Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco Small Business

SPA525G and SPA525G2 SPCP IP Phones

USER GUIDE

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phone User Guide 1

Contents

Chapter 1: Getting Started 4

Overview 4

Caring for Your Phone 6

Understanding Your Phone Lines and Buttons 7

Phone Components 7

Softkey Buttons 9

Using the Keypad and Buttons with Menus 13

Using Keypad Shortcuts 13

Using the Navigation Button 13

Entering Numbers and Text in Fields 14

Using Phone Hardware and Accessories 15

Using the Speakerphone 15

Using Wired and Wireless Headsets 15

Switching Between the Handset, Headset, and Speakerphone 19

Using the Cisco Attendant Console 19

Changing the Cisco SPA500DS Attendant Console Display 20

Chapter 2: Installing Your Phone 21

Before You Begin 21

Connecting the Handset 22

(Optional) Attaching the Desk Stand 24

(Optional) Mounting the Phone to the Wall 24

Connecting Your Phone Power 25

Connecting Your Phone to the Network 25

Connecting Your Phone to the Wired Network 25

Connecting Your Phone to the Wireless Network 26

Setting the Phone Wireless Connection 28

Verifying Phone Startup 33

Updating Your Phone Firmware 33

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phone User Guide 2

Contents

Chapter 3: Using Basic Phone Functions 35

Placing or Answering a Call 36

Adjusting Call Volume and Muting 36

Using Mute 37

Putting a Call on Hold 37

Resuming a Call 37

Ending a Call 37

Transferring Calls 38

Managing Call Waiting 38

Recording a Live Call 39

Viewing and Returning Calls 39

Forwarding Calls 40

Setting Do Not Disturb 40

Configuring Call Waiting 41

Picking Up a Call 42

Placing a Three-Way Conference Call 42

Using the Phone Directories 43

Using Your Personal Address Book 43

Importing Your Mobile Phone Address Book into the Cisco SPA 525G2 45

Using the Corporate Directory 46

Using the Call History Lists 46

Viewing the Call History Lists 46

Deleting a Call History List 47

Calling from the Call History Lists 47

Deleting an Entry from the Call History Lists 47

Saving a Call History List Number to Your Directory 48

Accessing Voicemail 48

Chapter 4: Using Advanced Phone Functions 49

Using Your Bluetooth-Enabled Mobile Phone 49

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phone User Guide 3

Contents

Enabling Bluetooth 50

Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone 50

Verifying that the Cisco SPA525G2 is Paired 52

Importing Your Mobile Phone Address Book into the Cisco SPA525G2 53

Making a Mobile Phone Call through the Cisco SPA525G2 54

Receiving Mobile Phone Calls by using the Cisco SPA525G2 55

Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone 55

Viewing Mobile Phone Battery and Signal Information on Your

Cisco SPA525G2 55

Charging Your Mobile Phone Using Your Cisco SPA525G2 56

Playing MP3 Files on Your Phone 57

Creating the Playlist 57

Playing Songs 58

Customizing Your IP Phone Screen 59

Changing the Screen Contrast 59

Setting the Screen Backlight Timer 59

Configuring the Phone Screen Saver 60

Changing the Phone Wallpaper 61

Restarting Your Phone 61

Viewing Phone, Network, and Call Information 62

Viewing Product Information 62

Viewing Network Information 62

Viewing Peripheral Status 63

Viewing the Wireless Connection Status 63

Advanced Menus for Technical Support Personnel 64

Appendix A: Where to Go From Here 65

Power Adapter Statement 67

FCC and IC Statement 67

Federal Communication Commission Interference Statement 67

IMPORTANT NOTE 68

Industry Canada Statement 68

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 4

Getting Started

This chapter provides an overview of your Cisco Attendant Console IP phone.

contains the following sections:

•Overview, page 4

•Understanding Your Phone Lines and Buttons, page 7

•Using the Keypad and Buttons with Menus, page 13

•Entering Numbers and Text in Fields, page 14

•Using Phone Hardware and Accessories, page 15

•Using the Cisco Attendant Console, page 19

Overview

The Cisco Attendant Console IP phone is a full-featured VoIP (Voice over Internet

Protocol) phone that provide voice communication over an IP network. It provides

traditional features, such as call forwarding, redialing, speed dialing, transferring

calls, conference calling, and accessing voice mail. Calls can be made or received

with a handset, headset or speaker.

The Cisco Attendant Console features vary, depending on the type of call control

system that you are using and the limitations set by the phone system

administrator. This document describes using the Cisco SPA525G and SPA525G2

with a Smart Phone Control Protocol (SPCP) phone system, such as the Cisco

Unified Communications 500 Series, with no limitations.

If you are using the Cisco Attendant Console IP phone with a BroadSoft or an

Asterisk system, see the

Cisco Small Business SPA525G and SPA525G2 SIP IP

Phone User Guide

Getting Started

Overview

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 5

Setup of the phone network is typically performed by using Cisco Configuration

Assistant (CCA) software. This software is available on Cisco.com.

The phone can be powered by connecting your phone to an Ethernet switch that

provides Power over Ethernet (PoE) or you can use an optional Cisco PA100 power

adapter.

A phone is connected to the network through an Ethernet connection or the built-in

Wireless-G radio. If you are using the Wireless-G connection, a Cisco PA100

power adapter is required. The phone provides an additional Ethernet port that

allows a computer to be connected to the network through the phone. (We

recommend that if a PC is connected to the network through the phone, that the

phone be connected to the network only by using the wired Ethernet connection).

The Cisco Attendant Console has a 320 x 240 color, 3.2" inch screen and can

manage up to five telephone extensions. They also provide the following hardware

features:

•Two Ethernet 10/100 Mbps ports

•802.3af Power over Ethernet support

•USB 2.0 host port

•AUX port (to attach a Cisco Attendant Console)

•Bluetooth capability for headset support

•Bluetooth capability for mobile phone pairing (Cisco SPA525G2 only)

•2.5mm stereo earphone jack

Getting Started

Overview

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 6

•Wireless-G client support

•Kensington security slot

The functionality of the phones can be modified by your phone system

administrator. Not all of the functional features described in this document are

available or they might function slightly differently on your phone. This document

describes the features as they function in factory default mode.

Caring for Your Phone

The Cisco Small Business IP phones are electronic devices that should not be

exposed to excessive heat, sun, cold, or water. To clean the equipment, use a

slightly moistened paper or cloth towel. Do not spray or pour cleaning solution

directly onto the hardware unit.

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 7

Understanding Your Phone Lines and Buttons

Figure 1 identifies the parts of your phone.

Phone Components

Figure 1 Cisco SPA525G and Cisco SPA525G2 Phone Components

Table 1 IP Phone Components

#Phone Feature Description

1 Handset Pick up to answer or place calls.

2 Speaker Speaker for phone.

3 Message Waiting

Indicator

When lit:

•Red—You have a new voice mail message.

•Flashing Red—You have an incoming call.

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 8

4 IP phone screen Your phone might vary, but typically it displays:

•Date and time

•Phone station name

•Line extensions

•Softkey options

•Startup logo, screen saver, background

photo, and photo album

5 Line keys Phone line status:

•Green (steady): Line is in use.

•Green (blinking): There is an incoming call.

•Red (blinking): Line is on hold.

•Orange: Line is unregistered (cannot be

used).

•Flashing Orange: The phone is not

connected to the network.

These keys can also be programmed by your

system administrator to perform differently than

described here or to add functions such as speed

dial, call pickup, or monitor an extension.

6 Softkey buttons Press a softkey to perform the action on the label

on the IP phone screen above the softkey.

7 Navigation button Press the arrows to scroll items on the IP phone

screen.

8 Center Select button Press to select the option or menu that is

highlighted on the screen.

9 Messages button Press to access voice mail. (Must be set up by

your phone administrator.)

10 Hold button Press to place a call either on hold or to resume.

Table 1 IP Phone Components

#Phone Feature Description

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 9

Softkey Buttons

The four softkey buttons have different functions depending on the menu

configuration and function selected. The following table shows the softkey buttons

that are typical (in alphabetical order).

11 Setup button Press to access a menu to configure features and

preferences (such as your directory, status, and speed

dials), access your call history, set up functions (such as

call forwarding), and provide phone status information.

12 Mute button Press to mute or unmute the phone. When the

phone is muted, the button glows red. A flashing

red mute button indicates that the phone has no

network connectivity.

13 Volume button Press +to increase the volume and press -to

lower the volume of the handset, headset,

speaker (when the handset is off hook), or ringer

(when the handset is on hook).

14 Speaker button Press to turn the speaker on or off. When the

speaker is on, the button glows green.

15 Headset button Press to turn the headset on or off. When the

headset is on, the button glows green.

16 Keypad Press keypad keys to dial phone numbers, enter

letters, or choose menu items.

Tabl e 2 S of tkey B ut to ns

Button Function

Add Adds a new item (for example, a new directory entry).

AddList Creates a list (for example, MP3 files).

Back Returns you to the previous screen.

BXfer Performs a blind call transfer.

Table 1 IP Phone Components

#Phone Feature Description

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