Cisco 7975G - Unified IP Phone VoIP Bedienungsanleitung

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1

An Overview of Your Phone

Cisco Unified IP Phones are full-feature telephones that provide voice communication over the data

network that your computer uses, allowing you to place and receive phone calls, put calls on hold,

transfer calls, make conference calls, and so on.

In addition to basic call-handling features, your Cisco Unified IP Phone can provide enhanced

productivity features that extend your call-handling capabilities. Depending on the configuration,

your phone supports:

•Access to network data, XML applications, and web-based services.

•Online customizing of phone features and services from your Cisco Unified CM User Options

web pages.

•A comprehensive online help system that displays information on the phone screen.

Understanding Buttons and Hardware

To identify buttons and hardware on your phone, refer to the following figures and table.

2OL-22332-01

Cisco Unified IP Phone 7975G

Cisco Unified IP Phone 7970G and 7971G-GE

1 2

101112131415

186549

16 17

1112131415

186428

An Overview of Your Phone

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 3

Cisco Unified IP Phone 7965G

Cisco Unified IP Phone 7945G

101112131415

186422

186421

101112131415

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Item Description For more information, see...

1Programmable

buttons

Depending on configuration, programmable

buttons provide access to:

•Phone lines (line buttons) and

intercom lines

•Speed-dial numbers (speed-dial buttons,

including the BLF speed-dial feature)

•Web-based services (for example, a

Personal Address Book button)

•Call features (for example, a Privacy,

Hold, or Transfer button)

Buttons illuminate to indicate status:

Green, steady—Active call or

two-way intercom call

Green, flashing—Held call

Amber, steady—Privacy in use,

one-way intercom call, DND

active, or logged into Hunt Group

Amber, flashing—Incoming call or

reverting call

Red, steady—Remote line in use

(shared line, BLF status or active

Mobile Connect call)

•Understanding Lines

and Calls, page 6

•Basic Call Handling,

page 1

•Speed Dialing, page 1

•Using a Shared Line,

page 5

•Using BLF to

Determine a Line State,

page 8

•Placing or Receiving

Intercom Calls, page 17

2Footstand button Enables you to adjust the angle of the

phone base.

Adjusting the Footstand

(Optional), page 3

An Overview of Your Phone

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 5

3Display button Cisco Unified IP Phone 7975G, 7971G-GE,

and 7970G.

Awakens the phone screen from sleep

mode or disables the touchscreen feature

for cleaning.

No color—Ready for input

Green flashing—Disabled

Green steady—Sleep mode

Cisco Unified IP Phone 7965G and 7945G:

Awakens the phone screen from

sleep mode.

No color—Ready for input

Green steady—Sleep mode

Cleaning and Maintaining

the Phone Screen, page 9

4Messages button Auto-dials your voice message service (varies

by service).

Accessing Voice Messages,

page 1

5Directories button Opens/closes the Directories menu. Use the

button to access call logs and directories.

Using Call Logs, page 1

6Help button Activates the Help menu. Accessing the Help System

on Your Phone, page 11

7Settings button Opens/closes the Settings menu. Use the

button to change phone screen and ring

settings.

Changing Phone Settings,

page 1

8Services button Opens/closes the Services menu. Using the User Options

Web Pages, page 1

9Volume button Controls the handset, headset, and

speakerphone volume (off-hook) and the

ringer volume (on-hook).

Using a Handset, Headset,

and Speakerphone, page 1

10 Speaker button Toggles the speakerphone on or off. When

the speakerphone is on, the button is lit.

Using a Handset, Headset,

and Speakerphone, page 1

11 Mute button Toggles the microphone on or off. When the

microphone is muted, the button is lit.

Using Mute, page 7

12 Headset button Toggles the headset on or off. When the

headset is on, the button is lit.

Using a Handset, Headset,

and Speakerphone, page 1

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Understanding Lines and Calls

The terms lines and calls can be easily confused.

•Lines—Each corresponds to a directory number or intercom number that others can use to call

you. Your phone can support up to eight lines, depending on your phone and configuration. To

see your phone lines, look at the right side of your phone screen. You have as many lines as you

have directory numbers and phone line icons: .

•Calls—Each line can support multiple calls. By default, your phone supports four connected calls

per line, but your system administrator can adjust this number according to your needs. Only one

call can be active at any time; other calls are automatically placed on hold.

13 4-way navigation

pad and Select

button (center)

Cisco Unified IP Phone 7975G, 7965G,

and 7945G:

Enables you to scroll through menus and

highlight items. Use the Select button to

select an item that is highlighted on

the screen.

Navigation button—Scroll up and down to

see menus and highlight items and right and

left across multi-column displays.

Select button—Scroll to highlight a line using

the Navigation button and then press to

open a menu, play a ringer item, or access

other features, as described on the screen.

Choosing Phone Screen

Items, page 9

14 Navigation button Cisco Unified IP Phone 7971G-GE

and 7970G:

Enables you to scroll through menus and

highlight items. When the phone is on-hook,

displays phone numbers from your Placed

Calls log.

Using Call Logs, page 1

15 Keypad Enables you to dial phone numbers, enter

letters, and choose menu items.

Basic Call Handling, page 1

16 Softkey buttons Each button activates a softkey option

(displayed on your phone screen).

Understanding Phone

Screen Features, page 8

17 Handset light strip Indicates an incoming call or new

voice message.

Accessing Voice Messages,

page 1

18 Phone screen Shows phone features. Understanding Phone

Screen Features, page 8

An Overview of Your Phone

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 7

Understanding Line and Call Icons

Your phone displays icons to help you determine the line and call state.

Icon Line or call state Description

On-hook line No call activity on this line.

Off-hook line You are dialing a number or an outgoing call is ringing.

Connected call You are connected to the other party.

Ringing call A call is ringing on one of your lines.

Call on hold You have put the call on hold. See Using Hold and Resume,

page 6.

Remote-in-use Another phone that shares your line has a connected call. See

Using a Shared Line, page 5.

Reverting call A holding call is reverting to your phone. See Using Hold and

Resume, page 6.

Authenticated call See Making and Receiving Secure Calls, page 9.

Encrypted call See Making and Receiving Secure Calls, page 9.

BLF- monitored line

is idle

See Using BLF to Determine a Line State, page 8.

BLF- monitored line is

in-use

See Using BLF to Determine a Line State, page 8.

BLF- monitored line is

ringing (BLF Pickup)

See Using BLF to Determine a Line State, page 8.

Line in Do Not

Disturb (BLF feature)

See Using BLF to Determine a Line State, page 8.

Idle Intercom line The intercom line is not in use. See Placing or Receiving Intercom

Calls, page 17.

One-way

intercom call

The intercom line is sending or receiving one-way audio. See

Placing or Receiving Intercom Calls, page 17.

Two-way

intercom call

You press the intercom line to activate two-way audio with the

intercom caller. See Placing or Receiving Intercom Calls, page 17.

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Understanding Phone Screen Features

The following figure shows how your main phone screen may look with an active call.

Note The Messages, Directories, and Services screens on your phone may appear in Normal mode

or in Wide mode depending on how your phone has been set up. A phone window in Wide

mode spans the entire width of the phone screen. However, neither you nor your administrator

can adjust the phone screen viewing mode.

1Primary

phone line

Displays the phone number (directory number) for your primary phone line.

When several feature tabs are open, the phone number and the time and date

display alternately in this area.

2Programmable

buttons

Serve as phone line buttons, intercom line buttons, speed-dial buttons, phone

service buttons or phone feature buttons. Icons and labels indicate how these

buttons are configured. For an icon reference, see Phone Screen Icons,

page iv.

3Softkey labels Displays a softkey function for the corresponding softkey button.

4Status line Displays audio mode icons, status information, and prompts.

5Call activity area Displays current calls per line, including caller ID, call duration, and call state

for the highlighted line (standard view). See Understanding Line and Call

Icons, page 7, and Viewing Multiple Calls, page 9.

6Phone tab Indicates call activity.

7Feature tabs Indicates an open feature menu. See Understanding Feature Buttons and

Menus, page 10.

186550

An Overview of Your Phone

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 9

Choosing Phone Screen Items

There are different ways to choose items on your phone’s screen.

Cleaning and Maintaining the Phone Screen

Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G

Use only a soft, dry cloth to wipe the touchscreen. Do not use any liquids or powders on the phone,

because they can contaminate phone components and cause failures.

Use the Display button to disable and enable the touchscreen for cleaning. The Display button

illuminates to indicate changes in touchscreen status:

Green, steady—Touchscreen is in power save mode

Green, flashing—Touchscreen is disabled

To choose a phone

screen item... Do this...

By touch

(Cisco Unified

IP Phone 7975G,

7971G-GE, and

7970G only)

Press (or tap) touch-sensitive items on the touchscreen with your fingertip.

Use only your fingertip to press the touchscreen, as using any other objects

could damage the display. Be aware that pressing a phone number can cause the

phone to dial the number.

By item number Press the corresponding number on your keypad. For example, press 4to

choose the fourth item in a menu.

By scrolling Use the Navigation button to highlight an item. Press the Select button to select

the item, or a softkey to finish the action.

If you want to... Then...

Disable the touchscreen

for cleaning

Press and hold for more than one second. flashes.

The screen remains disabled for about a minute, unless you enable it.

Enable the touchscreen

(after disabling it)

Press (flashing) and hold for more than one second.

Wake the touchscreen

from power save mode

Press the touchscreen or any button, or lift the handset.

After a period of inactivity (determined by your system administrator),

the touchscreen enters the power save mode to save power. In this mode,

the touchscreen appears blank and the Display button remains lit.

10 OL-22332-01

Cisco Unified IP Phone 7965G and 7945G

Use only a soft, dry cloth to wipe the phone screen. Do not use any liquids or powders on the phone,

as they can contaminate phone components and cause failures.

When the phone is in power save mode, the touchscreen is blank and the Display button is not lit.

When the phone is in this condition, you can clean the screen, as long as you know that the phone will

remain asleep until after you finish cleaning. If the phone is likely to wake up during cleaning, wait

until it is awake before following the preceding cleaning instructions.

Understanding Feature Buttons and Menus

Press a feature button to open or close a feature menu.

If you want to... Then...

Wake the phone screen

from power save mode

Press any button or lift the handset.

After a period of inactivity (determined by your system administrator), the

phone screen enters the power save mode to save power. In this mode, the

phone screen appears blank and the Display button remains lit.

If you want to... Then...

Open or close a feature

Press a feature button:

Messages

Services

Help

Directories

Settings

Scroll through a list

or menu

Press the Navigation button.

Go back one level in a

feature menu

Press Exit. Pressing Exit from the top level of a menu closes the menu.

Switch between open

feature menus

Press a feature tab. Each feature menu has a corresponding tab. The tab is

visible when the feature menu is open.

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