Black Box ServSwitch ACU5013A Bedienungsanleitung

ServSwitch Wizard Extender

USER GUIDE

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NETWORK SERVICES

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746

Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: [email protected]

CUSTOMER

SUPPORT

INFORMATION

AUGUST 2004

ACU5013A

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Contents

Welcome

‘One-in, two-out’ mode ......................................................... 2

‘Two-in, two-out’ mode ......................................................... 2

Supplied items ........................................................................ 2

Installation and operation

Installation................................................................................... 3

Stage A - Configuration switch settings .............................. 3

Stage B - Mounting the module – desk or rack ................... 4

Stage C – Connections ........................................................... 4

Connections at the Wizard Extender ACU5013A............ 4

Connections at the Remote Receivers.............................. 6

Operation .................................................................................... 7

Power and activity indicator............................................. 7

‘Two-in, two-out’ mode ..................................................... 7

‘One-in, two-out’ mode .................................................... 7

Special configuration

Password override....................................................................... 8

Flash upgrade .............................................................................. 8

Stage A - Download the upgrade files ................................. 8

Stage B - Create a startup diskette ....................................... 9

Stage C – Reconfigure the connections and begin.............. 9

Stage D - Return the connections to their usual state ...... 10

Video compensation ............................................................ 11

The Skew Compensator ....................................................... 12

Further information

Troubleshooting ........................................................................ 13

Getting assistance ..................................................................... 13

Other products in the Wizard range....................................... 14

Safety information ................................................................... 14

Radio Frequency Energy .......................................................... 15

European EMC directive 89/336/EEC ................................... 15

Federal Communications Comission and Canadian Depart-

ment of Communications radio frequency interference

statements ............................................................................ 15

Certification notice for equipment used in Canada ............... 16

Normas Oficiales Mexicanas (NOM) ........................................ 17

Instrucciones de seguridad .................................................. 17

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RECEIVER 1

(ACU5011A)

RECEIVER 2

(ACU5011A)

PSU

Wizard Extender

ACU5013A

VIDEO 1

UTP 1

UTP 2

Y-CABLE

KEYBD

MOUSE

RECEIVER

(ACU5011A)

RECEIVER

(ACU5011A)

PSU

Wizard Extender

ACU5013A

VIDEO 1

VIDEO 2

UTP 1

UTP 2

Y-CABLE

KEYBD

MOUSE

Welcome

Thank you for choosing the ServSwitch Wizard Extender ACU5013A.

Used in conjunction with two remote receivers, this compact unit

allows you to control (or monitor) one computer from two separate

locations. The long distance links are made via Category 5 or higher

cabling and each of the two spurs can be up to 650ft (200m) in length.

The Wizard Extender ACU5013A can be used in two ways:

‘One-in, two-out’ mode

Allows one computer to be accessed by two separate keyboard, video

and mouse sets. Control of the system is arbitrated on a ‘first come,

first served’ basis, with control being relinquished two seconds after

the last keyboard or mouse action.

Supplied items

‘Two-in, two-out’ mode

When the computer has a second video controller, this mode allows a

keyboard, video and mouse set to form a remote control connection,

while the secondary video channel is transmitted to a second video

monitor in the same (or an alternative) location.

Self-adhesive

rubber feet

Y-cable

KVM cable

(EHN408-0005)

Secondary video

cable

(EVNPS06-0005)

Power supply plus mains

cable (PS649) plus

power cord (EPWR08)

234

LOCAL

CABLE

2POWER

BLACK BOX

Wizard Extender

724-746-5500

Optional connection to

power adapter (required

when no keyboard

connection will be made

Connection from

the secondary

video controller

within the

computer (if used)

Connection from

the primary video

controller within

the computer

Socket for Y-cable to

which connections

from the keyboard

and mouse ports of

the computer are

attached

Twisted pair

connection to

primary (UTP 1)

and secondary

(UTP 2) remote

receivers

Switch bank to

determine certain

modes and functions

Expansion connector

for future use and

optional power input

Wizard Extender

ACU5013A module

Power

and signal

activity

indicator

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Installation

The installation of the Wizard Extender ACU5013A is straightforward

and can best be achieved in most cases by following these stages:

• Stage A Check or set the configuration switch settings

• Stage B Mount the module

• Stage C Connect the cables

Stage A - Configuration switch settings

The basic operation of the Wizard Extender ACU5013A is controlled by

the bank of four switches located on the side of the module. The

switches are monitored at all times and may be changed when power

is on or off (the only exception to this rule is switch 1 which initiates

slightly different functions depending on the power state when it is

switched).

Switch 1

OFF: Normal operation.

ON: (Before power is applied) Places the module into upgrade mode so

that the internal software can be changed. Please see the ‘Flash

upgrade’ section in the ‘Special configuration’ section.

ON: (While power is applied) Places the connected receiver modules

into password override mode. This allows any pre-configured

passwords to be altered - particularly useful when they have been

lost or forgotten. Please see the ‘Password override’ section in

the ‘Special configuration’ chapter.

Switch 2

OFF: Normal operation.

ON: Set transparent mode. Use this setting if the Wizard Extender

ACU5013A is to be used with KVM switches produced by other

manufacturers. Cascaded KVM switches often use special signals

to set or identify conditions. In transparent mode, the Wizard

Extender ACU5013A will pass the signals without attempting to

interpret them.

Switch 3

OFF: ‘Two-in, two-out’ mode. Use this setting when the computer has

a second video controller that must be fed to a second video

monitor alongside, or separate from, the primary monitor,

keyboard and mouse.

ON: ‘One-in, two-out’ mode. Use this setting when two separate

keyboard, video and mouse sets are required to control one

computer.

Switch 4

OFF: Normal operation.

ON: Suspend operation and reset the Wizard Extender ACU5013A.

Use this setting momentarily to produce the same effect as

removing and restoring power if incorrect operation has occurred.

Return the switch to the OFF position to allow normal operation to

continue.

Note: When shipped, all switches are set in the OFF positions and this

will produce normal operation in the ‘Two-in, two-out’ mode. To select

the alternative, ‘One-in, two-out’ mode, simply change switch 3 to the

ON position.

Installation and operation

OFF: Normal operation

ON: Transparent mode

OFF: Normal operation

ON: Reset Wizard Extender

ACU5013A

OFF: Normal operation

ON: Flash upgrade/reset

password modes

OFF: Two-in, two-out mode

ON: One-in, two-out mode

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Pan-head

screw

Countersunk

screws x 2

Rack

securing

plate

Stage B - Mounting the module – desk or rack

The Wizard Extender ACU5013A can be situated on a desk (or floor) or

alternatively, for larger installations, mounted within an optional rack

mount chassis.

Desk mount

Apply the supplied self-adhesive rubber

feet to the underside of the module.

Rack mount

Note: The module switches are not accessible

once it is inserted into the rack, therefore, check all

settings before insertion.

1 Place the rack securing plate (available as a separate kit) onto the

front of the module and secure it with the two countersunk screws.

2 Orient the Wizard Extender ACU5013A module on its side so that

its labelled face is the correct way up and the two blue video

connectors are facing into the rack.

3 Slide the module into the required rack position. The rectangular

cut-out in the front upper lip of the rack allows the two screws on

the module’s upper edge to slide through.

4 The rack mount chassis has a series of holes in its floor that are

spaced to accommodate the two screws on the

module’s lower edge. Ensure that the screws

correctly locate into the two holes of the

chosen slot. The rack securing plate

on the module should now be

flush with the front of the

rack mount chassis.

Stage C – Connections

Most connections to the Wizard Extender ACU5013A are common to

both of the operational modes, while other connections differ

depending on whether the ‘Two-in, two-out’ or ‘One-in, two-out’

modes are selected.

Connections at the Wizard Extender ACU5013A

Power connection

The Wizard Extender ACU5013A can obtain its power perfectly well

from its keyboard connection to the computer system. Thus, if the

keyboard connection is made to the computer, the power adapter is

not necessary. If, however, the Wizard Extender ACU5013A will not use

a keyboard connection, then the power supply must be used:

1 Attach the output connector of the

power supply to the socket at the

front edge of the module labelled

POWER.

2 Insert the IEC connector of the

supplied power lead into the

corresponding socket of the power

supply. Connect the other end of

the power lead to a nearby mains

socket.

When power is applied, either

via the keyboard connector or

power supply, the small

indicator situated on the front edge of the module adjacent the POWER

socket will glow red.

Note: It is also possible to supply power to the module using the

Expansion connector situated adjacent to the configuration switches.

The use of this connector is beyond the scope of this user guide.

Note: The module contains an internal automatic cut-out fuse to

protect against power surges. To reset, remove power from the module

for one second and then reconnect.

5 Use the third (pan-head) screw, in the top hole of the rack securing

plate to fasten the module to the rack.

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Twisted pair cable connections

The Wizard Extender

ACU5013A uses two twisted

pair cables (Category 5 or

higher) to link to the two

separate remote receiver

units.

Insert the

connectors from the

two twisted pair

cables into the

connectors front end

of the module.

Note: In the ‘Two-in, two-out’ mode, the UTP 1 connector provides

keyboard, video and mouse data, while the UTP 2 connector supplies

only a secondary video signal.

Y-cable & KVM cable connections

The Wizard Extender ACU5013A uses a Y-cable to split-out the

keyboard and

mouse

connections from

the single socket

on the front end

of the module.

1 Insert the

main plug of

the Y-cable

into the

round socket

labelled

the front

edge of the

module.

2 Using the supplied KVM cable:

• Attach the light purple keyboard connector to the Y-cable

socket labelled .

• Attach the green mouse connector

to the Y-cable socket labelled

. If the computer has a 5-pin

DIN (AT) keyboard connection,

use an optional ‘PS/2 to AT’

converter.

• Attach the blue video connector

to the VIDEO 1 socket at the

back end of the module. When

rack-mounted, a route from the

front to the rear of the

module must be

maintained for this

connection to be

possible.

3 At the other end of the

KVM cable, attach the

keyboard, mouse and video connectors to the appropriate sockets

at the rear of the computer system.

Note: For computers equipped with two video controllers, the video

connector on the KVM cable should go to the output socket of the

primary controller.

These are all of the connections required at the Wizard Extender

ACU5013A end if you are using the ‘One-in, two-out’ mode (Switch 3:

ON) – Now go to the sub-section ‘Connections at the Remote Receivers’.

However, if you are using the ‘Two-in, two-out’ mode (Switch 3: OFF),

one further connection must be made at the Wizard Extender

ACU5013A end - shown overleaf.

Connection from the

primary video controller

within the computer

Connection

to primary

remote

receiver

Connection to

secondary

remote receiver

Connection from

the mouse port of

the computer

Connection from

the keyboard port

of the computer

Supplied Y-cable

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Twisted pair

connection from

the Wizard

Extender

ACU5013A

Power supply

connection

Connections to

keyboard,

mouse and

video monitor

‘Two-in, two-out’ second video connection

1 Using the supplied secondary video

cable, attach one end to the

VIDEO 2 socket at the back end of

the module.

2 Attach the other end of the

secondary video cable

to the output

socket of the

second video

controller at the

rear of the

computer

system.

Connections at the Remote Receivers

Although not supplied as part of the Wizard Extender ACU5013A

package, the connection of the remote receivers are important and

differ according to the mode used.

‘One-in, two-out’ mode connections

In this mode, both remote receiver modules are

wired in the same way:

The switch settings should be set for

normal operation. Generally this means all

set to OFF, however:

• Switches 2 and 3 can be altered to select the required hot keys,

and

• Switch 4 selects Automatic (OFF) or Manual (ON) video

compensation mode.

For details, please refer to the user guide for the remote receiver used.

Connection from the secondary

video controller within the

computer

RECEIVER 1

(ACU5011A)

RECEIVER 2

(ACU5011A)

PSU

Wizard Extender

ACU5013A

VIDEO 1

UTP 1

UTP 2

Y-CABLE

KEYBD

MOUSE

Single video

connection

Both receivers

have keyboards,

video monitors

and mice

attached in the

same manner

(PSU p/n: PS649)

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‘Two-in, two-out’ mode connections

In this mode, the primary and secondary remote receiver modules are

connected differently. For the primary receiver, use the connection

details shown on the previous page. For the secondary receiver,

connect the module as shown here:

The switch settings should be set for normal operation. Generally this

means all set to OFF, however:

• Switches 2 and 3 can be altered to select the required hot keys,

and

• Switch 4 selects Automatic (OFF) or Manual (ON) video

compensation mode.

For details, please refer to the user guide for the remote receiver used.

Operation

Power and activity indicator

On the front panel of the Wizard

Extender ACU5013A a small recessed

indicator provides confirmation of power

and activity, as follows:

• Constant red - power applied, no

communication activity.

• Flickering red - power applied,

communication occuring.

• Slow flashing red - module is in flash upgrade mode.

‘Two-in, two-out’ mode

In this mode, operation should be straightforward with the main video

image appearing on the monitor connected to the primary receiver.

The keyboard and mouse connected at the primary receiver will have

total control over the system.

The output from the computer’s second video controller should then

appear on the monitor connected to the secondary receiver. If there is

no image on the secondary monitor, first check that the computer is

actually generating a second screen image.

‘One-in, two-out’ mode

In this mode, control of the computer is arbitrated on a first come, first

served basis. In the standby state, control is available to both receivers

and their keyboard indicators both show their current Num Lock, Caps

Lock and Scroll Lock conditions.

At the moment that a key is pressed or a mouse is moved on one

receiver, the other receiver is temporarily locked out (the video image

remains). The keyboard indicators on the locked out system then begin

to flash to confirm its status:

After two seconds of

inactivity from the

receiver that currently

has control, the system

returns to its standby

condition and the

keyboard indicators of

the locked out system

return to their ‘natural’

state.

Second twisted

pair connection

from the Wizard

Extender

ACU5013A

Power supply

connection

Connection to

secondary video

monitor

RECEIVER

PSU

Wizard Extender

ACU5013A

VIDEO 1

VIDEO 2

UTP 1

UTP 2

Y-CABLE

KEYBD

MOUSE

Primary and

secondary

video

connections

Primary receiver

with keyboard,

video monitor

and mouse

attached

Secondary

reciever with

video monitor

only attached

Recessed

activity

indicator

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Special configuration

In operation, the Wizard Extender ACU5013A is generally an unseen

and transparent element in the system. Most of the configurable

options and usability settings (such as passwords, hotkey controls, etc.)

are made at the receiver units, where the keyboards, video monitors

and mice are connected. There are, however, two important

configuration options particular to the Wizard Extender ACU5013A,

both of which are controlled by switch 1 on its side panel.

Password override

This mode allows you to override any passwords that have been set at

the remote receiver(s) and place them into configuration mode so that

new ones may be set. This feature is particularly useful when

passwords have been lost or forgotten.

To override remote receiver passwords

1 Power down both remote receivers.

Note: If you wish to leave one of the receivers unchanged, leave it

switched off during this process – do not power the unit while the

configuration switch on the Wizard Extender ACU5013A is set.

2 With power to the Wizard Extender ACU5013A still on, change

switch 1 to the ON position.

3 Power on one or both of the remote receivers. The powered on

receiver(s) will go directly into configuration mode so that new

passwords may be set (without requiring the old one(s). For details

about setting passwords, please refer to the user guide for the

remote receivers.

4 Once the remote receiver(s) have entered configuration mode,

return switch 1 of the Wizard Extender ACU5013A back to its OFF

position. Note: If switch 1 remains ON, then the Wizard Extender

ACU5013A will enter upgrade mode when it is repowered and will

not operate normally.

Flash upgrade

As part of the continual development and improvement process across

our range of products, software upgrades are occasionally made

available. The Wizard Extender ACU5013A’s internal flash memory and

our unique keyboard-link upgrade technique allow you to utilize

software upgrades in a straightforward manner.

Note: Wizard receiver modules can also be flash upgraded. For further

details, please refer to the user guide for the remote receivers.

To perform a flash memory upgrade, you need to perform the

following stages:

• Stage A – Download upgrade files from the website

• Stage B – Create a startup diskette and copy the files to it

• Stage C – Reconfigure the connections and begin

• Stage D - Return the connections to their usual state

Stage A - Download the upgrade files

To download the files

1 Contact Black Box technical support (see front cover) for details

about how to locate and download the appropriate upgrade file.

2 Decompress the downloaded file. Depending on the chosen option,

there will be a collection of suitable files. As a minimum, there

should be the following files:

• AUTOEXEC.BAT – directs the computer to run the upgrade

programs.

• XKVMxxx.EXE – this is the upgrade program that causes upgrade

data to be sent to the Wizard Extender ACU5013A from the

computer.

• XDVTxxx.HEX – this is the firmware file for the Wizard Extender

ACU5013A.

Where xxx is the upgrade version number.

Now please follow Stage B.

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Stage B - Create a startup diskette

For this stage you will need a 3½ floppy diskette that is either blank or

has existing contents that are no longer required. The write protect

tab must be moved to the ‘unprotected’ position. Depending on your

operating system, use one of the following to create a startup disk:

To create a startup disk in Windows XP

1 Insert a diskette into the floppy disk drive.

2 Select ‘Start’ and then ‘My Computer’.

3 Right mouse click on the ‘3½ Floppy (A:)’ icon and select ‘Format’.

4 Check the ‘Create an MS-DOS startup disk’ box and select ‘Start’.

To create a startup disk in Windows 95/98/Me

1 Insert a formatted diskette into the floppy disk drive.

2 Select ‘Start’, then ‘Settings’ and then ‘Control Panel’.

3 Double click on the ‘Add/Remove Programs’ icon.

4 Select the ‘Startup Disk’ tab.

5 Click ‘Create Disk’ and follow the instructions.

To create a startup disk in Windows 95/98 (alternative method)

1 Insert a diskette into the floppy disk drive.

2 Right mouse click on the ‘3½ Floppy (A:)’ icon and select ‘Format’.

3 Select the ‘Full format’ option and ensure that the ‘Copy system

files’ box is checked.

4 Select ‘Start’ to format the disk.

To create a startup disk from MS-DOS or a DOS window within

Windows 95/98

1 Insert a diskette into the floppy disk drive and check that the drive

is configured as drive A (it usually is).

2 At the DOS prompt (C:\>) type:

FORMAT A: /S

and follow the instructions given by DOS.

Copy the downloaded files to the disk

Once the diskette has been formatted, using Windows Explorer or the

My Computer option, copy the downloaded and decompressed files

from your computer to the floppy diskette.

Now please follow Stage C.

Stage C – Reconfigure the connections and begin

1 On the computer from which you will run the upgrade, ensure that

its BIOS settings will allow it to boot from the floppy diskette drive,

rather than booting immediately from the hard drive.

2 Switch off the computer and Wizard Extender ACU5013A (if a

power supply is connected).

3 Disconnect both twisted pair cables from

the Wizard Extender ACU5013A. For

the upgrade process, the only

connection that is essential,

between the computer and

the Wizard Extender

ACU5013A, is the

keyboard port

connection.

4 So that you can

check upgrade

progress,

connect a

monitor directly

to the primary

video port of the

computer.

5 On the Wizard Extender ACU5013A, change switch 1 to the ON

position. Ensure that the upgrade diskette is in the floppy disk

drive of the computer.

6 Power on the computer (and Wizard Extender ACU5013A, if it is

using the power adapter). The upgrade process will start

automatically and confirmation will be given on screen.

Now please follow Stage D.

Remove the twisted pair

connections and ensure that the

link to the computer’s keyboard

port is correct - the mouse and

video port connections are

unimportant for this operation

Dieses Handbuch passt für folgende Modelle

Inhaltsverzeichnis

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