Cisco 7921G - Unified Wireless IP Phone VoIP Bedienungsanleitung

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Cisco Unified Wireless IP Phone

7921G Phone Guide for Cisco Unified

Communications Manager 7.0

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owners. The use of the word partner does not imply a partnership relationship

between Cisco and any other company. (0705R)

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QUICK REFERENCE

Cisco Unified Wireless

IP Phone 7921G for

Cisco Unified

Communications

Manager 7.0

Using the Phone

Shortcut Keys and Buttons

Softkey Definitions

Entering Text

Phone Screen Icons

Common Phone Tasks

Using the Phone

Shortcut Keys and Buttons

Power on/off

the phone

Press and hold until phone

powers on or off.

Access phone

features

Press Options for feature list:

• Press number key for feature or

• Scroll to feature and press .

Access Main

menu options

Press a navigation arrow for:

• Directory menu (Book)

• Line view (Phone)

• Settings menu (Tools )

• Services menu (World)

Press number key for menu option.

Access your

Phone Book

Press Ph Book or Directory >

Phone Book.

Adjust

display

brightness

Choose Settings > Phone Settings >

Display Settings, and select

Display Brightness. Press or

, then press Save.

Toggle ringer to

vibrate or ring

Press and hold .

Access voice

messages

Press and hold .

Adjust ringer,

handset, or speaker

volume

Press up or down.

Mute/unmute your

phone

Press .

Switch between

speaker and handset

Press and hold .

Lock the keypad Press and hold .

Unlock the keypad Press Unlock, then OK.

Common Phone Tasks

Hold/resume a call Press Hold or Resume.

Transfer a call to a

new number

Choose Options >Trnsfer,

enter a target number, then

press Options >Trnsfer

again.

Redial a number Press twice or

Options > Redial.

Start a standard

conference call

Choose Options > Confrn.

Dial a number, then choose

Options > Confrn again.

Repeat for each party.

Forward your

extension

Choose Options > CFwdAll.

Enter the number to which

you want to forward all

calls. To cancel, choose

Options > CFwdAll.

Use your call logs Choose Directory (Book) >

Missed Calls, Received

Calls, or Placed Calls.

To dial, scroll to a listing

and press Dial or .

Move a shared line

call between desk

phone and wireless

phone

From the phone with the

active call, press Hold.From

the other phone, select the

shared-line call and press

Resume to retrieve the call.

Softkey Definitions

AbbrDial Dial using a speed dial index

number

Barge Add yourself to a call on a shared

line

CallBack Receive notification when a busy

extension becomes available

CFwdAll Set up/cancel call forwarding

ConfList View conference participants

Confrn Create a conference call

DirTrfr Transfer two calls to each other

DND Turn on/off Do Not Disturb

(DND)

EditDial Edit a number in a call log

GPickUp Answer a call that is ringing in

another group or on another line

HLog Log in or out of your hunt group

iDivert Send a call to your voice messaging

system

Join Join several calls already on a

single line to create a conference

MCID Report suspicious calls

MeetMe Host a Meet-Me conference call

Message Access your voicemail

Park Store a call using Call Park

Ph Book Open your Phone Book

PickUp Answer a call in your group

QRT Submit call problems to the system

administrator

Remove Remove a conference participant

RmLstC Drop the last party added to a

conference call

Trnsfer Transfer a call

Entering Text

Phone Screen Icons

Character—Press key one or more times.

Space—Press .

Number—Press the number key.

Symbol—Press these keys:

to enter * + - / = \ : ;

to enter space , . ‘ “ | _ ~ ’

to enter # ? ( ) [ ] { }

to enter ! @ < > $ % ^ &

Line and Call States

Off hook

Connected call

Call on hold

Call Forwarding enabled

Shared line in use

Incoming call, or BLF-monitored

line is ringing (BLF Pickup)

BLF-monitored line is in-use

BLF-monitored line is idle

BLF-monitored line is in Do Not

Disturb state

Speed-dial, call log, or directory

listing (BLF status unknown)

Intercom line in idle state

Intercom line in one-way audio

Intercom line in two-way audio

Line Features

Phone line

Service URL

Voice message

Other Features

Mute on

Headset active

Speaker mode active

Ringer off (silent mode)

Ring and vibrate on

Vibrate only on

Application active

Radio signal status

No radio signal

Battery charge status

Docked in desktop charger

Docked in desktop charger with

ringer off (silent mode)

Keypad locked

Business number for a contact

Home number for a contact

Mobile number for a contact

Other number for a contact

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0 v

Contents

Getting Started 1

Using this Guide 1

Finding Additional Information 2

Safety and Performance Information 2

Cisco Product Security Overview 6

Accessibility Features 6

Connecting Your Phone 7

Installing or Removing the Phone Battery 7

Charging the Phone Battery 8

Using the AC Power Supply to Charge the Battery 9

Using the USB Cable and USB Port on the PC to Charge the Battery 11

Powering On the Phone 12

Setting Username and Passwords 13

Entering and Editing Text 13

Accessories for the Cisco Unified Wireless IP Phone 7921G 14

Headset Information 14

Securing the Phone with a Lock Set and Cable Lock 16

An Overview of Your Phone 18

Understanding Buttons and Hardware 19

Understanding Phone Screen Features 22

Understanding the Home Screen Display 24

Understanding Feature Buttons and Menus 25

Accessing the Help System on Your Phone 26

Using Phone Buttons 27

Understanding Lines vs. Calls 27

Understanding Line and Call Icons 28

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Understanding Out-of-Range Alerts 29

Understanding Feature Availability 30

Cleaning the Phone 30

Basic Call Handling 31

Placing a Call—Basic Options 31

Placing a Call—Additional Options 33

Answering a Call 35

Ending a Call 36

Using Hold and Resume 36

Using Mute 38

Switching Between Multiple Calls 38

Transferring Calls 38

Forwarding Calls to Another Number 40

Using Do Not Disturb 41

Making Conference Calls 42

Using Conference Features 42

Using Conference 43

Using Join 43

Using cBarge 45

Using Meet-Me 45

Viewing or Removing Conference Participants 46

Placing or Receiving Intercom Calls 47

Advanced Call Handling 49

Speed Dialing 49

Using Speed Dial and Fast Dial 50

Picking Up a Redirected Call on Your Phone 51

Storing and Retrieving Parked Calls 52

Logging Out of Hunt Groups 53

Using a Shared Line 54

Understanding Shared Lines 54

Using Barge to Add Yourself to a Shared-Line Call 54

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0 vii

Understanding Barge Features 55

Using Barge Features 55

Preventing Others from Viewing or Joining a Shared-Line Call 56

Using BLF to Determine a Line State 56

Making and Receiving Secure Calls 57

Tracing Suspicious Calls 59

Prioritizing Critical Calls 59

Using Cisco Extension Mobility 60

Using the Application Button 61

Using the Push to Talk Service 61

Using a Handset, Headset, and Speakerphone 62

Obtaining Headsets 64

Using AutoAnswer 64

Changing Phone Settings 65

Customizing Rings 65

Customizing Volume Settings 66

Customizing the Phone Screen 68

Changing Keypad Settings 69

Using Any Key to Answer the Phone 69

Setting the Keypad to Automatically Lock 70

Changing the Keypad Tones 71

Viewing Your Network Profile List 71

Using Call Logs and Directories 72

Using Call Logs 72

Directory Dialing 73

Using Corporate Directory on Your Phone 74

Using Personal Directory on Your Phone 74

Cisco Unified CallManager Release 4.3 and Later 74

Cisco Unified Communications Manager Release 5.1 and Later 75

Using the Phone Book on Your Phone 77

viii OL-16131-01

Accessing Voice Messages 81

Accessing Your User Options Web Pages 82

Cisco Unified CallManager Release 4.3 and Later User Options Web Pages 82

Logging In to the User Options Web Pages 82

Subscribing to Phone Services 83

Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages 84

Accessing Your User Options Web Pages 84

Configuring Features and Services on the Web 85

Setting Up Speed Dials on the Web 85

Using Personal Directory on the Web 86

Setting Up Phone Services on the Web 89

Controlling User Settings on the Web 90

Controlling Line Settings on the Web 91

Using Cisco WebDialer 92

Understanding Additional Configuration Options 95

Troubleshooting Your Phone 97

General Troubleshooting 97

Viewing Phone Administration Data 98

Using the Quality Reporting Tool 99

Cisco One-Year Limited Hardware Warranty Terms 101

Index 103

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0 1

Getting Started

Using this Guide

This guide provides you with an overview of the features available on your phone. You can read it

completely for a solid understanding of your phone capabilities, or refer to the table below for pointers

to commonly used sections.

If you want to... Then...

Review safety information See Safety and Performance Information, page 2.

Connect your phone to the network See Connecting Your Phone, page 7.

Use your phone after it is installed Start with the An Overview of Your Phone, page 18.

Learn about the buttons and menus See Understanding Feature Buttons and Menus, page 25.

Learn about the phone screen See Understanding Phone Screen Features, page 22.

Make calls See Placing a Call—Basic Options, page 31.

Put calls on hold See Using Hold and Resume, page 37.

Mute calls See Using Mute, page 38.

Transfer calls See Transferring Calls, page 40.

Make conference calls See Making Conference Calls, page 43.

Forward calls to another number See Forwarding Calls to Another Number, page 41.

Share a phone number See Using a Shared Line, page 55.

Answer calls ringing on another phone See Picking Up a Redirected Call on Your Phone, page 52.

Use your phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 65.

Set up speed dialing See Speed Dialing, page 50.

Change the ring volume or tone See Customizing Rings, page 68.

View your missed calls See Using Call Logs and Directories, page 75.

Listen to voice messages See Accessing Voice Messages, page 85.

Customizing your phone using the

User Options web pages

See Accessing Your User Options Web Pages, page 86.

See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide.

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Finding Additional Information

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

You can access the Cisco website at this URL:

http://www.cisco.com/

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

You can access the most current licensing information at this URL:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/openssl_license/7900_ssllic.html

Safety and Performance Information

Read the following safety notices before installing or using your wireless IP phone.

Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury.

Before you work on any equipment, be aware of the hazards involved with electrical

circuitry and be familiar with standard practices for preventing accidents. Use the

statement number provided at the end of each warning to locate its translation in the

translated safety warnings that accompanied this device.

Statement 1071

SAVE THESE INSTRUCTIONS

Note To see translations of the warnings that appear in this publication, refer to the statement

number in the Regulatory Compliance and Safety Information for the Cisco Unified Wireless

IP Phone 7920 Series and Peripheral Devices document that accompanied this product.

Warning

Read the installation instructions before connecting the system to the power source.

Statement 1004

Andere Handbücher für 7921G - Unified Wireless IP Phone VoIP

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