Avtech TemPageR 3E Bedienungsanleitung
The World’s Most Popular Real-Time Temperature Monitor
For Physical IT & Facilities Environment Monitoring!
TemPageR™3E
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User’s Guide &
Reference Manual
120914.07
Copyright Information
Copyright 1988-2013 AVTECH Software Inc.
All Rights Reserved. No part of this book may be used or reproduced for commercial benet in any form or by any means, or
stored in a database or retrieval system, without prior written permission of AVTECH Software Inc., except in the case of brief
quotations embodied in articles and reviews. Making copies of any part of this book for any purpose other than your individual
use is a violation of United States copyright laws and international treaty provisions. For information or additional copies,
contact AVTECH Software Inc., as directed below. Printed in the United States of America.
Warning and Disclaimer
This publication is shipped as is, without warranty of any kind, either express or implied. While every precaution has been taken
in the preparation of this publication, the publisher and authors assume no responsibility for errors or omissions. Neither is
any liability assumed for damages resulting from the use of the information or instructions contained herein. It is further stated
that the publisher and authors are not responsible for any damage or loss to your data or equipment that may result directly
or indirectly from your use of this publication and the related hardware & software. Nothing on the AVTECH Resource CD,
documentation or online shall be construed as conferring any license under any of the AVTECH Software (AVTECH) or any third
party’s intellectual property rights, whether by estoppel, implication, or otherwise.
Trademark Acknowledgements
AVTECH, the AVTECH Logo, AVTECH Software, the AVTECH System Manager Character, AVTECH.com, AVTECHSoftware.
com, Device Discovery, Device ManageR, Environment Alarm, “Environment Monitoring Made Easy!”, EnvironmentMonitor.
com, “IT Environment Monitoring Made Easy!”, Mini UPS, MUPS, “Network-Wide Monitoring Made Easy!”, “Protect Your
IT Environment... Don’t Wait Until It’s Too Late!”, Room Alert, Room Alert PLUS, Room Alert Relay, Room Alert RPC,
Room Alert Signal Tower, Signal Tower, RoomAlert.com, “System Monitoring Made Easy!”, TemPageR, TemPageR.com and
“Temperature Monitoring Made Easy!”, Wireless Sensor Hub, WiSH, Wireless Sensor Hub & Powered Relay, WiSPR, are
trademarks or registered trademarks of AVTECH Software Inc. Any other trademarks, product or company names mentioned
herein are the property of their respective owners and used strictly for the purpose of identifying compatibility. AVTECH
Software Inc. cannot attest to the accuracy of any other organization’s ownership claim to a trademark and use of any trademark
in this publication should not be regarded as affecting the validity of any trademark or service mark.
Special Thanks
We would like to recognize eld test participants, our inhouse support staff and the entire software & hardware development
teams for their contributions and assistance in completing this manual.
Sales, Support & Contact Information
To receive further information or assistance regarding this publication, or any AVTECH product or service, please contact:
Headquarters AVTECH Software Inc. Email Sales@AVTECH.com
16 Cutler Street Support@AVTECH.com
Warren, RI 02885 USA Info@AVTECH.com
Phone 401.628.1600 Web AVTECH.com
Sales 888.220.6700 EnvironmentMonitor.com
RoomAlert.com
Fax 401.628.1601 TemPageR.com
AVTECH Inc. i
TemPageR 3E Table of Contents
Table Of Contents
Introduction....................................................................................................................1
What TemPageR 3E Is.............................................................................................................................1
Benets Of Using TemPageR 3E.............................................................................................................1
Installation......................................................................................................................3
Package Contents.....................................................................................................................................3
TemPageR 3E ID Box..............................................................................................................................3
Step 1: Install The AVTECH Device Discovery Utility..........................................................................4
Step 2: Install The TemPageR 3E ID Box..............................................................................................4
Step 3: Discovery And Network Settings...............................................................................................4
Static Only Networks.......................................................................................................................6
Device Not Found Or Invalid IP Address.........................................................................................7
Step 4: Connect Included Sensors And Accessories................................................................................8
Step 5: Check TemPageR 3E Firmware Version.....................................................................................8
Conguration And Setup Screens................................................................................9
Alert Methods..........................................................................................................................................9
Email........................................................................................................................................................9
Initial Email Setup..........................................................................................................................10
Test Email......................................................................................................................................10
Email-To-SMS......................................................................................................................................10
SNMP.....................................................................................................................................................11
SNMP Queries (SNMP Get)..................................................................................................................11
SNMP Traps...........................................................................................................................................12
Monitoring With Device ManageR........................................................................................................12
Alert Thresholds.....................................................................................................................................12
Internal Temperature Sensor...................................................................................................................12
Digital Sensors.......................................................................................................................................13
External Sensor Options.............................................................................................14
Digital Temperature Sensor................................................................................................................14
Digital Outdoor Temperature Sensor................................................................................................14
Digital Fluid Temperature Sensor.......................................................................................................14
Digital Temperature & Humidity Sensor..........................................................................................14
Flood Sensor w/8’ or 24’ Cable.................................................................................................14
Sound, Light & Entry Sensor.............................................................................................................15
Motion Sensor.....................................................................................................................................15
ii AVTECH Inc.
TemPageR 3E Table of Contents
Power Sensor.......................................................................................................................................15
Smoke Sensor.......................................................................................................................................15
Air Flow 1 Sensor................................................................................................................................15
Room Entry Sensor.............................................................................................................................15
Dry Contacts........................................................................................................................................15
Additional Screens And Interfaces.............................................................................16
Network..................................................................................................................................................16
Security...................................................................................................................................................16
Advanced................................................................................................................................................17
Using Trace Output................................................................................................................................18
Help.........................................................................................................................................................18
About.....................................................................................................................................................19
Web Interface.........................................................................................................................................19
Advanced Topics..........................................................................................................21
Upgrading Firmware..............................................................................................................................21
Reset Factory Default Settings..............................................................................................................21
Unit Accessible Although Not Discoverable.........................................................................................21
Performing Firmware Recovery.............................................................................................................22
AVTECH Inc. 1
TemPageR 3E Introduction
Introduction
What TemPageR 3E Is
TemPageR 3E is AVTECH Software’s (AVTECH) ‘Real-Time Temperature Monitor For IT &
Facilities Environment Monitoring’. It is designed specically to monitor 1-3 digital temperature
sensors in distributed locations spanning a 200´ diameter. TemPageR additionally allows unlimited
alert notications via email to devices like computers, mobile phones, BlackBerrys, pagers and PDAs.
Users can set up thresholds for temperatures that are rising or falling and easily work with TemPageR
through their favorite web browser. Because each TemPageR ID box is SNMP enabled, it can easily be
monitored by software applications like Device ManageR,Tivoli, OpenView, Unicenter, Big Brother,
Nagios, What’s Up Gold, SolarWinds and others.
TemPageR is designed to easily work with AVTECH’s Device ManageR software which is included
FREE and is designed to set up, monitor and manage unlimited numbers of Room Alert and/or
TemPageR units across your network. Device ManageR will log and graph all sensor data, allow for
Pings, rmware updating and much more. It will signicantly enhance the alert notication capabilities
to allow notication to individuals, groups, hierarchies, different people for different sensors/locations,
and different people for different times of the day. With Device ManageR alert notication methods
can be expanded to include email, email-to-SMS, actions such as toggling Signal Tower LEDs (for
Room Alert models), sending URL Web Requests and more. If you have not looked at Device ManageR
before, take a look because it truly is one of the easiest and most powerful solutions to use and is
included for FREE with your purchase.
To learn more about AVTECH’s Room Alert, TemPageR or Device ManageR products, visit AVTECH.com.
To order AVTECH products, visit EnvironmentMonitor.com or call 888.220.6700 / 401.628.1600. AVTECH
products are also available through your favorite reseller, just ask them to contact us on your behalf.
Benets Of Using TemPageR 3E
Know immediately when important or critical temperature changes and extremes occur within
a computer room, data center or other facility that could lead to expensive down time, damaged
equipment, lost worker productivity or denied server access. Providing early warnings about situations
that could damage hardware, threaten uptime or block system access allows staff and management
to take actions that can avoid or minimize an events’ impact on servers, the network, users, recovery
insurance and the emergency IT budget.
Give the IT or facilities staff and management “peace of mind” by keeping them fully informed
of critical temperature changes regardless of where they are, the time of day or day of the week.
Temperature extremes place an enormous stress on computer hardware and are normally caused by
failure of the main air conditioning system or a loss of power. Extremes for even a short time can create
major challenges for the IT staff and their budget.
2 AVTECH Inc.
Introduction TemPageR 3E
TemPageR provides dynamic, real-time temperature monitoring of the computer room, data center or
other facilities. Some customers use TemPageR to monitor hospital lab refrigerators, incubators, or
coolers. Restaurants use it to monitor their coolers, dining room and lounge areas. We even have people
who use TemPageR to monitor their personal wine cellars, remote cabins or vacation homes, and water
pipes in homes during winter months. Monitoring of temperatures is possible at up to three (3) locations
for each TemPageR box, two (2) of these can be as far as 100 feet away from the TemPageR ID box.
Notication to an unlimited number of individuals or groups, at unlimited temperature thresholds (too
high or too low), and by notication to each users’ device of choice. Notications can be sent by email
to computers, mobile phones, BlackBerrys, pagers, PDAs and more. By having another monitoring
application (like AVTECH’s Device ManageR) monitor TemPageR, there are additional options for
logging, graphing, alert notication and automatic corrective action to resolve issues and protect
equipment.
AVTECH’s Device ManageR software will enhance TemPageR’s capabilities by allowing logging of
temperatures over the short or long term for temperature tracking or identication of critical times of
the day where environment conditions may change to consistently cause problems. Device ManageR
can also graph sensor data for immediate analysis. Sensor data can be exported to Microsoft’s Excel
by clicking a single button. There, charts, graphs and reports can be prepared for presentation to
management or periodic review by staff and management. This can be useful for justication of new
air conditioning equipment, modifying the data center layout or justifying changes like the location of
primary servers or the data center.
AVTECH Inc. 3
TemPageR 3E Installation
Installation
The initial installation of the TemPageR 3E can be completed quickly and easily provided the
instructions below are followed with detail and care. Before beginning, please lay out the contents of the
TemPageR 3E package so that the components can all be located and accessed with ease.
Package Contents
The main components included with the standard (default) TemPageR 3E package include:
• One (1) TemPageR 3E ID Box (1U 19˝ Mounting Bracket Is Included w/TemPageR 3ER)
• One (1) Ethernet Cable (10’ length, blue)
• One (1) AVTECH 5v 1A Power Adapter (110-240v, 50-60Hz, RoHS)
• One (1) External Digital Temperature Sensor
• One (1)
TemPageR 3E User’s Guide & Reference Manual
(You’re Reading It!)
• Download Access To TemPageR 3E Firmware, Software & SNMP MIBs (No CD Media Is Provided)
• Twelve (12) Months Of Maintenance, Support & Update Service (MSUS)
• Literature & Additional Information
NOTE: Some of the components arriving with this package may be individually wrapped and contain additional supporting
components. Please remember to keep these components together as they will be required for proper setup. If you received
additional components (i.e. like additional sensors) that are not mentioned above, instructional material explaining the proper
setup of that component should be included with it. If you cannot nd the proper instructional materials, check the included CD or
‘Support’ and ‘Downloads’ sections of the AVTECH.com website for any appropriate installation or application note that will instruct
you on the proper installation and use of that component. Install those components after the TemPageR 3E setup is completed.
TemPageR 3E ID Box
The graphics below identify the primary components of the TemPageR 3E ID box that are visible on the
front and rear panels.
A B C
Front View (TemPageR 3E ID Box)
A. Main Power Port — Connect the ‘AVTECH 5v 1A Power Adapter’ to this port to power the
TemPageR 3E unit. Do not use any other power adapter or it could damage the unit.
B. Network Port — Attach the TemPageR 3E unit to the network by plugging the Ethernet
cable into this port and then connecting the other end to the network. The left LED above the
‘Network’ port indicates Link status and should light up and remain a solid green or orange color.
The right LED above the ‘Network’ port indicates Activity status and should blink with network
activity on the port. The color of this LED can be green or orange as well. When the device
reboots, the Link LED will turn on and off several times. If the Link LED remains unlit and the
4 AVTECH Inc.
Installation TemPageR 3E
Activity LED is blinking orange, please refer to the ‘Performing Firmware Recovery’ section of
the ‘Advanced Topics’ chapter. This is an RJ-45 port.
C. Temperature Sensors (digital sensor channels) — AVTECH’s Digital Temperature Sensors can
be connected to these sensor channels. These are RJ-11 ports.
Step 1: Install The AVTECH Device Discovery Utility
The AVTECH Device Discovery Utility is used to initially discover the TemPageR 3E after it is
connected to your network. The Device Discovery Utility can be installed from the AVTECH Install &
Update CD or downloaded from the ‘Downloads’ section of the AVTECH.com website. Install this utility
on a Windows-based computer that is located on the same network that the TemPageR 3E unit will be
connected to. Install this now and we will come back to the Device Discovery Utility in a later step.
Step 2: Install The TemPageR 3E ID Box
The TemPageR 3E must be connected in the following order for initial conguration and
discovery on the network to be successful. Locate the Ethernet cable included with your
package and connect one end to the ‘Network’ port on the front of the TemPageR 3E unit.
Connect the other end of the Ethernet cable to an open port on the switch or router that
will give the TemPageR 3E unit access to your network.
Next, locate the ‘AVTECH 5v 1A Power Adapter’ and plug it into a surge protected UPS power source.
This will allow alert notications even after a complete power loss.
NOTE: The TemPageR 3E unit should be plugged into a UPS.
Attach the other end of the power adapter to the ‘Power’ port on the TemPageR 3E unit
only if the TemPageR 3E unit is already connected to the network. Be sure to remove the
sticker over the ‘Power’ port before attaching the ‘AVTECH 5v 1A Power Adapter’ to the
TemPageR 3E unit.
IMPORTANT NOTE: DO NOT CONNECT POWER to the TemPageR 3E unit during the initial setup UNTIL AFTER you have
connected it to your network as described above or it will cause problems automatically assigning the initial IP address.
Once the network and power connections have been completed, verify that the LED located on the top-
left side of the network jack lights up indicating power and network connectivity.
Step 3: Discovery And Network Settings
Once the TemPageR 3E unit has been properly installed according to Step 2 above, open
the AVTECH Device Discovery Utility and click the ‘Search’ button. The AVTECH
Device Discovery Utility will attempt to discover the TemPageR 3E unit connected to
your network by sending out a UDP broadcast on UDP port 30718.
AVTECH Inc. 5
TemPageR 3E Installation
NOTE: If there are multiple Ethernet adapters on the computer that the AVTECH Device Discovery Utility is installed on, a
dialog will display asking for the proper network to perform the search on. Make the correct selection and then continue.
The TemPageR 3E unit is initially set to obtain an IP address automatically using DHCP. If you do not
have DHCP on your network, please see the ‘Static-Only Networks’ section below.
The TemPageR 3E unit connected to your network should appear in the AVTECH Device Discovery Utility
window as illustrated above. This will normally take just a few seconds. If the IP address displayed is ‘169.
xxx.xxx.xxx’ and the ‘Name’ is displayed as ‘Unknown’ or if the TemPageR 3E unit was not found, please
see the ‘Device Not Found Or Invalid IP Address’ subsection below before continuing.
Once the TemPageR 3E unit is displayed, select it from the list to perform an action on it. Selecting multiple
units will cause the action selected to be performed on multiple units (i.e. all selected units) simultaneously.
The ‘Set IP’ button is used to assign a static IP address, gateway IP address, subnet
mask and DNS server IP address or to set the TemPageR 3E unit back to DHCP
(0.0.0.0). If the ‘Set IP’ button is pressed without a specic TemPageR 3E unit selected
in the AVTECH Device Discovery Utility, a prompt will display asking for the MAC address of the unit.
This option can be used in conjunction with the MAC address listed on the bottom of the TemPageR 3E
unit to attempt IP address assignment of a unit that cannot be located or has previously been obtained or
assigned an incorrect IP address.
The ‘Settings’ button opens the default web browser and displays the ‘Settings’ screen of the
TemPageR 3E web interface. The ‘Settings’ screen allows for further conguration of the
TemPageR 3E unit and is where alerts, email, SNMP and other settings are congured.
The ‘Web’ button displays the main ‘Status’ screen of the TemPageR 3E web interface which
shows current sensor data and alarm status in the default web browser for the system you are
using. Be sure to bookmark the link that loads for quick and easy reference in the future.
6 AVTECH Inc.
Installation TemPageR 3E
The ‘Update’ button initiates the rmware upgrade process of the AVTECH
Device Discovery Utility. If a TemPageR 3E unit is not selected before left clicking
this button, a dialog will display asking for the IP address of the unit to upload
rmware to. Please see the ‘Upgrading Firmware’ section of the ‘Advanced Topics’
chapter for important instructions on the ‘Update’ feature.
The AVTECH Device Discovery Utility offers additional features accessible via a right click context
menu. This menu is accessible only when a located TemPageR 3E unit has been selected and the right
mouse button has been clicked. These menu options are described below.
The ‘Synchronize Time’ option instructs the TemPageR 3E unit to synchronize
with the time server specied in the ‘Time Server IP’ eld on the ‘Advanced’ tab
of the ‘Settings’ screen. The time displayed on the TemPageR 3E ‘Status’ screen
and included in email alert notications can only be updated by linking with a
network time server (NTP) on UDP port 123. If a time server is not available on
your network and access to a time server on the internet is not possible, AVTECH
has various help les available that explain how to congure a computer on the
local network to act as a time server for other devices. Visit AVTECH’s Frequently
Asked Questions (FAQs) to learn more.
The ‘Save Settings’ feature can be used to download the current conguration
settings on a TemPageR 3E unit for backup purposes. This feature can also be used
to quickly congure multiple TemPageR 3E units by conguring one unit,
selecting it, clicking the ‘Save Settings’ option, then selecting multiple units and
clicking the ‘Restore Settings’ option.
The ‘Restore Settings’ feature is used to restore a saved conguration created
using the ‘Save Settings’ feature to one or multiple TemPageR 3E units. When
selected, the user will need to select from a previously saved ‘.bak’ le located in
the ‘log’ folder of the ‘AVTECH Device Discovery Utility’ directory in order to
restore or update the settings on the TemPageR 3E unit(s).
Static-Only Networks
If the network that the TemPageR 3E unit will be connected to does not have automatic DHCP
IP address assignment, the TemPageR 3E unit will default to a ‘169.xxx.xxx.xxx’ IP address. The
AVTECH Device Discovery may or may not be able to discover your unit when it has obtained a
‘169 xxx.xxx.xxx’ IP address, depending on various network conditions. Follow the steps below to
assign an IP address to the TemPageR 3E unit that will be appropriate for your network.
1. Restart the AVTECH Device Discovery Utility and click the ‘Set IP’ button.
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