Cisco 7921G - Unified Wireless IP Phone VoIP Bedienungsanleitung

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Cisco Unified Wireless IP Phone

7921G Guide for Cisco Unified

Communications Manager 4.3, 5.1,

6.0 and Later

INCLUDING LICENSE AND WARRANTY

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation

and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgment:

"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)"

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior

written permission. For written permission, please contact openssl-core@openssl.org.

5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of

the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following acknowledgment:

"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING,

BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE

DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,

INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF

SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON

ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)

ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson

(tjh@cryptsoft.com).

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are

registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates

in the United States and certain other countries. All other trademarks

mentioned in this document or Website are the property of their respective

owners. The use of the word partner does not imply a partnership relationship

between Cisco and any other company. (0705R)

OL-15163-01

QUICK REFERENCE

Cisco Unified Wireless

IP Phone 7921G for

Cisco Unified

Communications Manager

4.3, 5.1, 6.0 and Later

Using the Phone

Shortcut Keys and Buttons

Softkey Definitions

Entering Text

Phone Screen Icons

Common Phone Tasks

Using the Phone

Shortcut Keys and Buttons

Power on the

phone

Press and hold until phone

powers on.

Place a call Dial the number, then press .

(No dial tone occurs).

Answer a call Press , Answer, or button.

Disconnect Press or EndCall.

Access phone

features

Press Options for feature list:

• Press number key for feature or

• Scroll to feature and press .

Access Main

menu options

Press a navigation arrow for:

• Directory menu (Book)

• Line view (Phone)

• Settings menu (Tools)

• Services menu (World)

Press number key for menu option.

Power off the

phone

Press and hold until phone

powers off.

Lock/unlock the

keypad

Press and hold (# key). To

unlock, press any key and Yes.

Toggle ringer to

vibrate

Press and hold (* key).

To activate ring, press .

Access voice

messages

Press and hold (1 key).

Adjust ring volume

Adjust handset or

speaker volume

Press up or down.

Press up or down during a

call.

Mute your phone Press . To unmute, press

button again.

Activate speaker Press and hold .To use the

handset, press and hold button

again.

Common Phone Tasks

Hold/resume a call Press Hold or Resume.

Transfer a call to a

new number

Choose Options >Trnsfer,

enter a target number, then

press Options >Trnsfer

again.

Redial a number Press twice or

Options > Redial.

Start a standard

conference call

Choose Options > Confrn.

Dial a number, then choose

Options > Confrn again.

Repeat for each party.

Forward your

extension

Choose Options > CFwdAll.

Enter the number to which

you want to forward all

calls. To cancel, choose

Options > CFwdAll.

Use your call logs Choose Directory (Book) >

Missed Calls, Received

Calls, or Placed Calls.

To dial, scroll to a listing

and press Dial or .

Move a shared line

call between desk

phone and wireless

phone

From the phone with the

active call, press Hold.From

the other phone, select the

shared-line call and press

Resume to retrieve the call.

Softkey Definitions

AbbrDial Dial using a speed dial index

number

Barge Add yourself to a call on a shared

line

CallBack Receive notification when a busy

extension becomes available

CFwdAll Set up/cancel call forwarding

ConfList View conference participants

Confrn Create a conference call

DirTrfr Transfer two calls to each other

DND Turn on/off Do Not Disturb

(DND)

EditDial Edit a number in a call log

GPickUp Answer a call ringing in another

group

HLog Log in or out of your hunt group

iDivert Send a call to your voice messaging

system

Join Join several calls already on a

single line to create a conference

MCID Report suspicious calls

MeetMe Host a Meet-Me conference call

Message Access your voicemail

Park Store a call using Call Park

Ph Book Open your Phone Book

PickUp Answer a call in your group

QRT Submit call problems to the system

administrator

Remove Remove a conference participant

RmLstC Drop the last party added to a

conference call

Trnsfer Transfer a call

Entering Text

Phone Screen Icons

Character—Press key one or more times to

enter a lower- or upper-case character.

Space—Press .

Number—Press the number key.

Symbol—Press these keys:

to enter * + - / = \ : ;

to enter space , . ‘ “ | _ ~ ’

to enter # ? ( ) [ ] { }

to enter ! @ < > $ % ^ &

Line and Call States

Incoming call

Call on hold

Connected call

Off hook

Shared line in use

Call Forwarding enabled

Busy line in a speed-dial, call

log, or directory listing (BLF)

Idle line in a speed-dial, call

log, or directory listing (BLF)

Speed-dial, call log, or

directory listing (BLF status

unknown)

Intercom line in idle state

Intercom line in one-way

audio

Intercom line in two-way

audio

Line Features

Phone line

Service URL

Voice message

Other Features

Mute on

Headset active

Speaker mode active

Ringer off (silent mode)

Ring and vibrate on

Vibrate only on

Application active

Radio signal status

No radio signal

Battery charge status

Docked in desktop charger

with ringer off (silent mode)

Keypad locked

Business number for a contact

Home number for a contact

Mobile number for a contact

Other number for a contact

Cisco Unified Wireless IP Phone 7921G for Cisco Unified Communications Manager 4.3, 5.1, 6.0 and Later v

Contents

Getting Started 1

Using this Guide 1

Finding Additional Information 2

Safety and Performance Information 2

Cisco Product Security Overview 6

Accessibility Features 6

Connecting Your Phone 7

Installing or Removing the Phone Battery 7

Charging the Phone Battery 8

Using the AC Power Supply to Charge the Battery 9

Using the USB Cable and USB Port on the PC to Charge the Battery 10

Powering On the Phone 11

Setting Username and Passwords 12

Entering and Editing Text 12

Accessories for the Cisco Unified Wireless IP Phone 7921G 13

Headset Information 14

Securing the Phone with a Lock Set and Cable Lock 15

An Overview of Your Phone 17

Understanding Buttons and Hardware 18

Understanding Phone Screen Features 20

Understanding Feature Buttons and Menus 22

Accessing the Help System on Your Phone 23

Using Phone Buttons 24

Understanding Lines vs. Calls 24

Understanding Line and Call Icons 25

Understanding Feature Availability 26

vi OL-15163-01

Cleaning the Phone 26

Basic Call Handling 27

Placing a Call—Basic Options 27

Placing a Call—Additional Options 29

Answering a Call 32

Ending a Call 33

Using Hold and Resume 34

Using Mute 35

Switching Between Multiple Calls 35

Switching an In-Progress Call to Another Phone 35

Transferring Calls 36

Forwarding All Calls to Another Number 38

Using Do Not Disturb 38

Making Conference Calls 39

Understanding Types of Conference Calls 39

Starting and Joining a Standard Conference 40

Starting or Joining a Meet-Me Conference Call 42

Placing or Receiving Intercom Calls 42

Advanced Call Handling 44

Speed Dialing 44

Using Speed Dial and Fast Dial 45

Picking Up Redirected Calls on Your Phone 46

Storing and Retrieving Parked Calls 47

Logging Out of Hunt Groups 48

Using a Shared Line 49

Understanding Shared Lines 49

Adding Yourself to a Shared-Line Call 50

Preventing Others from Viewing or Joining a Shared-Line Call 51

Using BLF to Determine a Line State 52

Making and Receiving Secure Calls 53

Tracing Suspicious Calls 53

Cisco Unified Wireless IP Phone 7921G for Cisco Unified Communications Manager 4.3, 5.1, 6.0 and Later vii

Prioritizing Critical Calls 54

Using Cisco Extension Mobility 55

Managing Business Calls Using a Single Phone Number 56

Using Push to Talk Service 58

Using a Handset, Headset, and Speakerphone 59

Obtaining a Headset 60

Using AutoAnswer 61

Changing Phone Settings 62

Customizing Rings 62

Customizing Volume Settings 63

Customizing the Phone Screen 65

Changing Keypad Settings 66

Using Any Key to Answer the Phone 66

Setting the Keypad to Automatically Lock 67

Changing the Keypad Tones 68

Viewing Your Network Profile List 68

Using Call Logs and Directories 69

Using Call Logs 69

Directory Dialing 70

Using Corporate Directory on Your Phone 71

Using Personal Directory on Your Phone 71

Cisco Unified CallManager Release 4.3 and Later 71

Cisco Unified Communications Manager Release 5.1 and Later 72

Using the Phone Book on Your Phone 74

Accessing Voice Messages 78

Accessing Your User Options Web Pages 79

Cisco Unified CallManager Release 4.3 and Later User Options Web Pages 79

Logging In to the User Options Web Pages 79

Subscribing to Phone Services 80

Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages 81

viii OL-15163-01

Accessing Your User Options Web Pages 81

Configuring Features and Services on the Web 82

Setting Up Speed Dials on the Web 83

Using Personal Directory on the Web 84

Setting Up Phone Services on the Web 86

Controlling User Settings on the Web 87

Controlling Line Settings on the Web 88

Using Cisco WebDialer 89

Setting Up Phones and Access Lists for Mobile Connect 91

Understanding Additional Configuration Options 94

Troubleshooting Your Phone 96

General Troubleshooting 96

Viewing Phone Administration Data 97

Using the Quality Reporting Tool 97

Cisco One-Year Limited Hardware Warranty Terms 98

Index 101

Cisco Unified Wireless IP Phone 7921G for Cisco Unified Communications Manager 4.3, 5.1, 6.0 and Later 1

Getting Started

Using this Guide

This guide provides you with an overview of the features available on your phone. You can read it

completely for a solid understanding of your phone capabilities, or refer to the table below for pointers

to commonly used sections.

If you want to... Then...

Review safety information See Safety and Performance Information, page 2.

Connect your phone to the network See Connecting Your Phone, page 7.

Use your phone after it is installed Start with the An Overview of Your Phone, page 17.

Learn about the buttons and menus See Understanding Feature Buttons and Menus, page 22.

Learn about the phone screen See Understanding Phone Screen Features, page 20.

Make calls See Placing a Call—Basic Options, page 27.

Put calls on hold See Using Hold and Resume, page 34.

Mute calls See Using Mute, page 35.

Transfer calls See Transferring Calls, page 36.

Make conference calls See Making Conference Calls, page 39.

Forward calls to another number See Forwarding All Calls to Another Number, page 38.

Share a phone number See Using a Shared Line, page 49.

Answer calls ringing on another phone See Picking Up Redirected Calls on Your Phone, page 46.

Use your phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 59.

Set up speed dialing See Speed Dialing, page 44.

Change the ring volume or tone See Customizing Rings, page 62.

View your missed calls See Using Call Logs and Directories, page 69.

Listen to voice messages See Accessing Voice Messages, page 78.

Customizing your phone using the

User Options web pages

See Accessing Your User Options Web Pages, page 79.

See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide.

2OL-15163-01

Finding Additional Information

You can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this

URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html

You can access the Cisco website at this URL:

http://www.cisco.com/

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Safety and Performance Information

Read the following safety notices before installing or using your wireless IP phone.

Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury.

Before you work on any equipment, be aware of the hazards involved with electrical

circuitry and be familiar with standard practices for preventing accidents. Use the

statement number provided at the end of each warning to locate its translation in the

translated safety warnings that accompanied this device.

Statement 1071

SAVE THESE INSTRUCTIONS

Note To see translations of the warnings that appear in this publication, refer to the statement

number in the Regulatory Compliance and Safety Information for the Cisco Unified Wireless

IP Phone 7920 Series and Peripheral Devices document that accompanied this product.

Warning

Read the installation instructions before connecting the system to the power source.

Statement 1004

Warning

Voice over IP (VoIP) service and the emergency calling service do not function if power

fails or is disrupted. After power is restored, you might have to reset or reconfigure

equipment to regain access to VoIP and the emergency calling service. In the USA, this

emergency number is 911. You need to be aware of the emergency number in your

country.

Statement 361

Andere Handbücher für 7921G - Unified Wireless IP Phone VoIP

Inhaltsverzeichnis

Andere Cisco IP-Telefon Handbücher

Cisco

Cisco 7811 Referenzhandbuch

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 8845 Bedienungsanleitung

Cisco

Cisco 7942 Bedienungsanleitung

Cisco

Cisco SPA 508G Bedienungsanleitung

Cisco

Cisco Small Business SPA514G Gebrauchsanweisung

Cisco

Cisco 7965G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7910G - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7910 - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7931G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7911 Bedienungsanleitung

Cisco

Cisco 8832 Bedienungsanleitung

Cisco

Cisco Small Business Pro Bedienungsanleitung

Cisco

Cisco SPA 303 Series Bedienungsanleitung

Cisco

Cisco 7800 Series Bedienungsanleitung

Cisco

Cisco 8841 Anleitung zur Verwendung

Cisco

Cisco Cisco Unified IP Phone 7960G Bedienungsanleitung

Cisco

Cisco 7905G - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7821 Anleitung zur Verwendung

Cisco

Cisco 7945 Series Bedienungsanleitung

Cisco

Cisco 7942 Bedienungsanleitung

Cisco

Cisco 7961G-GE - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco Cisco 7960 Bedienungsanleitung

Beliebte IP-Telefon Handbücher anderer Marken

Alcatel

Alcatel 4028 Bedienungsanleitung

Polycom

Polycom Polycom VVX 600 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 450 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 650 Bedienungsanleitung

Proximus

Proximus Maestro 3016 IP Bedienungsanleitung

Fanvil

Fanvil X4 Bedienungsanleitung

Snom

Snom 320 Bedienungsanleitung

Yealink

Yealink Yealink SIP-T46G Bedienungsanleitung

Avaya

Avaya 4625SW Bedienungsanleitung

Yealink

Yealink SIP-T52S Bedienungsanleitung

Nortel

Nortel 1140E Bedienungsanleitung

Nexotek

Nexotek NT-P500 Bedienungsanleitung

Avaya

Avaya Integral 5 R3.0 Bedienungsanleitung

GE 28320EE2 - Dect 6.0 InfoLink 2 Bedienungsanleitung

Avaya

Avaya 4600 Series Service-Handbuch

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Bedienungsanleitung

Nortel

Nortel i2050 Bedienungsanleitung

Fiberme

Fiberme FAP260 Series Bedienungsanleitung