Canon ColorPASS-GX400 Montage- und Wartungsanleitung

Canon ColorPASS-GX400

Installation and Service Guide

A guide for service technicians

45111271

3 August 2012

This documentation is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in

any form or by any means for any purpose without express prior written consent from Electronics For Imaging (“EFI”), except

as expressly permitted herein. Information in this documentation is subject to change without notice and does not represent a

commitment on the part of EFI. The documentation is further covered by “Legal Notices” distributed with this product. The

documentation may be provided in conjunction with EFI Software (“Software”) and any other EFI product described in the

documentation. The Software is furnished under license and may only be used or copied in accordance with the terms of the

Software License Agreement, which can be found in the “Legal Notices” distributed with this product.

CONTENTS 3

CONTENTS

PREFACE 9

ColorPASS customer media pack 9

About the documentation 10

Service documentation 10

Customer documentation 10

About this guide 11

About the illustrations in this guide 12

Terminology and conventions 12

Precautions 14

Creating an ESD safe environment 15

Tools you will need 18

INTRODUCTION 19

Features 19

How the ColorPASS operates 20

INSTALLATION 22

Installation sequence 22

Checking the customer site 24

Copier readiness 24

Setting customer expectations 25

Unpacking the ColorPASS 26

Connecting the ColorPASS 28

Completing installation and starting up 31

CONTENTS

CONTENTS 4

USING THE COLORPASS 32

Overview of the ColorPASS user interfaces 32

Using the ColorPASS Control Panel 32

Buttons 33

Activity light 33

ColorPASS Control Panel Functions menu 34

Using the copier touch panel 35

ColorPASS copier touch panel Functions menu 36

Print pages menu 39

Network Status LEDs 40

Starting, shutting down, restarting, and rebooting 41

SERVICE PROCEDURES 43

Overview 43

ColorPASS overview diagrams 44

Accessing internal components 48

Shutting down the system 48

Opening the ColorPASS 51

Removing and replacing boards 55

Copier interface board 55

User interface board assembly 57

Motherboard 60

Removing the motherboard 60

Replacing the motherboard 64

Verifying new motherboard installation and transferring options 69

Replacing parts on the motherboard 76

DIMMs 76

CPU 78

Battery 82

Clearing the CMOS 83

Jumpers 84

CONTENTS 5

Fan 85

Power supply 86

Hard disk drive 90

Switch bank assembly 96

DVD drive 100

Restoring and verifying functionality after service 103

SYSTEM AND USER SOFTWARE 104

Overview 104

Before you install system software 104

Backing up the system configuration 106

Restoring the system configuration 107

Installing system software 107

System software installation error messages 109

Installing software patches 110

System updates 110

TROUBLESHOOTING 111

Troubleshooting process 111

Preliminary on-site checkout 112

Checking external connections 113

Checking internal components 114

Inspecting the system 115

Normal startup sequence 120

Error messages and conditions 121

CONTENTS 6

SPECIFICATIONS 132

Hardware features 132

Physical specifications 132

Networking and connectivity 133

User software 133

Safety and emissions compliance 133

SERVICING THE COLORPASS WITH FURNITURE 134

Procedures 134

INDEX 145

LIST OF FIGURES 7

LIST OF FIGURES

FIGURE 1: Printing system 19

FIGURE 2: ColorPASS functional diagram 21

FIGURE 3: Summary of installation steps and references 23

FIGURE 4: ColorPASS shipping contents 27

FIGURE 5: ColorPASS connections 28

FIGURE 6: Straight-through and crossover Ethernet cables 29

FIGURE 7: ColorPASS Control Panel 32

FIGURE 8: Accessing the ColorPASS areas of the copier touch panel 35

FIGURE 9: Using the ColorPASS Functions menu from the copier touch panel 36

FIGURE 10: Front and back panels 44

FIGURE 11: Back panel and internal side view 45

FIGURE 12: Exploded view of ColorPASS components 46

FIGURE 13: Power and data cable connections in the ColorPASS 48

FIGURE 14: Removing/replacing the side panels 52

FIGURE 15: Removing/replacing the front panel 53

FIGURE 16: Removing/replacing the top panel 54

FIGURE 17: Diagram of the copier interface 55

FIGURE 18: Diagram of the user interface board (front and back) 57

FIGURE 19: Removing/replacing the user interface board 58

FIGURE 20: Removing/replacing the UIB buttons 59

FIGURE 21: Diagram of the ColorPASS motherboard 61

FIGURE 22: Removing the motherboard 63

LIST OF FIGURES

LIST OF FIGURES 8

LIST OF FIGURES

FIGURE 23: Connecting the dongle 70

FIGURE 24: Motherboard DIMM sockets 76

FIGURE 25: Releasing a DIMM 77

FIGURE 26: CPU cooling assembly 78

FIGURE 27: Removing/replacing the CPU 80

FIGURE 28: Motherboard battery 82

FIGURE 29: Removing the fan 85

FIGURE 30: Removing/replacing the power supply 88

FIGURE 31: ColorPASS hard disk drive 91

FIGURE 32: Removing/replacing the hard disk drive bracket 92

FIGURE 33: Removing/replacing the hard disk drive from/in

the hard disk drive bracket 93

FIGURE 34: component sled with switch bank assembly 96

FIGURE 35: Removing/replacing the component sled from the chassis 97

FIGURE 36: Removing/replacing the switch bank assembly 98

FIGURE 37: ColorPASS DVD drive 100

FIGURE 38: Removing/replacing the DVD drive 101

FIGURE 39: Troubleshooting the system 111

FIGURE 40: ColorPASS external cable connections 113

FIGURE 41: Normal startup sequence 120

FIGURE 42: ColorPASS installed on the furniture 134

PREFACE 9

PREFACE

The Installation and Service Guide is intended for authorized Canon ColorPASS-GX400

and copier service technicians installing or servicing the Canon ColorPASS-GX400. If you are

not an authorized service technician, do not attempt to install or service the Canon

ColorPASS-GX400. Electronics for Imaging, Inc. does not warrant the performance of the

Canon ColorPASS-GX400 if it is installed or serviced by non-authorized personnel.

NOTE:The term “ColorPASS” is used throughout this guide to refer to the

Canon ColorPASS-GX400. The term “copier” is used to refer to the Canon imageRUNNER

ADVANCE C9200/C7200 series and Canon imageRUNNER ADVANCE C5255.

ColorPASS customer media pack

The ColorPASS customer media pack contains the following:

• System Software media

• User Software media (user documentation, Drivers and Utilities)

• Fiery Options Utility media

•ATMCD

• Canon Utility CDs and documentation

•End User License Agreement document

•Safety and Warnings document

•Secure Administrator Guide document

•QuickSetup

•Otherdocumentation

PREFACE 10

About the documentation

The documentation for the ColorPASS is described in the following sections.

Service documentation

The scope of the Installation and Service Guide is limited to describing how to install

ColorPASS hardware and system software and how to service and troubleshoot the

ColorPASS. The Troubleshooting chapter focuses on the individual components of the

ColorPASS hardware, as well as the ColorPASS connection to the network and copier.

Details about the copier, network, remote computers, software applications,

and Microsoft Windows operating system software are beyond the scope of this guide.

For details about the content, terminology, and conventions of this guide, see the sections

beginning on page 11.

Customer documentation

Customer documentation (also known as “user documentation”) is designed primarily

for users and administrators. It also contains information that may be useful to service

technicians; therefore, cross-references to the customer documentation are included in the

Installation and Service Guide.

Service technicians can obtain user documentation from the User Documentation CD.

Client users can obtain user documentation by using a Web browser to download

documentation files from the ColorPASS. The documents are provided as Adobe Acrobat

PDF (Portable Document Format) files, which are indexed and cross-referenced. In addition,

some ColorPASS utilities (such as Command WorkStation) offer built-in Help.

For a complete description of the ColorPASS user documentation, see Welcome, which is part

of the user documentation set.

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