Cisco Cisco Unified IP Phone 7960G Bedienungsanleitung

Corporate Headquarters

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 526-4100

Cisco Unified IP Phone 7960G and

7940G for Cisco Unified CallManager

5.0 (SIP)

INCLUDING LICENSE AND WARRANTY

Phone Guide

Cisco Systems, and the Cisco Systems logo are registered trademarks of Cisco

Systems, Inc. or its affiliates in the U.S. and certain other countries. All other

brands, names, or trademarks mentioned in this document or Web site are the

property of their respective owners. The use of the word partner does not

imply a partnership relationship between Cisco and any other company.

(0501R)

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Quick Reference

Cisco Unified IP Phone

7960G and 7940G for

Cisco Unified

CallManager 5.0 (SIP)

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

Answer Answer a call

BlndXfr Transfer a call without talking to

the transfer recipient

Cancel Cancel an action and exit the

screen without applying changes

CFwdAll Setup/cancel call forwarding

Confrn Create a conference call

DND Turn off DND

EditDial Edit a number in a call log

EndCall End the current call

Exit Return to the previous screen

Join Join two additional calls already

on a single line to create a

conference

more Display additional softkeys

NewCall Make a new call

Redial Redial the most recently dialed

number

Remove Remove a conference participant

Resume Resume a call on hold

Trnsfer Transfer a call

URL URL dialing mode

Common Phone Tasks

View online

help on the

phone

Press or twice

quickly.

Place a call Go off-hook before or after

dialing a number.

Place a call

while another

call is active

Press NewCall. The original

call is placed on hold

automatically.

Add another

participant to a

call

From a connected call, press

Confrn. Enter the

participant’s phone number

and wait for the call to

connect. Press Join.

Transfer a call

to a new

number

From an active call, press

more, then Trnsfer. Enter

the target number and wait

for an answer. Press Trnsfer

again. Or press EndCall to

cancel the transfer.

Redial a

number

Press Redial.

Edit an entry Press <-- to delete the entry

to the left of the cursor. (To

move cursor to left, press

<<. To move cursor to right,

press >>.)

Phone Screen Icons

Call State

Incoming call

Off-hook

On-hook

Selected Device

Handset in use

Headset in use

Speakerphone in use

Other Features

Speed Dial

Message waiting

Phone service URL assigned

Button Icons

Messages

Services

or Help

Directories

Settings

Speaker

Mute

Headset

Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) v

Contents

Getting Started 1

Using this Guide 1

Finding Additional Information 2

Safety and Performance Information 2

Accessibility Features 11

Connecting Your Phone 12

An Overview of Your Phone 15

Understanding Buttons and Hardware 15

Understanding Phone Screen Features 18

Cleaning the Phone Screen 18

Understanding Feature Buttons and Menus 19

Entering and Editing Text 19

Understanding the Help System on Your Phone 20

Understanding Lines vs. Calls 20

Understanding Feature Availability 20

Basic Call Handling 21

Placing a Call—Basic Options 21

Placing a Call—Additional Options 22

Answering a Call 22

Ending a Call 23

Using Hold and Resume 23

Using Mute 24

Switching Between Multiple Calls 24

Transferring Calls 25

Forwarding All Calls to Another Number 26

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Making Conference Calls 27

Do Not Disturb 28

Advanced Call Handling 29

Speed Dialing 29

Using Caller ID Blocking 30

Blocking Anonymous Calls 30

Using Auto-Complete Number 30

Using Call Waiting 31

Using Call Hold Ringback 31

Using Stutter Message Waiting 31

Using Auto Answer (Intercom) 32

Using a Shared Line 32

URL Dialing 32

Using a Handset, Headset, and Speakerphone 33

Obtaining a Headset 33

Using Phone Settings 34

Customizing Rings and Message Indicators 34

Customizing the Phone Screen 34

Using Call Logs and Directories 35

Using Call Logs 35

Using Corporate Directory 36

Using Personal Directory 37

Accessing Voice Messages 38

Customizing Your Phone on the Web 39

Accessing Your User Options Web Pages 39

Configuring Features and Services on the Web 40

Setting Up Phone Services on the Web 40

Controlling Line Settings on the Web 42

Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) vii

Understanding Additional Configuration Options 43

Troubleshooting Your Phone 44

Viewing Phone Administration Data 44

Cisco One-Year Limited Hardware Warranty Terms 45

Index 47

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Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 1

Getting Started

Using this Guide

This guide provides you with an overview of the features available on your phone. You can read it

completely for a solid understanding of your phone’s capabilities, or refer to the table below for

pointers to commonly used sections.

If you want to... Then...

Explore your phone on your own Press or on the phone when you need assistance.

Review safety information See the “Safety and Performance Information” section on

page 2.

Connect your phone See the “Connecting Your Phone” section on page 12.

Use your phone after it is installed Start with the “An Overview of Your Phone” section on page 15.

Learn what the buttons mean See the “Understanding Buttons and Hardware” section on

page 15.

Learn about the phone screen See the “Understanding Phone Screen Features” section on

page 18.

Clean the phone screen See the “Cleaning the Phone Screen” section on page 18.

Make calls See the “Placing a Call—Basic Options” section on page 21.

Put calls on hold See the “Using Hold and Resume” section on page 23.

Mute calls See the “Using Mute” section on page 24.

Transfer calls See the “Transferring Calls” section on page 25.

Make conference calls See the “Making Conference Calls” section on page 27.

Set up speed dialing See the “Speed Dialing” section on page 29.

Use your phone as a speakerphone See the “Using a Handset, Headset, and Speakerphone” section

on page 33.

Change ring volume or tone See the “Using Phone Settings” section on page 34.

View your missed calls See the “Using Call Logs” section on page 35.

Listen to your voice messages See the “Accessing Voice Messages” section on page 38.

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Finding Additional Information

You can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this

URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

You can access the Cisco website at this URL:

http://www.cisco.com/

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Safety and Performance Information

Read the following safety notices before installing or using your Cisco Unified IP Phone:

Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause

bodily injury. Before you work on any equipment, be aware of the hazards

involved with electrical circuitry and be familiar with standard practices for

preventing accidents. Use the statement number provided at the end of each

warning to locate its translation in the translated safety warnings that

accompanied this device.

Statement 1071

SAVE THESE INSTRUCTIONS

Waarschuwing

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die

lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat

werken, dient u zich bewust te zijn van de bij elektrische schakelingen

betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken

om ongelukken te voorkomen. Gebruik het nummer van de verklaring

onderaan de waarschuwing als u een vertaling van de waarschuwing die bij

het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

Andere Handbücher für Cisco Unified IP Phone 7960G

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