
3 YEAR
COMMERCIAL WARRANTY
1. WHAT DOES THIS WARRANTY COVER?
This Commercial Warranty covers any defects in material or workmanship under normal commercial use
during the Warranty Period. During the Warranty Period, BenchFoods or your Authorized Retailer will
repair, at no charge, products or parts of a product/s that prove defecve under normal commercial use.
2. WHAT WILL WE DO TO CORRECT PROBLEMS?
BenchFoods or your Authorized Retailer will acon 1 of 3 scenarios based on the defect and the product
purchased;
1. Send a brand-new replacement of the defecve product. *Does not apply for custom industrial orders
2. If the defecve part of the product can be idened, we will ship the replacement part and have a
service technician come on-site to replace and install it once it has arrived.
3. Send out a service technician to invesgate the defect. Once the issue has been idened, the
technician will either x the defect immediately or nofy BenchFoods of replacement parts needed. If
the laer, BenchFoods will ship the required replacement parts to the service address. The technician
will then return on-site to service and x the product.
3. HOW LONG DOES THE COVERAGE LAST?
The Warranty Period for BenchFoods products, as well as their accessories, is 3 years from the original
date of purchase. Individual Parts purchased are not covered by warranty unless they are received through
a warranty claim on a previously purchased product. In this case, a replacement product or part/s assumes
the remaining warranty of the original Physical Goods or 180 days from the date of replacement or repair,
whichever is longer.
4. WHAT DOES THIS WARRANTY NOT COVER?
This Commercial Warranty does not cover defects or malfuncon caused by misuse, abuse or improper
maintenance, failure to follow operang instrucons, or use with equipment with which it is not intended
to be used. It doesn’t cover cosmec or incidental damages. Also, the warranty will not apply to damage
caused by unauthorized alteraon, modicaon or repair of the product.
5. WHAT DO YOU HAVE TO DO?
To obtain warranty service, rstly contact us to determine the problem and the most appropriate soluon
for you. In most cases, technical problems can be corrected over the phone. Tech support can be reached
via telephone or email.
This Commercial Warranty applies to all physical goods (product/s) purchased from
the company BenchFoods.
Tel: US: (972) 737-1282 CA: (604) 800-7466 UK: 0203 879 4355
AU: (07) 3184-4335 NZ: (09) 870-3320