Alcatel-Lucent Stellar AP Series Bedienungsanleitung

Stellar AP

Deployment &

Configuration &

Troubleshooting Guide

January 2019

 
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All rights reserved. Passing on and copying of this document, use and 
communication of its contents not permitted without written authorization from 
HAN-Networks. 
Table of Contents 
1INTRODUCTION ............................................................................................................................................4 
1 REVISION HISTORY.....................................................................................................................................4 
2 OBJECTIVE................................................................................................................................................4 
3 GLOSSARY ................................................................................................................................................4 
2STELLAR OVERVIEW .....................................................................................................................................6 
1 INTRODUCTION .........................................................................................................................................6 
2 PRODUCT MATRIX .....................................................................................................................................8 
3 WORKING MODES...................................................................................................................................11 
3DEPLOYMENT .............................................................................................................................................13 
1 AP PLACEMENT &GUIDELINES ..................................................................................................................13 
1.1 General Recommendations.............................................................................................................13 
1.2 Three Sample Solutions to AP Placement Problems........................................................................13 
1.3 Interferers........................................................................................................................................15 
1.4 Channel and Transmission power Considerations ..........................................................................17 
2 EXPRESS MODE .......................................................................................................................................19 
3 OV CLOUD MODE ...................................................................................................................................20 
4 OV ENTERPRISE MODE .............................................................................................................................21 
4SOFTWARE UPGRADING ............................................................................................................................23 
1 UPGRADING IN EXPRESS MODE ..................................................................................................................23 
2 UPGRADING IN OV CLOUD MODE ..............................................................................................................25 
3 UPGRADING IN OV ENTERPRISE MODE........................................................................................................28 
4 UPGRADING THROUGH BOOTLOADER .........................................................................................................34 
4.1 Entering Bootloader ........................................................................................................................34 
4.2 AP1101 ............................................................................................................................................34 
4.3 AP1220 Series..................................................................................................................................35 

 
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4.4 AP1230 Series..................................................................................................................................36 
4.5 AP1251 ............................................................................................................................................37 
4.6 AP1201 ............................................................................................................................................38 
5 UPGRADING UBOOT ................................................................................................................................39 
5.1 AP1101 ............................................................................................................................................39 
5.2 AP1220 Series..................................................................................................................................40 
5.3 AP1230 Series..................................................................................................................................40 
5.4 AP1251 ............................................................................................................................................41 
5.5 AP1201 ............................................................................................................................................42 
FEATURES AND CONFIGURATIONS....................................................................................................................43 
6 ACS &DRM..........................................................................................................................................43 
6.1 Feature description .........................................................................................................................43 
6.2 Configuration and Recommendation..............................................................................................43 
7 APC......................................................................................................................................................45 
7.1 Feature description .........................................................................................................................45 
7.2 Configuration and Recommendation..............................................................................................46 
8 LOAD BALANCING....................................................................................................................................46 
8.1 Feature description .........................................................................................................................46 
8.2 Configuration and Recommendation..............................................................................................47 
9 BAND STEERING ......................................................................................................................................47 
9.1 Feature description .........................................................................................................................47 
9.2 Configuration and Recommendation..............................................................................................48 
10 BACKGROUND SCANNING..........................................................................................................................48 
10.1 Feature description .....................................................................................................................48 
10.2 Configuration and Recommendation..........................................................................................48 
11 VOICE OVER WLAN.................................................................................................................................48 
11.1 Feature description .....................................................................................................................48 

 
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11.2 Configuration and Recommendation..........................................................................................48 
12 <MORE FEATURES TO BE INTRODUCED>......................................................................................................48 
5USEFUL CLI COMMANDS ............................................................................................................................50 
1 SYSTEM INFORMATION........................................................................................................................50 
2 WIRELESS MANAGEMENT...................................................................................................................53 
3 CLIENT MANAGEMENT .......................................................................................................................57 
4 CAPTIVE PORTAL MANAGEMENT .......................................................................................................59 
5 CLUSTER MANAGEMENT ....................................................................................................................61 
6 NETWORK MANAGEMENT...................................................................................................................62 
6TROUBLESHOOTING ...................................................................................................................................67 
1 INTRODUCTION OF THE AP LOGS................................................................................................................67 
1.1 Log files ...........................................................................................................................................67 
1.2 Log level ..........................................................................................................................................67 
1.3 Log collection ..................................................................................................................................67 
2 TROUBLESHOOTING FOR SPECIFIC FEATURES (后续持续补充)......................................................................69 
2.1 AP Reboot........................................................................................................................................69 
2.2 Band steering ..................................................................................................................................70 
2.3 Throughput issues ...........................................................................................................................70 
2.4 Authentication ................................................................................................................................70 
2.5 Portal...............................................................................................................................................70 
 
 
 

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1Introduction

1.1 Revision History

Ed.

Date

Descripotion

1.0

Sep-2018

New creation for knowledge transfer with ALE team.

2.0

Jan-2019

Update Software Upgrading for AP1201 and useful CLI Commands

New creation for log collection and AP reboot log collection

method

1.2 Objective

The objective of this document is to give a brief introduction of Stellar series

solution on the features, configurations and troubleshooting, in order to help and

guide the TSS team to provide better service to the end customers.

1.3 Glossary

ACS

Auto Channel Selection

ALE

Alcatel-Lucent Enterprise

Access Point

APC

Auto Power Control

BLE

Bluetooth Low Energy

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CLI

Command Line Interface

DCM

Dynamic Client Management

DRM

Dynamic Radio Management

Installation Guide

MIMO

Multiple-Input Multiple-Output

MU-MIMO

Multi-User Multiple-Input Multiple-Out

OVC

OmniVista Cirrus

OVE

OmniVista Enterprise

QSG

Quick Start Guide

WBM

Web Based Management

ZTP

Zero Touch Provision

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2Stellar Overview

2.1 Introduction

The high-performance OmniAccess Stellar Series featuring enhanced WLAN

technology with RF Radio Dynamic Adjustment, a distributed control Wi-Fi

architecture, secure network admission control with unified access, built in

application intelligence and analytics, making it ideal for enterprises of all sizes

demanding a simple, secure and scalable wireless solution.

Deliver enterprise-grade Wi-Fi to high-density client environments in offices,

hospitals, schools, retail stores and warehouses. Achieve our highest speeds and best

performance for your network services and applications. Ensure your users have

network access anywhere on your campus.

Main features are:

•Seamless roaming and Quality of Service for real-time applications

•VoWLAN support with QoS for each application (Voice, Video, Collaboration,

etc..)

•Integrated simple guest management

•Built-in customizable captive portal

•Support of role-based management access (Admin, Viewer and Guest

Manager)

•Enhanced RF technology - Radio Dynamic Adjustment with DFS/TPC to deliver

reliable, high-performance WLAN access

•OmniVista 2500 managed deployment embeds a visionary controllerless

architecture, providing user-friendly workflows for unified access plus an

integrated unified policy authentication manager

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•Zero-touch provisioning (ZTP)

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2.2 Product Matrix

Model

AP1101

AP1220 Series

AP1230

AP1251

AP1201H

AP1201

Product Class

Indoor (Low-end)

802.11ac

Indoor (Mid-end)

802.11ac Wave 2

Indoor (High-end)

802.11ac Wave 2

Outdoor

802.11ac Wave 2

Indoor Hospitality

802.11ac Wave 2

Indoor IoT

802.11ac Wave 2

Form Factor

Radio

dual-radio,

802.11ac 2x2

MIMO,

dual radio, 5 GHz 802.11ac

4x4:4 MU-MIMO and 2.4

GHz 802.11n 2x2:2 MIMO

tri radio, dual 5 GHz

802.11ac 4x4:4 MU-

MIMO and 2.4 GHz

802.11n 4x4:4 MIMO

dual radio, 5 GHz

802.11ac 2x2:2 MU-

MIMO and 2.4 GHz

802.11n 2x2:2 MIMO

dual radio, 5 GHz

802.11ac 2x2:2 MU-

MIMO, and 2.4 GHz

802.11n 2x2:2 MIMO

dual radio, 5 GHz

802.11ac 2x2:2 MU-

MIMO and 2.4 GHz

802.11n 2x2:2 MIMO

Antennas

Built-in 2×2:2, 3.4

dBi @ 2.4 GHz, 2.55

dBi @ 5 GHz

AP1221: Built-in 2×2:2 @

2.4 GHz, 4x4:4 @ 5 GHz

AP1222 External 2×2:2 @

2.4 GHz, 4x4:4 @ 5 GHz

AP1231: Built-in

4×4:4 @ 2.4 GHz,

dual 4x4:4 @ 5 GHz

AP1232: External

4×4:4 @ 2.4 GHz,

Built-in 2×2:2 @

2.4GHz, 2x2:2 @

5GHz

Built-in 2×2:2 @ 2.4

GHz, 2x2:2 @ 5 GHz

Built-in 2×2:2 @ 2.4

GHz, 2x2:2 @ 5

GHz，

BLE antenna

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Model

AP1101

AP1220 Series

AP1230

AP1251

AP1201H

AP1201

dual 4x4:4 @ 5 GHz 8

RP-SMA connectors

for external dual

band antennas

Network

Interfaces

1× 10/100/1000

Mb/s full/half-

duplex Ethernet

(RJ-45)

1x 10/100/1000Base-T (RJ-

45)

1x USB 2.0 (Type A)

100/1000/2500Base-

T(RJ-45)

1x 10/100/1000Base-

1x BLE radio,

integrated

2x 10/100/1000Base-

T (RJ-45)

4x10/100/1000Base-T

(RJ-45), include 1xPSE

1x USB 2.0 (Type A)

10/100/1000Base-T

1x BLE radio,

integrated

Other Interfaces

1x console port (RJ-

45)

1x console port (RJ-45)

1x console port (RJ-

45)

1x management

console port (Micro-

USB)

N/A

1x console port (RJ-

45)

Power

10 W (802.3at PoE

or DC)

<15.6 W (802.3at PoE or

27.6 W (PoE or DC)

<11.8W (802.3af PoE)

11W (802.3af PoE

w/o PSE)

Supports direct DC

power and Power

over Ethernet (PoE)

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