS 2000 3000

Voltage/Frequency [V/Hz] 230~/50

Actual Stdg. Loss HSE-HAS 0.507 0.618 0.631 0.742

[kWh/24h/45°C di.] HSE-HAS-PLUS 0.558 0.680 0.706 0.816

Reheating Time for HSE-HAS 20 30 38 54

35°C rise [in min.] HSE-HAS-PLUS 20 30 24 35

Temperature range [°C] 25-75*

Rated water pressure N/cm2 80

Water head (metres) 80

Inlet/Outlet connections [inch] ½ BSP

Net Weight (kgs) 12 18 21 26

Note: Actual product may vary from the image shown.

ØA

Front view

Rear view

Right view

D E

ØA

Front view

Rear view

Right view

Right Hand Side Inlet Outlet Models Left Hand Side Inlet Outlet Models

Figure 1

Part Description Model

1 Cold water inlet pipe with diuser All Models

2 Hot water outlet pipe All Models

3 Multi-function Safety valve All Models

4 Temperature Control Knob HSE-HAS models

4A Wired Remote Control HSE-HAS-PLUS models

5 Thermostat HSE-HAS models

5A Thermistor HSE-HAS-PLUS models

6 Blue sticker All Models

7 Red sticker All Models

8 Anode All Models

9 Heating Element All Models

10 Thermal Cut-out All Models

11 Installation Bracket All Models

Figure 2

Note: The above image shown is Right Hand Side model.

Without Service CoverWith Service Cover

Key Features

Note: A. O. Smith reserves the right to amend or modify the specications and features at any

time, as and when required without any prior notication.

Adjustable Thermostat:

Sets the temperature between

25ºC to 75ºC. (HSE-HAS)

Heating Element:

More ecient glass

coated Heating Element.

Insulation:

Better insulation with

Advanced Injected PUF.

Blue Diamond® Glass-Lining:

Protects inner tank from

corrosion.

LED Display Board:

Indicates the water temperature,

energy consumed and error

messages if there is a failure.

Digital Temperature Setting:

Sets the temperature between

25ºC to 75ºC.

Wired Remote Control:

Controls Water Heater functions

and diagnoses certain fault

conditions.

Energy Meter:

Displays total energy

consumption.

Express Heat:

Provides 33% faster heating

than 2 kW Water Heaters

(For HSE-HAS-PLUS 35 and

50 Litres)

Key Feature for HSE-HAS and HSE-HAS-PLUS

Other Feature for HSE-HAS-PLUS

* As compared to a regular 2 kW Water Heater

During Installation

Do not install the Water Heater where there is

direct sunlight or rain. It has to be installed

indoor only.

Do not install the Water Heater where water

splashes on the Water Heater.

Figure 3 Figure 4

CAUTION

Before installing, ensure that the following tools are available:

Figure 5

Tools Required

Hammer

Bubble Level Indicator Measuring Tape Impact

Drill Tool

Adjustable

Wrench

Teon Tape Ruler

CAUTION

Safety Precautions

Installation

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