A.O. Smith HSE-SAS Bedienungsanleitung

Size: 210mm (H) x 148mm (W)

Part No.: 322858-000_R0

Approved on: 30-05-2012

Part No.: 322858-000_R1

Revised on:19-04-2013

Revision: All the logo with ® has been changed.

In front page Service Logo add.

In page 12 Guaranteed Service add.

In page 14 Kolkata address & Service

detail add.

User Guide

* Conditions Apply

Water Heater

HSE-SAS 6, 10, 15, 25 Litres

Fit it &

Forget it

Blue Diamond glass lined

tank. Maximum protection

against hard water and

corrosion.

Get the best quality that

ensures you have a water

heater that works in

Indian water conditions.

Guaranteed* A. O. Smith

Service within 24 hours.

Call: 1.800.103.2468

ADVANCED

TECHNOLOGY

SUPERIOR QUALITY EXPERT SERVICE

BEE 4 star rating. Saves

time, saves energy, saves

money.

ENERGY SAVING

Made in India’s most

modern and advanced

water heater factory.

MADE BETTER

Why people prefer an A. O. Smith water heater...

Congratulations!

And welcome to the A. O. Smith family.

We would like to thank you for the trust you have shown in choosing an A. O. Smith water

heater. You can be sure it will live up to your expectations. Thousands of delighted users all over

the world trust A. O. Smith water heaters for their families. This user guide will introduce you

to your water heater. Follow the instructions carefully and look forward to enjoying long years

of trouble-free service.

A. O. Smith is a company known for its innovative technologies and energy-efficient solutions.

Ours are the only water heaters with the Blue Diamond Glass lining for the inner container of

the water heater. This cutting edge technology prevents sediment and scaling, fights corrosion

and extends the life of your water heater. We also offer you an exciting range of colour options

for the front panel of your water heater. Choose the one that matches your bathroom décor

best.

Our customer-centric approach manifests itself in many other ways too. If you need any

information or assistance with your water heater, just call us from any phone, anywhere in the

country to our Toll Free Customer Care No. 1.800.103.2468.

Factory Address:

A. O. Smith India Water Heating Private Limited

Plot No. 300, Phase-2, KIADB Industrial Area, Harohalli, Kanakapura Taluk,

Ramanagara District - 562 112, Karnataka, India.

About A. O. Smith

A. O. Smith India Water Heating Private Limited was established in 2006. Since then, the

A. O. Smith team has conducted numerous focus group studies and spent endless research

hours determining what India wanted in a water heater. Backed by 75 years of proven

technological advances, A. O. Smith India has created a stylish design with features demanded

by the Indian consumer.

The A. O. Smith plant with manufacturing facilities spread over 76,000 sq.ft. is located on

20 acres, just outside Bengaluru, in the KIADB Industrial Area, Harohalli. The India operations

is the 16 A. O. Smith manufacturing facility worldwide. A. O. Smith's India plant has extensive

engineering and technical resources and has the latest technologies incorporated. A. O. Smith

is the first manufacturer to invest in and produce glass lined water heaters in India.

Today, A. O. Smith Corporation is one of the largest water heater manufacturers in the world

and is a global leader in innovative technology and energy efficient solutions.

Contents

Specifications ......................................................................................... 1

Key Features ........................................................................................... 2

Installation.............................................................................................. 3

Directions for use ................................................................................... 5

A. O. Smith ColourMatch System ........................................................ 6

Changing the Decorative Front Panel ................................................... 6

Troubleshooting ..................................................................................... 7

Circuit Diagram ...................................................................................... 7

Warranty ................................................................................................. 8

Jurisdiction ............................................................................................. 9

Guaranteed Service ................................................................................ 9

Warranty Card ...................................................................................... 10

Service and Maintenance..................................................................... 11

What's in the box?

Electric

Water Heater

Wall Mounting

Accessories

Discharge Tube

User Guide

* Conditions Apply

Water Heater

HSE-SAS 6, 10, 15, 25 Litres

Fit it &

orget it

Blue Diamond glass lined

tank. Maximum protection

against hard water and

corrosion.

Get the best quality that

ensures you have a water

heater that works in

Indian water conditions.

Guaranteed* A. O. Smith

Service within 24 hours.

Call: 1.800.103.2468

ADVANCED

TECHNOLOGY

SUPERIOR QUALITY EXPERT SERVICE

BEE 4 star rating. Saves

time, saves energy, saves

money.

ENERGY SAVING

Made in India’s most

modern and advanced

water heater factory.

MADE BETTER

Why people prefer an A. O. Smith water heater...

Specifications

Dimensions

Model HSE-SAS HSE-SAS HSE-SAS HSE-SAS

-006 -010 -015 -025

A [mm] 317 373 373 444

B1 [mm] 317 373 373 444

B2 [mm] 348 405 405 483

C [mm] 258 277 348 383

Caution: *Safety valve has been factory fit with the water heater and set at 0.8 MPa

(8 Bar) rated pressure.

Warning: Do not tamper or detach the safety valve from the water heater.

Model HSE-SAS HSE-SAS HSE-SAS HSE-SAS

-006 -010 -015 -025

Volume [L] 6 10 15 25

Power [W] 2000 2000 2000 2000

Voltage/Frequency [V/Hz] ~230/50 ~230/50 ~230/50 ~230/50

Actual Stdg. Loss [kWh/24h/45°C diff.] 0.412 0.515 0.592 0.721

Max. Stdg. Loss [kWh/24h/45 C diff.]

[as per IS 2082:1993 amended in 2002] 0.792 0.990 1.138 1.386

Reheating Time for 35°C rise [in min] 6 11 18 29

Temperature range [°C] 25-75 25-75 25-75 25-75

N/cm 80 80 80 80

Water head (metres) 80 80 80 80

Inlet/Outlet connections [Inch] ½ ½ ½ ½

Rated water

pressure

1 Outlet

2 Inlet

3 Safety Valve*

4 Temperature Control Knob

5 Decorative Front Panel

6 Front Jacket

7 Back Jacket

8 Anode

9 Heating Element

10 Tank

11 Installation Bracket

12 PU Insulation

13 Thermal Cutout

Part Descriptors

Key Features

Note: A. O. Smith reserves the right to amend or modify the specifications and features at

any time, as and when required without any prior notification.

Blue Diamond technology increases the life of the inner tank. The lining is

stronger and more corrosion resistant than any other in the industry.

Blue Diamond Glass Lining

Anode Rod

The safety valve is designed to automatically relieve and discharge water in case

the pressure overshoots the preset limits.

Safety Valve

If the water temperature exceeds the highest preset level, the breaker rapidly

cuts off the live line and the neutral line simultaneously to assure safety.

Thermal Cutout

Temperature Control Knob

The temperature control knob allows you to set the temperature precisely

between 25°C to 75°C .

The tank has an anode rod which has stainless steel core that is designed to

protect the tank from corrosive elements. The anode rod uses a special cathodic

action to fight these elements and thus prolong the life of the water heater.

Installation

Mounting

Fig. 1 Position for installation Fig. 2 Wall mounting bracket

1. Make sure that the wall can withstand at least twice the weight of the water heater when

completely filled with water.

2. Before locating the position for installation of the water heater, make sure that there is

sufficient clearance between the ceiling and the side wall. (Fig. 1)

3. Use a drill bit with diameter of 10mm to drill 4 holes at least 90mm deep in the wall (Fig.

3). The four holes should be aligned horizontally and vertically. The horizontal distance

between the 2 holes should be 120mm and the vertical distance should be 57mm. (Fig. 2)

4. Insert the expansion anchors into the holes. Place the wall mounting bracket over the

expansion anchors and tighten the screws on the bracket. (Fig. 3)

5. Place the water heater on wall mounting bracket (Fig. 4) using hanger hooks. Tug

downwards on the heater to ensure that the water heater is fixed steadily.

Wall

Fig. 3 Installation of wall mounting

bracket

Fig. 4 Inserting the water heater

into mounting bracket

Wall Water

Heater

Water

Heater

Wall

Water

Heater

Wall

*Flexible Hoses to be procured by the customer, not part of standard product.

Fig. 5 Installation diagram

Hot Water Tap

Cold Water Tap

Discharge Tube

*Flexible Hose

Lever

To Drain

Safety Valve

Blue Cap

Red Cap

Water heater

Ceiling Wall

1. Open a hot water faucet nearby to permit the air to escape.

2. Open the cold water inlet valve fully, filling the heater and the piping.

3. Close the hot water faucet when water flows.

4. Check all the connections to see if there is any leakage. In case of a leakage, drain the

heater completely, repair the leaking joint and then refill the heater.

Electrical Connections

The power cord and plug are connected with this water heater. Find a separate socket for

power plug and make sure the socket is in firm contact with the plug. Ensure that reliable

earthing has been done.

Caution:

• Connect the water heater using independent sockets, do not use adapters. Use

multimeter to check whether the live line and neutral line are not reverse, to ensure

complete safety.

• Before installing the water heater, confirm that the power of water heater matches

electric meter capacity and supply wire.

• The water heater should be earthed reliably. It is prohibited to connect the earth wire

to neutral wire or tap water pipe.

Attention:

• Make sure a suitable sealing tape is used for all connections to prevent leakage.

• Discharge tube should be installed downwards without any loops, folds or knots.

Ensure that the free end of the discharge tube is placed over a suitable drain and away

from the users.

• Discharge tube is provided to release the discharge from the water heater(through the

safety valve) in case excessive pressure is developed. The contents of the discharge

from the Safety valve may be hot and may cause burns to the users and damage

nearby objects if not properly routed to a drain.

• It is recommended to operate the discharge lever in the safety valve on a regular basis

to ensure that there are no blockages and also to remove any lime deposits that would

have been formed inside the water heater.

• Ensure that the water heater is in power OFF condition when the Discharge lever is

being operated. Ensure that the water is filled completely in the water heater before

switching it ON.

Water Filling

Plumbing

1. Make necessary plumbing with reference to the installation diagram. (Fig. 5)

2. A. O. Smith recommends nylon/SS braided hoses having a minimum pressure rating of

8 Bar and hoses should be compatible for hot water applications.

3. Connect the cold water pipe to the inlet [Blue Cap].

4. Connect the hot water pipe to the outlet [Red Cap].

5. Attach the discharge tube to safety valve as shown in installation diagram. (Fig. 5 & 6)

For draining water from the water heater, following steps

needs to be followed:

1. Switch off the electric supply to the water heater.

2. Open the hot water taps until the water is not hot any

more.

3. Close cold water supply.

4. Drain the water by moving the lever of safety valve in the

direction of the arrow as indicated in the diagram. (Fig. 6)

Draining

Fig. 6 Safety valve

Caution:

• Before using the water heater, make sure that it should be completely filled with water.

• Please turn off the power supply to the water heater prior to draining the water heater.

Warning: This water heater should not be operated with insufficient amount of water.

Failure to do so may result in damage to the water heater & injuries to the users. This

will also make the warranty null & void.

Caution:

• Once the mounting, plumbing, discharge tube, power connection and water filling

is completed, then only the power supply should be given.

• During repair or periodic maintenance, if necessary, the power cord or Internal

electrical wiring should be replaced by A. O. Smith Authorised service personnel only.

• It is not permitted for the power supply plug and cord to be replaced or altered by

unauthorised people or by the users themselves. This will make the warranty null and

void and may cause the water heater operation hazardous.

Directions for use

1. Switch on the water heater’s power supply.

The green indicator light glows.

2. Turn the thermostat knob clockwise for the

device to commence heating and change

the set temperature. A red light will glow.

[The set temperature increases if the

thermostat knob is turned clockwise.]

Temperature can be set in the range of

25°C to 75°C. Recommended to keep

thermostat knob notch position always in

medium or above level.

3. The red light’s switching off indicates the

heater has been heated to the set temperature.

Caution: Before using the water heater, make sure the inner tank is completely filled with

water and the power plug has been connected properly.

Fig. 7 MEDIUM

HIGH

LOW

Discharge Tube

Safety Valve

Port

A. O. Smith ColourMatch System

A. O. Smith ColourMatch System allows you to match your water heater to the colour of

your bathroom.

Please visit www.aosmithindia.com and choose your Decorative Front Panel colour options.

Call A. O. Smith Customer Care Centre [1.800.103.2468] to order the Decorative Front Panel.

Attention: The product of your choice comes with either white or ivory as a front panel of

the same colour. You have the option of changing this panel to match your

bathroom décor at a nominal cost.

Pull out the Knob

Please follow the instructions as shown in Fig. 8

Changing the Decorative Front Panel

Unscrew Remove the Decorative

Front Panel to change

Warning:

• Please ensure to switch off the power supply while changing the Decorative Front

Panel and pull out the power plug from the socket.

• An insulation layer is provided below the front panel which should not be replaced.

• While changing the front panel ensure that, none of the internal components are

damaged or removed.

Fig. 8 Removing decorative front panel

Troubleshooting

Note: Call Customer Care Centre on 1.800.103.2468

Circuit Diagram

Element

Red Red Brown

Black

Thermostat

Green/Yellow

Black

White White

Thermal cutout

Green light Red light

Problem Possible Cause(s) Solution

• Green and Red No power to heater Turn on electrical switch. Check for

light off blown fuses or tripped breaker

• No hot water Thermal cutout switch open Call Customer Care Centre

Control circuit or internal Call Customer Care Centre

wiring error

• Green light on Non-functioning Call Customer Care Centre

Red light off thermostat

• No hot water Control circuit or internal

wiring error

• Water temperature Thermostat set is too high Call Customer Care Centre

is too high

Thermal cutout trips Call Customer Care Centre

• Water heats slowly Non-functioning element Call Customer Care Centre

• Thermostat does Non-functioning Call Customer Care Centre

not shut off thermostat

Improper calibration Call Customer Care Centre

• Piping connection Connection not sealed Call plumber

leaks

• Leaky cover Tank or parts leak Shut off power immediately and

Call Customer Care Centre

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