Arris SurfBoard SB6141 Bedienungsanleitung

IMPORTANT!

1. Power ON your computer. The Receive, Send, and Online LEDs on your SB6141

will rst FLASH (blink) and then light up SOLID.

See the Front Panel LEDs table on the back page for more LED Status information.

Note: If all three LEDs did not light up SOLID, contact your service provider.

2. Open any web browser on your computer, such as Internet Explorer, Google

Chrome, Firefox, or Safari.

3. Type a valid URL (such as www.surfboard.com) in the address bar and press

Enter to test your network connection. The website should open.

• If the web page opens, your SB6141 was set up properly.

• If the web page fails to open, rst check each cable connection on your devices

to ensure that they are securely connected. Then, retype the URL.

If still unsuccessful, you may have to contact your current service provider to

either set up your Internet service or activate your SB6141.

You must have a live broadband cable connection already

installed in your home before installing the SB6141 Cable

Modem. If you do not, please contact a service provider for

assistance.

When contacting a service provider, you may have to provide

the MAC address and Serial number listed on the cable

modem label on the bottom of your SB6141 (see back page).

1. Connect a coaxial cable to a cable wall outlet and to the Cable

connector on the rear of your SB6141. Hand-tighten each

connector.

2. Connect the power cord to the Power port on the rear of your

SB6141 and then plug the other end into an electrical wall outlet.

This automatically powers ON your SB6141.

3. Connect the Ethernet cable to the Ethernet port on your computer

(or other device) and to the Ethernet port on the rear of your

SB6141.

Install the Cable Modem

In the Box

• SB6141 Cable Modem

• Power Supply

• Ethernet Cable

• Software License & Warranty Card

• Support Information Card

• SB6141 Quick Start Guide

Test the Cable Modem Connection

BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technical Support: 1-877-466-8646

Please visit www.arris.com/consumer for frequently asked questions (FAQs) and additional product documentation.

For Comcast subscribers only, please visit www.comcast.com/activate before calling Comcast or ARRIS.

SB6141

DOCSIS

3.0 Cable Modem

Quick Start Guide

No part of the contents of this publication may be reproduced or transmitted in any form or by any means without written permission from ARRIS Enterprises, Inc.

ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this

document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.

All other product or service names are the property of their respective owners. No part of the contents of this document may be reproduced or transmitted in any

form or by any means without the written permission of the publisher.

598483-001-a 10/2015

ICON LED STATUS

Green (ON): Indicates power to the SB6141 is properly connected

Green (ON): Indicates a downstream (receive data) channel connection

Blue* (ON): Indicates a bonded downstream (receive data) channel

connection

Green (ON): Indicates an upstream (send data) channel connection

Blue* (ON): Indicates a bonded upstream (send data) channel connection

Green (ON): Indicates Internet connectivity

Amber (ON): Indicates a network device, computer, or router is connected

to the Ethernet port and is operating in Ethernet (10Base-T) or

Fast Ethernet (100Base-T) mode

Blue* (ON): Indicates a network device, computer, or router is connected

to the Ethernet port and is operating in high-speed Gigabit

Ethernet (1000Base-T) mode

*DOCSIS 3.0 operation (high-speed Internet service) may not be available in all locations.

Check with your service provider for more information.

Front Panel LEDs

Cable Modem Label

During normal operation, the

POWER, RECEIVE, SEND, and

ONLINE LEDs should always be

ON. The LINK LED should FLASH

during data transfer.

Note: During startup, all LEDs will

FLASH and then turn ON in

sequence. If an LED turns ON and

the next LED does not FLASH, please

contact your service provider.

SB6141

DOCSIS

3.0 Cable Modem

Quick Start Guide

Power

Receive

Send

Online

Link

Please note: The cable modem

label is also located on the bottom

of your SB6141. The label contains

specic ID information for your

SB6141 that you may need when

contacting your service provider.

To receive cable service, your

service provider may request

the Media Access Control (MAC)

address (see HFC MAC ID) and

serial number (see S/N) listed on

the cable modem label.

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