Cisco Unified 7900 Series Stücklistenhandbuch

CHAPTER

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Cisco Unified IP Phones

Cisco Unified IP Phones as full-featured telephones, can plug directly into your IP network. H.323

clients, CTI ports, and Cisco IP Communicator represent software-based devices that you configure

similarly to the Cisco Unified IP Phones. Cisco Unified CallManager Administration allows you to

configure phone features such as call forwarding and call waiting for your phone devices. You can also

create phone button templates to assign a common button configuration to a large number of phones.

After you have added the phones, you can associate users with them. By associating a user with a phone,

you give that user control over that device.

This section covers the following topics:

•Supported Cisco Unified IP Phones, page 43-2

•Cisco SIP IP Phones, page 43-8

•H.323 Clients and CTI Ports, page 43-8

•Cisco IP Communicator, page 43-9

•Cisco Unified Personal Communicator, page 43-9

•Phone Button Templates, page 43-10

•Softkey Templates, page 43-17

•Softkey Template Operation, page 43-20

•Common Phone Profiles, page 43-20

•Methods for Adding Phones, page 43-21

•Phone Features, page 43-21

•Phone Association, page 43-27

•Phone Administration Tips, page 43-27

•Phone Failover and Fallback, page 43-31

•Phone Configuration Checklist, page 43-31

•Where to Find More Information, page 43-34

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Chapter 43 Cisco Unified IP Phones

Supported Cisco Unified IP Phones

Table 43-1 provides an overview of the features that are available on the following Cisco Unified IP

Phones that Cisco Unified CallManager supports:

•Cisco Unified IP Phone model 7900 family (SCCP and SIP protocols)

•Cisco Unified IP Video Phone model 7985

•Cisco Unified IP Phone model 7914 Expansion Module

•Cisco IP Conference Station 7935 and 7936

•Cisco IP Phone model 30 VIP

•Cisco IP Phone model 12 series

For the latest information on features and services that these phone models support, refer to the following

documentation:

•Phone administration or user documentation that supports the phone model and this version of Cisco

Unified CallManager

•Firmware release notes for your phone model

•Cisco Unified CallManager release notes

Table 43-1 Supported Cisco Unified IP Phones and Features

Cisco Unified IP Phone Model Description

Cisco Unified IP Phone 7970

and Cisco Unified IP Phone

7971

The Cisco Unified IP Phone models 7970 and 7971, full-featured,

eight-line business sets, support the SCCP and SIP protocols and the

following features:

•A backlit, color touchscreen display for easy access to call

details and features.

•Four fixed feature buttons:

–

Messages—Accessing voice-messaging messages

–

Settings—Adjusting phone settings

–

Services—Accessing services

–

Directories—Accessing call logs and directories

•A Help (?) button for immediate assistance with calling features

•Eight programmable buttons to use as line buttons, speed-dial

buttons, or for other phone services

•Five softkeys for accessing additional call details and

functionality (Softkeys change depending on the call state for a

total of 16 softkeys.)

•An internal, two-way, full-duplex speakerphone and

microphone mute

The Cisco Unified IP Phone models 7970/71G-GE represent the

gigabit ethernet version of the Cisco Unified IP Phone models

7970/71 while Cisco Unified IP Phone models 7970G, 7960G, and

7940G represent the non-gigabit version.

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Chapter 43 Cisco Unified IP Phones

Supported Cisco Unified IP Phones

Cisco Unified IP Phone 7960

and Cisco Unified IP Phone

7961

The Cisco Unified IP Phone models 7960 and 7961, full-featured,

six-line business sets, support the SCCP and SIP protocols and the

following features:

•A help (?) button

•Six programmable buttons to use as line, speed-dial, or feature

buttons

•Four fixed buttons for accessing voice-messaging messages,

adjusting phone settings, accessing services, and accessing

directories

•Four softkeys for accessing additional call details and

functionality (Softkeys change depending on the call state for a

total of 16 softkeys.)

•A large LCD display that shows call details and softkey

functions

•An internal, two-way, full-duplex speakerphone and

microphone mute

Cisco Unified IP Phone 7940

and Cisco Unified IP Phone

7941

The Cisco Unified IP Phone models 7940 and 7941, two-line

business sets with features similar to the Cisco Unified IP Phone

model 7960, support the SCCP and SIP protocols and include the

following features:

•A help (?) button

•Two programmable buttons to use as line, speed-dial, or feature

buttons

•Four fixed buttons for accessing voice-messaging messages,

services, and directories and for adjusting phone settings

•Four softkeys for accessing additional call details and

functionality (Softkeys change depending upon the call state

for a total of 16 softkeys.)

•A large LCD that shows call details and softkey functions

•An internal, two-way, full-duplex speakerphone and

microphone mute

Table 43-1 Supported Cisco Unified IP Phones and Features (continued)

Cisco Unified IP Phone Model Description

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Chapter 43 Cisco Unified IP Phones

Supported Cisco Unified IP Phones

Cisco Unified IP Phone 7920 The Cisco Wireless IP Phone model 7920, which is an easy-to-use

IEEE 802.11b wireless IP phone, provides comprehensive voice

communication in conjunction with Cisco Unified CallManager and

Cisco Aironet 1200, 1100, 350, and 340 series of Wi-Fi (IEEE

802.11b) access points. Features include

•A pixel-based display for intuitive access to calling features

•Two softkeys that dynamically present calling options to the

user

•A four-way rocker switch that allows easy movement through

the displayed information

•Volume control for easy decibel-level adjustments of the

handset and ringer when in use

Cisco Unified IP Phone 7914

Expansion Module

Cisco Unified IP Phone model 7914 Expansion Module extends the

functionality of the Cisco Unified IP Phone model 7960 by

providing 14 additional buttons. To configure these buttons as line

or speed dials, use Phone Button Template Configuration.

Note You can create the Cisco Unified IP Phone model 7914

Expansion Module phone button template by renaming the

phone button template that is used for the standard Cisco

Unified IP Phone model 7960. Refer to “Phone Button

Template Configuration” in the Cisco Unified CallManager

Administration Guide for more information.

The Cisco Unified IP Phone model 7914 Expansion Module

includes an LCD to identify the function of the button and the line

status.

You can daisy chain two Cisco Unified IP Phone model 7914

Expansion Modules to provide 28 additional lines or speed-dial and

feature buttons.

Cisco Unified IP Phone 7912 The Cisco Unified IP Phone model 7912, which is a single-line

phone that supports a maximum of two calls at the same time,

supports the SCCP and SIP protocols and provides basic-feature

functionality for individuals who conduct low to medium telephone

traffic.

This model, which supports inline power, provides an integrated

10/100 Ethernet switch for connectivity to a collocated PC.

This model offers four dynamic softkeys.

Table 43-1 Supported Cisco Unified IP Phones and Features (continued)

Cisco Unified IP Phone Model Description

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Chapter 43 Cisco Unified IP Phones

Supported Cisco Unified IP Phones

Cisco Unified IP Phone 7911 The Cisco Unified IP Phone model 7911, which is a single-line

phone that supports a maximum of six calls at the same time,

supports the SCCP and SIP protocols and provides basic-feature

functionality for individuals who conduct low to medium telephone

traffic.

Similarities exist between the Cisco Unified IP Phone model 7911

menus and the Cisco Unified IP Phone 7970 menus. The

Applications Menu button opens up a main applications menu.

This model, which supports inline power, provides an integrated

10/100 Ethernet switch for connectivity to a collocated PC.

This model offers four dynamic softkeys.

Cisco Unified IP Phone 7910 The Cisco Unified IP Phone model 7910, a single-line, basic-feature

phone that is designed primarily for common-use areas with

medium telephone traffic such as lobbies or breakrooms, includes

the following features:

•Four dedicated feature buttons for Line, Hold, Transfer, and

Settings

•Six programmable feature buttons that you can configure

through phone button templates in Cisco Unified CallManager

Available features include Call Park, Redial, Speed Dial, Call

Pickup, Conference, Forward All, Message Waiting, and

Meet-Me Conference.

•A two-line LCD (24 characters per line) that indicates the

directory number, call status, date, and time

•An internal speaker that is designed for hands-free dialing.

Cisco Unified IP Phone 7906 The Cisco Unified IP Phone model 7906, which is a single-line

phone that supports a maximum of six calls at the same time,

supports the SCCP and SIP protocols and provides basic-feature

functionality for individuals who conduct low to medium telephone

traffic.

Similarities exist between the Cisco Unified IP Phone model 7906

menus and the Cisco Unified IP Phone 7970 menus. The

Applications Menu button opens up a main applications menu.

This model, which supports inline power, provides an integrated

10/100 Ethernet switch for connectivity to a collocated PC.

This model offers four dynamic softkeys.

Table 43-1 Supported Cisco Unified IP Phones and Features (continued)

Cisco Unified IP Phone Model Description

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Chapter 43 Cisco Unified IP Phones

Supported Cisco Unified IP Phones

Cisco Unified IP Phone 7905 The Cisco Unified IP Phone model 7905, a low-cost, single-line,

basic-feature phone that is designed primarily for common-use

areas such as cafeterias, break rooms, lobbies, and manufacturing

floors, supports the SCCP and SIP protocols and includes the

following features:

•LCD that displays features such as time, date, phone number,

caller ID, call status, and softkey tabs

•Four softkeys that engage the function that displays on the

corresponding LCD tabs. (Softkey functions change depending

on the status of the phone.)

•Three dedicated buttons for Hold, Menu, and Navigation

•An internal speaker that is designed for hands-free dialing

Cisco Unified IP Phone model

7902

The Cisco Unified IP Phone model 7902 provides a cost-effective,

entry-level IP phone for a lobby, laboratory, manufacturing floor, or

another area where only basic calling capability is required. The

single-line Cisco Unified IP Phone model 7902 includes the

following features:

•Fixed feature keys that provide one-touch access to the redial,

transfer, conference, and voice-messaging access features

•Three dedicated buttons for hold, menu, and volume control

•Inline power that allows the phone to receive power over the

LAN

Cisco Unified IP Phone 7985 The Cisco Unified IP Phone model 7985G provides

business-quality video over the same data network that your

computer uses. The video phone provides the same softkey

functionality and features as a Cisco IP telephone, which allows you

to place and receive calls, put calls on hold, transfer calls, make

conference calls, and so on. The Cisco Unified IP Phone model

7985G provides the following features:

•Color screen

•Support for up to eight line or speed-dial numbers

•Context-sensitive online help for buttons and feature

Table 43-1 Supported Cisco Unified IP Phones and Features (continued)

Cisco Unified IP Phone Model Description

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Chapter 43 Cisco Unified IP Phones

Supported Cisco Unified IP Phones

Cisco Unified IP Conference

Station 7936

The Cisco Unified IP Conference Station 7936, a full-featured,

IP-based, hands-free conference station for use on desktops, in

offices, and in small- to medium-sized conference rooms, includes

the following features:

•Three softkeys and menu navigation keys that guide a user

through call features and functions including available features

Call Park, Call Pickup, Group Call Pickup, Transfer, and

Conference (Ad Hoc and Meet-Me).

•An LCD that indicates the date and time, calling party name,

calling party number, digits dialed, feature, and line status

•A digitally tuned speaker and three microphones that allow

conference participants to move around while speaking

•Microphone mute

•Ability to add external microphones to support larger rooms

Cisco IP Conference Station

7935

The Cisco IP Conference Station 7935, a full-featured, IP-based,

hands-free conference station for use on desktops, in offices, and in

small- to medium-sized conference rooms, includes the following

features:

•Three softkeys and menu navigation keys that guide a user

through call features and functions

Available features include Call Park, Call Pickup, Group Call

Pickup, Transfer, and Conference (Ad Hoc and Meet-Me).

•An LCD that indicates the date and time, calling party name,

calling party number, digits dialed, feature, and line status

•A digitally tuned speaker and three microphones that allow

conference participants to move around while speaking

•Microphone mute

Cisco IP Phone 12 SP+ The Cisco IP Phone model 12 SP+ offers many of the same features

as PBX or POTS telephones. This IP phone includes the following

features:

•12 programmable line and feature buttons

•An LED that is associated with each of the 12 feature and line

buttons to indicate feature and line status

•A two-line LCD (20 characters per line) for call status and

identification

•An internal, two-way speakerphone and microphone mute

Table 43-1 Supported Cisco Unified IP Phones and Features (continued)

Cisco Unified IP Phone Model Description

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Chapter 43 Cisco Unified IP Phones

Cisco SIP IP Phones

Cisco Unified CallManager supports the SIP protocol on the following Cisco Unified IP Phone models:

•Cisco Unified IP Phone 7970/71

•Cisco Unified IP Phone 7960/61

•Cisco Unified IP Phone 7940/41

•Cisco Unified IP Phone 7911/06

•Cisco Unified IP Phone 7905/12

The administrator uses the Cisco Unified CallManager Administration Phone Configuration window to

configure an IP phone for SCCP or SIP. If SIP is chosen, additional Cisco Unified CallManager

Administration configuration windows get used to configure the SIP protocol; for example, SIP Profile

Configuration. See Table 43-6 for configuration requirements. For information on SIP Profiles and SIP

Dial Rules, see SIP Dial Rules Configuration and SIP Profile Configuration in the Cisco Unified

CallManager Administration Guide.

Configuring Phones That are Running SIP With the Same Directory Number

Cisco Unified IP Phones 7906, 7911, 7941, 7961, 7970, and 7971 that are running SIP can support

multiple lines with the same directory number in different partitions; however, configuring and using

other Cisco Unified IP Phones that are running SIP with multiple lines with the same directory number

do not get supported.

H.323 Clients and CTI Ports

Cisco Unified CallManager Administration enables you to configure software-based devices such as

H.323 clients and CTI ports. Software-based Cisco Unified CallManager applications such as Cisco

SoftPhone, Cisco AutoAttendant, and Cisco IP Interactive Voice Response (IVR) use CTI ports that are

virtual devices.

H.323 clients include Microsoft NetMeeting devices.

Cisco IP Phone 30 VIP The Cisco IP Phone model 30 VIP offers many of the same features

as PBX or POTS telephones. This IP phone includes the following

features:

•26 programmable line and feature buttons

•An LED that is associated with each of the 26 feature and line

buttons to indicate feature and line status

•A two-line LCD for displaying date and time, calling party

name, calling party number, and digits dialed

•An internal, two-way speakerphone with microphone mute

•Dedicated feature buttons for Transfer, Hold, and Redial

Table 43-1 Supported Cisco Unified IP Phones and Features (continued)

Cisco Unified IP Phone Model Description

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Chapter 43 Cisco Unified IP Phones

Cisco IP Communicator

You configure H.323 clients and CTI ports through the Phone Configuration window in Cisco Unified

CallManager Administration like you do phones, but they often require fewer configuration settings.

Note Cisco recommends that you do not configure CTI ports or devices that use TAPI applications in a line

group.

For information on H.323 clients and shared line appearances, see the “Shared Line Appearance” section

on page 18-2.

For instructions on how to configure H.323 clients and CTI ports, refer to “Cisco Unified IP Phone

Configuration” in the Cisco Unified CallManager Administration Guide.

Cisco IP Communicator

Cisco IP Communicator, a software-based application, allows users to place and receive phone calls by

using their personal computers. Cisco IP Communicator depends upon the Cisco Unified CallManager

call-processing system to provide telephony features and voice-over-IP capabilities.

This interaction with Cisco Unified CallManager means that Cisco IP Communicator provides the same

functionality as a full-featured Cisco Unified IP Phone, while providing the portability of a desktop

application. Additionally, it means that you administer Cisco IP Communicator as a phone device by

using the Cisco Unified CallManager Administration Phone Configuration window.

Cisco Unified Personal Communicator

Cisco Unified Personal Communicator, a desktop software application, provides access to voice, video,

document-sharing, and presence applications – all from a single, rich media interface. Cisco Unified

Personal Communicator relies on the Cisco Unified CallManager call-processing system to provide

telephony features and voice-over-IP capabilities.

This interaction with Cisco Unified CallManager enables Cisco Unified Personal Communicator to offer

integrated softphone capabilities and control of the physical IP phone of the user. Additionally, it means

you administer Cisco Unified Personal Communicator as a phone device by using the Cisco Unified

CallManager Administration Phone Configuration window.

Cisco TelePresence

The Cisco TelePresence system, a visual meeting room solution that comprises endpoints, IP Telephony

infrastructure technology, and user software applications, enables life-size, “you are there” video

teleconferencing. The Cisco TelePresence IP Phone represents an integral part of the solution that

provides the user interface for making connections to other Cisco TelePresence meeting rooms and for

driving the codec, the device that manages the plasma display screens, microphones, speakers, and

cameras that create the virtual meeting experience. The Cisco TelePresence IP Phone offers both

standard Cisco Unified IP Phone 7970 and Cisco TelePresence meeting connection functionality. As an

example, the Cisco TelePresence IP Phone user interface displays a schedule of the meetings for the day

and provides softkeys that are designed to enable and enhance the teleconference connections but then

can be used during the video teleconference to add audio meeting participants or to make voice calls.

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Chapter 43 Cisco Unified IP Phones

Phone Button Templates

For more information about Cisco TelePresence, see the following system and configuration

documentation:

•Cisco TelePresence System Administrator's Guide

•Cisco TelePresence Meeting User's Guide

•Cisco Unified CallManager and Cisco TelePresence Configuration

Phone Button Templates

Cisco Unified CallManager includes several default phone button templates. When adding phones, you

can assign one of these templates to the phones or create a new template.

Creating and using templates provide a fast way to assign a common button configuration to a large

number of phones. For example, if users in your company do not use the conference feature, you can

create a template that reassigns this button to a different feature, such as speed dial.

To create a template, you must make a copy of an existing template and assign the template a unique

name. You can make changes to the custom templates that you created, and you can change the labels of

the default phone button templates. You cannot change the function of the buttons in the default

templates. You can rename existing templates and modify them to create new ones, update custom

templates to add or remove features, lines, or speed dials, and delete custom templates that are no longer

being used. When you update a template, the change affects all phones that use the template.

Renaming a template does not affect the phones that use that template. All Cisco Unified IP Phones that

use this template continue to use this template after it is renamed.

Make sure that all phones have at least one line that is assigned to each phone. Normally, this assignment

specifies button 1. Phones can have additional lines that are assigned, depending on the Cisco Unified

IP Phone model. Phones also generally have several features, such as speed dial, that are assigned to the

remaining buttons.

You can delete phone templates that are not currently assigned to any phone in your system if they are

not the only template for a given phone model. You cannot delete a template that is assigned to one or

more devices or the default template for a model (specified in the Device Defaults Configuration

window). You must reassign all Cisco Unified IP Phones that are using the template that you want to

delete to a different phone button template before you can delete the template.

Note The standard phone button template for the Cisco Unified IP Phone model 7960, which supports the

Cisco Unified IP Phone model 7914 Expansion Module, includes buttons for both devices (up to 34

buttons).

Choose Dependency Records from the Related Links drop-down list box on the Phone Button Template

Configuration window to view the devices that are using a particular template.

Cisco Unified CallManager does not directly control all features on Cisco Unified IP Phones through

phone button templates. Refer to the Cisco Unified IP Phone Administration Guide for Cisco Unified

CallManager and other phone documentation for detailed information about individual Cisco Unified IP

Phone 7900 family models.

Andere Handbücher für Unified 7900 Series

Dieses Handbuch passt für folgende Modelle

Inhaltsverzeichnis

Andere Cisco IP-Telefon Handbücher

Cisco

Cisco CP-3911 - Unified SIP Phone 3911 VoIP Bedienungsanleitung

Cisco

Cisco 7970G - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco IP 7960, SPA 501G Bedienungsanleitung

Cisco

Cisco Unified 8961 Bedienungsanleitung

Cisco

Cisco Unified 6921 Bedienungsanleitung

Cisco

Cisco IP Phone 7800 Series Bedienungsanleitung

Cisco

Cisco MCS 7800 Series Bedienungsanleitung

Cisco

Cisco 7961 Bedienungsanleitung

Cisco

Cisco 8841 Anleitung zur Verwendung

Cisco

Cisco 7920 - Unified Wireless IP Phone VoIP Originalbetriebsanleitung

Cisco

Cisco DATAVOX 7941 Administratorhandbuch

Cisco

Cisco 7945G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 6961 - Unified IP Phone Standard VoIP Leitfaden

Cisco

Cisco Cisco 7960 Bedienungsanleitung

Cisco

Cisco 7965G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco SPA-500 Series Bedienungsanleitung

Cisco

Cisco 7841 Bedienungsanleitung

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco

Cisco Unified 6921 Bedienungsanleitung

Cisco

Cisco Cisco 7940 Bedienungsanleitung

Cisco

Cisco 7931G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7945G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7925G - Unified Wireless IP Phone VoIP Bedienungsanleitung

Beliebte IP-Telefon Handbücher anderer Marken

Alcatel

Alcatel 4028 Bedienungsanleitung

Polycom

Polycom Polycom VVX 600 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 450 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 650 Bedienungsanleitung

Proximus

Proximus Maestro 3016 IP Bedienungsanleitung

Fanvil

Fanvil X4 Bedienungsanleitung

Snom

Snom 320 Bedienungsanleitung

Yealink

Yealink Yealink SIP-T46G Bedienungsanleitung

Avaya

Avaya 4625SW Bedienungsanleitung

Yealink

Yealink SIP-T52S Bedienungsanleitung

Nortel

Nortel 1140E Bedienungsanleitung

Nexotek

Nexotek NT-P500 Bedienungsanleitung

Avaya

Avaya Integral 5 R3.0 Bedienungsanleitung

GE 28320EE2 - Dect 6.0 InfoLink 2 Bedienungsanleitung

Avaya

Avaya 4600 Series Service-Handbuch

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Bedienungsanleitung

Nortel

Nortel i2050 Bedienungsanleitung

Fiberme

Fiberme FAP260 Series Bedienungsanleitung