Alcatel-Lucent 8088 Smart DeskPhone V2 Bedienungsanleitung

OXO Connect

8088 Smart DeskPhone V2

User Manual

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Introduction

Thank you for choosing an Alcatel-Lucent phone.

This document describes the services offered by the 8088 Smart DeskPhone V2 connected to an OXO

Connect or OXO Connect Evolution system.

With its touch screen and built-in interactive capabilities, the 8088 Smart DeskPhone can deliver the

comfort and convenience you are looking for.

This model offers enhanced ergonomic features for more effective communication.

The 8088 Smart DeskPhone can be provided with or without an embedded camera. The camera will be

used for future services available on the fly in a subsequent software upgrade.

The availability of some functions described in this manual may depend on the version or configuration

of your system. The label is not displayed if the corresponding feature is not configured on your

telephone system.

The labels and icons presented in this document are not contractually binding and may be modified

without prior warning. The pictures are not contractually binding and are not localized.

History of the document

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Getting to know your telephone 7

1.1 8088 Smart Deskphone 7

1.1.1 Phone description 7

1.1.2 Main screen 7

1.1.3 Call management screen 8

1.2 Welcome screens 9

1.2.1 Define the default homepage 9

1.3 Alcatel-Lucent Phone 9

1.4 Virtual add-on module 10

1.5 Private Store 10

1.5.1 Install a new application from the private store 11

1.5.2 Start an application from the private store page 11

1.5.3 Stop an application 11

1.5.4 Uninstall an application 11

1.5.5 Faq –errors 12

1.6 Change the theme (skin) of your phone 12

1.7 Status icons/ Call icons 12

1.8 Permanent features keys 13

1.9 Android™ settings 14

1.9.1 Adjusting the display of your set: Display 14

1.9.2 Adjusting the language and alpha keypad: Language & input 14

1.9.3 Configuring the Bluetooth® devices: Bluetooth 14

1.10 Description of the connectors 15

1.11 Alphabetic keypad 16

1.11.1 Change the theme of the keyboard 16

1.11.2 Change the keyboard type 16

1.11.3 Delete a character 17

1.11.4 Write in uppercase 17

1.11.5 Write numbers or symbols 18

1.11.6 Copy/cut/paste text 18

1.12 ALE Wideband Bluetooth® Handset 19

1.12.1 Voice prompts 20

1.12.2 Installing or replacing the Bluetooth® handset battery 20

1.12.3 Pairing and connecting the Bluetooth® wireless handset 21

1.13 Bluetooth® Wireless handset 22

1.13.1 LED 22

1.13.2 Installing or replacing the Bluetooth® handset battery 23

1.13.3 Installing a Bluetooth® Wireless Technology handset (pairing) 23

1.14 Install a comfort wired handset 24

1.15 Broadcast the entire display of the phone 24

Using your telephone 25

2.1 Identify the terminal you are on 25

2.2 Messaging portal 25

2.3 Consulting the call log 26

2.3.1 Consult missed calls 26

2.3.2 Acknowledge all missed calls 26

2.3.3 Delete all missed calls 27

2.3.4 Consulting all calls 27

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2.3.5 Acknowledge all missed calls 27

2.3.6 Delete all call logs 27

2.4 Making a call 28

2.5 Receiving a call 28

2.6 Switching between audio modes 29

2.7 Making calls by name (company directory) 29

2.7.1 Calling a contact using the unified directory 30

2.7.2 Calling a contact using the internal directory (predictive search) 31

2.8 Make calls via your programmed call keys (Perso page/F1 and F2 keys/Add-on module) 31

2.9 Redialing 31

2.9.1 Redialing the last number dialed (redial) 31

2.9.2 Call back on the last 10 numbers dialed 31

2.10 Requesting automatic callback if internal number is busy 31

2.11 Cancelling an automatic callback 32

2.12 Receiving interphony calls 32

2.13 Sending DTMF signals 32

2.14 Mute, so that your contact cannot hear you 33

2.14.1 From the set 33

2.14.2 From the Bluetooth® handset (Bluetooth® wireless handset) 33

2.14.3 From the headset 33

2.15 Forwarding calls to your voice message service 33

2.16 Consulting your voice mailbox 33

2.17 Sending an instant message to a contact 34

2.17.1 Sending an instant message using the search by name feature 34

2.17.2 Sending an instant message using the phone number 35

2.17.3 Status of the instant messages 35

2.18 Consulting instant messages 35

2.19 Answering with an instant message 36

2.19.1 Answering an Instant message 36

2.19.2 Answering a voice message 37

2.19.3 Answering from the call log 37

2.20 Lock / unlock your telephone 37

During a conversation 38

3.1 Making a second call during a conversation 38

3.1.1 Recover the call on hold 38

3.2 Answering a second call during a conversation 38

3.3 Switching between calls (Broker call) 39

3.4 Transferring a call 39

3.5 Transfer a call to a voice mail 39

3.6 Three-way conference with internal and/or external contacts (conference) 39

3.6.1 Cancel the conference and recover the last active call before the conference (the other is on hold) (If

conference is active) 39

3.6.2 End the conference with all participants (If conference is active) 40

3.6.3 After the conference, to leave your two contacts talking together: 40

3.6.4 View information about the other people in the conference 40

3.7 Placing a call on hold (hold) 40

3.8 Placing an outside call on hold (parking) 40

3.9 Intrusion into an internal conversation (barge-in) 41

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3.9.1 Protection against intrusion 41

3.10 Save a number into your personal directory 41

Sharing 42

4.1 Receiving supervised call ringing 42

4.2 Answering the general bell 42

4.3 Manager/Assistant filtering 42

4.3.1 From the manager or assistant telephone 42

4.4 Call pick-up 42

4.4.1 If the telephone ringing is in your own pick-up group 42

4.4.2 If the telephone ringing is not in your pick-up group 42

4.5 Answering briefly in place of the operator 43

4.6 Hunting groups 43

4.6.1 Hunting group call: 43

4.6.2 Temporary exit from your hunting group:/Return into your group: 43

4.7 Calling an internal contact on his/her pager 43

4.8 Answering a call on your pager 43

4.9 Calling a contact on his/her loudspeaker 44

4.10 Send a voice message copy 44

4.11 Sending a recorded message to a number or a distribution list 44

4.12 Broadcasting a message on the loudspeakers of a station group 45

Keep in touch 46

5.1 Selecting calls to be forwarded 46

5.2 Forwarding calls to another number (immediate forward) 46

5.3 Personal assistant: reaching you with one number only 46

5.4 Activate/disable the personal assistant 46

5.5 Forwarding your calls from the receiving terminal ('Follow me') 47

5.6 Diverting all group calls 47

5.7 Cancelling all forwards 47

5.8 Cancelling a specific forward 47

5.9 Forwarding calls when your line is busy (forward if busy) 47

5.10 Do not disturb 48

5.11 Leaving a text message for internal callers 48

5.12 Message notification 49

5.12.1 Change the time slot 49

5.13 Forwarding calls to your pager 49

Programming your telephone 50

6.1 Initializing your voice mailbox 50

6.2 Customizing your voice greeting 50

6.3 Modifying your personal code 50

6.4 Adjusting the audio functions 51

6.4.1 Choose the tune 51

6.4.2 Adjusting the ringer volume 51

6.4.3 Activate/deactivate silent mode 51

6.4.4 Activate/deactivate meeting mode (progressive ringing) 51

6.4.5 Activate/deactivate discreet ring mode 51

6.4.6 Adjust ringer volume while a call arrives 51

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6.5 Adjusting the brightness of the deskphone 52

6.5.1 Adjust the brightness 52

6.5.2 Set the delay before the screensaver starts 52

6.6 Activate/deactivate the ambient light sensor 52

6.7 Screensaver 52

6.8 Select the default page displayed in the Alcatel-Lucent Phone application 52

6.9 Select the language of the Alcatel-Lucent Phone application 53

6.10 Programming keys for call numbers and functions (Perso page/F1 and F2 keys/add-on keys) 53

6.11 Modify a programmed key 53

6.12 Delete a programmed key 54

6.13 Programming an appointment reminder 54

6.14 Connect a headset (Jack) 54

6.15 Installing and using an ALE Bluetooth® wireless handset 55

6.16 Removing the Bluetooth® handset 55

Contacting your administrator (Technical support) 56

7.1.1 Technical code (left) / Date code (right) 56

7.1.2 Hardware model, Android version, Kernel 56

7.1.3 IP address 56

7.2 Phone auto test 57

'Meet me' conference 58

8.1 Initiate a 'Meet me' conference 58

8.2 Join a 'Meet me' conference 58

Accessories 59

9.1 List of accessories 59

9.1.1 Jack 3.5 mm 4-pole corded headset 59

9.1.2 Adapter 59

9.1.3 Other accessories (headsets) 59

9.2 Connect a 3 pole jack headset 60

9.3 Alcatel-Lucent Enterprise Application Partner Program 61

Technical specifications 62

Ordering information 63

Guarantee and clauses 64

12.1 Safety Instructions 64

12.2 Regulatory Statements 65

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Getting to know your telephone

1.1 8088 Smart Deskphone

This phone is part of the IP phone range.With its large color touchscreen display, the 8088 Smart DeskPhone

delivers a great user experience and great conversation convenience with an outstanding audio quality in

either hands-free mode or using the comfort handset. Additionally, the DeskPhone improves your experience

with its Bluetooth® handset. The phone can automatically adjust the display brightness depending on the

lighting conditions to improve user experience and achieve power savings (ambient light sensor).

1.1.1 Phone description

LED

Flashing blue: incoming call Arrival of a new call.

Embedded HD Video camera with shutter. Swipe the

shutter right or left to use or hide the camera (future

use).

Color touchscreen display with auto brightness

adjustment which improves the user experience and

achieves power savings (ambient light sensor).

Permanent feature keys: quick access to the phone's

main features.

•Bluetooth® wireless handset.

•Wired handset.

3.5 mm, 4 pole jack (TRRS standards: CTIA).

Microphone.

Loudspeaker.

An adjustable and stable foot.

1.1.2 Main screen

The Alcatel-Lucent Phone main screen is described in this chapter, with default icons. Some applications

can add new icons in the main page.

Top bar (date, time, status icons)

Display the page by

selecting the

corresponding tab

Forward icon

Softkeys: Menus and

actions available

depending on the

selected page

Alphanumeric keypad

Programmable keys

(F1 and F2 keys)

'Back/exit', 'OK' and

redial softkeys

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•Select a page by pressing the corresponding tab on the screen. The selected page is

highlighted.

•Make your selection by pressing the label on the screen.

Scroll a list (features, call log, contact,...) by pressing the up or down arrow or by sliding the

finger up or down on the screen.

Manage your call forwarding by pressing the forward icon.

• Stationary arrow: No forwarding activated.

• Rotating arrow: Forwarding activated.

Use the 'OK' softkey to validate your choices and options while programming or configuring.

Use the 'Back/Exit' icon to go back to the previous step.

Redial key: to access the 'Redial' feature.

•Last number redial (short press).

•Call back on the last 10 numbers dialed (long press).

Programmable keys (F1 and F2 keys).

A service or a direct call can be associated to these keys.

1.1.3 Call management screen

Incoming call and conversation

presentation screen

Incoming call icon, Call in

progress, Call on hold, …

Softkeys: actions available

depending on the call status

(when presentation screen is not

displayed)

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, call

on hold, arrival of new call). When a call is in progress, press on the corresponding tab to look

at calls on hold or incoming calls.

All features are accessible while the call is displayed on the screen. Scroll the page by

pressing the up or down arrow or by sliding the finger up or down on the screen. These

functions (transfer, conference, etc.) are directly related to the status of the call consulted. For

example, the transfer function will not be available between a call in progress or on hold and

an incoming call.

Used to switch from a telephone screen to an application screen. For example, it can be used

while a call is in progress to search a number, program an appointment reminder, etc.

Calls can also be managed from the Perso page. While the call is in progress, press the Back/Exit

key and display the Perso page. Calls in progress or waiting calls are displayed on the different line

keys. It is then possible to converse with the contact of your choice by pressing the key associated to

the contact.

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1.2 Welcome screens

Your phone provides 3 welcome screens:

•Alcatel-Lucent Phone: Access to all telephony features

•AOM: Virtual add-on module (Depends on the system configuration).

•Private store: Access to applications from a private store or a web page (Depends on the system

configuration).

You can define which screen is the default homepage. The homepage is the default page displayed on

your phone. The homepage is displayed when you start the phone, when you press on the Hang-up key

or Home key or when you finish a call.

Browse between different screens by swiping left or right:

Private store

Alcatel-Lucent Phone

AOM

1.2.1 Define the default homepage

•The phone is in idle state.

•Open the Android menu.

•Display Homepage

•Select the default homepage: Alcatel-Lucent Phone, AOM, Private store.

•

1.3 Alcatel-Lucent Phone

You can access all of your phone's features from these screens. The default display has three pages

that you can access by pressing to the page tabs at the top of the screen. The selected page is

highlighted. The default pages can be augmented with other applications (ACD for example) installed

and/or configured on your system. Press the label to select the corresponding feature.

•Menu page Menu

Contains all features and applications accessible by pressing the label of the desired feature or

application. From this page, it is possible to set the ringer, program the time of an appointment,

lock the terminal, define the default page displayed, configure voice mail, and access telephone

functions such as calling back one of the last numbers or intercepting calls.

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•Perso page Perso

Contains call line keys (allowing supervision of calls) and programmable call keys.

•Info page Info

Contains information on the telephone and the status of its functions: name, telephone number,

number of messages (including call log events, text messages and voice messages), activation

of transfer function, appointment reminder, etc.

•Forward icon

Press the icon to program forward.

Choose the page displayed by default on the Alcatel-Lucent phone

In the telephony application, you can define the page displayed by default.

•Settings Options Homepage

•Select the default page (Menu, Perso, Info, Last page seen …).

•

1.4 Virtual add-on module

The phone capabilities are extended with a virtual add-on module, which lets you program direct call

keys.

Manage and use the add-on keys as a direct call key. See chapter:Programming keys for call numbers

and functions.

1.5 Private Store

This feature depends on the system configuration. If necessary, contact your administrator. This feature

depends on the system configuration. If necessary, contact your administrator.

Depending on the configuration, this screen lets you access a pre-defined web page (such as the

intranet of your enterprise, hospitality web page) or a private store configured by your administrator. The

private store provides a list of applications you can install in your deskphone.

Applications are Android Packages provided by your administrator via an application server (private

store).

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