Bosch DCN multimedia 1.41 Anleitung zur Verwendung

DCN multimedia 1.41

en Release Notes

DCN multimedia Release Notes 1.41 2

Bosch Security Systems| 2015-02-24

Table of Contents

1History .................................................................................................................................3

2GUI languages ....................................................................................................................4

3Known issues .....................................................................................................................4

3.1 Licensing ..............................................................................................................................4

3.2 Network ................................................................................................................................4

3.3 Software and hardware installation......................................................................................5

3.4 Meeting application and Multimedia device.........................................................................6

3.5 Camera control.....................................................................................................................6

4Additional Information (not included in manuals)..........................................................8

4.1 System Activation Site .........................................................................................................8

4.2 NetTime configuration..........................................................................................................9

4.3 Configuring the Language selection ....................................................................................9

4.4 Document browsing on MMD.............................................................................................10

4.4.1 Configuration ...........................................................................................................10

4.4.2 Preparing.................................................................................................................11

4.4.3 Troubleshooting ......................................................................................................11

4.5 How to downgrade from DCN multimedia version 1.2 to DCN multimedia version 1.17...11

4.6 How to downgrade from DCN multimedia version 1.1 to DCN multimedia version 1.0.....11

4.7 Attaching a (remote) SQL server to DCN multimedia........................................................12

4.7.1 Needs......................................................................................................................12

4.7.2 Formatting of the connection string.........................................................................12

4.7.3 Windows authentication format...............................................................................12

4.7.4 SQL authentication format ......................................................................................13

4.7.5 SQL server reference..............................................................................................13

4.7.6 Creating the database on the SQL server ..............................................................13

4.7.7 Remote creation......................................................................................................13

4.7.8 Creation on the target machine...............................................................................13

DCN multimedia Release Notes 1.41 3

Bosch Security Systems| 2015-02-24

1History

Release

Date

Release Comments

1.41

2015-02-28

•

Solved issue with opening documents on the DCN multimedia

device

1.40

2015-01-31

•Voting preparation and management implemented (DCNM-LVPM)

•TV One CORIOMatrix supported

•Added Software maintenance agreement expiration messages to

Activation tool and improved installer

•Solved several issues regarding TV-One and Kramer MV-6 external

video switchers

•Improved identification

•Solved DCN Next Generation does not receive the floor audio from

DCN multimedia via the Omneo Media Interface

1.31

2014-11-25

•Functionality implemented during 1.3 is translated into local

languages

•Solved translation mistakes in Russian translation

•Solved Upgrading DCN multimedia system (including Bosch DCNM

multimedia Ext.VideoSwitcher), fails

•Solved several issues regarding TV-One and Kramer MV-6 external

video switchers

•Solved participant rights cannot be updated during a running

meeting

•Solved Meeting application starts without management rights

because previous session has not exited properly

•Solved unassigning and assigning participants to seats behavior

upon disconnecting and reconnecting of DCN multimedia devices

1.30

2014-10-02

•

Added Language selection (seat license required) for interpreted

languages when connected to DCN Next Generation

•Added support for Kramer MV-6 video switch

•Increased maximum number of open microphones from 10 to 25

•Support of all current Bosch Onvif camera’s

•Changed voting from seat based to participant based

•Improved usability of ON/OFF toggles in configuration screen of

Multimedia device

•Solved temporary loss of speech

•Solved problems on Equalizer page of the Meeting application

•Solved problem of headphone volume control popping up after

switching screens

•Improved behavior of opening of documents on the Multimedia

device

•Improved sorting of seats and devices of the Meeting application

•Improved DCNM-DEMO, DCNM-CRN, DCN-RENTAL licenses so

that they can grow together with future system functionality

•Improved performance of large systems (upto 750 seats)

•Improved Ambient audio; ambient audio is not routed to DCN

multimedia device loudspeaker

1.20

2014-07-23

•Added Identification (seat license required)

•Added For/Against/Abstain voting (seat license required)

•Added support for short and long stem microphone.

•Increased maximum system size to 750 devices

•Added ambient microphone functionality (e.g. for DCN multimedia

Webcasting)

•Added support for Remote SQL server 2008 R2

•Rapid Spanning Tree Protocol (RSTP) support for redundant

cabling of DCNM-MMDs

DCN multimedia Release Notes 1.41 4

Bosch Security Systems| 2015-02-24

Release

Date

Release Comments

1.17

2014-06-16

•Solved blocked welcome screen blocked in Russian language

•Solved welcome screen does not react on language change

•Solved power button visible without the rights

1.16

2014-05-16

•New GUI items for Multimedia Devices, Meeting Application,

Installer are translated in local language

•Added Finnish and Arabic on the Multimedia Devices, Meeting

Application, Installer

•Corrected behavior of Granting speech to VIP or VIS

•Solved reboot of DCN multimedia device when opening large files

•Solved Activation Tool does not start on non-US Operating System

•Solved Power Off button does not appear on Multimedia Device

which has Power Off capabilities.

1.12

2014-02-07

•Added welcome screen to show the name of the participant or seat

•Added possibility to configure another presentation stream

•Added possibility to configure other camera source than Bosch HD

Conference Dome

•Added support for Windows 8.0 Home, Windows 2008 Server R2

and Windows 2012 Server R2, 64 bit only

•Added Copy meeting to the Meeting preparation application

•Added Windows API

•Added Repairing and Returning of licenses

•Improved the URL linked to agenda’s and agenda items

•Added support for DCN multimedia Webcast application

1.00

2013-10-28

•Initial version

2GUI languages

zh-CN

zh-TW

Multimedia device

•

Meeting application

•

Server Console

•

Activation tool

•

APK upload tool

•

Licensing website

•

3Known issues

3.1 Licensing

Issue:

License text of the OMNEO components is not part of the system installation

Solution:

Please check the license.txt in the Tools\CAP Open Source Overview\ directory.

Issue:

Activating a DCN multimedia license when using non standard ANSI characters can result in the

following error message Request xml file is tampered. Please submit valid xml.

Version: 1.2

Solution:

Create a new Request.xml (activate offline) using standard ANSI characters.

3.2 Network

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Issue:

Delay of audio in a multi-subnet DCN multimedia system using Cisco c3560x with firmware 15.0.1

SE3 c3560e-universalk9-mz.150-1.SE3.bin

Solution:

Use the tested and supported firmware versions:

- 12.2.55 SE5 (c3560e-universalk9-mz.122-55.SE5.bin)

- 15.2.2E (c3560e-universalk9-mz.152-2.E.bin)

Issue:

Connecting, out of the box, DCN multimedia devices to a network switch can cause connection

problems because the DCN multimedia devices have Rapid Spanning Tree Protocol (RSTP) by

default enabled and not all network switches support this protocol.

Solution:

Upgrade the DCN multimedia devices with only DCNM-APS and PC connected.

Issue:

Client PC does not connect to DCN multimedia server when it is not in the same subnet

Solution:

Define and configure the system in such a way that all Client PC’s are in the same subnet as the

DCN multimedia server

Issue:

When using managed switches with IGMP enabled, this issue can result in loss of audio and other

failures.

Solution:

In your switch set igmp-last-member-query-count=7, igmp-last-member-query-interval=10000 and

enable the IGMP querier to a repetition rate of 60s. If your switch does not implement an IGMP

querier, you can use the IGMP querier in the ARNI-E.

3.3 Software and hardware installation

Issue:

Upgrade DCN multimedia to 1.31 on Windows 2012 fails.

Solution:

Run the installation process again.

Issue:

Failsafe devices are not automatically restored by the FWUT if they are not in the same subnet as

the FWUT e.g. a multi subnet network with an ARNI.

Solution:

Disconnect all devices which are in failsafe mode and connect them to a system with one subnet

and without an ARNI. The failsafe mechanism is based on multicast DNS which causes this

technical constraint. Failsafe works with multicast DNS, its a technical constraint. Note: do not

connect more than 10 failsafe devices at the same time.

Issue:

Upgrading DCN multimedia devices (DCNM-MMD) which have firmware prior to 1.2 does not work

in a system with an ARNI, because the Firmware Upload Tool does not list the DCNM-MMDs.

Version: 1.2

Solution:

Upgrade the DCN multimedia devices with the ARNI not connected. Note: limit the system size to

upto 100 DCNM-MMDs while upgrading.

Issue:

Failed to install DCN multimedia because of failure "Failed to verify signature of payload:

SQLServer2008R2.

Solution:

The PC is missing the latest Microsoft Windows update. Please get the latest Microsoft Windows

updates installed on the PC before starting the DCN multimedia setup.

DCN multimedia Release Notes 1.41 6

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Issue:

System stops working after a new user is created at the PC running the DCN multimedia software

services.

Solution:

Reboot the server PC.

3.4 Meeting application and Multimedia device

Issue:

DCN multimedia Server console shows green tickmark notifying that all services are started

correctly and system is properly licensed, but, DCNM-APS shows green blinking LED,

DCNM-MMD’s show screen with the ethernet links and Meeting Application remains in splash

screen.

There are two posssible causes:

The SQL server does not see the DCN multimedia databases because you have manually de-

installed Microsoft SQL server prior to installing DCN multimedia.

Solution 1

1. Stop the DCN multimedia services using the DCN multimedia Server Console

2. Copy [DVD]\Tools\SQL script\Sysadmin2System.sql to C:\script\

3. Open a command prompt with elevated rights (Run as administrator)

4. Run the command:

sqlcmd.exe -S .\SQLEXPRESS -E -i C:\script\Sysadmin2System.sql

5. Start the DCN multimedia services using the DCN multimedia Server Console

The DCN multimedia service cannot connect to the database due to authentication settings of the

system admin user.

Solution 2:

1. Stop the DCN multimedia services using the DCN multimedia Server Console

2. Delete all Dcnm*.* files in C:\Program Files\Microsoft SQL

Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA

3. Open a command prompt with elevated rights (Run as administrator)

4. Go to C:\Program Files\Bosch\DCN multimedia

5. Run the command:

DcnmDatabaseConsole.exe –y -n

6. Start the DCN multimedia services using the DCN multimedia Server Console

Issue:

Going back to the active meeting after internet browsing, by means of the home button in the

browser and Back To Active button (big green button), takes about 4 seconds delay.

Solution:

This is standard Android behavior

When the back button in the browser is used, and then the Back To Active button, there is no

delay.

Issue:

Meeting application shows disabled buttons or missing buttons. The Multimedia Devices show the

disconnected screen.

Solution:

Disable the sleep mode of the server PC, and then reboot the server.

Issue:

The Meeting application and the Multimedia Device show a different time.

Solution:

Enable daylight saving of the PC running the Meeting application.

3.5 Camera control

DCN multimedia Release Notes 1.41 7

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Issue:

When using the PTZ arrows in the Meeting Application the camera does not stop moving, if the

camera has firmware 5.73.

Solution:

Downgrade the camera to 5.72 firmware.

Issue:

Camera pre-positions cannot be set at the seats.

Solution:

Close the Meeting application. Remove the file:

C:\Users\«servername»\AppData\Local\Bosch\Bosch.Mmcn.UserInterfaces_...

Restart the Meeting application.

DCN multimedia Release Notes 1.41 8

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4Additional Information (not included in manuals)

4.1 System Activation Site

The activation website is changed from release 1.2 to 1.3:

•The Overview page has become the default landing page and displays all activated and

not activated activation IDs which are delivered to your organization.

•The Manage license page allows you to activate, return and repair fulfillments (previously

these activities had their own pages).

•Manage webcasting is for activating the webcasting licenses.

•Manage users allows you to create user accounts for technicians so they can access the

website and activate licenses.

•Create dealer allows you create sub organizations to which activation IDs (Sales orders)

can be assigned. These sub organizations can only see activations IDs which you

assigned to them and Systems which they installed. The Dealer column lists to which

Dealer the order is assigned.

•The column Location, lists the name of the installed system. Selecting the hyperlink

Location displays the installed software licenses of the system.

•By selecting a Sales order you can assign an order to a sub organization (dealer).

DCN multimedia Release Notes 1.41 9

Bosch Security Systems| 2015-02-24

4.2 NetTime configuration.

NetTime is used to synchronize timers used in the DCN multimedia system.

If the DCN multimedia system is used in a corporate environment, you might have to change the

NetTime options. To change these options:

•Right click the NetworkTime icon in the notify area, and select Properties -> Settings…

•Enter the correct Hostname or IP Address of the Time server in your environment, and

then click OK. Normally the time server is the same server as the DHCP server. In any

case consult the local IT department.

•Click stop and then click start the make the new settings” active.

4.3 Configuring the Language selection

DCN multimedia can be interfaced with DCN Next Generation for interpretation.

The DCN Next Generation system receives the Floor audio from DCN multimedia. The DCN Next

Generation system delivers the interpreted languages towards DCN multimedia.

DCN multimedia Release Notes 1.41 10

Bosch Security Systems| 2015-02-24

DCNM

Server PC

Omneo Media

Interface

DCN-IDESK

Configure on each

4OMI4 device, using

the push/rotate

button, the DCNNG

channels

MOST

DCN-CCU2

Configure which

languages are on

which output channels

DCNM-APS DCNM-MMD

Participant can select

between Floor and

interpretated languages

Activate DCNM-LSSL language

selection at seat licenses

Assign Language selection licenses

to seats

Configure the system channels

On the DCN-IDESK is configured which languages are on which DCN Next Generation Channels,

please refer to the DCN Next Generation installation manual on how to do this.

On the Omneo Media Interface using the push/rotate button is configured:

•On which Omneo input the Floor audio from DCN multimedia is received

oSelect the Omneo Input number

oConfigure the DCN NG channel for Floor (00 is the Floor channel for DCN NG)

•On which Omneo outputs the interpreted languages are being sent to DCN multimedia

oSelect the Omneo Output number

oConfigure the DCN NG channel (01 – 31) which is forwarded to DCN multimedia

In the DCN multimedia application is configured:

•Which languages are received on which Omneo Media Interface Outputs (the order of the

languages is the order of how the languages are displayed on the DCN multimedia device

•To which Omneo Media Interface Input the DCN multimedia Floor audio is being sent

4.4 Document browsing on MMD

To browse documents on a MMD, a web server is needed to store the documents.

The server PC running the DCN multimedia server software has a web server, but it is not

installed.

4.4.1 Configuration

Please see http://technet.microsoft.com/en-us/library/cc731179.aspx for information on how to set

up the web server.

The easiest method is to select all options in the IIS.

To test the IIS, type the following in a webbrowser: http://localhost it should show:

To test the IIS on the MMD:

•Go to the homescreen of the MMD

•Open the web browser

•Type http://«server ip-address»

•If the MMD does not show the IIS logo, you should check the firewall on the server PC.

Port 80 needs to be open.

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