Canon ImageRUNNER ADVANCE C7580i II Betriebsanleitung

Preventative Maintenance Procedure

Last update 04/27/2018

Pre-Visit

Service

History Check

Common

Process

(Before)

Maintenance

Process

Common

Process

(After)

Purpose

Increase following items.

FCFR

Uptime

MCBV

Customer Satisfaction

How to use

This document was developed by Canon USA Engineering Services and Solutions to

perform consistent, effective and efficient maintenance on all Canon products.

FCFR, MCBV,

Uptime

Parts Cost

Visits, Labor

Implementation of the Preventative Maintenance Procedure

Service History Check - [Pre Visit]

Procedure Detail Note Time

Action Prior to

Customer Visit:

Whenever

possible,

Check Snapshot

for :

min

Check

1. Log into Snapshot : •Enter the machine Serial Number to check the

following:

1. Firmware Version –Prepare Firmware if necessary

2. Communications

3. Counters –Machine Usage

4. Event History –Check History for Errors, Alarms

and Jams

5. Consumable Part Counters -

Prepare Consumable and Durable

Parts

6. Service Modes

ITB Belt Position [disp_misc ITB-POS]

•Firmware Version

•Event History

•Part Counters

•Service Mode Settings

iRADV C7580i/C7570i/C7565i Advance Maintenance Guide

1. Understand the machine's current condition

(jams and error, needed consumable parts) before

visiting EM call or PM-Call.

2. Prepare all consumable parts that exceeded

Target and replace them on a PM-call, replace any

parts that exceeded life you have now at the EM

call.

3. Take the necessary actions for the jamming and

errors.

Common Process (Before)

Procedure Detail Note Time

Verify Customers’

Concern

Ask the customer about the condition of the machine

and validate any issues they have.

Ask Questions to find out if there are any following

issues on the machine?

1.Copy Quality

2.Jamming

3.ERROR

4.Other issues (Copier Only)

5.No Problem

Point:

- To perform efficient maintenance, we need to

ask the customer about machine condition.

Check the Serial

Number

Ensure the serial number on the machine matches the

serial number that you are dispatched to.

Point:

- If the serial number is incorrect and there is

more than one machine at the account that is

down please notify dispatch.

Perform COM-TEST

COPIER > Function > INSTALL>COM-TEST If COM-TEST is NG, fix this issue at first. If you can’t

fix this issue please insure the issue is resolved

prior to leaving the account.

min

Check

min

Scan

Check

COM TEST

min

Check

min

COM TEST

iRADV C7580i/C7570i/C7565i Advance Maintenance Guide

Procedure Detail Note Time

Check Service Log

1. Check Service Log Point:

1. Check the log to see if there is any reoccurring

issues. If you see the same issues listed on the

log, then the root cause hasn’t been fixed.

2. Check what parts were replaced recently. These

parts should not be replaced again for the same

issue.

3. If the problem seems to be related to the

previous call, check what the previous tech did.

Check Service History

1. Check ERR/JAM/ALARM history

Address all Error and Jams.

Check

COPIER>DISPLAY>ERR

COPIER>DISPLAY>JAM

COPIER>DISPLAY>ALARM

Visual Check

Check

Update

min

Check System

Software Version

Check System Software Version

COPIER>DISPLAY>VERSION

Check for latest version on e-support and

recommend to update the system software to

latest version.

Point

Check

Update

Check

The latest firmware version should be installed on the

machine. Please visit e-Support for the latest version.

Common Process (Before)

iRADV C7580i/C7570i/C7565i Advance Maintenance Guide

If Snapshot was used

successfully, skip steps C5

through C8

If Snapshot was used

successfully, skip steps C5

through C8

Procedure Detail Note Time

Check the Image

Formation Counters

*Reset the counters if parts are

replaced.

*Check that physical condition of the

part matches the counter

1. Check the Drum, Corona and Cleaning Blade

counters.

Point:

*Replace any parts at or above 100%

Drums and Developer may exceed rated life, change

based on counter, print quality and customer needs

Check the P/U Roller

Counters

*Reset the counters if parts are

replaced

*Check that physical condition of the

part matches the counter

Check the roller counters.

Point:

*Replace any rollers at or above 100%

Cassette 1,2,3,4, Bypass: COPIER>COUNTER>DRBL-1

C1/C2/C3/C4 - SP/FD/PU-RL

M-SP-RL

M-FD_RL

Multi Drawer Deck: COPIER>COUNTER>DRBL-2

PD-PU/SP/FD-RL (Upper Deck)

PD-PU/SP/FD-R2 (Middle Deck)

PD-PU/SP/FD-R3 (Lower Deck)

ADF: COPIER>COUNTER>DRBL-2

DF-PU-RL

DF-FD-RL

DF-SP-RL

LNT-TAP1

LNT-TAP2

COPIER>COUNTER>DRBL-1

COPIER>COUNTER>DRBL-2

Visual Check

1 min

Replace

min

Replace

min

Developer

COPIER>COUNTER

DRBL-1>DV-UNT-C

DRBL-1>DV-UNT-Y

DRBL-1>DV-UNT-M

DRBL-1>DV-UNT-K

Coronas

COPIER>COUNTER

PRDC-1 >PRM-WIRE

PRDC-1 >PRM-CLN

PRDC-1 >PRM-CLN2

PRDC-1 >PO-WIRE

PRDC-1 >PO-CLN

PRDC-1 >PO-CLN2

PRDC-1 >PRM-GRID

PRDC-1 >GRID-PAD

Drum

COPIER>COUNTER>LF

Y-DRM-LF = %

M-DRM-LF = %

C-DRM-LF = %

K-DRM-LF = %

Visual Check

min

Check

Replace

Check

Drum Cleaning

COPIER>COUNTER

DRBL-1 >CLN-BLD

SU-SHT-K

EDGE-F-K(2)

If Canon Snapshot tool was

used successfully, skip

steps C5 through C9

Common Process (Before)

iRADV C7580i/C7570i/C7565i Advance Maintenance Guide

If Snapshot was used

successfully, skip steps C5

through C8

Procedure Detail Note Time

Check Transfer, Fixing

and Filter Counters

*Reset the counters if parts are

replaced

*Check that physical condition of the

part matches the counter

1. See the Parts counter.

COPIER>COUNTER>DRBL-1

COPIER>COUNTER>PRDC-1

Point:

Replace any parts at or above 100%

COPIER>COUNTER>DRBL-1/PRDC-1

ITB/2nd Transfer

2TR-ROLL

TR-BLT

2TR-INRL

1TR-RL-Y

1TR-RL-M

1TR-RL-C

1TR-RL-K

TR-STC-H

ITB-BLD-1

ITB-SCRP

Fixing

FX-BLT-U

FIX-TH1

FIX-TH2

Replace

min

Visual Check

min

Check

Replace

Filters

TN-FIL1

OZ-FIL1

OZ-FIL2

If Snapshot tool was used

successfully, skip steps C5

through C9

FX-WEB ( 1 to 4)

FX-L

FX-UH-RL

Common Process (Before)

iRADV C7580i/C7570i/C7565i Advance Maintenance Guide

Procedure Detail Note Time

Make Samples (Before

Sample)

Take following Print/Copy samples. Copy from ADF and

Copy Glass.

PG5(Y,M,C,K) PG10 CA-8

If you find following PCQ, check the ADV Topics.

Test Paper Feed

Take copies from All Cassette at least 5 each from ADF.

Take copies from following cassette.

Point:

Make following jobs.

1.Double sided

2.Staple

3.Hole punch

If the machine jams, find the cause and fix that

issue.

PCQ

If you find following PCQ

1. Lines when using ADF - See iRADV Topic 2012

Archive C5000 Topic 13- Paper Feed Lines When

Scanning Originals via DADF (White Lines)

1. Cassette 1

2. Cassette 2

3. Cassette 3

4. Cassette 4

5. Bypass Tray or Paper

Deck

Perform C10 and C11 at the same time to save time

Check

min

1. Black band on 2nd side

2. Light or missing image on

rear side from developing

roller coating failure

3. White band

4. White line

5. White spots (Y, M or C)

6. Color Displacement (Main

or Sub scanning direction)

Check Check

Check

Make sample copies on

“12x18” or larger size paper if

the customer utilizes them to

check for CQ issues on the

front and rear ends on the

copies.

Common Process (Before)

C10

C11

iRADV C7580i/C7570i/C7565i Advance Maintenance Guide

Procedure Detail & Action Note Time

Clean the DADF Paper

Dust Collection Tapes

Point:

1. Remove the Side Left Cover and the Inner

Cover and clean the paper dust from the Paper

Dust Collecting Tapes.

2. The Paper Dust Collecting Tapes are contained

in the Side Left Cover: (side cover blanking

#FC8-5733-000 Qty: 1)and Inner Cover:

(Cleaner dust sheet #FC8-5727-000 Qty: 8)

Clean DADF Rollers

/Sensors

* Do not use alcohol to

clean the rollers. Use

water, roller cleaner or

soap and water.

Clean the rollers if you didn’t replace them in step 5.

1. P/U, Sep Rollers 2. Delivery Rollers

Point:

1. Clean the Rollers using a lint free cloth with

soap and water. Sensors should be cleaned

using a blower brush.

2. Check that Document Guide Assembly is

installed/not missing. Guide FM3-6234 and

Sheet FC8-5773. See TP10 206.

Clean the Glass/Platen

roller

1. Copy Glass 2. ADF Reading Glass 3. Platen

4. 2nd Glass

Point:

1. If the 2nd side Glass in ADF is dirty or there are

a lot of Alarm codes for this Glass (Alarm code:

020021), take out the 2nd side glass and clean

both side of it.

2. Clean the ADF Reading Glass and Copy Glass

with Oil cleaner (FY9-6020-000).

3. Clean the Platen Roller with Alcohol.

1 2

Maintenance Process

Clean

min

Clean

min

Clean

3 4

Clean

Document Guide assembly

iRADV C7580i/C7570i/C7565i Advance Maintenance Guide

min

Clean

min

Clean

Procedure Detail & Action Note Time

Clean the Primary and

Pre Transfer Corona

Assembly (Bk only)

Primary Corona

Pre Transfer Corona

Point:

Primary Corona:

1. Inspect / Clean the Grid, Wire, Blocks and Shell

Pre Transfer Corona:

1. Inspect / Clean the Wire, Blocks and Shell

Do not touch the surface of the Grid plate, Be sure

to place the Primary Charging Assembly with

the surface of the grid facing upwards.

Clean the Dust Proof

Glass (Bk and Color)

Clean the Dust Proof Glass for both YMC and BK

Point:

YMC:

Use the Dust Proof Glass Cleaning Tool mounted

to the inside of the Upper Front Cover. Insert

the cleaning tool pad side down.

The Dust Proof Glass Cleaning Pad (FL2-4425)

should be replaced if worn.

Black:

Slide out the Dust Proof Glass and wipe clean

using a soft lint free cloth.

min

Clean

min

Clean

Black

YMC

Clean

Maintenance Process

iRADV C7580i/C7570i/C7565i Advance Maintenance Guide

Dieses Handbuch passt für folgende Modelle

Inhaltsverzeichnis

Andere Canon Multifunktionsdrucker Handbücher

Canon

Canon PIXMA MG5320 Series Bedienungsanleitung

Canon

Canon IMAGERUNNER 7095 PRINTER Bedienungsanleitung

Canon

Canon PIXMA MG5522 Bedienungsanleitung

Canon

Canon imageRUNNER 5000i Bedienungsanleitung

Canon

Canon 3300B002 Bedienungsanleitung

Canon

Canon MX450 series Einrichtungshandbuch

Canon

Canon Color imageCLASS LBP7660Cdn Bedienungsanleitung

Canon

Canon imageRUNNER ADVANCE DX 8995i Bedienungsanleitung

Canon

Canon imageCLASS D760 Bedienungsanleitung

Canon

Canon imageRUNNER ADVANCE C3325i Bedienungsanleitung

Canon

Canon imagePRESS C800 Series Bedienungsanleitung

Canon

Canon FAXPHONE L75 Bedienungsanleitung

Canon

Canon PIXMA MX420 Series Bedienungsanleitung

Canon

Canon PIXMA MX890 Series Bedienungsanleitung

Canon

Canon MX520 series Einrichtungshandbuch

Canon

Canon imageRUNNER Advance C2030i Montageanleitung

Canon

Canon IMAGEPRESS C7010VPS Betriebsanleitung

Canon

Canon varioPrint 115 Bedienungsanleitung

Canon

Canon MP360 SERIES Bedienungsanleitung

Canon

Canon LASER CLASS 1060P Bedienungsanleitung

Canon

Canon Laser Class 700 Series Bedienungsanleitung

Canon

Canon PIXMA MP150 Handbuch

Canon

Canon PIXMA MG3220 series Bedienungsanleitung

Canon

Canon Saddle Finisher-AE2 Bedienungsanleitung

Beliebte Multifunktionsdrucker Handbücher anderer Marken

Triumph Adler

Triumph Adler DC 2016 Handbuch

Epson

Epson WorkForce WF-2510 Benutzerhandbuch

Epson

Epson Stylus Scan 2000 Installations- und Betriebshandbuch

Epson

Epson PictureMate Snap PM 240 Bedienungsanleitung

Konica Minolta

Konica Minolta bizhub C35 Bedienungsanleitung

Brother

Brother MFC-J430w Bedienungsanleitung

Konica Minolta

Konica Minolta BIZHUB 558 Bedienungsanleitung

Lexmark

Lexmark MX710 Series Handbuch

Brother

Brother MFC-9760 Bedienungsanleitung

Lexmark

Lexmark XC8155 Bedienungsanleitung

Lexmark

Lexmark X642E Bedienungsanleitung

Sharp

Sharp MX-2310U Leitfaden

Aficio

Aficio 200 Bedienungsanleitung

Ricoh

Ricoh Pro C900 Bedienungsanleitung

Lexmark

Lexmark X925 Bedienungsanleitung

Brother

Brother Business Smart MFC-J4510dw Bedienungsanleitung

Epson

Epson Stylus CX8400 Series Bedienungsanleitung

Oce

Oce VarioLink 5022 Bedienungsanleitung

Canon imageRUNNER ADVANCE C7580i II Betriebsanleitung

Beliebte Multifunktionsdrucker Handbücher anderer Marken