Cisco Small Business Pro SPA 504G Bedienungsanleitung

Cisco Small Business Pro

SPA 504G IP Phone

for 8x8 Virtual Office

USER GUIDE

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Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) i

Contents

Chapter 1: Getting Started 1

About This Document 1

Overview of the Cisco SPA 504G 3

Understanding Your Phone’s Lines and Buttons 4

Phone Components 4

Softkey Buttons 6

Using Keypad Shortcuts 8

Caring for Your Phone 8

Chapter 2: Installing Your Phone 9

Before You Begin 10

Phone Connections 10

Connecting the Handset 11

Installing the Stand (Optional) 11

Mounting the Phone to the Wall (Optional) 12

Reversing the Handset Retention Tab 16

Connecting the Power 17

Connecting Your Phone to the Network 18

Connecting the Phone to the Wireless Network 18

Connecting a PC to Your Phone (Optional) 19

Connecting Wired and Wireless Headsets (Optional) 19

Verifying Phone Startup 20

Upgrading Your Phone’s Firmware 21

Determining Your Current Firmware Version 21

Download the Firmware 21

Get Your Phone’s IP Address 22

Install the Firmware 22

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) ii

Contents

Chapter 3: Using Basic Phone Functions 23

Using Phone Hardware and Accessories 24

Using the Speakerphone 24

Using the Headset with Your IP Phone 24

Switching Between the Handset/Headset/Speakerphone During a Call 24

Sending Audio to the Phone Speaker 25

Choosing Your Preferred Audio Device 25

Adjusting Call Volume and Muting 26

Adjusting Call Volume 26

Adjusting the Ringer Volume 26

Using Mute 26

Placing or Answering a Call 26

Using Dial Assistance 27

Putting a Call on Hold 27

Resuming a Call 27

Ending a Call 28

Transferring Calls 28

Performing an Attended Transfer 29

Performing an Unattended (Blind) Transfer 29

Performing an Transfer to Voicemail 29

Transferring a Held Call to an Active Call 30

Redialing 30

Viewing and Returning Missed Calls 31

Turning the Missed Calls Shortcut On and Off 32

Using the Intercom 32

Forwarding Calls — Online Setup 33

Forwarding Calls — Phone-based Setup 33

Forwarding All Calls 33

Forwarding Calls When Your Phone is Busy 34

Forwarding Calls When You Don’t Answer the Phone 35

Delaying Call Forwarding When You Don’t Answer the Phone 35

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) iii

Contents

Stopping Call Forwarding 36

Setting Do Not Disturb 36

Activating Do Not Disturb 36

Deactivating Do Not Disturb 37

Turning Call Waiting On and Off 37

Parking a Call 38

Placing a Three-Way Conference Call 38

Conferencing a Held Call with an Active Call 39

Using Conference Bridges 39

Conference Menu Options 39

Using the Phone Directories 41

Using Your Personal Directory 41

Using the Corporate Directory 42

Using the Call History Lists 42

Viewing the Call History Lists 42

Calling from the Call History Lists 43

Deleting a Number from the Call History Lists 43

Saving a Call History List Number to Your Directory 43

Setting or Changing a Phone Password 44

Accessing Voicemail 44

Recording Calls (Virtual Office Pro Users Only) 44

Chapter 4: Using Advanced Phone Features 45

Enabling Dial Assistance 45

Creating Speed Dials 46

Creating Speed Dials on Unused Line Buttons 46

Creating Numerical Speed Dials 46

Using Speed Dials 47

Customizing Your LCD Screen 47

Changing the LCD Screen Contrast 47

Changing the Screen Backlight Settings 48

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) iv

Contents

Configuring the Phone Screen Saver 48

Turning on the Screen Saver 50

Using Ring Tones 50

Changing Your Ring Tone 50

Configuring Date and Time Parameters on Your Phone 51

Setting Your Phone’s Date and Time 51

Advanced Procedures for Technical Support Personnel 51

Rebooting Your Phone 53

Chapter 5: Using the Web Interface 54

Logging in to the Web Interface 54

Setting Do Not Disturb 56

Configuring Call Forwarding 56

Configuring Call Waiting 57

Using Your Personal Directory 58

Viewing Call History Lists 58

Creating Speed Dials 59

Adjusting Audio Volume 59

Changing the LCD Contrast 60

Configuring the Phone Screen Saver 60

Appendix A: Where to Go From Here 61

Product Resources 61

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 1

Getting Started

This chapter provides an overview of this document and basic information about your Cisco

Small Business Pro IP phone. It contains the following sections:

• About This Document, page 1

• Overview of the Cisco SPA 504G, page 3

• Understanding Your Phone’s Lines and Buttons, page 4

About This Document

This guide describes the concepts and tasks necessary to use and configure your Cisco Small

Business Pro IP Phone.

Getting Started

About This Document

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 2

This document describes using the Cisco SPA 504G with the 8x8 Virtual Office. Organization

This table describes the contents of each chapter in this document.

Title Description

Chapter 1 Getting Started A description of this book and an

overview of the Cisco Small

Business Pro IP Phones.

Chapter 2 Installing Your Phone How to connect and install your

phone.

Chapter 3 Using Basic Phone Functions How to perform basic phone

tasks, such as placing and

answering calls, transferring calls,

setting up call forwarding, and

picking up calls.

Chapter 4 Using Advanced Phone Features How to perform advanced phone

tasks, such as configuring, speed

dials, and ring tones.

Chapter 5 Using the Web Interface How to log in to and use the

phone’s web user interface.

Appendix A Where to Go From Here Lists of and links to related

documentation.

Getting Started

Overview of the Cisco SPA 504G

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 3

Overview of the Cisco SPA 504G

The Cisco SPA504G is a full-featured VoIP (Voice over Internet Protocol) phone that provides

voice communication over an IP network. The phone provide traditional features, such as call

forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice

mail. Calls can be made or received with a handset, headset or over a speaker.

IP phones also have special features not available in traditional phones. The Cisco SPA504G

containsan Ethernet port, or a port that allows them to be linked to the computer network.

They also have an additional Ethernet port that allows a computer to be connected to the

network through the IP phone.

Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power

source. You can power the phones by connecting them to a switch that provides Power over

Ethernet (PoE), or by using an optional PA100 power adapter.

The Cisco SPA 504G has the following features:

•128 X 64 monochrome LCD with backlight

•4 lines

•4 dynamic softkeys

•4-way navigation button

Getting Started

Understanding Your Phone’s Lines and Buttons

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 4

Understanding Your Phone’s Lines and Buttons

Use the following graphic and table to identify the parts of your phone.

Phone Components

Figure 1 Phone Components

Numbered objects in the photo are explained in the following table.

# Phone Feature Description

1 Handset Pick up to place or answer a call.

2 Message Waiting

Indicator

Displays solid red when you have a new voice mail message.

Flashes red during an incoming call.

3 LCD Screen Displays date and time, phone station name, line extensions, and

softkey options.

Andere Handbücher für Small Business Pro SPA 504G

Inhaltsverzeichnis

Andere Cisco IP-Telefon Handbücher

Cisco

Cisco 8800 Series Bedienungsanleitung

Cisco

Cisco 8811 Bedienungsanleitung

Cisco

Cisco 7970 Series Bedienungsanleitung

Cisco

Cisco 6800 Series Bedienungsanleitung

Cisco

Cisco 7941G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco SVP2000P Bedienungsanleitung

Cisco

Cisco 7925G - Unified Wireless IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 6961 - Unified IP Phone Standard VoIP Leitfaden

Cisco

Cisco 8941 Anleitung zur Verwendung

Cisco

Cisco Unified 6921 Gebrauchsanweisung

Cisco

Cisco 7832 Bedienungsanleitung

Cisco

Cisco CP-7961G Bedienungsanleitung

Cisco

Cisco 3905 Betriebsanleitung

Cisco

Cisco Cisco 7940 Bedienungsanleitung

Cisco

Cisco 8821 Bedienungsanleitung

Cisco

Cisco 8800 Series Bedienungsanleitung

Cisco

Cisco DATAVOX 7941 Bedienungsanleitung

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 6800 Series Bedienungsanleitung

Cisco

Cisco IP Conference Phone 8832 Bedienungsanleitung

Cisco

Cisco Cisco 7940 Bedienungsanleitung

Cisco

Cisco IP 7960G Bedienungs- und Sicherheitshinweise

Cisco

Cisco 7942G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7965 Bedienungsanleitung

Beliebte IP-Telefon Handbücher anderer Marken

Alcatel

Alcatel 4028 Bedienungsanleitung

Polycom

Polycom Polycom VVX 600 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 450 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 650 Bedienungsanleitung

Proximus

Proximus Maestro 3016 IP Bedienungsanleitung

Fanvil

Fanvil X4 Bedienungsanleitung

Snom

Snom 320 Bedienungsanleitung

Yealink

Yealink Yealink SIP-T46G Bedienungsanleitung

Avaya

Avaya 4625SW Bedienungsanleitung

Yealink

Yealink SIP-T52S Bedienungsanleitung

Nortel

Nortel 1140E Bedienungsanleitung

Nexotek

Nexotek NT-P500 Bedienungsanleitung

Avaya

Avaya Integral 5 R3.0 Bedienungsanleitung

GE 28320EE2 - Dect 6.0 InfoLink 2 Bedienungsanleitung

Avaya

Avaya 4600 Series Service-Handbuch

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Bedienungsanleitung

Nortel

Nortel i2050 Bedienungsanleitung

Fiberme

Fiberme FAP260 Series Bedienungsanleitung