Black Box ServSwitch ACU2500A Bedienungsanleitung

ACU2500A

BLACK BOX®

Easily extend both HDMI video and USB 2.0

up to 330 feet (100 m).

ServSwitch™KVM Extender, HDMI and USB 2.0 over CATx

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746

Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: info@blackbox.com

Customer

Support

Information

ACU2500A

724-746-5500 | blackbox.com

Page 2 ACU2500A

Trademarks Used in this Manual/FCC and IC RFI Statement

Trademarks Used in this Manual

Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc.

Mac and OS X are registered trademarks of Apple Computer, Inc.

Intel is a registered trademark of Intel Corporation.

Windows is a registered trademark of Microsoft Corporation.

Linux is a registered trademark of Linus Torvalds.

Any other trademarks mentioned in this manual are acknowledged to be the property of their respective owners.

Federal Communications Commission and Industry Canada Radio Frequency Interference

Statements

This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict

accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to

comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,

which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial

environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct

the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to

operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio

Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de

la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

Page 3

ACU2500A

NOM Statement

Instrucciones de Seguridad

(Normas Oficiales Mexicanas Electrical Safety Statement)

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca

de una alberca, etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.

Todo otro servicio deberá ser referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico

sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes

que impidan el flujo de aire por los orificios de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros

aparatos (incluyendo amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como

se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados

sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

724-746-5500 | blackbox.com

Page 4 ACU2500A

Table of Contents

1. Specifications .......................................................................................................................................................................5

2. Overview ..........................................................................................................................................................................6

2.1 Introduction .................................................................................................................................................................6

2.2 About the ServSwitch KVM Extender, HDMI and USB 2.0 over CATx..........................................................................6

2.3 What’s Included ...........................................................................................................................................................6

2.4 Requirements ...............................................................................................................................................................6

2.5 Compatibility and Recommended Setup ......................................................................................................................7

2.6 Hardware Description...................................................................................................................................................8

2.6.1 Local Extender ...................................................................................................................................................8

2.6.2 Remote Extender ............................................................................................................................................. 10

3. Installation ........................................................................................................................................................................ 12

3.1 Installing the Local Extender Unit ............................................................................................................................... 12

3.2 Installing the Remote Extender Unit........................................................................................................................... 12

3.3 Connecting the Local Extender to the Remote Extender............................................................................................ 12

3.4 Connecting Power to the Local Extender and Remote Extender................................................................................ 13

3.5 Checking the Installation............................................................................................................................................ 13

3.6 Connecting a USB Device........................................................................................................................................... 13

4. Troubleshooting ................................................................................................................................................................. 14

4.1 Problems/Causes/Solutions ........................................................................................................................................ 14

4.2 Contacting Black Box ................................................................................................................................................. 15

4.3 Shipping and Packaging ............................................................................................................................................. 15

A. Technical Glossary.............................................................................................................................................................. 16

Page 5

ACU2500A

Chapter 1: Specifications

1. Specifications

Color — 36-bit, Deep Color, and x.v Color

Emissions — FCC Part 15 Class A, CE, ICES-003 Class A

Enclosure Material — Silver anodized aluminum

Environmental — RoHS2 (CE)

Immunity — CE EN 55024

Latency — Less than 1 ms

Power Available to USB Device at Remote Extender — 500 mA each port

Range — Up to 330 ft. (100 m) over solid-core CAT5e STP (or better) cable. Solid-core CAT6 STP recommended for best

performance.

USB Device Support and Throughputs — High-speed devices (USB 2.0): Up to 30 Mbps;

Full-speed devices (USB 2.0 and 1.1): Up to 12 Mbps;

Low-speed devices (USB 2.0 and 1.1): Up to 1.5 Mbps

Video Resolution and Depth — Video Resolution: High definition 1080p, 1920 x 1200, and 4K;

Depth: 2D and 3D

USB Hub Support — Any single chain can include up to (4) USB hubs

Connectors — Local Extender: (1) HDMI video in, (1) USB Type B receptacle, (1) RJ-45 link connector;

Remote Extender: (1) HDMI video out, (3) USB Type A receptacles, (1) RJ-45 link connector

Temperature Tolerance — Operating: 32 to 104° F (0 to 40° C);

Storage: -4 to +158° F (-20 to +70° C)

Relative Humidity — Operating: 20 to 80%, noncondensing;

Storage: 10 to 90%, noncondensing

Power — Input: 100–240 VAC, 50–60 Hz;

Output: 5 VDC, 3 A (15 W)

Size — Each unit: 1.2"H x 6.9"W x 4.4"D (3 x 11.2 x 17.4 cm)

724-746-5500 | blackbox.com

Page 6 ACU2500A

Chapter 2: Overview

2. Overview

2.1 Introduction

The instructions in this guide assume a general knowledge of computer installation procedures, familiarity with cabling

requirements, and some understanding of USB devices.

NOTES provide additional useful and important information.

CAUTIONS provide important information about an operational requirement.

2.2 About the ServSwitch KVM Extender, HDMI and USB 2.0 over CATx

The Extender incorporates a proprietary USB and HD video technology, which enables users to extend both HDMI video and USB

2.0 up to 330 feet (100 m). The following proprietary USB features are included:

• True plug-and-play.

• Supports all major operating systems: Windows®, Mac OS X®, and Linux®.

• Reliable operation with USB 2.0 and 1.1 devices and hubs.

2.3 What‘s Included

• Local Extender

• Remote Extender

• (2) 5V DC power adapters

• USB Cable

• HDMI Cable

• Quick Start Guide and Warranty Information

NOTE: The product requires two power adapters, one for the local extender and one for the remote extender.

NOTE: This product supports CAT5e or better cabling (i.e., CAT6, CAT7, etc.). All references to “CAT5e” should be read as “CAT5e

or better.”

2.4 Requirements

To complete the installation, you will require the following items that are not included with the product:

• A computer that is USB compatible (with USB compliant operating system) and has an HDMI port;

• USB 1.1 or 2.0 compatible device(s);

• A minimum of CAT5e Shielded Twisted Pair (STP) cable with two CAT5e RJ-45 connectors (if using surface cabling), OR

• A minimum of CAT5e cabling with two information outlets and two CAT5e patch cords with CAT5e RJ-45 connectors (if using

premise cabling).

NOTE: While CAT5e STP is the minimum category of twisted-pair cabling, for the best experience, and to minimize interference

and crosstalk, CAT6 STP or better is strongly recommended. When using CAT5e cabling, the layout and quality of your

cable runs and connections becomes extremely important. Please refer to the Cabling information in Section 2.5 for details.

Page 7

ACU2500A

Chapter 2: Overview

2.5 Compatibility and Recommended Setup

The product is compatible with many graphics cards, operating systems, and monitors, and supports high definition video

resolutions of up to 1080p, 1920 x 1200, and 4K. However, there is no guarantee that all devices will be compatible with the

product, because there are a number of different factors that may impact the operation of this KVM Extender.

This product supports both USB 1.1 and 2.0 devices. These devices include: keyboards, mice, flash drives, microphones, speakers,

printers, and USB 1.1 web cameras.

NOTE: USB 2.0 devices are limited to 30 Mbps of throughput. As a result, not all USB 2.0 devices will reach full performance.

HDMI Cables

Poorly terminated HDMI cables may result in damage to the devices they are connected to. Please ensure that you use the HDMI

cable provided with the product when connecting the Local Extender to the host computer, and high-quality HDMI cables for all

other HDMI connections.

Cabling

Solid core Category 6 STP cable with Category 6 RJ-45 connectors is recommended for best performance.

CAUTION: Using CAT5e or unshielded CAT6 cabling may leave your signal more susceptible to interference and noise, which may

result in poor video performance or reduced extension distance.

Table 2-1. Maximum distances for specific cable types.

Cable Type Maximum Distance Notes

Solid Core CAT5e UTP

330 feet (100 meters)

High susceptibility to electrical interference.

Solid Core CAT5e STP Moderate susceptibility to electrical interference.

Solid Core CAT6 UTP High susceptibility to electrical interference.

Solid Core CAT6 STP Recommended.

Solid Core CAT7 STP Recommended.

Host Operating Systems

• Windows®

• Mac OS X®

• Linux®

Peripherals

• Keyboards and mice

• Mass storage devices

• USB 1.1 Web cameras

• Printers

• Speakers

• Microphones

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Page 8 ACU2500A

Chapter 2: Overview

HDMI Features

The KVM Extender is compatible with the following HDMI features:

• Full uncompressed high definition 1080p, 1920 x 1200, and 4K video resolution.

• Depth perception of 2D and 3D.

• Deep Color and x.v. Color

• Lip Sync Pass-through

• CEC Pass-through

• HDCP Pass-through

2.6 Hardware Description

2.6.1 Local Extender

The Local Extender connects to the host computer using the supplied HDMI and USB cable. Figure 2-1 shows the front and back

panels of the Local Extender. Table 2-2 describes its components.

NOTE: It’s important to use the HDMI cable supplied with the product when connecting the Local Extender to the host computer

to ensure proper operation.

5V DC

Power

Link

USB

Video

234

Config HDMI In

Link

Rear View

Front View

S e r v S w i t c h HDMI U S B 2 . 0

B L A C K B O X K VM EXTEND E R

Figure 2-1. Front and back panels of the Local Extender unit.

Page 9

ACU2500A

Chapter 2: Overview

Table 2-2. Local Extender components.

Item Component Description

1Power LED (Green)

ON green: The system is powered and ready to use.

OFF: The system does not have power.

2Link LED (Green)

ON when the local and remote extenders are able to communicate with each other

across the link.

OFF when there is no communication between the local and remote extenders.

3USB LED (Green)

ON when the local extender and the host computer are communicating with each

other and working.

Blinking when video (non-HDCP) content is being transmitted.

OFF when there is no video being transmitted.

4Video LED (Green)

ON solid when HDCP (digital rights management) content is being transmitted.

Blinking when video (non-HDCP) content is being transmitted.

OFF when there is no video being transmitted.

5Link Port (RJ-45) Accepts RJ-45 connector for CAT5e cabling.

6Config Reserved for use by Black Box.

7HDMI In Accepts HDMI connector for video input from the host computer.

8Device Port (USB Type B) Connects the local extender to the host computer.

9Power Port Connects to the 5-V, 3-A power adapter.

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Page 10 ACU2500A

Chapter 2: Overview

2.6.2 Remote Extender

The Remote Extender provides HDMI output to a monitor and three USB Type A ports for standard USB devices. Additional

devices may be connected by attaching USB hubs. Figure 2-2 shows the front and back panels of the Remote Extender. Table 2-3

describes its components.

5V DC

Power

Link

USB

Video

Config

HDMI Out

Link

Rear View

Front View

S e r v S w i t c h HDMI U S B 2 . 0

B L A C K B O X K VM EXTEND E R

Figure 2-2. Front and back panels of the Remote Extender unit.

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